8/10 Good
Loriann, South Charleston
4 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My two words: Mostly good.
Good things
* Feared that the property might not be quiet at night or early in the morning, but it was fine
* For the price, refrigerator and microwave in the room were nice touches
* Property was easily accessible and staff was cordial
Other things
(And these are what I'd consider minor infractions)
* No Weather Channel on TV. Don't think I ever stayed at hotel that didn't have that channel
* Something was wrong with 43-channel TV lineup. On Channels 17, 20 and 37, the same channel aired -- SportsNet Pittsburgh. 37 was supposed to be TNT, which carried NBA playoff games at night. Couldn't watch them because SNP was carried instead. I told someone at the front desk who wrote the information down, but nothing ever changed the next two days.
* Must have walked through the lobby 20 times, and I'd say no staff at the front desk 15 of those times. A couple times I wanted to ask about something.
* The wifi password I was given upon check-in had apparently expired a day or two before. It wasn't until the second day that I got a working password.
* I didn't get to try the daily breakfast that was provided because the times were (what I think) too early -- 6 to 9 a.m. I worked nights 45 years, so my sleep hours are mostly 1-9 a.m. Most hotels extend their hours to 10 or later.
Loriann
Stayed 4 nights in Apr 2024