Lobby

Reviews of Econo Lodge

2 out of 5
Econo Lodge
2295 Historic Route 66, Santa Rosa, NM

Reviews

8.4

Very good

Rating 10 - Excellent. 437 out of 1000 reviews" "
Rating 8 - Good. 377 out of 1000 reviews" "
Rating 6 - Okay. 106 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: Clean, comfortable and affordable Dislikes: none
Stayed 1 night in May 2024
Response from Manager on 28 May 2024
Hello Larry,We are delighted to hear that you found our hotel clean, comfortable, and affordable during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.

10/10 Excellent

Norene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 25 May 2024
Hello Norene,We are delighted to hear that you had a wonderful stay with us! We hope to welcome you back soon for another incredible experience at our hotel.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just passing through on my way to CA. I was attracted to the single-story setup. The room was very clean, the bed was comfortable, and noise was nonexistent. I’d stay here again.
Stayed 1 night in May 2024
Response from Manager on 24 May 2024
Hello Ken,We're delighted to hear that you had a peaceful stay with us and found our single-story setup convenient. It's wonderful to know that the cleanliness, comfort of the bed, and quiet surroundings met your expectations. We appreciate your positive feedback and hope to welcome you back again in the future.

10/10 Excellent

Mary Jo, westfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This economy hotel was such a surprise, well run, nicely renovated. Breakfast was very minimal but with a pancake-making machine! Would stay here again.
Stayed 1 night in Mar 2024
Response from Manager on 22 May 2024
Hello Mary Jo,We're glad to hear you enjoyed your stay at our well-run, renovated hotel. Our pancake-making machine is always a hit with guests. We appreciate your feedback and look forward to welcoming you back in the future.

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello Scott,We're pleased to hear that you found our hotel easily accessible. Your convenience as our guest is important to us, and we hope to welcome you back again soon!

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I turned the water on at the bathroom sink and sandy dirt came out.
Stayed 1 night in May 2024
Response from Manager on 17 May 2024
Hello Connie, We apologize for the inconvenience you experienced. We encourage guests to reach out to our management team directly to address any concerns or issues during their stay. Our team is always looking for ways to improve and ensure our guests have a pleasant stay.

6/10 Okay

Kimberly

Needed repairs
Stayed 1 night in May 2024
Response from Manager on 17 May 2024
Hello Kimberly, We appreciate your feedback regarding the repairs needed during your stay. Please feel free to contact our management team to address any concerns for future improvement. Your comments are valuable for us to enhance our services and facilities.

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Hello Gayle,We are delighted to hear that your experience was pleasant. Your feedback is valuable to us as we strive to provide excellent service to all our guests. Thank you for choosing to stay with us.

8/10 Good

Pauline, Blaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the most part this was a good place to stay. However the floors were not clean and vinyl was pulling up around the room. Bathroom needs updating around floor trim. Otherwise safe and beds were comfortable. Breakfast was limited but we knew that from reading previous reviews.
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Pauline, Thank you for sharing your feedback with us. We appreciate your kind words about the safety and comfort of your stay. We have noted your comments about the cleanliness of the floors and the condition of the vinyl, as well as the need for updates in the bathroom. Your insights are essential for us to continue improving the guest experience.

10/10 Excellent

John, Sanford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets & the bed was amazing. Felt really good after 10 hrs of driving.
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello John,We are delighted to hear that you found our sheets and bed to be amazing and that you had a comfortable rest after your long journey. Your comfort is important to us, and we aim to provide a relaxing experience for all our guests. Thank you for choosing to stay with us.

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here multiple times while driving across the country. Good price, good rooms and friendly staff.
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Lynn,We're thrilled to hear you enjoyed your stay with us multiple times. Our team takes pride in providing excellent service and comfortable accommodations. Thank you for sharing your positive experience, we look forward to welcoming you back again in the future.

10/10 Excellent

Michael

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could use a few other warm items
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Michael,We appreciate your feedback on our breakfast offerings and will certainly take it into consideration for future improvements. Our aim is to provide a diverse range of choices to cater to all preferences. Thank you for staying with us and we hope to welcome you back for an even better experience.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Comfortable king bed & clean quiet room.
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello Janice,We're delighted to hear you enjoyed a smooth check-in process and the comfort of our clean, quiet rooms with king-size beds. We appreciate your feedback and hope to welcome you back for another pleasant stay.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
A
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello Michael,We appreciate your feedback and will use it to improve our services. Your satisfaction is important to us, so please reach out to our management team for further assistance.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Convienent
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Eric,We're delighted to hear our location was convenient for your stay. Thank you again for choosing to be a guest with us. We look forward to your next stay.

6/10 Okay

Charles

Travelled with family
Average
Stayed 1 night in Apr 2024
Response from Manager on 18 Apr 2024
Hello Charles, We appreciate your feedback and apologize that your stay was not exceptional. Please feel free to reach out to our management team for further assistance and to address any concerns you may have.

