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Reviews of Country Inn & Suites by Radisson, Topeka West, KS

3 out of 5
Country Inn & Suites by Radisson, Topeka West, KS
6020 Sw 10th Ave, Topeka, KS

Reviews

8.0

Very good

Rating 10 - Excellent. 363 out of 1003 reviews" "
Rating 8 - Good. 371 out of 1003 reviews" "
Rating 6 - Okay. 148 out of 1003 reviews" "
Rating 4 - Poor. 80 out of 1003 reviews" "
Rating 2 - Terrible. 41 out of 1003 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At checkin everyone was so nice 😊
Stayed 1 night in May 2024
Response from William on 14 May 2024
Thank you

8/10 Good

Brigitte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, reasonably priced. Lots of food options nearby.
Stayed 1 night in May 2024
Response from William on 14 May 2024
Thank you

6/10 Okay

alisia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from William on 8 May 2024
Thank you for the review

8/10 Good

Naresh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was pleasant with a few minor quirks. The hotel was clean and welcoming, the room was spacious and clean. The bed was comfortable with clean soft sheets. The bathroom tap (faucet) constantly dripped, I couldn’t hear it with the bathroom door closed. The plug in the bath was covered in mouldy limescale, clearly hasn’t been cleaned although the bath itself was clean. I was woken up at 05:30 by the staff setting up the breakfast area, then couldn’t get back to sleep as one employee couldn’t speak without shouting. Ask for a room away from reception or in the upper floors. Otherwise a decent hotel.
Stayed 1 night in Apr 2024
Response from William on 1 May 2024
Thank you for the review. We take pride in providing excellent service and use these reviews as a tool to improve.

8/10 Good

Simon

Stayed 1 night in Apr 2024
Response from William on 15 May 2024
Thank you

8/10 Good

Carla, Columbia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room needs some repairs. The rack for clothes was only attached to the wall on one side. Bathroom light had one bulb out.
Stayed 1 night in Apr 2024
Response from Alahna on 23 Apr 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

8/10 Good

WENDI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and clean
Stayed 1 night in Apr 2024
Response from William on 8 Apr 2024
Thank you

10/10 Excellent

Lou Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy on and off expressway
Stayed 1 night in Mar 2024
Response from William on 28 Mar 2024
Thank you for your review

8/10 Good

Emily, Hays

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Nice breakfast. No complaints.
Stayed 2 nights in Mar 2024
Response from Alahna on 12 Mar 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

4/10 Poor

Carol E.

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The blackout drapes do not cover the windows, so the room was quite bright from the parking lot lights. This made it very difficult to sleep. The breakfast was really limited. No eggs, no sausage or bacon. Low quality muffins and baked goods were offered. Thank goodness there was oatmeal. I paid $200 for this room and am really regretting my decision to stay there.
Stayed 1 night in Feb 2024
Response from Alahna on 27 Feb 2024
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Alahna on 27 Feb 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Alahna on 6 Feb 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, room comfort
Extremely comfortable beds
The location was great, the price was great. The hotel is getting some needed upgrades. The bed was very comfortable and the room was clean and quiet. We only had an overnight because we were through traveling but I would stay here again.
Stayed 1 night in Jan 2024
Response from Alahna on 27 Jan 2024
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

10/10 Excellent

MATTHEW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Alahna on 19 Jan 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Alahna on 14 Jan 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

6/10 Okay

Jamie

Disliked: Cleanliness, property conditions & facilities
Mediocre at best.
Although this hotel gets good reviews, I am not sure why. I stayed here based on the reviews and was very disappointed. The room didn't seem very clean. The elevator floor had big stains that were there for three days and never mopped up. The shower has very poor pressure. Our room had a big hole in the wall for a vent or something that was wide open, and then a light was hung over it with parts of the hole still showing. The hot tub was down while we were there. There was only 1 ice machine for the whole hotel. Breakfast was okay.
Stayed 2 nights in Dec 2023
Response from Alahna on 1 Feb 2024
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

10/10 Excellent

Jodi

Liked: Cleanliness, property conditions & facilities
The lady at the front desk was the nicest and most helpful hotel person ive ever encountered. She made arrival perfect after a long travel day. Thank you!
Stayed 1 night in Dec 2023
Response from Alahna on 14 Jan 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

10/10 Excellent

Shawna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet location. Pool and hot tub were nice. Breakfast was good. Service was very good. Hotel in general is great. Will stay here again. Thank you!
Stayed 1 night in Dec 2023
Response from Alahna on 14 Jan 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good and decent cost
Stayed 2 nights in Dec 2023
Response from Alahna on 14 Jan 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

2/10 Terrible

Steven

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs
Only there about 30 mins. Daughter had a bed bug crawl on her. Got up and left immediately. As were told the front desk another person came in and they still checked them in and didn’t say one word to them about the bed bugs.
Stayed 1 night in Dec 2023
Response from Alahna on 14 Jan 2024
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

