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Reviews of Holiday Inn Express & Suites Sterling, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Sterling, an IHG Hotel
1555 E Chestnut St, Sterling, CO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 494 out of 663 reviews" "
Rating 8 - Good. 110 out of 663 reviews" "
Rating 6 - Okay. 23 out of 663 reviews" "
Rating 4 - Poor. 23 out of 663 reviews" "
Rating 2 - Terrible. 13 out of 663 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice place to lay your heade
Stayed 2 nights in Apr 2024

8/10 Good

Laura

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Noce walking path around the hotel
Stayed 1 night in May 2024

8/10 Good

JoJo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a stop on my way across the country… it was clean and certainly adequate… li like holiday inn for cleanliness and continuity!
Stayed 1 night in May 2024

10/10 Excellent

Kerri

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lovely place really! The elevator was broken though, for more than one day.
Stayed 3 nights in May 2024

10/10 Excellent

Jollene

Liked: Property conditions & facilities
I found everything very nice, specially all that work here.
Stayed 1 night in May 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service
Lake next door
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was a lovely experience. If you need good rest, pool time and breakfast stay here! They also have a trail right by the hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Kelly, lino lakes

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice overnight stay on our way home to Mn from AZ
Stayed 1 night in Apr 2024

8/10 Good

Arlene

Stayed 1 night in Apr 2024

10/10 Excellent

Ronald

Stayed 1 night in Jan 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was super nice, especially at breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff!
Stayed 1 night in Apr 2024

8/10 Good

HEATHER

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to get off the road
Stayed 1 night in Apr 2024

10/10 Excellent

Alvaro, Lisle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and comfortable.
Stayed 1 night in Mar 2024

8/10 Good

Larry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location off of I-25. Overnight stay, good breakfast and on the road the next morning!
Stayed 1 night in Mar 2024

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice hotel! And all of the staff were very friendly and helpful! Will stay again!
Stayed 1 night in Mar 2024

8/10 Good

Kassy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

paula, BRIGHTON

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming staff that went out of their way during my check-in process
Stayed 1 night in Feb 2024

10/10 Excellent

Trista

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the pool and the hot tub were very comfortable. Breakfast was delicious. Over all it was a great stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, very clean and a comfortable space.
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied. The gal at check in was awesome.
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Great place everyone we stay for hunting trip.
Stayed 1 night in Jan 2024

10/10 Excellent

Dixie

Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Stayed 1 night in Jan 2024

8/10 Good

Reggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mike on 10 Jan 2024
Thank you for your review, we appreciate it! We look forward to seeing you again in the future.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for low key New Year’s Eve night.
Front desk guy came in clutch and saved our new years celebration for having a bottle opener.
Stayed 1 night in Dec 2023
Response from Mike on 8 Jan 2024
Thank you for your review! We are glad you enjoyed you stay and we are happy to serve you!

10/10 Excellent

Enrique

Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Dec 2023

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Dec 2023
Response from Mike on 18 Dec 2023
Thank you for your review! With breakfast being the most important meal of the day, we want to make sure we have variety and options. We are glad to hear you had a good stay, thanks again for staying with us!

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about the Holiday Inn Express… the only complaint which is not the hotels fault is the traffic and truck noise.
Stayed 3 nights in Dec 2023
Response from Mike on 18 Dec 2023
Thanks for your review. We appreciate it. We are glad you enjoyed your stay. Next time we would be happy to put you on the far side of the hotel away from any highway noise.

2/10 Terrible

Glenn

Stayed 2 nights in Dec 2023

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please put the Gideons Bibles back in your rooms. Thank you.
Stayed 1 night in Dec 2023

4/10 Poor

Kristen

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Horrible floral scent
Water never got warmer than lukewarm, then got cold. Made for an unpleasant shirt. Walked into room and there was a heavy horrible floral scent that seemed to be coming from the unit in the wall. Woke up with a migraine from the smell. We stayed earlier this summer and had a great stay, so this was a big letdown.
Stayed 1 night in Dec 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Fred

Stayed 1 night in Oct 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel had a city park nice walking path around a small lake.
Stayed 2 nights in Oct 2023

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff assisted multiple people who were not in the check out line before guests waiting to check in. A team of volleyball players came in 10 minutes after us and were knocking over furniture and loud and disrespectful and they were checked in before we were helped. The staff did apologize. We went to the pool and hot tub to relax before bed and we had booked the hotel because we wanted to be sure we had a spa while the kids swam. The spa was extremely cloudy, and the water level was low even below the jets so it was unable to be used. The staff again apologized.
Stayed 1 night in Oct 2023

4/10 Poor

Danny, Brainerd

Terrible road noise.
Stayed 1 night in Oct 2023