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Reviews of Royal Harbour Resort

3.5 out of 5
Royal Harbour Resort
1 Harbour Street, Thornbury, The Blue Mountains, ON

Reviews

8.6

Excellent

Rating 10 - Excellent. 274 out of 540 reviews" "
Rating 8 - Good. 176 out of 540 reviews" "
Rating 6 - Okay. 52 out of 540 reviews" "
Rating 4 - Poor. 19 out of 540 reviews" "
Rating 2 - Terrible. 19 out of 540 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

saad brikho nada

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Old but well maintain good location right on the water close to a lot of restaurant, In a small Beautiful town
Stayed 1 night in May 2024

10/10 Excellent

Naya

Liked: Cleanliness, property conditions & facilities
Aqesome place, Christina is very kind, and so are the other ladies at the frint desk. Would definitely come back. Thank you
Stayed 1 night in May 2024
Response from Guest Services on 19 May 2024
Good Morning,Thank you for your kind words. We are pleased you enjoyed your stay. Here at the Royal Harbour Resort we strive to make every guest experience a positive one. We look forward to your next visit.Guest Services

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view is amazing! Great amenities, although the property is a bit tired (broken toaster, peeling paint - nothing that will keep us from coming back ❤️)
Stayed 2 nights in May 2024
Response from Guest Services on 18 May 2024
Thank you for your review !!!! We look forward to your next stay with us .

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and knowledgeable and the rooms were spacious and clean
Stayed 3 nights in May 2024
Response from Guest Services on 16 May 2024
Thank you for your review!! We are happy you enjoyed your stay with us . We hope you will join us again.

8/10 Good

Nancy

Travelled with family
Beautiful location, furnishings are tired, carpets need changing or cleaning we enjoy the location which is why we keep coming back!
Stayed 2 nights in May 2024
Response from Guest Services Debbie on 16 May 2024
I'm glad you enjoyed your stay with us. Thank you for your feedback and we hope to see you again soon

6/10 Okay

Bhaskar

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Guest Services on 17 May 2024
Thank you for your review!!!

10/10 Excellent

Kathleen I

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect quiet getaway… I wish they would build studio apartments like this one for seniors on low income…such perfect accommodations. Lovely area.
Stayed 1 night in May 2024
Response from Guest Services Debbie on 16 May 2024
Thank you for rating us. The studios would be perfect for seniors. Just the right amount of space. We hope to see you again.

10/10 Excellent

Michael, Belle River

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property location overlooking Georgian Bay. Convenient location to walking areas
Stayed 3 nights in May 2024
Response from Guest Services Debbie on 14 May 2024
We are very fortunate to have this location. The lake views are beautiful. We are so glad that you enjoyed your stay with us.

8/10 Good

THUY

Travelled with family
Good location
Stayed 1 night in May 2024
Response from Guest Services on 14 May 2024
Thank you for your review!! We are glade you enjoyed our location.We hope you think of us on your next get away :)

10/10 Excellent

Abhimanyu

Liked: Cleanliness, property conditions & facilities
osm view
Stayed 1 night in May 2024
Response from Guest Services on 10 May 2024
Thank you for your review.We are so pleased that you enjoyed the view .We do have the most amazing view's from our rooms.Hope to see you again soon.

8/10 Good

Daniel

Liked: Cleanliness
I will recommend it to all my friends I love the kitchen
Stayed 1 night in May 2024
Response from Guest Services on 7 May 2024
Thank you for your review .We are pleased to hear that you enjoyed your stay with use . We look forward to your next stay with use.

10/10 Excellent

Benny

Liked: Cleanliness, property conditions & facilities
Great service
Stayed 3 nights in Apr 2024
Response from Guest Services Debbie on 4 May 2024
Thank you for rating us. We are glad that you enjoyed your stay.

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities
Perfect for a two-day getaway. Fabulous view!
Stayed 2 nights in May 2024
Response from Guest Services on 3 May 2024
We are glad you enjoyed your stay!

10/10 Excellent

Mala

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I love staying with my 3 months old baby. The room was comfortable and clean. The kitchen space was too good. And last but not least the view from our room was beautiful.
Stayed 1 night in Apr 2024
Response from Guest Services on 6 May 2024
Thank you for staying with us here at the Royal Harbour we are glad you enjoyed your time with us . We appreciate your feedback and hope to see you again !

6/10 Okay

Cyril

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was spacious, clean and everything was nice as what i saw in the pictures. The only problem was poor WiFi signal inside the room. Since the phone network was slow, it was really hard to deal with slow WiFi. The TV was old, not the smart one, no casting options.
Stayed 2 nights in Apr 2024
Response from Guest Services Debbie on 25 Apr 2024
Thank you for your feedback. We are currently working on a solution for the WiFi. We are glad that you enjoyed your stay. Hope to see you again

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, amenities
Stayed 3 nights in Apr 2024
Response from Guest Services on 24 Apr 2024
Thank you for your review ! We hope to see you again .

