Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews of Super 8 by Wyndham Santa Rosa

2 out of 5
Super 8 by Wyndham Santa Rosa
2075 Historic Route 66, I-40, Exit 275, Santa Rosa, NM

Reviews

8.0

Very good

Rating 10 - Excellent. 379 out of 1001 reviews" "
Rating 8 - Good. 341 out of 1001 reviews" "
Rating 6 - Okay. 158 out of 1001 reviews" "
Rating 4 - Poor. 73 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Garth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff beside us are the wrong room. Then she tried to change it. Both rooms were dirty. There was lots of noise, especially animals barking. We left and went somewhere else.
Stayed 1 night in May 2024

6/10 Okay

MARLENE

Travelled with partner
Liked: Cleanliness
Morning staff could be more trained on communication and hospitality.
Stayed 1 night in May 2024

4/10 Poor

Becca

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was relatively quiet for our 1 night stay. The room, however, smelled bad and one of the beds had dirty sheets on it. Thankfully, we were able to use the alternate bed. The door peephole had a tissue jammed into it. After a long day of driving, this was not a pleasant experience. Morning staff could care less about condition of the room. Not even a verbal apology given.
Stayed 1 night in May 2024

2/10 Terrible

Carl, Dalton

Disliked: Property conditions & facilities
The property is very tired . Desperately in need of an update. I would not stay there again. CD
Stayed 1 night in May 2024

6/10 Okay

Jerry

Stayed 1 night in May 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in May 2024

8/10 Good

Mariluz

Liked: Cleanliness, amenities
Its okay . It was cheap and we needed somewhere to sleep after traveling.
Stayed 1 night in Mar 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service
Everything was great. We just stayed one nice
Stayed 1 night in May 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable. Breakfast was good
Stayed 1 night in May 2024

6/10 Okay

Kimberly

Travelled with family
This place was ok. Nothing bad, just have to enter from an outside location.
Stayed 1 night in May 2024

8/10 Good

Keith, South Bend

Travelled with partner
Liked: Amenities, property conditions & facilities
The lady checking us in was excellent, the room itself was great with a very good shower, clean room and very comfortable beds. The gentleman on the desk in the morning was doing double duty trying to set up breakfast and run the desk at the same time. No breakfast was available at the scheduled time, though he was working on it, and he was relatively rude at checking out. Though probably because he was over stressed from being alone trying to get things done when he should have had help. Cannot comment on the breakfast as we couldn't wait to have it all set up. We would stay at this hotel again, but they really could use more morning help.
Stayed 1 night in May 2024

10/10 Excellent

W Clarke, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Comfortable room
Stayed 1 night in May 2024

8/10 Good

Lorraine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located off the I 40. Water temperature varied in the shower and the air conditioning unit was noisy and we could not adjust the temperature.
Stayed 1 night in May 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
This place needs a good outside cleaning especially the entrances. Room was clean. Beds comfortable.
Stayed 1 night in May 2024

4/10 Poor

Wayne

Stayed 1 night in May 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice. I think the hotel needs more tables for breakfast. Many people had to stand and eat.
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Property conditions & facilities
It’s clean
Stayed 1 night in May 2024

8/10 Good

Howard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent motel about a half mile from the centre
Stayed 1 night in Apr 2024

2/10 Terrible

Anthony

There was no room reserved for us & the motel was full!!! Desk person was very rude.
Stayed 1 night in Apr 2024

10/10 Excellent

James, Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was kind and helpful.
Stayed 1 night in Apr 2024

6/10 Okay

Susan A

Stayed 1 night in Apr 2024

6/10 Okay

Melanie

Liked: Staff & service
Disliked: Cleanliness
We were grateful for pet-friendly rooms with tile floors. Our two dogs were awesome and did not have any “accidents” in spite of the strong pet urine smell that permeated the room. It was like sleeping in a pet toilet. Otherwise, nice staff, good pricing, adequate rooms.
Stayed 1 night in Apr 2024

8/10 Good

PAMELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 1 night in Apr 2024

10/10 Excellent

Ramona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2024

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They accommodated our need for a ground floor room and had a folly to move my husband’s oxygen concentrator and other heavy things into our room
Stayed 1 night in Apr 2024

8/10 Good

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside looked little run down and inside was worn looking plus when we went to get in bed there was used pillow cases between the sheets
Stayed 1 night in Apr 2024

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
Check in was easy and room was clean and comfortable. Breakfast was good. Overall, very good for the price, which is inexpensive to ithers
Stayed 1 night in Apr 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Worth the money.
Stayed 1 night in Apr 2024

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to I40
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Stayed 1 night in Apr 2024

10/10 Excellent

mark, bonneylake

Stayed 1 night in Apr 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Did the job
Stayed 1 night in Mar 2024

8/10 Good

terri

Liked: Cleanliness, staff & service, property conditions & facilities
fine for the price !
Stayed 1 night in Apr 2024
Response from Tara on 13 Apr 2024
Thank you for your stay with us. Have a great day.

