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Reviews of The Omni King Edward Hotel

4.5 out of 5
The Omni King Edward Hotel
37 King St E, Toronto, ON

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1129 out of 1483 reviews" "
Rating 8 - Good. 245 out of 1483 reviews" "
Rating 6 - Okay. 63 out of 1483 reviews" "
Rating 4 - Poor. 32 out of 1483 reviews" "
Rating 2 - Terrible. 14 out of 1483 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent staff
Stayed 1 night in May 2024

10/10 Excellent

Heather H

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The hotel is so elegant and so not glitzy that it is a delight.
Stayed 2 nights in May 2024

8/10 Good

Susan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Accessibility was an issue
Stayed 1 night in May 2024

10/10 Excellent

Marion

Travelled with group
Liked: Cleanliness, staff & service, amenities
This is an older property but well maintained. The air system in the room was quite loud. Large rooms. Beautiful lobby. Staff were very friendly and helpful.
Stayed 1 night in May 2024
Response from Jennifer on 15 May 2024
Good day Marion, Thank you for your review! we value your feedback. I am sorry that the HVAC was loud in your room but glad to see that you enjoyed everything else! We hope to see you again soon. Thank you for choosing the Omni King Edward Hotel.Jennifer

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what we wanted
Stayed 1 night in May 2024

10/10 Excellent

Saajidha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Zubin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front desk staff. Spacious rooms.
Stayed 4 nights in May 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s not to like?? Beautiful well kept property with all the amenities (except pool). Doormen, concierge, and guest services were timely, helpful and attentive. Andrea & Felicia in the spa were great. Will definitely recommend this to anyone visiting Toronto
Stayed 4 nights in Apr 2024
Response from Jennifer on 5 May 2024
Good day Helen, Thank you for your kind words. We are delighted that you enjoyed your stay and Mokara Spa. We will ensure that Andrea and Felicia are recognized. We hope to see you again soon! Thank you for choosing the Omni King Edward Hotel.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above and beyond to better our stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Elsha

Liked: Cleanliness, staff & service, property conditions & facilities
Generally hotel rates in Toronto are very high but was able to get a good one for my stay at this wonderful hotel. The room was lovely and quiet.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sophia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed my stay here! The staffs we very polite and courteous. Front desk even noticed my bouquet of flowers and sent a vase to my room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first class room and excellent service as always
Stayed 2 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable
Stayed 4 nights in Apr 2024

10/10 Excellent

Tao

Liked: Amenities
Excellent facilities and services!
Stayed 2 nights in Apr 2024

10/10 Excellent

Salvatore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Free vouchers. Espresso was $6 though. LOL
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth, Caledon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing not to like about the "King Eddy". Great Hotel, great staff, great location. A little pricey, but worth it!
Stayed 1 night in Apr 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024

8/10 Good

Penelope

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great location
Stayed 1 night in Apr 2024

10/10 Excellent

Mark, Short Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Clean. Spacious & updated rooms. Great location downtown.
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect downtown stay
Stayed 1 night in Apr 2024

10/10 Excellent

Alexandra

Disliked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Peter Frank

Travelled with partner
Liked: Cleanliness, amenities
Staff were great
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Amenities
Very nice place. Will stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Sowon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

DAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WHERE EXCELLENT
Stayed 1 night in Apr 2024

10/10 Excellent

Maya

Stayed 1 night in Apr 2024

10/10 Excellent

Meegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Travelled with family
Liked: Amenities
Room was comfortable and roomy for our stay. Love the authenticity of the history of the hotel. Great service and staff. Close to all amenities. Will stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

jason, glendora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Affordable and close to everything. Friendly staff and the place was very clean. Had breakfast at the restaurant and it was fantastic and affordable. Would definitely recommend!
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This location is very close to everything downtown.
Stayed 2 nights in Mar 2024

10/10 Excellent

Martine

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher, Burlington

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Would stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely stay!
Stayed 3 nights in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly, helpful, and efficient!
Stayed 1 night in Apr 2024

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay here, beautiful details and the smell all through the hotel was so great!
Stayed 1 night in Apr 2024

10/10 Excellent

Sowon

Stayed 1 night in Apr 2024

4/10 Poor

Natasha

Disliked: Cleanliness, staff & service
Well for starters the lobby is very beautiful, purple couches, different seating areas etc. But very dark tbh. Staff at the desk were ok, the one guy we got when we checked in seemed like he wasnt the friendliest. Didnt really tell us where anything was just about dinner and breakfast. Very small elevators but there are 6 of them i believe. Got on our floor, was like a damn maze but yes there was signs and arrows for pur room number. As we arrived at our room, the cleaning lady just came out and was so rude, doea it matter i dont know but anyways. Got in there was decent size.
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Mar 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and polite. We had no issues asking for a late check out and i would definitely recommend omni king hotel to friends and family.
Stayed 2 nights in Mar 2024

10/10 Excellent

Abhishek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 8 nights in Mar 2024

10/10 Excellent

Louis-Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 2 nights in Mar 2024

10/10 Excellent

Satbir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, staff is so kind and thoughtful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Leah

Travelled with family and small children
Liked: Amenities, property conditions & facilities
We lovvved our stay at the Omni King Edward. Best service if any hotel we have ever been to. Lobby and room were beautiful and everyone was exceptionally friendly and helpful. They went above and beyond. Great location close to subway, Eaton Centre, and various cafes. Highly recommend!
Stayed 4 nights in Mar 2024

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and the people were fabulous! Only drawback was the construction on the streets.
Stayed 1 night in Mar 2024