6/10 Okay

John

Travelled with family
Liked: Staff & service
Room was adequate. The bottom of the outside door had a gap, allowing light and wind into the room. The breakfast provided wasn't as varied as other places for the same price.
Stayed 1 night in Apr 2024
Response from Manager on 16 Apr 2024
Hello John, Thank you for sharing your feedback with us. We appreciate your comments regarding the room and breakfast offerings. Our team will address the door issue to ensure a comfortable stay for future guests. We strive to provide a high-quality breakfast experience and will take your input into consideration for future improvements.

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Would stay again
Stayed 1 night in Apr 2024
Response from Manager on 14 Apr 2024
Hello Marjorie,We are delighted to hear that you enjoyed the cleanliness of your room and would consider staying with us again. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 14 Apr 2024
Hello Leigh,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 Excellent

Rebecca, Gillette

Liked: Cleanliness, staff & service, property conditions & facilities
People above us walked loudly most of the night
Stayed 1 night in Apr 2024
Response from Manager on 14 Apr 2024
Hello Rebecca,We apologize if other guests disrupted your stay. Your feedback helps us improve our services for all guests' comfort and satisfaction. We recommend reaching out to the management directly with any further concerns or to discuss your experience in more detail.

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Handy to interstate. Easy to check in!
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Joan,We are glad to hear that you found our location convenient and the check-in process smooth. We strive to provide a hassle-free experience for all our guests. If you have any further feedback or need assistance, please feel free to reach out to our management team directly.

10/10 Excellent

Guy

Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Guy,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.

10/10 Excellent

Marjorie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Marjorie,We are pleased to hear that you did not encounter any issues during your stay with us. Our team strives to provide a seamless experience for all our guests. If you have any feedback or suggestions for improvement, please feel free to share them with us for future visits.

10/10 Excellent

James

The only thing wrong was the toilet paper was put on the wrong way. Haha.
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello James,We appreciate your feedback and will share the note about the toilet paper with our housekeeping team for future improvements. Thank you for staying with us!

10/10 Excellent

Deborah

Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Deborah,We are delighted to hear that you had a wonderful experience at our hotel. We strive to provide exceptional service and we are thrilled that we met your expectations. If you have any further comments or suggestions, please do not hesitate to contact us.

10/10 Excellent

beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 5 Apr 2024
Hello beth,We are thrilled to hear that you had a wonderful stay with us! Your satisfaction is our top priority, and we hope to welcome you back soon for another fantastic experience.

10/10 Excellent

Rick

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Manager on 5 Apr 2024
Hello Rick,We're delighted you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 Excellent

Christine, Mount Zion

Stayed 1 night in Mar 2024
Response from Manager on 17 Apr 2024
Hello Christine,We appreciate your rating and are thrilled to hear that you had such a fantastic perfect experience during your stay. We strive to provide exceptional service and it's reviews like yours that motivate us to keep doing what we do best. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

10/10 Excellent

Robert

There isn’t much going on in Santa Rosa, but the EconoLodge is a nice place and the best food (Mexican) is in the restaurant right across the street.
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Robert,We're pleased to hear you had a pleasant stay at EconoLodge and enjoyed the local cuisine nearby. We strive to provide a comfortable experience for our guests. Thank you for sharing your feedback with us.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
The outside of the motel has been upgraded and looks nice. The rooms could use some TLC. The floor is new tile. Nice, no carpet. A little paint would improve the appearance. Maybe they are upgrading the rooms as they go.
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Julie,Thank you for your feedback on the recent upgrades to our motel. We appreciate your comments on the rooms and will take them into consideration for future improvements. We strive to provide a comfortable experience for all our guests and will continue to make enhancements based on valuable input like yours.

8/10 Good

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and the beds were comfortable. The floors were laminate so did have that nasty sticky dirty carpet. The only downside would be the breakfast selection. They had yogurt, instant oatmeal, mini muffins, and pancakes. To drink was milk, coffee, or hot tea. Overall we enjoyed the hotel and will stay again if the opportunity arises
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Shannon, We're pleased to hear you found our rooms clean and comfortable. We appreciate your feedback on our breakfast selection and will consider it for future improvements. It's great to know you enjoyed your stay overall, and we look forward to welcoming you back in the future!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice. We had our two small dogs with us. The bed was very comfortable after 15 hours driving.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Cindy,We're delighted to hear you found your room comfortable and enjoyed your stay with your furry companions. It's fantastic to know you were able to rest well after a long journey. If you have any further feedback or questions, please don't hesitate to reach out to us.

8/10 Good

Karen, Sterling

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The sheets and towels were incredibly soft for a budget hotel. The heater roared but that’s the way those wall units work
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello Karen, We are delighted that you found our sheets and towels to be soft during your stay. Please note that our wall units operate in a specific manner to ensure optimal heating. Your feedback helps us improve our services for future guests. Thank you for choosing to stay with us.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean, well maintained room that did smell like ass.
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello David, We appreciate your feedback and are glad you found the room clean and well-maintained. Should you have any further concerns, please don't hesitate to reach out to our management team.

