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Reviews of Fairfield Inn & Suites by Marriott Virgin Zion National Park

2.5 out of 5
Fairfield Inn & Suites by Marriott Virgin Zion National Park
One Camino Del Rio, Virgin, UT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 583 out of 743 reviews" "
Rating 8 - Good. 116 out of 743 reviews" "
Rating 6 - Okay. 29 out of 743 reviews" "
Rating 4 - Poor. 5 out of 743 reviews" "
Rating 2 - Terrible. 10 out of 743 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very nice. The staff was super helpful on places to eat and things to do. Only comment would be the sheets did not fit the bed. Both nights we were there they kept coming untucked.
Stayed 2 nights in May 2024

2/10 Terrible

Jane

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Do not book a room at this hotel! The walls are so thin that I was awake the entire night. We originally booked our trip for 2 nights but left after the first night because of how bad it was. What was even worse though was when I told the front desk about this, they didn’t even offer an apology!
Stayed 2 nights in May 2024
Response from Assistant General Manager on 28 May 2024
Your observations have been taken up by a team for verification and necessary actions.It shall be our endeavor to offer a fantastic experience to all our guests but regret that this was not the case with your recent stay.We are sorry to hear you did not have a good night’s sleep.

10/10 Excellent

William

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice. Breakfast was good and convenient.
Stayed 5 nights in May 2024
Response from Assistant General Manager on 27 May 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is in great condition. Staff are friendly and helpful. It's not far from the busy Springdale and not far from another town Hurricane where more restaurant options are available.
Stayed 2 nights in May 2024
Response from Assistant General Manager on 27 May 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

6/10 Okay

Dennis

X
Stayed 2 nights in May 2024
Response from Assistant General Manager on 24 May 2024
Thank you for choosing to stay with us!

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, close to Zion but away from the crowds. Quick 8 minute drive to Zion.
Stayed 2 nights in May 2024
Response from Assistant General Manager on 24 May 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Ida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the beautiful views near the property. Room was excellent.
Stayed 3 nights in May 2024
Response from Assistant General Manager on 20 May 2024
Customer service is our number one concern! We want to provide a great experience from start to finish. We strive to earn good reviews and your feedback helps us in achieving our goals.Best Regards from the whole Team!

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, beautiful landscape and very comfortable beds.
Stayed 1 night in May 2024
Response from Assistant General Manager on 19 May 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Assistant General Manager on 19 May 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice in every way.
Stayed 2 nights in May 2024
Response from Assistant General Manager on 15 May 2024
Thank you for choosing to stay at our hotel! We hope to see you again in the future!

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for visiting Zion National Park. The staff is super friendly and the breakfast was good. Enjoyed the hot tub with a nice view of the mountains.
Stayed 2 nights in May 2024
Response from Assistant General Manager on 14 May 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bed, good breakfast, friendly staff. The only thing I didn't like was the fact that the main building housed all the facilities/amenities, but all the rooms were in separate buildings.
Stayed 1 night in May 2024
Response from Assistant General Manager on 14 May 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Oscar, Spokane Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility
Stayed 1 night in May 2024
Response from Assistant General Manager on 13 May 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was within a short driving distance to Zion. It couldn't be helped, but I didn't like that we weren't able to use the hot tub because there was a large group there.
Stayed 2 nights in May 2024
Response from Assistant General Manager on 12 May 2024
Thank you for choosing to stay with us!

10/10 Excellent

Deleanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! 20 mins from Zion.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 12 May 2024
Thank you for choosing to stay with us!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot. Nice pool. Mtn bike just across the bridge. Would be nice if they had a restaurant on site.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 10 May 2024
As a valued guest, your feedback is very important to us! Thank you for your great review and assisting us in achieving our goals!Thank you for staying with us and we look forward to your next stay!

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The property was clean and quiet. The staff was friendly and helpful. The complimentary breakfast was good. The pool area was big and open. And the drive to Zion was less than fifteen minutes. Highly recommend.
Stayed 3 nights in Apr 2024
Response from Assistant General Manager on 7 May 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe, clean, simple place to stay ~20 minutes outside of Zion south entrance! Good continental breakfast offerings!
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 7 May 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Cesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the hotel. Have to say the walls are very thin, our neighbors had children and we could hear their loud conversations quite clearly.
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 6 May 2024
Customer service is our number one concern! We want to provide a great experience from start to finish. We strive to earn good reviews and your feedback helps us in achieving our goals.Best Regards from the whole Team!