10/10 Excellent

Donald

It was an easy check-in and clean location.
Stayed 1 night in Dec 2023
Response from Alahna on 14 Jan 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

10/10 Excellent

catina myeka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Alahna on 14 Jan 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities
My family has used this location for many years. So, it's always for first location I check for availability when I come to Topeka. The staff has always been very friendly and accomidating.
Stayed 2 nights in Dec 2023
Response from Alahna on 14 Jan 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

10/10 Excellent

Jaclyn

Stayed 3 nights in Dec 2023
Response from Alahna on 14 Jan 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

8/10 Good

Shelby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love a good complimentary breakfast!
Stayed 1 night in Dec 2023
Response from Thank you for your feedback and for taking the tim on 14 Jan 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

10/10 Excellent

Rich

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for us.
Stayed 2 nights in Nov 2023

10/10 Excellent

Justin

Stayed 1 night in Oct 2023
Response from Alahna on 16 Nov 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay

10/10 Excellent

Scott, princeton

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Alahna on 30 Oct 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay

10/10 Excellent

Scott, princeton

Liked: Amenities
Better than advertised! Friendly staff
Stayed 1 night in Oct 2023
Response from Alahna on 13 Oct 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay

8/10 Good

Lois

Stayed 1 night in Sep 2023
Response from Alahna on 13 Oct 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay

10/10 Excellent

Scott, Red Wing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apparently recently renovated, with quiet and comfortable rooms and a very good breakfast. Drive time to downtown or most area attractions is 10 minutes or less, but there's also plenty of dining and shopping in the immediate area. Excellent place to stay, and we will if in Topeka again.
Stayed 2 nights in Sep 2023
Response from Alahna on 25 Sept 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Alahna on 25 Sept 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

8/10 Good

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Alahna on 19 Sept 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

2/10 Terrible

Kimberly

Travelled with partner
Disliked: Amenities, property conditions & facilities
We we're relocation to a sister one was further away lower grade than what we paid for they said it was over booked but we made the reservation 3 weeks out.
Stayed 1 night in Sep 2023
Response from Alahna on 14 Sept 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

8/10 Good

Duane

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2023
Response from Alahna on 14 Sept 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

4/10 Poor

Larry

Stayed 2 nights in Sep 2023
Response from Alahna on 7 Oct 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

4/10 Poor

Savannah

Stayed 3 nights in Sep 2023
Response from Alahna on 25 Sept 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay! Great location!
Stayed 1 night in Sep 2023
Response from Alahna on 7 Sept 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

6/10 Okay

Thomas, Centennial

Travelled with family
Liked: Staff & service
Breakfast very limited and poor selections.
Response from Alahna on 28 Aug 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was easy to check in. Front desk and staff were friendly.
Stayed 1 night in Aug 2023
Response from Alahna on 28 Aug 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this location numerous times and it's like coming home for a couple days.
Stayed 2 nights in Aug 2023
Response from Alahna on 28 Aug 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

4/10 Poor

Nate

Travelled with family
Disliked: Property conditions & facilities
We got the wrong room we reserved. Some things in our bathroom were broken including the lock and shower faucet.
Stayed 1 night in Aug 2023
Response from Alahna on 28 Aug 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

6/10 Okay

Kenneth

Stayed 1 night in Aug 2023
Response from Alahna on 7 Sept 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

8/10 Good

jon

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Ask to see room before you stay
They dont clean the shower very good mold all around the shower the carpet is pulled up in places the beds were amazing the hot tub didnt work just not worth what i paid to stay
Stayed 2 nights in Aug 2023
Response from Alahna on 15 Aug 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole reason we chose this location was the pool and it was empty. Pretty disappointing
Stayed 2 nights in Aug 2023
Response from William on 3 Aug 2023
Our apologies Brenda.

10/10 Excellent

soledad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel to go to after a long 14 hour drive!
Stayed 1 night in Jul 2023
Response from William on 3 Aug 2023
Thank you Soledad

2/10 Terrible

Katherine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I specifically booked this hotel for the pool and also what seemed like good overall reviews. Checked in only to find out that the pool has been closed and undergoing renovations for the past two months! No where in their website said this. I felt like they should inform guests prior to checking in or at booking. They expected us to go to another pool, Quality Inns, which is about a five minute drive. No thanks! Also, the room smelled musty and old. So badly need of a renovation or upgrade at least!! Do not book here!! You’ll regret paying for it like we did!
Stayed 1 night in Jul 2023
Response from William on 3 Aug 2023
I'm sorry Katherine about your experience. We are working hard to finish our repairs.

8/10 Good

Charlie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the shower curtain
Stayed 2 nights in Jul 2023
Response from Alahna on 27 Jul 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Alahna on 27 Jul 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you would recommend our hotel. We look forward to your next stay.

10/10 Excellent

Rudranath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Power knocked out.
Nice room, A/C struggled to cool both rooms, but it was very hot outside, might have been a factor. Was not hot in either room.
Stayed 1 night in Jul 2023
Response from William on 21 Jul 2023
Thank you for the review