Thank you for sharing your detailed feedback about your recent stay at our hotel. We sincerely apologize for the multiple issues you encountered during your visit. Your experience does not reflect the high standards of service we strive to provide, and we appreciate you bringing these matters to our attention.We deeply regret the lack of attention and acknowledgment you received upon check-in. Our team is trained to provide prompt and courteous service, and we apologize for the behavior of the staff member you encountered. We will address this issue internally to ensure it does not happen again in the future.Regarding the condition of your room, we apologize for the door and the cleanliness issues you encountered. This is not the level of cleanliness and maintenance we aim to provide, and we will investigate this matter further to prevent any recurrence. Your feedback regarding the pool area will also be shared with our housekeeping team to ensure a more pleasant experience for our guests.We apologize for the inconvenience of having to return to the front desk to switch rooms. We understand that this was an inconvenience, especially with your luggage and belongings. We will review our procedures to find ways to improve the process and make it more convenient for our guests.Regarding the breakfast experience, we apologize for the delay in replenishing the food and the quality of the items provided. We will address this issue with our food and beverage team to ensure that our guests have a satisfactory dining experience.We genuinely appreciate your feedback as it helps us identify areas for improvement. We assure you that your comments will be shared with our management team to address the concerns you raised and take appropriate actions.We understand your decision not to stay with us again, but we hope you will reconsider in the future. We would appreciate the opportunity to provide you with a more enjoyable and comfortable stay that aligns with our usual standards that you are used to. Thank you for bringing these matters to our attention, and we hope to have the chance to regain your trust in the future.

Hello Heather! Thank you for taking the time to complete our hotel survey. It is our goal to be your home away from home when traveling and it looks like we were able to do just that! Thank you so much for staying with us and we hope to see you the next time travel brings you to the Perrysburg area.Have a wonderful day!

Hello Tonia ! Thank you for taking the time to complete our hotel survey. It is our goal to be your home away from home when traveling and it looks like we were able to do just that! Thank you so much for staying with us and we hope to see you the next time travel brings you to the Perrysburg area.Have a wonderful day!

Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced during your visit.We understand your disappointment with the room type and amenities provided. We apologize for the mix-up and any inconvenience caused by not receiving the king room as expected. We also apologize for the issue with the bed and the lack of complimentary soaps. Your comments have been shared with our housekeeping team to ensure that such oversights are not repeated in the future.Regarding the parking fee, we apologize for any confusion or frustration caused. We strive to provide transparent information about our fees, and we apologize if this was not adequately communicated to you. We appreciate your feedback and will review our communication processes to ensure clarity for future guests.We truly value your feedback as it helps us identify areas for improvement. We apologize for falling short of your expectations and for any inconvenience caused. We hope you will reconsider staying with us in the future, as we would welcome the opportunity to provide you with a more enjoyable experience.If there is anything else we can assist you with, please do not hesitate to reach out to our guest services team.

Hello Josalynn,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your honest assessment of your experience.We are glad to hear that your overall stay was satisfactory. However, we would greatly appreciate it if you could provide us with more specific details or suggestions on how we can improve and make your future stays even better. Your feedback is invaluable to us as we continuously strive to enhance our services and meet the expectations of our guests.We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience that exceeds your expectations.If there is anything else we can assist you with, please do not hesitate to reach out to our guest services team.

Hello Julia, Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your positive comments and are delighted to hear that you found the room size to be nice and the bed comfortable.We apologize for the inconvenience caused by the paper towel holder coming off the wall. Your comment has been shared with our maintenance team, and we will ensure that the necessary repairs are made promptly to prevent any similar issues in the future.We are pleased to know that the kitchen was stocked with enough items to meet your needs. Our team strives to provide a well-equipped kitchen for our guests' convenience, and we are glad that it met your expectations.Thank you once again for your valuable feedback. We look forward to welcoming you back in the future and providing you with an even more enjoyable stay.If there is anything else we can assist you with, please do not hesitate to reach out to our guest services team.

Hello Brad, Thank you for taking the time to share your wonderful feedback and for giving us a perfect score of 5 out of 5! We are thrilled to hear that you had such a fantastic experience during your stay with us.It is our utmost priority to provide exceptional service and create memorable experiences for our guests, and we are delighted to know that we succeeded in doing so during your visit. Your positive comments will be shared with our team, as they serve as a great motivation to continue delivering outstanding hospitality.We truly appreciate your kind words and recommendation. It was a pleasure having you as our guest, and we look forward to welcoming you back for another exceptional stay in the future.If there is anything else we can assist you with, please do not hesitate to reach out to our guest services team

Thank you for taking the time to share your wonderful feedback! We are thrilled to hear that you had such a fantastic experience during your stay with us.It is our utmost priority to provide exceptional service and create memorable experiences for our guests, and we are delighted to know that we succeeded in doing so during your visit. Your positive comments will be shared with our team, as they serve as a great motivation to continue delivering outstanding hospitality.We truly appreciate your kind words and recommendation. It was a pleasure having you as our guest, and we look forward to welcoming you back for another exceptional stay in the future.If there is anything else we can assist you with, please do not hesitate to reach out to our guest services team.

