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Reviews of Hacienda Motel

2 out of 5
Hacienda Motel
2150 S 4th Ave, Yuma, AZ

Reviews

8.0

Very good

Rating 10 - Excellent. 158 out of 459 reviews" "
Rating 8 - Good. 197 out of 459 reviews" "
Rating 6 - Okay. 64 out of 459 reviews" "
Rating 4 - Poor. 16 out of 459 reviews" "
Rating 2 - Terrible. 24 out of 459 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service
For the price, it was good. Motel was clean and comfortable but worn looking. The only thing that would of made it better for us was if there had been a coffee machine in the room.
Stayed 2 nights in Apr 2024

8/10 Good

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Older motel but well maintained and clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our motel room was very clean and in very good condition. The decor was nice. Sure the area as you drive up may concern you a little bit but management was great and room wonderful. I would definitely recommend and stay again. Don’t let their low price or their current 2-star rating affect you so stay their to save some money.
Stayed 1 night in Mar 2024

6/10 Okay

Deborah

Travelled with partner
Disliked: Amenities
Very convenient to downtown and interstate, lots of restaurants in walking distance. The room was average. Ice machine was broken . The owner gave me some ice in a torn plastic shopping bag. No coffee maker in the room. The room was clean, the bed was comfortable and the HVAC unit worked well.
Stayed 2 nights in Mar 2024

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ice machine was out of order, pool was in need of some care and TLC
Stayed 4 nights in Mar 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service
Nice little motel in Yuma. I would not hesitate to stay again. The managers were friendly as well.
Stayed 2 nights in Mar 2024

8/10 Good

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Nothing fancy but hot shower and slept well. Easy to get around town. Ice machine didn’t work. Would stay again for the price.
Stayed 1 night in Feb 2024

10/10 Excellent

Nancy E.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very clean and at a reasonable price. The staff was very helpful giving us places to go etc. The room was cleaned daily even though we stayed 2 nights. That is unusual any more. I would definitely stay there again.
Stayed 2 nights in Feb 2024

6/10 Okay

Rustam

Disliked: Staff & service, amenities
Room was fine, clean "enough". Wasn't too loud, but it didn't feel very safe to walk anywhere. Room didn't have any way to make hot water for tea/coffee (there was a microwave, but no mug to microwave, only flimsy plastic cups). I mainly took issue with the guy checking me in who viewed me with suspicion and interrogated me to make sure I wasn't a "troublemaker" I guess. I get it, meth abuse is rampant, but I don't need to be put on trial for access to a cheap room that I already paid for. For a random pin on Google maps, it's fine.
Stayed 1 night in Feb 2024

10/10 Excellent

Rob, Benson

Liked: Cleanliness, staff & service, property conditions & facilities
Good managers (owners), clean, quiet, there is pride in their ownership.
Stayed 1 night in Feb 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older property privately owned. It's not a five srar resort but the price was reasonable, the room was clean, new flooring, new mattress, plenty of electrical outlets, microwave and refrigerator. The furnishings were a little dated but in good condition. The flatpanel television was smaller but adequate. I've been in pricier hotels in worst condition.
Stayed 1 night in Feb 2024

8/10 Good

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weary travelers
We reserved on our way into Tucson. Less than 2 hours out. The price was right ( meaning below $100 and, often, that may mean less than satisfactory conditions. Not here. The first thing I noticed is the clean smell and carpet in good condition and vacuumed clean. The bath looked like it had been well reconditioned and, most importantly, the beds were attractive, clean and comfortable. Thank you for putting us up for the night, as we were weary and you gave us rest.
Stayed 1 night in Feb 2024

8/10 Good

Pat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff were responsive and accommodating.
Stayed 3 nights in Feb 2024

10/10 Excellent

John, Topeka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very old motel but the owners have done a great job of modernizing the rooms. All new sink, toilet and tub/shower. Bedding is also all new. Excellent pillows. AC/Heater is new. Nice tile floor. Very clean. We were very pleased with our stay and the price is much lower than comparable rooms. Unit also has a fridge and microwave.
Stayed 2 nights in Jan 2024
Response from MSP on 3 Feb 2024
Thanks for staying with us

10/10 Excellent

Lisa, Sparwood

Liked: Cleanliness, staff & service, property conditions & facilities
Thought it was great. Very quiet. Nice decor. And I liked the old fasioned key for the door instead of the swipe card.
Stayed 1 night in Jan 2024
Response from MSP on 3 Feb 2024
Thanks for staying with us

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remodeled room and very clean. No pets, no smoking, and very clean room.
Stayed 3 nights in Jan 2024
Response from MSP on 3 Feb 2024
Thanks for staying with us

10/10 Excellent

Raymond, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for what it is: a reasonably priced motel near the center of the residential areas. Perfect for staying at for my sister's wedding. I could walk to her house.
Stayed 4 nights in Jan 2024
Response from MSP on 3 Feb 2024
Thanks for staying with us

