Snow and ski sports

Reviews of The Burfield

2 out of 5
The Burfield
1140 Sun Peaks Rd, Sun Peaks, BC

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 47 reviews" "
Rating 8 - Good. 14 out of 47 reviews" "
Rating 6 - Okay. 2 out of 47 reviews" "
Rating 4 - Poor. 3 out of 47 reviews" "
Rating 2 - Terrible. 1 out of 47 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Serge

Stayed 14 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Clean.well equipped kitenette.
Stayed 2 nights in May 2021
Response from The Burfield Crew on 9 Jun 2021
Dear Guest, Thank you for your feedback, it is much appreciated. Hope to welcome you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from The Burfield Crew on 29 Apr 2021
Dear Guest, Thank you for leaving us a review. We are glad that you enjoyed your stay!

8/10 Good

borbe_n, BC

Travelled with family
Liked: Cleanliness, property conditions & facilities
Ideal for winter escapades with a group of friends.Not more as a family destination..Very limited activity you can do on summer time..
Stayed 2 nights in Sep 2020
Response from The Burfield Crew on 17 Sept 2020
Dear Borbe Family, Thank you for the review of our hotel. COVID-19 has certainly changed the way Sun Peaks Village is able to operate this summer. However Sun Peak Resort is still able to offer, biking, hiking, lake activities, horseback riding, village courtyard games for the kids, fly fishing, golf, tennis. We sincerely hope to welcome you're family back soon. Regards,

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020
Response from The Burfield Crew on 17 Sept 2020
Dear Guest, Thank you for taking the time to review our property. Regards,

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020
Response from The Burfield Crew on 13 Sept 2020
Dear Guest, Thank you kindly for the feedback and the rating. Have a great day! Regards,

8/10 Good

JenniferM, Abbotsford BC

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We had a great stay at the Burfield. The front desk was warm and welcoming. The room had everything we needed. It was very clean and inviting. The bistro in the hostel was fresh and delicious. The only challenge we had is that they are in the mists of construction so parking was limited.
Stayed 2 nights in Sep 2020
Response from The Burfield Crew on 10 Sept 2020
Dear Jennifer, Thank you for the feedback it is much appreciated.

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2020
Response from The Burfield Crew on 10 Sept 2020
Dear Jason, We appreciate the time it took to review us and wish you a great remaining summer.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, room comfort
Our family had a lovely stay at the Burfield. The staff were extremely helpful and friendly. They worked very hard to have our room very clean and sanitized. A bonus was having our room upgraded!
Stayed 2 nights in Aug 2020
Response from The Burfield Crew on 6 Sept 2020
Dear Mrs. Susan, We are so happy that yo and you're family enjoyed your time with us. We appreciate the time to review our property. Enjoy the remaining BC Summer.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Excellent
It was fantastic. Would stay again.
Stayed 2 nights in Aug 2020
Response from The Burfield Crew on 4 Sept 2020
Dear Guest, Than you for the excellent review. We would love to welcome you again as well!

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, room comfort
New and modern hotel
Overall a nice new and modern hotel that was very clean and comfortable. The staff person onsite was very friendly and accommodating. We stayed in the two bedroom suite and it was great. Communication regarding check-in and late check-in fee could be improved. Great cafe attached to the hotel, but wasn't open when it should have been which was disappointing. The hotel is a walk or short drive to the main village area, but there is plenty of parking if you make the short drive.
Stayed 2 nights in Aug 2020
Response from The Burfield Crew on 2 Sept 2020
Dear Tanya, Thank you for taking the time to review the property. I apologize that the Burfield Bistro changed their operating hours last minute. We apologize if the late check-in information was not fully understood. We sincerely hope we are able to welcome you and the family back in the near future. Regards,

10/10 Excellent

Maricres

Liked: Cleanliness, property conditions & facilities
Very good! Mandy was very helpful and friendly! We love the space and how the place looks modern and new.
Stayed 2 nights in Aug 2020
Response from The Burfield Crew on 30 Aug 2020
Dear Mrs. Maricres, Thank you very much for the lovely comments. It was a pleasure to have you all stay with us. Hope you get to visit again this winter!

10/10 Excellent

Mirandas

Liked: Cleanliness, room comfort
Just perfect
Place was perfect, no complaints. Has everything you need.
Stayed 4 nights in Jul 2020
Response from The Burfield Crew on 28 Jul 2020
Dear Mirandas, Thank you so much for taking the time to leave some comments about you're stay with us. We sincerely wish you a wonderful rest of you're summer.

10/10 Excellent

Kerry

Business traveller
Liked: Cleanliness, room comfort
It was great. Quiet and clean. Easy access and only a minutes drive from the village. I was on my own and felt totally safe and secure. Property manager Mandy went above and beyond to ensure I had everything I needed. Definitely a place I would go back to!
Stayed 3 nights in Jul 2020
Response from Mandy on 20 Jul 2020
Dear Kerry, Thank you very much for you're feedback. Truly appreciate you taking the time to review us. I hope you do come back and visit soon.

