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Reviews of Claremont House

2.5 out of 5
Claremont House
33-35 The Polygon, Southampton, England

Reviews

8.2

Very good

Rating 10 - Excellent. 109 out of 282 reviews" "
Rating 8 - Good. 116 out of 282 reviews" "
Rating 6 - Okay. 25 out of 282 reviews" "
Rating 4 - Poor. 16 out of 282 reviews" "
Rating 2 - Terrible. 16 out of 282 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Pauline

Liked: Cleanliness
Disliked: Staff & service, amenities
Bed very comfortable, tv worked, shower good, everything clean, local area ok. No reception as such, no guest lounge, no information about local amenities, the staff member who let me in vague when asked. Breakfast not good - cooked food very overdone, coffee atrocious, breakfast room dark and dingy (and was the only place where I could wait for my taxi next morning). Washed hair only to realise no hairdryer (apparently these were available on request, I later read in the hall).
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to town centre
Stayed 2 nights in Apr 2024

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities
We were shown to a poky, stuffy room next to the kitchen. Kitchen smells still lingering. The facilities were at best basic. Nowhere to sit apart from the small double bed. I can't comment on the breakfast because we decided not to spend the night. The area around the place looked a bit dodgy as well.
Stayed 1 night in Mar 2024

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Joss

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One word…. GRIM
How this place has a decent review score has made me question the validity of the reviews. The area was awful, the building was grim, the whole place was musty and grubby. It felt as if I had entered a half way house for the homeless. The smell of someone cooking greasy fish absolutely filled the air.. then backed up by the sound of drunk homeless looking people arguing outside other half way house looking buildings through the paper thin windows, was the last straw.. I had to leave..
Stayed 1 night in Dec 2023

6/10 Okay

Graham

Travelled with partner
Disliked: Property conditions & facilities
Property looked much better in pictures, rooms very tired in particular bathrooms with many diy bodges and stale smell, breakfast ok but host not very friendly, apart from fried food all Diy service. Location for visiting central city perfect.
Stayed 3 nights in Dec 2023

6/10 Okay

Keith

The hotel fulfilled my requirements in easy reach of the office Xmas do & the cost was less than others like Premier Inn and it parking on-site & adjacent, the twin room was clean but dated and it had shared bathroom. At £68/night I thought it reasonable
Stayed 1 night in Dec 2023

8/10 Good

Sasha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location! Guest house is a little run down but the staff were lovely and the price and location excellent. Nice and clean.
Stayed 2 nights in Nov 2023

8/10 Good

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for a business stop over
In a good location for central Southampton. Presentable hotel, friendly service and a good breakfast. Shower was a bit pathetic and EV charging would be a useful addition.
Stayed 1 night in Nov 2023

10/10 Excellent

William

Stayed 1 night in Oct 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice quiet place to stay. Very clean and tidy. Had to leave early before breakfast so cant comment on that.
Stayed 1 night in Oct 2023

8/10 Good

Dawid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money accommodation, very pleased with the location, food and customer service. Definitely coming back when visiting Southampton again. Thank you
Stayed 1 night in Oct 2023

2/10 Terrible

Bruce

Stayed 1 night in Oct 2023

8/10 Good

Nargisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small cozy hotel with good and understanding staff. But the hotel has poor acoustics and you can hear sounds from other rooms close to you, you can imagine as if you are nearby and understand who is doing what
Stayed 1 night in Sep 2023

8/10 Good

Marion

Liked: Cleanliness, property conditions & facilities
Just great for one night. 👍
Stayed 1 night in Sep 2023

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Always helpful and friendly
Stayed 2 nights in Sep 2023

8/10 Good

Johnson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checed in efficiently and treated well. It was a. Ex excellent breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the cost and location, very good value
Stayed 1 night in Sep 2023

10/10 Excellent

Carol

Stayed 1 night in Aug 2023

6/10 Okay

Brenden

Travelled with partner
Liked: Cleanliness, staff & service
Limited check in hours and unclear where check in office was from entrance. Acceptable but worn facility.
Stayed 1 night in Aug 2023

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and tidy, breakfast was great. Walking distance to mayflower theatre and all the shops (10 minutes to the shops) One little thing is you cannot close the doors to the bedrooms quietly! It was perfect for our stay and we would definitely stay again.
Stayed 1 night in Jul 2023