8/10 Good

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stat
Stayed 2 nights in Apr 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good and well maintained through our the service
Stayed 1 night in May 2024
Response from Assistant General Manager on 4 May 2024
Thank you for choosing to stay with us! We hope to see you again in the future!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice, clean property and the staff was great
Stayed 3 nights in Apr 2024
Response from Assistant General Manager on 3 May 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Juan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and nice view
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 29 Apr 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

8/10 Good

Eloise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. A bit farther from the park then we realized. Breakfast was ok.
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 3 May 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 27 Apr 2024
Thank you for staying with us and we look forward to your next stay!

10/10 Excellent

Elden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had flowers made out of toilet paper and a slip resistant mat for the tub. FIVE STARS
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 27 Apr 2024
As a valued guest, your feedback is very important to us! Thank you for your great review and assisting us in achieving our goals!Thank you for staying with us and we look forward to your next stay!

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Assistant General Manager on 27 Apr 2024
Thank you for staying with us and we look forward to your next stay!

8/10 Good

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Close to highway quiet nice staff.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 16 Apr 2024
As a valued guest, your feedback is very important to us! Thank you for your great review and assisting us in achieving our goals!Thank you for staying with us and we look forward to your next stay!

10/10 Excellent

MICHAEL

Liked: Staff & service, amenities, property conditions & facilities
Breakdast was good. Landscape was beautiful. Nice pool and hotbtub
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 16 Apr 2024
As a valued guest, your feedback is very important to us! Thank you for your great review and assisting us in achieving our goals!Thank you for staying with us and we look forward to your next stay!

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 14 Apr 2024
Thank you for choosing to stay with us!

10/10 Excellent

Kalpesh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really clean and one of few hotels with double king beds (really helps after log day of hike). Really good food options in 15 min driving distance. And the views from the hotel are amazing.
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 12 Apr 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

8/10 Good

Sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 13 Apr 2024
Thank you for choosing the Fairfield Inn and Suites!

10/10 Excellent

Shelly A,

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with nice outdoor swimming pool and hot tub. We didn’t have our kids but the two pools would be a blast for them. Nice staff and very clean room.
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 12 Apr 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick drive to Zion national park
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 12 Apr 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
awesome stay
Stayed 4 nights in Apr 2024
Response from Assistant General Manager on 12 Apr 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Ashton

Liked: Cleanliness
Disliked: Amenities
Nice!
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 12 Apr 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

8/10 Good

Diane

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Assistant General Manager on 12 Apr 2024
Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 9 Apr 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service
I would give this Hotel a 10 out of ten. The staff was friendly and helpful. The room was clean and comfortable. The morning breakfast was very good. All in all an excellent stay!
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 7 Apr 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Assistant General Manager on 7 Apr 2024
Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Carla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and a very easy drive to Zion National park. Breakfast was also great.
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 5 Apr 2024
Thank you for staying with us and we look forward to your next stay!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff , very clean, amazing view.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 5 Apr 2024
Thank you for staying with us and we look forward to your next stay!

10/10 Excellent

Amit, Paramus

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 1 Apr 2024
As a valued guest, your feedback is very important to us! Thank you for your great review and assisting us in achieving our goals!Thank you for staying with us and we look forward to your next stay!

8/10 Good

Alex

Stayed 4 nights in Mar 2024
Response from Assistant General Manager on 21 Apr 2024
Thank you for staying with us! We look forward to the next time you and your family visit us!

10/10 Excellent

Kade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 28 Mar 2024
Thank you so much for comments. We strive for 100 percent guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value, and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

10/10 Excellent

Kayla

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 28 Mar 2024
Thank you so much for comments. We strive for 100 percent guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value, and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, the grounds are gorgeous! Wonderful proximity to Zion NP. Unfortunately the breakfast was not too good, same both days... One day the coffee was even cold!
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 24 Mar 2024
Thank you for choosing to stay with us!

8/10 Good

Khoa, Brampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Parking is large, driving to Zion only 20min
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 24 Mar 2024
Thank you for choosing to stay with us!

10/10 Excellent

Lindsie, Sherwood Park

Stayed 1 night in Mar 2024
Response from Assistant General Manager on 9 Apr 2024
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!

6/10 Okay

Fang

The mattress is way too soft.
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 18 Mar 2024
We are sorry to see you did not have the best experience. We hope to see you again in the future.