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Reviews of Embassy Suites by Hilton Toronto Airport

3.5 out of 5
Embassy Suites by Hilton Toronto Airport
262 Carlingview Dr, Toronto, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1505 out of 2267 reviews" "
Rating 8 - Good. 492 out of 2267 reviews" "
Rating 6 - Okay. 135 out of 2267 reviews" "
Rating 4 - Poor. 60 out of 2267 reviews" "
Rating 2 - Terrible. 75 out of 2267 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

parimal

Liked: Property conditions & facilities
Nice property !
Stayed 1 night in May 2024
Response from Prathamesh Walzade on 26 May 2024
Dear Parimal,Thank you for giving us a perfect rating and for recommending our hotel to other travelers.I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Best Reagards,Hotel ManagementTake care!

8/10 Good

junior Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My stay at the embassy was good overall. the room was very clean and comfortable we had a rest full night. the staff was friendly at checking time and was helpful in a number of ways. I had some miner ups and down with the parking and going in and out of the property not knowing how to get out without paying again for parking. I asked the front staff who then informed me to use my room key and then drop them into the drop of box, however the box was not mark or label, so this was a bit up setting. The front staff could be a bit more informative as to the workings of the hotel. my stay was very good.
Stayed 1 night in May 2024
Response from Prathamesh Walzade on 25 May 2024
Hello Anthony,Thank you for providing us your review from your recent stay at the Embassy Suites. We truly value the feed back from our guests. I am glad you were pleased with your accommodations and that your suite was to your liking.We hope to see you again with us soonBest RegardsPrathamesh Walzade

10/10 Excellent

Muhammad Sharjeel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The embassy suit was super clean. The breakfast had variety of different options. Loved my stay there. I didnt like the fact that i had to pay extra for the parking.
Stayed 1 night in Apr 2024
Response from Prathamesh Walzade on 24 May 2024
Dear Muhammad,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are happy to know that you loved our hot buffet breakfast. We hope to see you again soon with usBest Regards,Hotel Management

10/10 Excellent

Nathan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly
Stayed 1 night in May 2024
Response from Prathamesh Walzade on 24 May 2024
Dear Nathan,Thank you for providing us with your generous feedback from your recent stay at the Embassy Suites by Hilton Toronto Airport. We always value the reviews from our guest. We are happy that you enjoyed your stay with us.We look forward to seeing you soon with usBest Regards,Hotel Management

10/10 Excellent

Rodain

Liked: Cleanliness, property conditions & facilities
Cleanliness. Professionalism. Scrumptious breakfast.
Stayed 1 night in May 2024
Response from Prathamesh Walzade on 24 May 2024
Dear Rodain,Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.We hope to see you again soon with usBest Regards,Hotel Management

10/10 Excellent

Lyndon

Liked: Cleanliness, property conditions & facilities
Very clean and quiet. Great breakfast
Stayed 3 nights in May 2024
Response from Prathamesh Walzade on 24 May 2024
Dear Lyndon,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are happy that you loved our hot buffet breakfast.We hope to see you again soon with us soonBest RegardsHotel Management

8/10 Good

Jerline Karen

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024
Response from Prathamesh Walzade on 24 May 2024
Dear Jerline,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Best Regards,Hotel Management

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Prathamesh Walzade on 24 May 2024
Dear Mark,Thank you for providing us with your generous feedback from your recent stay at the Embassy Suites by Hilton Toronto Airport. We always value the reviews from our guest. We are happy that you enjoyed your stay with us.We look forward to seeing you soon with usBest Regards,Hotel Management

10/10 Excellent

Aniliyah

Liked: Cleanliness, property conditions & facilities
lovely
Stayed 1 night in May 2024
Response from Prathamesh Walzade on 20 May 2024
Hello Aniliyah, Thank you for taking time out of your day to provide a review regarding your recent stay at the Embassy Suites.I am glad to see that you had an overall positive experience during your stay.We hope to see you again with us soon.Best Regards,Hotel Management

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Prathamesh Walzade on 20 May 2024
Hello George, Thank you for taking time out of your day to provide a review regarding your recent stay at the Embassy Suites.I am glad to see that you had an overall positive experience during your stay.We hope to see you again with us soon.Best Regards,Hotel Management

