2/10 Terrible
Asia
2 Jun 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish i could leave a 0 star review.
The front desk attendant gave me a key to someone elses room so i walked in on them.
I exchanged the key and know brooklyn well so was not bothered by the neighborhood.
The bathroom soap was turning yellow. Roches were attempting to crawl into my suite case. I notified the attendant that i killed 2 and requested that he come view them and issue a refund. My refund was refused. All they could offer was another roach infested room. Expedia is helping them scam people. When i tried to talk to management i was given a gmail address and expedia told me all refunds must be approved by the property owner. Still no refund. Expedia is arguing with me. All the reviews are true. This place is NASTY.
I DID NOT STAY THE NIGHT. I checked out and went to the marriot. Dont waste your money or time. This place is absolutely disgusting and a scam
Asia
Stayed 1 night in Jun 2024