BBQ/picnic Area
Check availability

Reviews of Nightcap at Pritchards Hotel

3.5 out of 5
Nightcap at Pritchards Hotel
360 Elizabeth Drive, Mt Pritchard, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 25 reviews" "
Rating 8 - Good. 11 out of 25 reviews" "
Rating 6 - Okay. 3 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maree, Paralowie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't hear any noise from hotel all weekend. Beautiful rooms.
Stayed 3 nights in Mar 2024
Response from Pritchards Hotel on 19 Mar 2024
Hi Maree, thank you for your 5 star rating of your recent stay with us. We look forward to seeing you again next time.

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very surprised at value for money this place provides, it was clean, spacious, friendly staff and the shower pressure was outstanding with HOT water.. easy parking with lots of space.
Stayed 2 nights in Feb 2024
Response from Pritchards Hotel on 19 Mar 2024
Hi Mark, thank you for reviewing your recent stay with us. We look forward to seeing you again next time.

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
call before booking family lodging
Singles and couples great, call before booking family lodging. Call the hotel! They were amazing but the room type we wanted and paid for wasnt a available on-site as its in renovation. It was sorted by giving us a second room but it split us up and that wasnt the plan. The service was impeccable and the front desk was super understanding but a refund and rebooking was out of the question as it was a same day rental and processing would have taken time. However they really were great about everything. Road noise was minimal but present, showers were nice. Would have loved a microwave in room but the restaurant downstairs was reasonably priced. Also dont let the outside fool you its interior is nicer than the exterior. And pull the door/push the door when leaving it will sometimes not latch the 1st try.
Stayed 2 nights in Dec 2023

8/10 Good

Amir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like it because was clean I did not like it because the room have not airflow and you can not open any windows!
Stayed 2 nights in Nov 2023
Response from Pritchards Hotel on 6 Dec 2023
Hi Amir, Thank you for your feedback and review. We are glad you had a great time. We will definately pass this suggestion on to the accommodations team at their next monthly review.

10/10 Excellent

Mona

Stayed 2 nights in Sep 2023
Response from Pritchards Hotel on 2 Oct 2023
Hi Mona, Thank you for your review. We hope you had a great stay with us. Loooking forward in seeing you again.

8/10 Good

Bear

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, clean and tidy. There were fast food outlets next door if you don’t want to eat in the onsite bistro. My only complaint was the $200 deposit that was required when I checked. This wasn’t mentioned anywhere before checking. Even tho I did an online checkin. This deposit still has not been refunded two days later.
Stayed 1 night in Sep 2023
Response from Pritchards Hotel on 11 Sept 2023
Hi Bear, Our apologies you did not have a satisfactory stay with us. Unfortuantely this is the hotel terms and conditions. I have asked expedia to update these details and pass onto guets for reservations that are booked online. Thank you for understanding.

6/10 Okay

Wendy

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Prtichards Hotel on 15 Aug 2023
Hi Wendy, Thank you for your rating. We are sad you did not have a great time. We hope you have a great day.

10/10 Excellent

Gerrie

Stayed 1 night in May 2023
Response from Pritchards Hotel on 1 Jul 2023
Hi Gerrie, Thank you for your rating. We hope you had a great stay.

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern, parking nearby. Good dining and other facilities nearby. Own bathroom area, which was new, and the decor and art was all lovely, bed was comfortable. The noise does travel quite a bit when entering and exiting rooms, so you do hear people coming and going a bit. Our air conditioner was pretty loud, but it nullified the majority of street noise, so it wasn’t a major concern for us. Would have liked to keep pendant
Stayed 1 night in May 2023
Response from Pritchards Hotel on 21 May 2023
Hi Natalie, Thank you for your review and feedback. We are glad to hear you enjoyed your stay with us. We will definately have maintenace look over the front entrance door. Again thank you and have a great day.

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfort, excellent bed and clean. Accessible to shops, 7days supermarket, 7/11. Great middle eastern food. Transport is close. Good if you are ok with just over 20 steps in 3 stairs to access the rooms. The cleaning service workers were so nice too.
Stayed 3 nights in Apr 2023
Response from Pritchards Hotel on 20 Apr 2023
Hi Grace, Thank you for your feedback and review. We hope you enjoyed your stay with us and look forward in your return.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for the wedding reception we attended at Lantana Venues. The room was clean, check-in was smooth and staff were friendly and helpful.
Stayed 1 night in Apr 2023
Response from Pritchards Hotel on 18 Apr 2023
Hi Janet, Thank you for your review and feedback. We look forward in seeingyou again.

