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Reviews of Mount Alverno Luxury Resorts

2.5 out of 5
Mount Alverno Luxury Resorts
20706 Heart Lake Rd, Caledon, ON

Reviews

9.4

Exceptional

Rating 10 - Excellent. 106 out of 136 reviews" "
Rating 8 - Good. 19 out of 136 reviews" "
Rating 6 - Okay. 7 out of 136 reviews" "
Rating 4 - Poor. 3 out of 136 reviews" "
Rating 2 - Terrible. 1 out of 136 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aleisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and gorgeous accommodations. I was very impressed with the complimentary welcome treat, and the room overall was very welcoming. It looks like it would be a nice place to hold an event or group gathering.
Stayed 1 night in May 2024

10/10 Excellent

Tom, Rutland

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and bright.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mariam

Stayed 1 night in Apr 2024

10/10 Excellent

Krysta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Beautiful room. Amazing service. Haven’t had a service experience this above and beyond in quite some time. Highly recommend
Stayed 1 night in Apr 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me it hits all the high spots, quiet, a rural location with no road noise. Modern with all expected conveniences. Clean and tidy, room was kept to a high standard along with the public rooms. Restaurant, a good choice on the menu and to a high standard. Staff were friendly to the right extent, helpful and efficient. I thoroughly enjoyed my stay and would highly recommend it.
Stayed 4 nights in Mar 2024

10/10 Excellent

Elliot

Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and facility. I loved all the extras they supplied. Would definitely stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

ANGIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing
Stayed 1 night in Mar 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, staying during s hockey tournament weekend. Very helpful staff, quiet building! Very clean rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Resort atmosphere, great for a wedding or function. Rooms and amenities are excellent. Complimentary breakfast was excellent with an nice selection of items. Fresh and delicious.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness
Raj and the manager were very nice and the services are very good
Stayed 1 night in Feb 2024

10/10 Excellent

David

Stayed 1 night in Feb 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and lovely staff, we will be back
Stayed 1 night in Feb 2024

10/10 Excellent

Golda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet property. Immaculate. Excellent customer service. Gorgeous property. Great relaxing getaway.

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Highly recommend for anyone who wants a peaceful night away.
Stayed 1 night in Feb 2024

10/10 Excellent

agya

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing customer experience. It was a good way to relax.
Stayed 1 night in Feb 2024

10/10 Excellent

Hinali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is perfect, quiet and serene, exactly what we’re looking for! The staff members were really nice and helpful! We had a wonderful staycation away from the city!
Stayed 1 night in Feb 2024

10/10 Excellent

Karan

Stayed 2 nights in Feb 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

C.

Travelled with family
Liked: Amenities
We thoroughly enjoyed our visit at the resort. Special touches included roses on the tables at breakfast and a gorgeous view of the property. We enjoyed the slippers in the rooms and the newly renovated bathroom. If you require a gluten free breakfast please notify the hotel as the selection was limited.
Stayed 1 night in Feb 2024

10/10 Excellent

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas, East northport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel, warm atmosphere and staff. Can’t wait to have another stay at this lovely hotel!
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Staff are extremely friendly, polite and genuinely care about your stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Cassandra

Stayed 1 night in Feb 2024

8/10 Good

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful place to stay. Highly recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hidden Gem. Top shelf resort.
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2024

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, amazing room, little details were great, clean, friendly staff.
Stayed 1 night in Jan 2024

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort, could have used more towels in the bathroom, disappointed with breakfast as croissant was stale and so was muffin, Carpeting on second floor needs updating Overall I would recommend this place
Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Georges

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people excellent place to be
Stayed 6 nights in Jan 2024
Response from Mount Alverno Team on 27 Jan 2024
It was a pleasure having you with us, I am glad you have had an amazing experience we look forward to welcome you back again to Mount Alverno.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Joshua

Stayed 1 night in Jan 2024

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful property. Very calm, quiet & accommodating.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just outside of town, beautiful scenery, feels like you are away from everything, but 5 min to the town and all amenities.
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I can definitely recommend staying here! Best hotel me and my wife have stayed in! The staff they are all super friendly and helpful! Beautiful views outside, super clean and modern rooms! Mini fridge was stocked and included in the price!
Stayed 1 night in Jan 2024

10/10 Excellent

Steve

Stayed 1 night in Jan 2024

10/10 Excellent

Suraj

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quick getaway
My partner and I enjoyed our stay. The staff was friendly and the place was clean and quiet.
Stayed 1 night in Dec 2023

10/10 Excellent

Gurjant

Stayed 1 night in Dec 2023

10/10 Excellent

Pavandeep

Stayed 1 night in Dec 2023

10/10 Excellent

Lyndon

Stayed 1 night in Dec 2023

6/10 Okay

Stephen G

Liked: Cleanliness, amenities, property conditions & facilities
Very new. Quiet. But I stayed on a Tuesday.
Stayed 1 night in Oct 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Thomas

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Not quite ready. Hope for better later.
Stayed 1 night in Oct 2023