Semporna Mosque

We booked for more than a month. Initially try to book directly but when called unanswered then we decided to use EXPEDIA. Then again try to call the resort just to reassure our booking got through. Again nobody picks up the call. WhatsApp messages were late response and information was not completed as needed. I would like to get information on facilities available which I cannot find when Google. When booked only 'Full Board' is available but not the 'Full Package'. I need to know about airport transfer, boat transfer, Island hopping, and any convenience store available should anything be needed last minute. No information was received. We have to call again and again for the resort to respond to WhatsApp messages. This situation worried me as I thought I got scammed. My entire month before vacation makes me restless. Less than a week before our vacation then only received WhatsApp messages from the resort asking us about airport transfer, boat transfer, and island hopping confirmation. 1 day before vacation in the evening the resort WhatsApp to inform on transportation payment which is cash only. Our flight the next day is early morning. Luckily we prepare some amount of cash already as we don't like to do everything at the very last minute. We also brought a first aid kit/dry foodstuff in case no convenience store. (We are right!!) Surprisingly from day arrival until day departure all went smoothly. Driver calls and WhatsApp where to pick us up at the airport.