10/10 Excellent

Donna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, the colours were really relaxing and the bathroom clean and shower was amazing.
Stayed 1 night in Mar 2023
Response from Pritchards Hotel on 3 Apr 2023
Hi Donna, Thank you for your review. We hope you enjoyed your stay with us and look forward in your return.

8/10 Good

Russel

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2023
Response from Pritchards Hotel on 27 Mar 2023
Hi Russel, Thank you for your rating. We hope you enjoyed your stay and look forward in seeing you again!

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people
Stayed 1 night in Feb 2023
Response from Pritchards Hotel on 27 Feb 2023
Hi Peter, Thank you fro your review. We hope you have a nice day!

8/10 Good

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to have a few drinks before going to bed. It's a shame they don't have the outdoors area open at night and the BWS closes too early.
Stayed 1 night in Feb 2023
Response from Pritchards Hotel on 21 Feb 2023
Hi Julio, Thank you for your feedback and review. Glad to ear you had a great time. We look forward in welcoming you again.

8/10 Good

Luella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really good sleep No noise and the property was exceptionally clean
Stayed 1 night in Feb 2023
Response from Pritchards Hotel on 17 Feb 2023
Hi Luella, Thank you for your feedbakc and review.We hope you have a nice day!

6/10 Okay

Jarrad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms were clean and the staff friendly. However the rooms have no access to fresh air. The windows are sealed. The bed I had was lumpy and uncomfortable. The noise around the complex is an issue. At 4am the commercial bins are emptied which is not a quiet process. It is a pub so occasional drunks and children screaming is to be expected.
Stayed 5 nights in Nov 2022
Response from Pritchards Hotel on 29 Nov 2022
Hi Jarrad, Thank you for your feedback and review. We will look into all these areas and address it with the right management team. Again thank you for your time.

6/10 Okay

Marita

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was suitable and very clean,but access, especially for aged/disabled,was not good. Also,the free drink on arrival is wrongly advertised,as it only applies if you book directly with the property.
Stayed 1 night in Nov 2022
Response from Pritchards Hotel on 27 Nov 2022
Hi Marita, thank you for your feedback of your recent stay with us. We do apologise for any misunderstanding regarding any complimentary drink on arrival and hope to see you again next time.

8/10 Good

Lidiya

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean Looks like the picture
Stayed 2 nights in Nov 2022
Response from Pritchards Hotel on 24 Nov 2022
Hi Lidiya, Thank you for your feedback and review. We look forward in your return.

8/10 Good

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly helpful and friendly. The accommodation was quiet which was good for a person who doesn’t sleep well.
Stayed 1 night in Nov 2022
Response from Pritchards Hotel on 16 Nov 2022
Hi Kerry, Thank you for your feedback and review. Here at Pritchards we value customer satisfaction and we cannot wait to welcome you again.

10/10 Excellent

Lena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly when we checked in complimentary drinks when checking in. Overall very clean and would recommend it.
Response from Pritchards Hotel on 7 Nov 2022
Hi Lena, Thank you for your feedback and review. We strive to make the best experience for all our customers. We hope you enjoyed your visit and look forward in welcoming you back!

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Freed dink on arrival was a lovely touch
Stayed 1 night in Oct 2022
Response from Pritchards Hotel on 24 Oct 2022
Hi Tracey, thank you for your review and feedback. We hope to see you again soon.

8/10 Good

Damir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good for a short stay. The pub is very traditional and the bistro was a pleasant surprise. The food was very good. Drinks were cheaper than average. Quiet at night.
Stayed 1 night in Sep 2022
Response from Pritchards Hotel on 25 Sept 2022
Hi Damir, thank you for your review and feedback of your recent stay with us. We are glad to hear you had a good short stay and enjoyed the facilities we had to offer. We look forward to welcoming you back again next time.

8/10 Good

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the service And Thankyou
Stayed 2 nights in Sep 2022
Response from Pritchards Hotel on 6 Sept 2022
Hi Jodie, Thank you for your feedback and review. We hope to see you again soon. Have a nice day.