6/10 Okay

Brenda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was good. Cont breakfast was a good.
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Brenda,We're pleased to hear that you found our bed comfortable and enjoyed our complimentary breakfast. If you have any further feedback, please do not hesitate to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Comfortable bed. Great price. Safe area and close to food and gas. Easy to get to. Only issue was a used washcloth in the shower that was missed on cleaning.
Stayed 1 night in Feb 2024
Response from Manager on 7 Mar 2024
Hello Michael,We appreciate your feedback and are delighted to hear you enjoyed our comfortable rooms at a great price. We apologize for the oversight you mentioned and will address it with our housekeeping team to ensure a more thorough check in the future. Your comments help us improve our services for all guests.

8/10 Good

Joseph

Stayed 2 nights in Mar 2024
Response from Manager on 24 Mar 2024
Hello Joseph,We're delighted to hear you enjoyed your stay with us! Please feel free to reach out to us with any feedback you may have from your experience. We look forward to welcoming you back soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar 2024
Hello Lisa,We're thrilled to hear you had a fantastic stay with us! If you ever find yourself in the area again, we'd love to welcome you back to our hotel.

8/10 Good

Steven

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Steven, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Good

Joshu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Joshu,We are delighted to hear that you had a pleasant stay with us. We look forward to welcoming you back in the future for an even better experience.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent the night while traveling and it was a good place to stay.
Stayed 1 night in Feb 2024
Response from Manager on 23 Feb 2024
Hello Marcus,We are pleased to hear that you had a satisfactory stay with us. Thank you for choosing our hotel, and we hope to welcome you back in the future for another pleasant visit.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we needed an economical and clean room for our travels acrros I 40 and this place was great, easy to get to and very clean
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello James,We are delighted to hear that you found our hotel convenient and clean for your travels. Our team prioritizes providing a comfortable stay for all our guests. Should you have any future accommodation needs, please do not hesitate to reach out to us directly.

6/10 Okay

terry

Travelled with family
Liked: Staff & service
Remodeling is not very well done.
Stayed 1 night in Feb 2024
Response from Manager on 10 Feb 2024
Hello terry,Thank you for sharing your feedback regarding the remodeling. We appreciate your input and apologize if the renovations did not meet your expectations. We continuously strive to improve our facilities and take your comments into consideration. Please reach out to our management team directly so they can address your concerns further.

6/10 Okay

Ronald

Travelled with partner
Liked: Cleanliness, staff & service
Reasonable price
Stayed 1 night in Jan 2024
Response from Manager on 6 Feb 2024
Hello Ronald, Thank you for your feedback! We appreciate knowing that you found our hotel to be reasonably priced. We constantly strive to offer our guests great value for their stay. We hope to welcome you back in the future for another enjoyable experience.

8/10 Good

Christopher, Cedar Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice option along the highway
Stayed 1 night in Jan 2024
Response from Manager on 26 Jan 2024
Hello Christopher,Thank you for choosing our hotel along the highway. We appreciate your feedback and are glad to hear that you found our location to be convenient. If there is anything else we can assist you with, please feel free to reach out to our management team directly.

10/10 Excellent

Amulek

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, quiet, and comfortable.
Stayed 1 night in Jan 2024
Response from Manager on 26 Jan 2024
Hello Amulek,Thank you for sharing your positive experience with us! We take pride in providing clean, quiet, and comfortable accommodations for our guests. It was a pleasure having you stay with us, and we hope to welcome you back in the future.

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good motel
Stayed 1 night in Jan 2024
Response from Manager on 19 Jan 2024
Hello Ed,We appreciate your recent stay at our hotel and are delighted to hear that you had a positive experience. If you have any specific feedback or suggestions, we encourage you to reach out to us directly so that we may further enhance your future stays. We look forward to welcoming you back soon.

4/10 Poor

Sylvia

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The people working there are very helpful, I also like the more private environment. I didnt like the heatter, it was so lound, it was impossible to sleep. The building is so old,the floor was bubbly, bathroom door sticking, had to push very hard to close it.
Stayed 1 night in Jan 2024
Response from Manager on 17 Jan 2024
Hello Sylvia,Thank you for your feedback. We appreciate your kind words about our helpful staff and the private environment. We apologize for any inconvenience caused by the noise from the heater and the issues with the old building. We will definitely take your comments into consideration for future improvements.

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean staff friendly and we have a 30 ft travel trailer and parking was easy would stay again
Stayed 1 night in Jan 2024
Response from Manager on 14 Jan 2024
Hello Peggy,Thank you for taking the time to leave us a review! We're delighted to hear that you found our hotel to be clean, our staff friendly, and our parking accommodating for your travel trailer. We strive to provide a positive experience for all of our guests and we hope to welcome you back in the future.

6/10 Okay

Eddie

Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Eddie,We appreciate you choosing our hotel for your stay. We're sorry to learn that your experience did not meet your expectations. We would love to hear more about your stay so we can further improve our services. Please reach out to us directly with any feedback you may have.