10/10 Excellent

allison M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay at for a quick overnight to get our next flight in the morning
Stayed 1 night in May 2024
Response from Prathamesh Walzade on 18 May 2024
Dear Allison,Thank you for taking the time to share your feedback as we continue to provide exceptional service to our guests. Your feedback is invaluable and helps us keep our standards high. It is our hope that you will give us the opportunity to better serve you in the future. Best wishes, Management

10/10 Excellent

Wendy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel service and great breakfast
Stayed 1 night in May 2024
Response from Prathamesh Walzade on 17 May 2024
Hello Wendy,Thank you for taking time out of your day to provide a review regarding your recent stay at the Embassy Suites. I am glad to see that you had an overall positive experience during your stay.We hope to see you back again with us soon!Best Regards,Hotel Management

10/10 Excellent

Loren Gene

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Prathamesh Walzade on 18 May 2024
Hello Loren,Thank you for taking time out of your day to provide a review regarding your recent stay at the Embassy Suites. I am glad to see that you had an overall positive experience during your stay We hope to see you again with us soon .Thanks!Hotel Management

8/10 Good

Ashley

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Easy check in and parking!
Stayed 2 nights in May 2024
Response from Leo on 15 May 2024
Hello Ashley,Thank you for providing us with a review from your recent stay at the Embassy Suites.We truly appreciate all feedback from our guests.I am glad to hear you had an easy, hassle free check in experience. Our front desk team are dedicated in assuring a smooth, informative check in process without taking too much time away from our guest.Thank you for your feed back and for choosing the Embassy Suites. We look forward to hosting you again in the near future.Sincerely,Hotel Management

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very short stay, but check-in was quick, room was very nice, and hotel is close to the airport, which they provided a regular shuttle service to.
Stayed 1 night in May 2024
Response from Leo on 15 May 2024
Hello Amanda,Thank you for your kind review. I am glad to see you have enjoyed your stay and had an overall great experience. I am happy you were content with the condition of your suite and with the service of our shuttle bus.Your are correct. Our shuttle is a quick service and being close to the airport is very convenient.We truly appreciate your feedback as it is only through your comments that we are able to improve our service for the future.Thank you for choosing the Embassy Suites. We look forward to hosting you again in the near future. Sincerely,Hotel Management

8/10 Good

Leif

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
Nice place. Good for a longer stay with their suites. Delicious breakfast. Helpful staff.
Stayed 4 nights in May 2024
Response from Leo on 14 May 2024
Hello Leif,Thank you for taking the time to share with us your thoughts from you recent stay at the Embassy Suites.I am glad to see you had an overall great experience.I am happy to see you were content with the size of your suite and with the many food options provided during our breakfast area.The kitchen team is always look for new and creative ways of improving our breakfast for all out guest. I hope you were able to try an omelet from our famous omelet station. We truly value your comments, as it is only by your thoughts and reviews that we are able to improve our service.Thank you for choosing the Embassy Suites. WE look forward to hosting you again in the near future.Sincerely,Hotel Management

10/10 Excellent

Shelley

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, rooms were spacious. Breakfast in the morning was excellent, best I have had for buffet. Staff very friendly. I would highly recommended this hotel
Stayed 3 nights in May 2024
Response from Leo on 14 May 2024
Hello Shelley,Thank you for taking the time out of your day to share you kind reviews with us.I am happy to see you enjoyed your accommodations and that everything was to your liking.I am glad you were able to enjoy breakfast in our dining area. Our kitchen team is always looking for new and innovative ways to improve our morning breakfast and it pleases me to see that the variety provided left a positive mark with you.Thank you for your comments. Its is through your feedback that we are able to improve our service for all our guests. Thank you for choosing the Embassy Suites. We look forward to hosting you again in the near future.Sincerely,Hotel Management

8/10 Good

Tolu

Liked: Cleanliness, property conditions & facilities
Wifi speed could be better
Stayed 2 nights in May 2024
Response from Leo on 13 May 2024
Hello,Thank you for your feedback.I am glad to see you had an overall positive stay.I appreciate your feedback regarding the wifi speed. I will bring you comments to the attention of our maintenance team so they can investigate what could be interrupting our wifi speed.We truly appreciate your reviews as it is only through your feed back that we are able to improve our service.Thank you for choosing the Embassy Suites. We look forward to hosting you again in the near future.Sincerely,Hotel Management