8/10 Good

Robert, Victoria

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Great place to stay. Very new building and super staff. Will definitely come back. Setup of the room works well for a family or group of friends staying together.
Stayed 3 nights in Jul 2020
Response from Mandy on 20 Jul 2020
Dear Robert, Thank you kindly for the feedback we truly appreciate you taking the time to review us and are glad you had an enjoyable stay.

8/10 Good

Mou Kit

Travelled with family
Liked: Cleanliness, room comfort
Very good. We like it a lot.
Stayed 2 nights in Jun 2020
Response from The Burfield Crew on 2 Jul 2020
Dear Mrs. Mou Kit, We thank you for you're feedback it is much appreciated. Hope to see you again soon. Regards, The Burfield Crew

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Staff & service
The property’s response to the closure of the entire mountain was very frustrating. We were offered only a credit even though the entire purpose for the trip had been ruined our card hadn’t yet been charged.
Stayed 3 nights in Mar 2020
Response from The Burfield Crew on 23 Mar 2020
Dear Guest, We thank you for booking with us; like most of the western world the Canadian government has placed strict necessary guidelines in-regards to social distancing to attempt and control the COVID-19 outbreaks we have all over the country. This has inevitably ruined many planned trips, evoked hotel and mountain closures and cancelled many planned events for everyone wishing to come and visit Sun Peaks and go skiing this spring season. It with with great sadness that we as well have closed our doors to keep our guests and staff safe. In light of recent and difficult world events our Boutique Hotel has decided to be flexible to our non-refundable booking policy. We are offering our guests to either make a one time change to there reservation or if they wish to simply cancel a credit against a future reservation. In both cases any rate difference will apply, any residual value resulting from a lower rate will be lost, and all reservations must be completed by April 30, 2021 (black out dates apply). Regards

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2020
Response from The Burfield Crew on 18 Mar 2020
Dear Guest, I apologize that you did not enjoy you're stay with us at The Burfield. If you could kindly provide us some feedback that would be much appreciated; if you would be so kind as to email or phone us. Regards,

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020
Response from The Burfield Crew on 18 Mar 2020
Dear Guest, Thank you kindly for the feedback, we appreciate you taking you're time to review us.

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020
Response from The Burfield Crew on 14 Mar 2020
Dear Guest, We sincerely thank you for you're kind feedback and wish you a Wonderfull spring season!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Location, new property Rooms are small but for a short stay they were great
Stayed 1 night in Mar 2020
Response from The Burfield Crew on 6 Mar 2020
Dear Guest, We thank you sincerely for you're comments and wish you a Wonderfull spring ahead.

10/10 Excellent

Vesna, Seattle

Travelled with family
Liked: Cleanliness, amenities
Our stay in The Burfield was great. The apartment was brand new, very clean and with everything a family of four would need. Burfield chair is only a couple steps away, so we had the real ski in/ski out experience. We will definitely stay again. Thanks a lot!
Stayed 3 nights in Feb 2020
Response from The Burfield Crew on 25 Feb 2020
Dear Mrs. Milicevic, Thank you kindly for the review, we truly appreciate you're stay and the comments you have left. We hope to see you again soon.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Small but nice and clean. Very nice staff. One big challenge is parking for “taller” rigs.... it’s a problem. For the price it’s worth it.
Stayed 3 nights in Feb 2020
Response from The Burfield on 22 Feb 2020
Dear Guest, Thank you for you're feedback it is much appreciated. We apologize about the parking inconveniences.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from The Burfield Crew on 12 Feb 2020
Dear Guest, We thank you for you're kind review of you're recent stay with us. Please do come and visit again when you are in the area.

6/10 Okay

Diana, Lake Country B.C.

Travelled with group
We liked the accomodation and the balcony and the nice view of the mountain in front of us. We did not appreciate the partying that went on downstsirs while we were trying to go to sleep on Saturday night.Very Noisy..
Stayed 2 nights in Feb 2020
Response from Mandy on 11 Feb 2020
Dear Mrs. Diana, Please accept our sincerest apologies for the birthday party that was taking place at the Burfield Bistro downstairs; you're husband mentioned this to us at the front desk and we have since discussed this with the responsible individuals. We truly appreciate you're feedback of the hotel and are glad that other than this unfortunate incident you truly did enjoy you're stay with us. Regards, The Burfield Crew

8/10 Good

Verified traveller

Travelled with partner
A very modern hotel. The rooms felt a little small but overall clean and comfortable
Stayed 2 nights in Feb 2020
Response from The Burfield Crew on 10 Feb 2020
Thank you kindly for you're review, guest feedback is always much appreciated.

10/10 Excellent

Chrisitne, Edmonton, AB

Travelled with family
Liked: Cleanliness, amenities
I loved the set up with the small equipped kitchen. And cozy bedroom. I just wish the shower was a tad bigger, but it can work.
Stayed 2 nights in Nov 2019
Response from Mandy and The Burfield Crew on 12 Nov 2019
Dear Christine, Thank you for the kind remarks about our rooms. I hope you come visit again this winter, we would love to welcome you back soon!

