Hotel Mesra Alam di Bournemouth

"We liked everything to be honest. Excellent dining options, staff was helpful, overall it was a pleasant experience. I would recommend it to everyone. "

"Customer service was the best part of this stay!!"

"Lovely place to stay "

"I stayed at the Carlton with my 9 year old daughter. We had a lovely time. As others have said, parts of it are a bit tired and some of the communal areas (particularly the outside terraces) were a bit grubby. But we found our room very clean and comfortable. The staff were friendly and helpful. To quote my daughter "the breakfast was awesome". The location was great, right on the beach, and a short walk to Bournemouth pier. I would stay here again. "

"We loved the sea view in our room and the balcony. But I was ignored by two reception staff while waiting for over 10 mins, the second staff member didn’t acknowledge I was waiting. Plus house keeping walked in unannounced, when. "