10/10 Excellent

Todd

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Leo on 14 May 2024
Hello Todd,Thank you for taking the time to share you generous review with us.I am delighted to see you enjoyed your stay and that you had an overall positive experience.Please let us know what was the most memorable moment of your stay. Breakfast? Evening reception?We value your feed back as it is the only way we continue to grow and continue providing great service for all our guests.Thank you for choosing the Embassy Suites. We look forward to hosting you again in the near future.Sincerely,Hotel Management

10/10 Excellent

tomo

clean, comfortable suite. very friendly and polite staff.
Stayed 3 nights in May 2024
Response from Leo on 9 May 2024
Hello Tomo,Thank you for your generous review.I am glad to see you enjoyed your stay and that you had a positive, memorable interactions with our staff.Our team truly believes in going above and beyond to make sure our guest feel at home and have a comfortable, hassle free stay.I appreciate your comments, as it is only through your feedback that we are able to improve our hospitality.Thank you for choosing the Embassy Suites. We look forward to hosting you again in the near future.Sincerely,Hotel Management

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff. Also the complementary breakfast in the morning was delicious with a great variety of fresh fruit and hot meals. Would definitely stay again.
Stayed 6 nights in Apr 2024
Response from Samad S on 7 May 2024
Dear Greg,Thank you for your feedback on your recent stay with us. We are delighted to hear that you enjoyed your stay and found the breakfast to be fresh and delicious. We can't wait to have you back with us again soon.Best Wishes,

10/10 Excellent

Kelley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Quick check in. Friendly staff. Room was spacious and clean.
Stayed 1 night in May 2024
Response from Prathamesh Walzade on 6 May 2024
Dear Kelley,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with.Best RegardsHotel Management

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were greated with a smile. All employees were very kind
Stayed 2 nights in May 2024
Response from Prathamesh Walzade on 6 May 2024
Dear Chris,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.Best RegardsHotel Management

10/10 Excellent

ifey, Houston

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good rooms and quite close to the airport. Excellent option for an overnight stay if traveling out of Pearson airport
Stayed 1 night in May 2024
Response from Prathamesh Walzade on 6 May 2024
Dear Ifey,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your experience with us and I’m looking forward to having you again as a guest in our hotel.Best RegardsHotel Management

10/10 Excellent

Rob

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Leo on 6 May 2024
Hello Rob,Thank you for providing us with your generous feedback from your recent stay. We always value the reviews of our guest. I am glad to see you enjoyed your stay and that everything was to your liking, but I would appreciate if you could elaborate on your stay as your comments only help us improve our hospitality. Let us know what was the most memorable part of your stay. Was it your suite, morning breakfast at the restaurant, or our evening reception.We look forward to your reply.Thank you for choosing to stay with us at Embassy Suites and we look forward to hosting you in the near future.

8/10 Good

ANTON

Stayed 1 night in May 2024
Response from Prathamesh Walzade on 6 May 2024
Dear Anton,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Best Regards,Hotel Management

10/10 Excellent

Gareth

Stayed 1 night in May 2024
Response from Prathamesh Walzade on 25 May 2024
Dear Gareth. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.Best RegardsHotel Management

8/10 Good

Cara

Great communication from the staff at check in and afterwards even though they had to manage through a fire alarm.
Stayed 1 night in May 2024
Response from Prathamesh Walzade on 4 May 2024
Dear Cara, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Best RegardsHotel Management

8/10 Good

Renee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay. The rooms were terrific. I do feel front desk staff could be friendlier. I wrongly paid for our parking when it was already charged to the room. The staff at the front desk appeared annoyed with my error. In addition to strong non-verbal communication, I felt scolded when being told I shouldn’t have paid. On the second visit I had to run out to get our license plate number and although there was no one else in line for reception, staff appeared impatient with us. Yes, I inconvenienced them twice but felt weird that this made me feel so awkward. Restaurant staff were terrific.
Stayed 1 night in May 2024
Response from Prathamesh Walzade on 4 May 2024
Dear Renee,Thank you for sharing your generous feedback with us We are disappointed to hear that you found our check in service to be un-friendly. This is not the standard we hold ourselves to.We will use your feedback to coach our team and ensure that same service is not repeated the next time. I hope this experience doesn't deter you from visiting us in near future. Best Regards,Hotel Management