10/10 Excellent

Vance, San Diego

Comfortable mattress, very clean room and excellent water pressure from shower head.
Stayed 1 night in Apr 2024
Response from Tara on 13 Apr 2024
Thank you for your stay. Please come see us again. :)

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room & awesome price. Very happy on my 1st stay with Super8 here in Santa Rosa.
Stayed 1 night in Apr 2024
Response from Tara on 13 Apr 2024
Thank you for your stay. We hope to see you again in the future. Have a great day. :)

8/10 Good

Garon

Stayed 1 night in Apr 2024

6/10 Okay

Vivian

Liked: Staff & service
It was ok. Nothing terrible nothing to recommend. Staff was accomodating.
Stayed 1 night in Apr 2024
Response from Tara on 13 Apr 2024
Thank you for your stay. Have a great day. :)

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tara on 13 Apr 2024
Thank you for staying with us. Have a great day. :)

6/10 Okay

Robyn

Disliked: Amenities, property conditions & facilities
Booked a queen bed, but was a double, website showed cleaner facilities than reality.
Stayed 1 night in Apr 2024
Response from Tara on 4 Apr 2024
Thank you for staying with us. Please allow me to express my apologies about the inconvenience. We will speak with our staff so we can better serve you in the future. Have a great day. :)

10/10 Excellent

Richard

Stayed 1 night in Apr 2024

10/10 Excellent

Kim, Baileyville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay at this Super 8 every year after spending spring break in Arizona. It’s a great place to stay. Good breakfast. We have a group of 5 so the suite room with 3 beds and 2 bathrooms works great for us.
Stayed 1 night in Mar 2024
Response from Tara on 30 Mar 2024
Thank you for staying with us. If you are ever in the area again please come see us. Have a great day.

8/10 Good

Ronald

Liked: Cleanliness, property conditions & facilities
It was good as expected.
Stayed 1 night in Mar 2024
Response from Tara on 30 Mar 2024
Thank you for your stay. Have a great day.

8/10 Good

Cindy

Travelled with pets, Travelled with group
Liked: Amenities
Rooms were clean, but floor was sticky when walking on it. We were accommodated on first floor traveling with pets. They had a designated area for pets.
Stayed 1 night in Mar 2024
Response from Tara on 27 Mar 2024
Thank you for your stay. Have a great day.

10/10 Excellent

Sharon, Savannah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tricha at the Front Desk was very helpful & Friendly upon check in.
Stayed 1 night in Mar 2024
Response from Tara on 27 Mar 2024
Thank you for your stay. Please come see us again. Have a great day.

8/10 Good

Wayne

Liked: Cleanliness, property conditions & facilities
Perfect. For our travel plans, breadbasket was just a bit above average
Stayed 1 night in Mar 2024
Response from Tara on 23 Mar 2024
Thank you for staying with us. We hope to see you in the future. Have a great day.

4/10 Poor

Sheila

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Friendly staff. stayed on first floor and heard people above us all night.
Stayed 1 night in Mar 2024
Response from Tara on 23 Mar 2024
Thank you for your stay. Please allow me to express my apologies regarding that inconvenience. We hope to see you in the future. Have a great day.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating. Nice room and very clean
Stayed 1 night in Mar 2024
Response from Tara on 20 Mar 2024
Thank you for your stay. Please come see us in the future. Have a great day.

6/10 Okay

Michael

Travelled with family
Disliked: Property conditions & facilities
tire got slashed by criminals while there. tire was fine when i parked, by morning it had a hole in the side.
Stayed 1 night in Mar 2024
Response from Tara on 20 Mar 2024
Thank you for your stay. Did you let our front desk know? we could've called our manager to see if we could assist you by watching the cameras.

6/10 Okay

Krunal

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Our stay was good. The only complain I have is there breakfast. They were out of bread and muffins by 8 AM and there were no fruits which could be very challenging for vegetarians.
Stayed 1 night in Mar 2024
Response from Tara on 20 Mar 2024
Thank you for your stay. Please allow me to express my deepest apologies about the breakfast inconvenience. I hope we cant better serve you in the future. Have a great day.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed. Easy check in and out. I wish the toilet was higher. I had knee replacement and the 14” toilet hurt my knee to sit down. Also, the employees in the morning let a lot of items run out in the breakfast area! No bread for toast, no milk, no eggs!! Guests had to ask for them to be refilled! Waffle iron needed to be cleaned. There was a piece of waffle stuck on one of them. We have stayed here many times and there was an older Hispanic woman that was always on top of things!! We stayed during COVID and she was at the front handing out bags with fruit, a muffin and juice! I believe this Super 8 is under new management. I hope she retired and not fired!
Stayed 1 night in Mar 2024
Response from Tara on 20 Mar 2024
Thank you for your stay with us. Please allow me to express my deepest apologies about the breakfast inconveniences. We hope you would let us better serve you in the future. Have a great day.