10/10 Excellent

Debra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Fab b&b very friendly. Only thing i would change is mattress, very uncomfortable
Stayed 1 night in Jul 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location - 4 mins from Mayflower Theatre and just 5 mins from Southampton Railway Station Very good television - excellent picture Breakfast quite good
Stayed 1 night in Jul 2023

10/10 Excellent

Monalisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Amazing service and staff, clean room and bathroom. Enjoyed a lovely English breakfast. Great value for the price too.
Stayed 1 night in Jun 2023

10/10 Excellent

LINDA, Lawrenceville

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice and quiet property I felt comfortable.
Stayed 1 night in Jun 2023

8/10 Good

martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A nice local b&b located within 10 minutes walk of the city centre. Functionable room and the only gripe is the shower needs a bit more power.
Stayed 1 night in Jun 2023

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The price should be a lot lower for this substandard accommodation . The approach to the B&B is an embarrassment . The behaviour and bad language from their neighbours was disgusting. The bed and the mattresses were very old, & of poor Quality . Headboard was hanging off ,had to remove it for safety . The Claremont house is only fit for down & outs . It’s not worthy of calling it a B& B . The best you could do is return my £90 cost .with a sincere apologies. One night stay .Saturday 3rd June .2023 . Mary scholz .
Stayed 1 night in Jun 2023

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect find for what we wanted.
Excellent find for pre cruise departure. I found this gem of a place before our holiday and thought for the price should be okay. I was over the moon throughout the stay. Check in a breeze and staff lovely. Quaint and spotless. I was apprehensive about the shared bathroom as when I did before, the experience was bad. NOT in this case. Both toilets and shower rooms were grand and althoigh the shower flow a little slow, I was still able to was effectively. Will definitely use again and my even treat us to two nights.
Stayed 1 night in May 2023

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Excellent breakfast. Quirky experience for sure because of it's character house appearance. Overall excellent.
Stayed 1 night in May 2023

10/10 Excellent

Daniel

Stayed 1 night in May 2023

10/10 Excellent

GRAHAM

Stayed 1 night in May 2023

8/10 Good

Tullio

Stayed 1 night in Apr 2023

10/10 Excellent

warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Emna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Wen-Cheng

Liked: Cleanliness, room comfort
NO ROOM SERVICE BUT GUITE CLEAN BREAKFAST IS GOOD
Stayed 2 nights in Jan 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little find
Great location for Mayflower theatre and central Southampton. Staff really friendly and inviting. Room was nice and breakfast was fantastic and made yo order in the quaint cafe style dining room. Definitely stay here again. A bit like staying at your friend's house.
Stayed 1 night in Jan 2023

10/10 Excellent

Terrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, friendly staff, nice breakfast, and good location.
Stayed 2 nights in Dec 2022

4/10 Poor

Paul

Travelled with partner
Disliked: Amenities, property conditions & facilities
This property is only fit for student accommodation. Towels being used for multiple occupancy bathroom is a cleanliness issue.

2/10 Terrible

PATRICIA

Stayed 1 night in Nov 2022

8/10 Good

So Ling Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close location to train station. Great breakfast!
Overall stay is satisfactory except the wifi is slow and will be disconnected from time to time. The cooked breakfast was excellent!
Stayed 1 night in Oct 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable basic accommodations
Stayed 1 night in Oct 2022

8/10 Good

Agata J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice place :)
Very nice and clean room, but it was positioned between a shower room and a toilet, so I did hear some unpleasant noises in the evening. Throughout the night I used earplugs and a sleeping mask - I slept very well, warm and cosy.
Stayed 1 night in Oct 2022

8/10 Good

Lee

Stayed 1 night in Oct 2022

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, always welcoming and helpful. Good location close to everything . Looking forward to our next visit.
Stayed 2 nights in Sep 2022

4/10 Poor

Joanne

Disliked: Amenities, property conditions & facilities
The building was really run down. The ensuite was super small.
Stayed 1 night in Aug 2022

8/10 Good

Pauline

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

dale

Disliked: Cleanliness, amenities, property conditions & facilities
A
Stayed 1 night in Aug 2022

10/10 Excellent

Leon

Stayed 1 night in Aug 2022

8/10 Good

Keith

Stayed 1 night in Aug 2022