8/10 Good

Bryce

Liked: Staff & service, property conditions & facilities
Rooms are very clean for a budget hotel they are very good and a nice size Outside and pool area could use some sprucing up
Stayed 1 night in Jan 2024
Response from MSP on 3 Feb 2024
Thanks for staying with us

2/10 Terrible

Emmanuel

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Msp on 8 Feb 2024
Sorry

8/10 Good

Brad

Stayed 2 nights in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
The owner was very pleasant at check-in. The room was exceptionally clean, and obviously had been updated recently. The room was an excellent value. Would definitely say there again.
Stayed 1 night in Jan 2024
Response from MSP on 3 Feb 2024
Thanks for staying with us

6/10 Okay

Ruth

Travelled with family
Liked: Cleanliness
I know this doesn’t reflect the actual establishment as this happen to be our experience while there. But, after a very long drive, and so looking forward to arriving to be able to sleep (it was past midnight when we arrived). To then arrive to neighbors (a couple) fighting, yelling at one another for hours. It was very frustrating, disturbing and completely unhappy my daughter had to witness this. They fought till after 2am, until yet another guest pounded on the wall telling them to shut up! Even playing soft music on my phone didn’t drown out their yelling. Horrible experience
Stayed 1 night in Dec 2023
Response from MSP on 6 Feb 2024
Sorry

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent hotel that worked out great for a stop down to Baja Mexico.

10/10 Excellent

Mitzie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great, and convenient
Stayed 2 nights in Nov 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older hotel but very clean and well taken care of. Great value for the money.
Stayed 5 nights in Oct 2023

4/10 Poor

Connie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a reservation, but the AC and the fridge were turned off, so had to wait for them to get up to speed. We were told there was ice (there was none). No coffee in room or lobby available at any time. While there is a microwave, no m/wave-safe cups available. I didn't like the old-style key, hanging from a plastic piece that encouraged a finder to deposit in a mailbox, and included the name, address, AND the room number! If someone found it on the ground, would they try the key in the lock on the room, noted on the holder?!? It was impossible to sit at the desk and work, read, eat, etc.; AC is inches away and blowing directly on you. At 9:10am on checkout day, spouse was out helping someone with a car problem. I had the key and (still in my nightgown) was in the bed reading. When a knock came, I assumed it was my spouse. I untangled myself, put my shoes on, and started to the door when it burst open! The front-desk guy (owner?) was there. He asked when we were leaving! There WAS a dirty "Do Not Disturb" hanger on the outside knob that I'd put there. I said we'd leave at checkout time (11am). There was NO apology or anything; just as if it was a normal thing to do! Would definitely not stay here again or recommend.
Stayed 1 night in Jul 2023

10/10 Excellent

Eric

Stayed 1 night in Jul 2023

6/10 Okay

Tim

Stayed 1 night in Jun 2023

8/10 Good

Hans

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fine all round
Stayed 1 night in Jun 2023

2/10 Terrible

Laura

Disliked: Staff & service
When we checked in there was one other vehicle in the parking lot, yet the front desk clerk did not want to let us check in early. We had a small dog WITH us when we checked into the hotel. we even took him with us each time we left the hotel, and often enough to ensure he did his business outside and did not have any accidents in the room. When we took him out at midnight, before tucking in for the last time, the night clerk instructed us pets were not allowed and we would have to immediately check out and deart the hotel.
Stayed 1 night in Jun 2023

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Anders

Business traveller
Liked: Cleanliness, property conditions & facilities
Front Desk lady was so nice
Stayed 1 night in May 2023

10/10 Excellent

Kent, Worthington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
It's very clean and quiet, the lady at the front desk is very nice
Stayed 3 nights in May 2023

8/10 Good

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Sandra

Business traveller, Travelled with group
No traffic very clean
Stayed 3 nights in Apr 2023

6/10 Okay

Maureen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
We enjoyed our stay at the Hacienda Motel. We were on our way to Mexico and it was a good place to spend the night. It’s an older motel that has recently been remodeled with new tile, paint, and beds. It was one of the best night’s sleep we’ve had staying in a hotel.
Stayed 1 night in Apr 2023

8/10 Good

Darin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business trip
Stayed 1 night in Apr 2023

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older motel, but very clean, quiet and close to dining and fuel.
Stayed 2 nights in Mar 2023

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean, quiet, well cared for and the innkeeper was very helpful.We will stay again when in Yuma.
Stayed 1 night in Mar 2023

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, room very clean and updated. Would be nice to have coffee maker in the room. Other than that, we were very happy with the stay. Will definitely stay there again
Stayed 2 nights in Mar 2023

2/10 Terrible

Donald

Stayed 1 night in Mar 2023

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean & quiet
Stayed 1 night in Mar 2023

8/10 Good

Terry L.

Stayed 1 night in Mar 2023

8/10 Good

Nancy M

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was quiet and clean. Good restaurants walking distance.
Stayed 1 night in Mar 2023