8/10 Good

Terri

Liked: Cleanliness, property conditions & facilities
Close to the airport. Excellent shuttle serve and drivers friendliness.
Stayed 1 night in Apr 2024
Response from Prathamesh Walzade on 4 May 2024
Hello Terri,Thank you for taking time out of your day to share your reviews from your recent stay at the Embassy Suites.We really appreciate your feedback and will share this with our shuttle team.We hope to see you soon again with us in the near futureThanks!Best RegardsHotel Management

10/10 Excellent

Opriya

Stayed 1 night in Apr 2024
Response from Prathamesh Walzade on 18 May 2024
Hello Opriya,Thank you for taking time out of your day to provide a review regarding your recent stay at the Embassy Suites. I am glad to see that you had an overall positive experience during your stay.We hope to see you back again soonBest RegardsHotel Management

8/10 Good

Lori

Liked: Cleanliness, property conditions & facilities
Very nice property, very noisy during hockey team with little kids. Should put other guest in different floors.
Stayed 1 night in Apr 2024
Response from Prathamesh Walzade on 28 Apr 2024
Dear Lori, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We will surely take your review into consideration. Hoping to see you soon.Take care!Best Regards,Hotel Management

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The restaurant was amazing. Looks old from the outside but beautiful inside. Only down side is I could hear everything in my room from the hallways.
Stayed 1 night in Apr 2024
Response from Prathamesh Walzade on 28 Apr 2024
Dear Michelle, Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Best Regards,Hotel Management

10/10 Excellent

Terri

Travelled with group
Liked: Amenities
Overall very good! Hour hour food offerings very basic, mediocre. But appreciated. Breakfast is excellent! Really nice
Stayed 1 night in Apr 2024
Response from Prathamesh Walzade on 25 Apr 2024
Dear Terri, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Best RegardsHotel Management

10/10 Excellent

Yiwen

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Prathamesh Walzade on 24 Apr 2024
Dear Yiwen, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Best Regards Hotel Management

10/10 Excellent

HICHAM

Liked: Cleanliness, property conditions & facilities
Thanks for everything: friendly staff, clean, breakfast
Stayed 1 night in Apr 2024
Response from Prathamesh Walzade on 21 Apr 2024
Dear Hicham,We are pleased to know that you enjoyed your recent stay with us. Thank you for your review and for choosing our hotel. We are looking forward to having you again as a guest in our hotel.

10/10 Excellent

Lau, Cobourg

Stayed 1 night in Apr 2024
Response from Prathamesh Walzade on 11 May 2024
Hello Lau,Thank you for taking the time to share you review with us. I am glad to hear you were pleased with our services.Thank you for choosing the Embassy Suites. We look forward to hosting you again in the near future. Sincerely,Hotel Management

10/10 Excellent

David H

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Will stay again and recommend to others.
Stayed 2 nights in Apr 2024
Response from Prathamesh Walzade on 18 Apr 2024
Dear David,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Best Regards,Hotel Management

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Very relaxed property. Large suites, well equipped. Friendly and professional staff. Great shuttle service to the airport. Good breakfast and a nice little complimentary buffet each evening.
Stayed 7 nights in Apr 2024
Response from Leo on 18 Apr 2024
Hello Linda,Thank you taking the time to share your feedback with us.I am thrilled to see you enjoyed your stay and that you had an overall positive experience.I am glad you were able to experience the kind and warm welcome from our staff. They truly believe in going above and beyond for all our guests.I am also happy to see you enjoyed our breakfast buffet. I hope you were able to enjoy our famous omelet station. Thank you for sharing your thoughts with us. It is only through your comments that we are capable of improving our service.Thank you for choosing the Embassy Suites. We look forward to hosting your again in the near future.Sincerely,Hotel Management

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Clean very professional customer service.
Stayed 2 nights in Apr 2024
Response from Abhinav Vats on 15 Apr 2024
Dear Crystal, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our customer service. We hope to see you again very soon. Sincerely, Abhinav Vats - Manager on Duty