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Mandy on 3 Nov 2019
Dear Sue, Thank you kindly for the Wonderfull feedback. It was a pleasure having you and you're daughter with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice,clean and new property. Very special security system you do not keys but have to remember code. In small kitchen you have all what you need. Close to ski lift.
Stayed 1 night in Oct 2019
Response from Mandy on 20 Oct 2019
Dear Guest, Thank you so much for the review. We appreciate you staying with us all the way from Mexico, if you are ever in the area please do come visit us again.

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay.
Excellent place to stay, clean, comfortable & well secured place, front desk girl extremely helpful from A to Z, will definitely stay again. Thank you.
Stayed 1 night in Aug 2019
Response from Mandy on 8 Sept 2019
Dear Mr. Muhammad, Thank you so much for you're kind words. It was a pleasure to have you and you're family stay with us recently. Please let us know should you ever be in the area again, we would be thrilled to have you stay with us again! Sincerely, The Burfield Crew

10/10 Excellent

Makan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the place. The hotel is tailored towards winter ski trips but everything was brand new and we definitely enjoyed our summer visit as well. Highly recommended.
Stayed 1 night in Aug 2019
Response from Mandy on 15 Aug 2019
Dear Mr. Makan, Thank you kindly for you're thorough review of our property, we much appreciate the feedback. Please do come visit again if you are ever in the area. Regards, The Burfield Crew

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from General Manager on 12 Jul 2019
Thank you kindly for the honest feedback, we appreciate you staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from The Burfield Crew on 26 May 2019
Thank you for your feedback. Hope to see you again in the future.

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay with all modern facilities
A lovely modern building A place is very new and super clean. We found all the amenities that one would need to stay comfortably. The staff was very friendly and helpful. A nice common room to make new friends and watch movies or play board games. We loved our experience with Burfield.
Stayed 1 night in May 2019
Response from The Burfield Crew on 18 May 2019
Thank you for your feedback. Hope to see you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good: Friendly staff, well-organized, comfortable Not so good: thin floors and walls and so unnecessarily noisy (they should soundproof the doors at least), 20min walk to/from village although can take shuttle or slow Burfield chair to top of mountain if skiing.
Stayed 5 nights in Mar 2019
Response from The Burfield Crew on 4 Apr 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from The Burfield Crew on 31 Mar 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski trip
The staff was courteous and above all the unit was CLEAN and well kept.
Stayed 7 nights in Mar 2019
Response from The Burfield Crew on 29 Mar 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019
Response from The Burfield Crew on 4 Apr 2019
Thanks for your review and staying with us.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Too small rooms and isolated. Only one night stay anyway.
Stayed 1 night in Mar 2019
Response from The Burfield Crew on 11 Mar 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019
Response from The Burfield Crew on 4 Apr 2019
Thanks for your review and staying with us.

4/10 Poor

Jewels, coquitlam, bc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It had room whereas all hotels in the village were booked for reasonable rates. The linens... towels and the room seemes fresh and clean. We did not like that it had no sitting area except at a table in the kitchen with no window. Felt very cooped in..very bare minimum for $200 we wouldn't be back.
Stayed 1 night in Jan 2019
Response from The Burfield Crew on 27 Jan 2019
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from The Burfield Crew on 26 Jan 2019
Thank you for your kind feedback. We look forward to seeing you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean. Very tiny rooms but has everything you would need if you plan to spend most of your day away skiing or enjoying the village
Stayed 1 night in Jan 2019
Response from The Burfield on 14 Jan 2019
Thank you for your kind feedback. We look forward to seeing you again in the future.

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was not as booked/ described. Room booked was a twin but actual room was bunk beds.
Stayed 1 night in Jan 2019
Response from The Burfield Crew on 13 Jan 2019
We are so sorry that you felt mislead. On Expedia 3 out 6 photos show our Twin Pods as bunks. We will review all all our promotion material in an effort not to mislead others in future. Thank you for your feedback.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Ash the owner and property manager went out of his way to make our family feel welcome and gave us so many great tips that made our trip extremely enjoyable.
Stayed 2 nights in Jan 2019
Response from The Burfield Crew on 11 Jan 2019
Thank you for your kind words and we were glad that your family and you had a great time.

10/10 Excellent

Stace, Hinton, Alberta

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We loved how clean our room was and we found we had everything we could have needed on this Trip! My wife and myself rented a one bedroom unit and felt it was very comfortable space. Some may feel it a bit small but we thought it was a very clever use of space as in this day and age we all strive to minimize our impact to beautiful places like Sunpeaks. Well done!
Stayed 2 nights in Dec 2018
Response from The Burfield on 11 Jan 2019
Thank you so much for your compliments and we are glad you enjoyed your holiday. We hope to see you again.

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great skiing, great accommodation! All round fantastic trip!
Stayed 1 night in Nov 2018
Response from The Burfield on 11 Jan 2019
Thank you so much for your compliments and we hope to see you again.