Land view from property

Reviews of Super Star Hostel

3 out of 5
Super Star Hostel
No. 6, Lane 50, Hanzhong Street, Wanhua District, Taipei

Reviews

6.8
Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 3 out of 8 reviews" "

6.0/10

Cleanliness

5.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

PS, Malaysia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof top room view with garden is so special for me.
Stayed 3 nights in Dec 2019
Response from Jason Ni on 19 Dec 2019
Dear PS quest, Tour trip in Taiwan is so joyful and fun. We care about your feeling in this trip, and we strongly wish happiness is the only thing left in your mind when you end your tour trip in Taiwan。To share our memory and joyful experience between you and me, let's keep in closely touch in the future. To hold our relationship and connection, we will open a VIP account in line or wechat application for you. You can use this account to get a very good price offering when you book our apartments as your accommodation during your stay in Taipei. Also you can use flight ticket to book our apartment by this VIP account, which definitely will save you lots of money and simpligy your booking procedure. May you always happy and healthy.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really convenient location, very clean,staff is very nice and responsive
Stayed 3 nights in Jul 2019

2/10 Terrible

WOOSUB

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
간판도 없어서 찾기힘들고 무섭습니다.
Stayed 4 nights in Dec 2019
Response from Su on 28 Jan 2020
Super Start Hostel 건물은 UNIQLO 건물 뒷편에 있으며, 두 건물의 거리는 단 14m입니다. Super Star Hostel 빌딩에서 UNIQLO 빌딩 정문까지 도보로 1 분 밖에 걸리지 않습니다.

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
まず、看板がなく、探すのに時間がかかり、日本語スタッフが、いない、iPadで変換しながら会話、しつこい、時間かかる、清掃はまるで駄目、シーツ類は変えてない。オーナー、スタッフは悪くないが、宿泊施設としての体制が、まるで整っていない。もしかして無認可営業では?御社もしっかり調査するべきでは?とにかく怖かった。
Stayed 3 nights in Jan 2020
Response from Su on 29 Jan 2020
親愛なるクエスト スーパースターホステル-MRTステーションフロントストアは、法的ライセンスを持つブティックホテルです。一貫したホテル管理システムの消毒および清掃手順、部屋の清潔さ、24時間のコンシェルジュサービスを提供しています。モニターでのチェックインとチェックアウト。セキュリティ、立派な歓迎、荷物預かり、小包の収集...階下は歩行者エリアのコンビニエンスストア7-11または家族/コンビニエンスストアレストラン、スナック、朝食から夕食まで、ショッピング、地下鉄、旅行をツアーする簡単で楽しいです!宿泊施設は、プロのスーパースターホステルサービスチームに提供されます。

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
位置非常非常棒!服務很專業、有問必答! 房價真的是物超所值! 房間乾淨舒服! 下次來台北還會在訂房!
Stayed 1 night in Sep 2019
Response from Angela Su on 6 Oct 2019
海內存知己,天涯若比鄰, 相逢幸有緣 能為貴賓們服務是我們的榮幸。 We are always here to service you

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
場所が絶対わからない!民泊施設です。
場所が全くわからない。表示も何もありません。2時間近くさまよいました。空港からタクシーで向かいましたがタクシーの運転手さんも全く分かりませんでした。アパートの一室です。通りかかる人に聞いても分からず、コンビニの店員さん聞いても分からず、最終的に違うホテルに飛び込んで、聞くと電話した上に歩いて近くに案内してもらいオーナーに出てきてもらいました。表札も出ていなく、2連泊しましたが、掃除タオルの補充は一切なく驚きました。担当者は親切でした。
Stayed 1 night in Aug 2019
Response from Yu on 15 Sept 2019
親愛的貴賓我們的迎賓是快有順利因我們旅宿是在徒步商街和夜市裡的5、6、7樓也是唯一可以提供旅客住宿的合法酒店下樓就是西門町徒步商街(車子進不來故晚上睡覺安靜)和台北MRT 地鐵西門捷運站6號出口2分鐘所在區域所以我們都會事先跟旅客說明我們電梯大樓和漢中街UNICLO 大樓是前後棟並配合我們的保安和監視係統,電梯是有門禁需有卡才可以進電梯所以我們都是會親自下樓迎賓回客也是一樣,我們可以說多國語言並留很多可以溝通的管道請旅客隨時保持連絡是很重要的不要忽略它謝謝貴賓您的告知讓我有這機會告知已預訂的旅客ㄧ但連絡上房務部都會第一時間回覆掌握貴賓您的入住計劃並24小時全力配合,貴賓因您已入住過下次就會覺得其實很簡單像我們的回客ㄧ樣來去自如(鬧中取靜)省時省錢 !

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Angela on 30 Apr 2019
Anonymous 貴賓安好 台北大萊精品旅店很謝謝您的肯定,這是我們經營的原動力,歡迎下次再與家人來謝謝!

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Jason on 3 Apr 2019
Dear quest, Tour trip in Taiwan is so joyful and fun. We care about your feeling in this trip, and we strongly wish happiness is the only thing left in your mind when you end your tour trip in Taiwan。To share our memory and joyful experience between you and me, let's keep in closely touch in the future. To hold our relationship and connection, May you always happy and healthy.