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is renovated and presents modern and chic. Rooms are very nice and large and NO carpet which is great. Hotel staff very pleasant and friendly. Breakfast is very good with large selection and great service. Shuttle is very dependable. I would rate a 5 star but you the blinds to the windows are in very bad shape and shower doors need better cleaning. Afraid if not kept up the rooms will be run done quickly.
Stayed 1 night in Apr 2024
Response from Leo on 17 Apr 2024
Hello Michele,Thank you for your generous review.I am glad to hear you enjoyed you stay.The hotel went through renovations and one of the main factors was to not bring back the carpet. I am happy to see you enjoyed our breakfast buffet and that our shuttle service was to your liking.Thank you for your feedback regarding the shower doors and blinds to our management team. It is only through your thoughts and comments that we are able to improve our service.Thank you for choosing the Embassy Suites. We look forward to hosting you again in the near future.Sincerely,Hotel Management

10/10 Excellent

Janiecia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 1 night in transit. Excellent check in process, quick and friendly. Even received a text shortly after check in ensuring my room was to standard. Convenient area to airport and shuttle was on time. Overall a great overnight stay!
Stayed 1 night in Apr 2024
Response from Leo on 19 Apr 2024
Hello Janiecia,Thank for taking the time to share you kind review with us.I am glad to hear you had positive check in process. Our staff truly believes in going above and beyond for our guests and I am happy to hear you experienced that welcoming and caring nature from our team.We value all our guests reviews as it is the only way we can improve our service. Your generous review will be shared with the entire team.I hope for the future we can have the privilege of hosting you for more than one night.Thank you for choosing the Embassy Suites. Sincerely,Hotel Management

4/10 Poor

Uma

Stayed 2 nights in Apr 2024
Response from Prathamesh Walzade on 6 May 2024
Dear Uma,We are sorry to hear that you did not like the experience with your recent stay with us. We strive to provide the best quality service to our guest, and we apologize for any inconvenience that you may have experienced.Please let us know in an elaborative way so we could improvise our services referring to your comments. We again apologies for this inconvenience.Best Regards,Hotel Management

10/10 Excellent

Chunliang

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in Apr 2024
Response from Prathamesh Walzade on 15 Apr 2024
Dear Chunliang,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Best RegardsHotel Management

10/10 Excellent

Rui

Liked: Cleanliness, property conditions & facilities
Great hotel with comfortable rooms and always clean
Stayed 1 night in Apr 2024
Response from Prathamesh Walzade on 13 Apr 2024
Dear Rui,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Best Regards,Prathamesh Walzade

10/10 Excellent

Jesse

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Prathamesh Walzade on 13 Apr 2024
Dear Jesse,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Best RegardsHotel Management

10/10 Excellent

Lynda

Stayed 1 night in Apr 2024
Response from Zorica on 1 May 2024
Thank you, Lynda. We look forward to welcoming you back soon.

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and very close to the airport. It was convenient having the airport transportation included.
Stayed 1 night in Apr 2024
Response from Prathamesh Walzade on 10 Apr 2024
Dear Jaice,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Best RegardsHotel Management

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy check-in. Very close to the airport with a 24 hour shuttle service, so we had no concerns about getting tobthe airport on time in the morning.
Stayed 1 night in Apr 2024
Response from Leo on 9 Apr 2024
Hello Lesley,Thank you for sharing your feedback with us.You are right. Our location is very convenient as we are close to the airport, and our 24 hour shuttle service is beneficial for anyone who needs a quick pick up and drop off at the airport terminals.I am glad you had no concerns during your stay. Being calm and at peace before a long flight is already a win in my books.Thank you for your generous review and for choosing the Embassy Suites.We look forward to hosting you again in the near future.Sincerely,Hotel Management

10/10 Excellent

Tara

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Leo on 9 Apr 2024
Hello Tara,Thank you so much for taking the time to share your feedback with us.We value the reviews from our guests as it is only through your comments and thoughts that we are able to maintain and improve our service.I am delighted you enjoyed your stay and that everything was to your liking.Thank you for choosing the Embassy. We look forward to hosting you again in the near future.Sincerely,Hotel Management