10/10 Excellent

Komal

Liked: Cleanliness
Very nice place to visit everything was good .
Stayed 1 night in Apr 2024
Response from Guest Services on 15 Apr 2024
Thank you!!We are pleased you enjoyed your stay with us.

10/10 Excellent

Carlos, London

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
i liked everything
Stayed 2 nights in Apr 2024
Response from Guest Services on 15 Apr 2024
Thank you !We hope you will visit us again .

8/10 Good

Divya

Stayed 1 night in Apr 2024
Response from Guest Services on 2 May 2024
Thank you for your review! We are please you enjoyed your time with us.We hope you think of us for future accommodations.

10/10 Excellent

Anushka

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
amazing people and property
Stayed 1 night in Apr 2024
Response from Guest Services Debbie on 10 Apr 2024
Thank you for rating us. We are so pleased that your had an amazing time. Hope to see you again

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view of the harbour from our studio accommodation, despite dull weather the latter which of course is beyond their control. Enjoyed watching the waves splashing over the rocks. Good games room and superb pool and hot tub.
Stayed 5 nights in Apr 2024
Response from Guest Services on 6 Apr 2024
We are so glade you enjoyed your time with us . Hopefully the next time you stay with us, the weather is nicer.

10/10 Excellent

Advitya

Liked: Cleanliness, property conditions & facilities
Beautiful place
Stayed 2 nights in Apr 2024
Response from Guest Services on 4 Apr 2024
Thank you !! We are glade you enjoyed our beautiful property.We look forward to your next visit .

6/10 Okay

Ashaben

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Services Debbie on 2 Apr 2024
Thank you for rating us

10/10 Excellent

Farshid

Lovely, respectful and supportive staff. Game room is fabulous, You can find lots of fun there. I like the pool mostly the deep side.
Stayed 2 nights in Mar 2024
Response from Guest Services Debbie on 2 Apr 2024
Thank you for taking the time to rate us.We are pleased that you enjoyed your stay. We are always looking to provide different amenities.

6/10 Okay

Anita

Disliked: Amenities
Hotel is in a good location. Staff is friendly. The studio was comfortable and the room setup was good. On the negative side- the Wifi is almost non existent, water pressure for shower was low.
Stayed 1 night in Mar 2024
Response from Guest Services Debbie on 2 Apr 2024
Thank you for letting us know your concerns. We will resolve the issues as soon as possible. The view from our rooms is amazing. We are so glad that you chose to stay with us and we hope to see you again

10/10 Excellent

Carlos, London

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Guest Services Debbie on 30 Mar 2024
Thank you Carlos We are so pleased that you enjoyed your stay with us.

10/10 Excellent

Mary-Margaret

Travelled with partner
Liked: Cleanliness, amenities
We loved our suite, especially the patio door and electric fireplace! The rooms are a little outdated, and the carpet had a few bleach stains, but otherwise very clean.
Stayed 1 night in Mar 2024
Response from Guest Services Debbie on 26 Mar 2024
Thank you for your feedback. I'm glad you enjoyed the suite. The patio doors give guests easy access to the beach in the summertime. Hope you come and stay with us again.

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lake front, excellent and knowledgeable staff.
Stayed 2 nights in Mar 2024
Response from Guest Services Debbie on 26 Mar 2024
Thank you for taking the time to rate us. The view is beautiful of the lake and we our fortunate enough that all our units face the lake. Hope to see you again

10/10 Excellent

Stanislava

Travelled with family and small children
Liked: Cleanliness
The view and the friendliness of staff willing to help and advise, also the place is spacious, they don’t build them like this anymore.
Stayed 1 night in Mar 2024
Response from Guest Services Debbie on 26 Mar 2024
We are so pleased that you had a pleasant experience staying with us. We try to exceed high standards. Its nice that all of our units have fully stocked kitchens. We hope to see you soon

8/10 Good

Stefano

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Studio apartment was nice having kitchen was great beds are comfortable pool and hot tub was nice. salt water was amazing swimming. Had a patio door easy for smokers as well. Great view of lake. Only issue was water in shower was not good.
Stayed 1 night in Mar 2024
Response from Guest Services Debbie on 22 Mar 2024
Thank-you for your feedback. All of rooms have an amazing view of the lake. Thank-you for bringing the shower to our attention, we have that corrected right away. We hope to see you soon

8/10 Good

Reg

Stayed 1 night in Mar 2024
Response from Guest Services Debbie on 9 Apr 2024
Thank you for rating us. We are glad you enjoyed your stay.

