Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Mount Vernon Inn

2 out of 5
Mount Vernon Inn
2 Broad Street, Sumter, SC

Reviews

6.2
Rating 10 - Excellent. 28 out of 124 reviews" "
Rating 8 - Good. 28 out of 124 reviews" "
Rating 6 - Okay. 19 out of 124 reviews" "
Rating 4 - Poor. 18 out of 124 reviews" "
Rating 2 - Terrible. 31 out of 124 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Shelby

Disliked: Property conditions & facilities
Rude
Stayed 21 nights in May 2024

10/10 Excellent

Erica

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so friendly
Stayed 1 night in May 2024

2/10 Terrible

liza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was fifty no air conditioning in the rooms. We didnt have any towels or toilet tissue we had to move 3 times to a nither room because the sinks and toilets were stoped up. Thhe sheets didnt fit the bed there was roaches in the rooms. I always came to mount vernon when im in town but i will never go there again. The staff was rude like she had a attitude. They new they had other rooms better ones but didnt want to put us in any of them. They wanted to put us in the back where the drugs are being sold women prostititing and stuff. I just saying dont go there if you can find another hotel because mount vernon isnt it. The funny thing is that i went to get my money back of 400 dollars to leave that nasty place but then all of a sudden they have rooms? Not anymore
Stayed 3 nights in May 2024

10/10 Excellent

Donald, Sumter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in May 2024

8/10 Good

Erica

Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

R.Blair

Travelled with partner
Liked: Staff & service
They are always pleasant and rooms are always available for a good price
Stayed 2 nights in Apr 2024

8/10 Good

Shelby

Stayed 23 nights in Apr 2024

2/10 Terrible

Anastasia

Stayed 3 nights in Apr 2024

2/10 Terrible

Misty

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels, soap or washcloths. Room smelled funny.
Stayed 1 night in Apr 2024

2/10 Terrible

Don

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches everywhere, in the bed, in the fridge, on the walls. No towels, soap or toilet paper in the room. No microwave or television either. Terrible wifi reception, I'd rather sleep in my car
Stayed 1 night in Apr 2024

10/10 Excellent

Donald, Sumter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Apr 2024

8/10 Good

R.Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was great Decent nughts rest. Will book here again.
Stayed 1 night in Apr 2024

2/10 Terrible

Samuel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Apr 2024

6/10 Okay

Don

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It took 25 minutes to check in once i was able to wake the desk clerk up. The 1st room he gave me the bed was leaning against a wall, obviously not ready for a guest. Went beck to the lobby and waited another 10 minutes for him to switch my room. Id been driving 15 hours, was exhausted and just wanted to go to bed
Stayed 1 night in Apr 2024

4/10 Poor

Jenna

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I had no working Air Conditioning/Heat in my room, no towels or washcloths, and had two separate people knocking on my door. One asked if I had drugs! My room neighbors were up all night arguing about how he doesn’t care about her,etc.
Stayed 1 night in Apr 2024

10/10 Excellent

Donald, Sumter

Liked: Staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Donald, Sumter

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was a 10/10
Stayed 1 night in Apr 2024

2/10 Terrible

Melinda

Travelled with family
Disliked: Amenities
Bedbugs, roaches, no towels, no soap, no remote for TV and unclean bedspreads and very dingy sheets. Dirty bathroom and walls. Run down flop motel! If you’re homeless maybe it’s a good deal for $42.
Stayed 1 night in Apr 2024

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We had a no smoking room. Evidence of cigarette burns on the sinks. Holes patched up but not repainted. No cups, no Kleenex, no towels. Someone in room with chain across. Said she was a cleaner! Reception did not know who it was!!!! Holes in the carpet. No remote. Broken furniture. Reception tried to make things right but bad place to stay
Stayed 1 night in Apr 2024

2/10 Terrible

Ebonee

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
They are racist. They waited until I paid my money that was non refundable to put me out on someone else behavior that had nothing to do with me. The owner do no like black people and said the deluxe room we was staying in was for white people only and by the way his name is PETER
Stayed 1 night in Apr 2024

2/10 Terrible

Natae

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Ebonee

Liked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Ebonee

Travelled with family
Disliked: Cleanliness, amenities
No towels or wash clothes nasty rooms
Stayed 1 night in Apr 2024

10/10 Excellent

Tevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Tevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Tevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Beth

Stayed 1 night in Mar 2024

6/10 Okay

LaQuetta

Travelled with family
Room nice and clean mattress a little to hard
Stayed 1 night in Mar 2024

2/10 Terrible

Shelby

Disliked: Cleanliness, staff & service, property conditions & facilities
No house keeper came to my room and no remote for tv
Stayed 1 night in Mar 2024

4/10 Poor

Arby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

2/10 Terrible

Kasey

Disliked: Cleanliness, staff & service, property conditions & facilities
Had mold .hair on bed .rust everywhere needs to be condemned
Stayed 1 night in Feb 2024

4/10 Poor

Avery

Roaches in almost every room & them bed bugs ain’t no joke
Stayed 1 night in Feb 2024

2/10 Terrible

Laquetta

Liked: Staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

lekenisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go here
Terrible stay there was no towels no wash cloths the refrigerator door fell off the door you could just push to get in the room smelled horrible I over all didn't even stay in the room
Stayed 1 night in Jan 2024

6/10 Okay

Robert

Booking Shocker
Well. When check in. The lady receptionist. Said that my booking did not go through. She said the new owner does not do on line booking. So i had to pay again. For the night 55 dollars. But first time payed. 76 dollars. I do not know why just take Mount Vernon Inn off Holtels.com
Stayed 1 night in Jul 2023

4/10 Poor

Melissa

Stayed 2 nights in Apr 2023

8/10 Good

valdrin, reading

Stayed 1 night in Apr 2023

8/10 Good

Stephanie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable for a good price. Met my expectations for the price. Friendly staff.
Stayed 1 night in Jul 2022

4/10 Poor

Stacy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Stacy

Is a good place
Stayed 2 nights in Jul 2022

4/10 Poor

Christopher

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lady that checked us in was extremely pleasant and nice. She said she would resolve the no water issue, but it was not fixed before we left. I went to take a shower and the water can put kinda slow but it worked. As I stopped up, the water went to barely any coming out. No water came out and I had to wipe off the soap with a towel. There was no water coming out of the shower or the sink.
Stayed 1 night in Jul 2022
Response from Front Desk Associate on 13 Jul 2022
We apologize for the inconvenience of your stay. There was an accident, across the street, that involved a fire hydrant. It interrupted many businesses, during the holiday weekend.

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/10 Poor

Robert

Less than expected.
Older motel type place with outside entry only. Arrived at night, Lobby closed, dealt with hostess thru the security glass/tray. Was not what I expected. Room though was large and clean, but the shower was dated and in need of plumbing adjustments. Also, no shampoo/conditioner.
Stayed 1 night in Oct 2021
Response from Mt. Vernon Inn on 4 Nov 2021
Thank you for taking time to write reviews. and sorry for your bad experience .

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was descent.
Stayed 3 nights in Jun 2021
Response from Mt. Vernon Inn on 3 Jul 2021
Good morning Anonymous, I am happy you had good stay with us. Thank you for taking time out and give us feed back. Your opinion is so valuable for us. We hope to serve you again .

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t find my reservation in the computer I need to pay out of pocket a new room
Stayed 1 night in Jun 2021