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Reviews of Kingtown Hotel Hongkou Shanghai

3 out of 5
Kingtown Hotel Hongkou Shanghai
No. 1885, Si Chuan North Road, Shanghai, Shanghai

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 26 reviews" "
Rating 8 - Good. 11 out of 26 reviews" "
Rating 6 - Okay. 11 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Very central location
The hotel staff need to be more aware when the guest is coming at late flight so there is no misunderstanding in reservation, otherwise what i liked that even with language barrier it got resolved in minutes.

4/10 Poor

Ralph, San Diego, California

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hair everywhere!
This hotel was mediocre at best.. To make a long story short. The rooms are not cleaned. I found hair (other than my own), and dust all over the floors & bathroom in 2 different rooms. It's obvious that the rooms beds are made but no attention is taken to sweep or mop, or vacuum after rooms are vacated. The first room I was given, had a busted security mechanism on the door which told me that something violent had happened in the room, such as a murder, suicide, or some sort of crime. Whether that is the case or not, things like that should obviously be repaired to remove doubt in guests minds, and to ensure a comfortable stay for residents. Out of sight out of mind right?? The service was good though, I was immediately moved after explaining why I was requesting a new room, to a staff that at first acted stupid as to my concerns... but without much hesitance, gave in to my demands. In conclusion, if your on a budget, for the price the location is good and central, and I'm sure if there is anything wrong, the staff will take care of it. But I wouldn't stay there again myself after this experience. China is a funny place, where customer service at this level of spending is sparse.. so beware of this b4 going places like this on a budget.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Overall ok hotel
The room smelled smoke, but was big and clean, nice staff but the location could be closer to the city center

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short training trip
Stayed here for a few days for work. Hotel was convenient to where I needed to be for training and served its purpose.

10/10 Excellent

Adam, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Overall awesome

8/10 Good

Chris, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel thru Expedia pricing was excellent value.
Hotel thru Expedia was excellent. Will need to take cabs as a twenty minute walk to either the #8 or #10 subway line. Hotel staff is very accommodating but few speak English. Room was spotless and overall a great value. Perfect for traveler on a budget.

8/10 Good

Mitch, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Value for this Hotel,
Very Clean Rooms, Very Nice Location (close to 2 different metro lines) Good views (ours faced the city and had a full on view of the skyline) Bathrooms (although small) were great. Awesome shower. Air Conditioning was really good. Only negatives were the elevators are annoying sometimes and the taxi drivers don't always recognize the location even with the handy address cards. There was no fridge. For the price, this was an amazing hotel. I would book there again!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

CHANG HYUN, 서울

Liked: Cleanliness, staff & service, property conditions & facilities
홍코우 지역에 놀러갈 일이 있을 때 좋아요
주변에 1933거리가 있어서 사진도 찍고, 공연도 보고, 주변에 식당도 있어서 편안했어요..

6/10 Okay

CHOIYAN, 香港

Liked: Staff & service, room comfort
wifi connection差

8/10 Good

Roland, Paris

Liked: Cleanliness, staff & service
Très bon accueil
Accèssibilité au centre de shanghai Personnel très serviable et près à rnedre le service plus pour nous aider au bon déroulement du voyage. très bon accueil et conseil du personnel

6/10 Okay

Poting

Liked: Staff & service
酒店施工中，梯庁很髒亂。外面吃的很多，但過了晚上11點就只能去全家買泡麵吃了。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前往虹口區辦事及探親, 酒店地理位置及交通也方便 環境滿意舒適, 有機會會再入住 好評好評好評好評好評好評好評好評好評好評好評好評好評

6/10 Okay

Verified traveller

Ok hotell, vi fick ett rum nära hissen. Man hörde folk pratar när de väntade på hissen. Det finns folk som rökte medan de väntade på hissen också, liten del av röken kom in till vårt rum.

8/10 Good

JAESIK, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전체적으로 깔끔한 호텔입니다
전체적인 느낌은 깔끔하다는 것입니다 객실 실내장식도 고급스럽고 깨끗한 이미였습니다 단지 아쉬움이 있다면 조식이 포함되지 않았다는 것과 개별로 호텔 조식을 이용하려고 선불로 계산하고 뷔페식 식당에 들어갔는데 먹을게 거의 없다는겁니다 조식시간이 6:30분부터 10시까지인데 8시경에 입장했는데도 동이난 음식이 대부분이고 빈 음식은 다시 리필을 해놓지 않는다는겁니다 그래서 부득이 환불요청을하고 밖에서 식사를 대체하였습니다

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Wanrong, 北京

Liked: Property conditions & facilities, room comfort
不会再去
其他的可以忍，我就说不能忍的：1、我住了两天，两个房间网上写的一个35平米一个45平米，其实25平米到头了。网站都不检查一下的嘛？2、前台和服务中心的服务能再冷淡点吗？

8/10 Good

Hau Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高性價比酒店
高性價比酒店, 房間舒適而且夠大, 房間環境舒適, 附近有不錯的旅遊景點。只是由於電梯更換中原因而等了好久。

6/10 Okay

H.K, osaka

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
駅から少し歩くホテル
身体と頭を洗う、シャンプーが一つ。 扉から踏み込み等がないので、イメージでいうと、日本のビジネスホテルのレイアウト悪いやつと言う感じ。 しかし、汚いという感じはしなかったので、この近辺に用事のある方はいいかも。

6/10 Okay

SUN-MING, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便
方便附近餐廳多

8/10 Good

SUN-MING, Taiwan

Liked: Cleanliness, room comfort
價性比佳
在上海,這價位算是便宜了.房間乾淨,裝潢簡潔,設備新,附近餐廳多,生活機能佳. 地鐵有3,10兩線,雖然地鐵站有點距離,但可接受. 無線網路信號稍差

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
1.百度地圖顯示位置相差十萬八千里 2.櫃台服務人員服務公式化,少了親切感 3.整修中,電梯及走廊地毯霉味很重

6/10 Okay

Takashi, 水戸

Disliked: Property conditions & facilities
３星としては良いホテルかな？
中国の３星級のホテルとしては良いホテルと思う。具体的には以下のとおり。 [良い点] 1. 部屋が予想外に清潔であったこと、特に、床、ベット、トイレ、シャワーブースなど。 2. フロントスタッフの皆が英語が出来て、意思疎通が容易であり、対応も大変良かったこと。 3. ホテル周辺には地元の食堂が何軒もあり、食べるのには困らなかったこと。 [不満な点] 1. 部屋の備品の一部（ソファー等）が少し傷んでいたり、汚れていたのが残念であった。 2. 自分の部屋の向かいが金利SPAの部屋があり、夜遅くまでそこの従業員達のデカイ声でのお喋りの煩さには閉口した。 3. 現在、ホテルが改装工事中のためなのか、理由は分からないが、ホテル内の廊下のカーペット、特にエレベーター周辺など、がひどく汚れていたのは残念だった。

8/10 Good

Anette, Kiruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En annan del av Shanghai
Ett fantastiskt fint och spännande område alldeles runt hörnet med statyer av tidigare kulturpersonligheter, antagligen där de bott. En annan del av Shanghai. Lugnt och pittoreskt med mycket grönska samtidigt som det sprudlade av liv.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
正在装修电梯，所以有不少的灰尘。前台服务不错，房间也清洁。

6/10 Okay

Cornelis, Holland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and moderns hotel, okay location
The hotel is good, but the location is just okay. There are some shopping malls close to the hotel, but we didn't see so many appealing restaurants. It's about a ten minute walk to the subway station. All in all we had a good stay and the room rates are very reasonable, but next time we'll probably look for something a bit closer to the Bund.