10/10 Excellent

Hourik

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on 19 Mar 2024
Thank you for rating us. We are glad you enjoyed your stay Kind regards, Debbie

2/10 Terrible

Anmol

Stayed 1 night in Mar 2024

6/10 Okay

Sherry

Travelled with family
Liked: Cleanliness, amenities
The view is nice from corner units on the main floor.
Stayed 2 nights in Feb 2024
Response from Guest Services on 7 Mar 2024
We are glad that you enjoyed the view of Georgian Bay. The sunset is beautiful from the pier.

10/10 Excellent

Sakshi

Liked: Cleanliness, property conditions & facilities
Beautiful resort
Stayed 1 night in Feb 2024
Response from Guest Services Debbie on 28 Feb 2024
Thank you for your review. We are glad you enjoyed your stay. We look forward to seeing you again.

8/10 Good

Terence, Brampton

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services Debbie on 7 Mar 2024
Glad you had a great time with us at the Royal Harbour

10/10 Excellent

Bonnie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services Debbie on 7 Mar 2024
We can't wait to see you again

8/10 Good

Glen

Travelled with family
Liked: Cleanliness, amenities
I have stayed a this resort a couple of times now and will continue to when we stay in the area. I think it is very good value for the money. I always book the two bedroom suite. It gives us options to cook or go out for dinner as the restaurants are excellent and close by. I mentioned the price is reasonable, you have to keep in mind it is dated and clearly some parts need restoration. If you are looking for a 5 star hotel, go somewhere else. That doesn't take away from this being a great place to stay. Thornbury is a beautiful village to explore, as well as the walking/biking trails.
Stayed 1 night in Feb 2024
Response from Guest Services on 23 Feb 2024
Thank you we really appreciate your feed back. We look forward to your next stay with us . Best wishes

2/10 Terrible

Nicole

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Dipen

Liked: Cleanliness, property conditions & facilities
Need wifi extension in some places
Stayed 2 nights in Feb 2024
Response from Guest Services Debbie on 7 Mar 2024
Thank you for your suggestion. We will look into getting wifi extensions

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024
Response from Guest Services Debbie on 7 Mar 2024
We are so glad that you enjoyed your stay with us at the Royal Harbour

10/10 Excellent

ERIC

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, secure neighborhood and plenty of parking spaces. Staffs are eager to help. Manager is kind enough to accommodate late checkout for us. Very much appreciated. Will visit again soon
Stayed 1 night in Feb 2024
Response from royal harbour resort on 23 Feb 2024
Thank you for your feedback. We are glad you enjoyed your stay and we look forward to seeing you again.

8/10 Good

Ashley

Stayed 1 night in Feb 2024
Response from Guest Services Debbie on 22 Mar 2024
Thank-you Ashley for rating us. I'm glad you had a pleasant stay. Hope to see you again

8/10 Good

daphne, Richmond Hill

Stayed 1 night in Feb 2024
Response from Guest Services Debbie on 22 Mar 2024
Thank-you for taking the time to rate your stay with us. We look forward to seeing you again

8/10 Good

Radu

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Guest Services Debbie on 7 Mar 2024
Thank you for rating us. We look forward to seeing again at the Royal Harbour

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view from the room was very peaceful Inside our suite we enjoyed the quiet relaxation of watching our fireplace and the comfortable bed
Stayed 1 night in Feb 2024
Response from Guest Services on 12 Feb 2024
We are so happy you had a good stay. We hope to see you again soon.Best wishes,

4/10 Poor

Veerpal

Stayed 1 night in Feb 2024

10/10 Excellent

Brendan

Stayed 1 night in Feb 2024
Response from Guest Services on 12 Feb 2024
Thank you so much for your feedback . We look forward to seeing you again !Best wishes,

8/10 Good

Adele

Travelled with family
Liked: Cleanliness, room comfort
The hotel is quite dated. There are many benefits like the pool and hottub. We enjoyed the pool table as well. There needs to be some mantainance done in the room. We had light swiches bedside but no lights worked connected to the switches. I almost fell down the stairs to the bed because i couldn't see. There were 5 remotes and only one of them seemed to work; we had to turn on the tv manually. The kitchen is very sell equipped for a longer stay. The lawn chairs stored in the room would be wonderful in the warmer weather but the patio is just a lawn. The view from the room is beautiful- it is immediately adjacent to the water and there are good restaurants within walking distance.
Stayed 1 night in Feb 2024
Response from Guest Services on 3 Feb 2024
Thank you for your feedback. Hope to see you soon.

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful surroundings, spacious, well laid out.
Stayed 1 night in Jan 2024
Response from Guest Services on 12 Feb 2024
Thank you for sharing your experience . We hope to see you again.Best wishes,