Hello Jennifer! Thank you for taking the time to complete our hotel survey. It is our goal to be your home away from home when traveling and it looks like we were able to do just that! Thank you so much for staying with us and we hope to see you the next time travel brings you to the Perrysburg area.Have a wonderful day!

Hello Charles,Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize for the negative experience you encountered, especially as a regular guest. We understand your disappointment and frustration, and we deeply regret that we failed to meet your expectations.We apologize for the issues you faced with the broken bathroom and the continuous playing of Christmas music. Your comments have been shared with our maintenance team to address the bathroom issue promptly, and we will review our music selection to ensure a more pleasant and varied experience for our guests.Regarding the parking fee, we apologize for any confusion or frustration caused. We strive to provide transparent information about our fees, and we apologize if this was not adequately communicated to you. We appreciate your feedback and will review our communication processes to ensure clarity for future guests. We truly value your feedback as it helps us identify areas for improvement. We apologize for falling short of your expectations and for any inconvenience caused. We are also concerned to hear about the behavior of our staff and the lack of a manager on-site. This is not reflective of our usual standards of service, and we apologize for any rudeness or inconvenience you experienced. We will address this with our team to ensure that all staff members are providing the highest level of professionalism and courtesy to our guests.Furthermore, we apologize for the intrusion by our cleaners. Your feedback has been shared with our housekeeping department to reinforce the importance of respecting our guests' privacy and ensuring a seamless and comfortable experience.We understand your decision to not return, but we sincerely hope that you will reconsider and give us another chance to provide you with the exceptional service and experience that you deserve. We would appreciate the opportunity to make it right for you.If there is anything else we can assist you with or if you would like to discuss your experience further, please do not hesitate to reach out to our guest services team.

Hello Heather! Thank you for taking the time to complete our hotel survey. I have forwarded your message about the pillows to our Executive Housekeeper. It is our goal to be your home away from home when traveling and it looks like we were able to do just that! Thank you so much for staying with us and we hope to see you the next time travel brings you to the Perrysburg area.Have a wonderful day!

Hello Michelle,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your honest assessment of your experience. We are glad to hear that your overall stay was satisfactory. However, we would greatly appreciate it if you could provide us with more specific details or suggestions on how we can improve and make your future stays even better. Your feedback is invaluable to us as we continuously strive to enhance our services and meet the expectations of our guests. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience that exceeds your expectations. If there is anything else we can assist you with, please do not hesitate to reach out to our guest services team.

Hello Brianna,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your honest assessment of your experience. We are glad to hear that your overall stay was satisfactory. However, we would greatly appreciate it if you could provide us with more specific details or suggestions on how we can improve and make your future stays even better. Your feedback is invaluable to us as we continuously strive to enhance our services and meet the expectations of our guests. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience that exceeds your expectations. If there is anything else we can assist you with, please do not hesitate to reach out to our guest services team.

Thank you for choosing to stay with us again and for taking the time to provide us with your feedback. We appreciate your loyalty and your valuable suggestions.We apologize for the inconvenience you experienced with the ironing boards during both of your stays. Your feedback has been shared with our maintenance team, and we will address this issue promptly to ensure that our ironing boards are in proper working condition for our guests. We understand the frustration of not being able to iron clothes effectively, and we apologize for any inconvenience caused.We appreciate your understanding and patience in this matter. Your feedback helps us identify areas for improvement, and we are committed to providing a comfortable and enjoyable stay for all our guests. We will take your suggestion into consideration and work towards providing better ironing boards to ensure that our guests can have wrinkle-free clothes during their stay.Thank you once again for your feedback, and we look forward to welcoming you back for another enjoyable stay in the future.If there is anything else we can assist you with, please do not hesitate to reach out to our guest services team.

Hello Kelly,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your honest assessment of your experience. We are glad to hear that your overall stay was satisfactory. However, we would greatly appreciate it if you could provide us with more specific details or suggestions on how we can improve and make your future stays even better. Your feedback is invaluable to us as we continuously strive to enhance our services and meet the expectations of our guests. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience that exceeds your expectations. If there is anything else we can assist you with, please do not hesitate to reach out to our guest services team.

Hello Jennifer! Thank you for taking the time to complete our hotel survey. It is our goal to be your home away from home when traveling and it looks like we were able to do just that! Thank you so much for staying with us and we hope to see you the next time travel brings you to the Perrysburg area.Have a wonderful day!

Hello Surinder, Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your honest assessment of your experience. We are glad to hear that your overall stay was satisfactory. However, we would greatly appreciate it if you could provide us with more specific details or suggestions on how we can improve and make your future stays even better. Your feedback is invaluable to us as we continuously strive to enhance our services and meet the expectations of our guests. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience that exceeds your expectations. If there is anything else we can assist you with, please do not hesitate to reach out to our guest services team.