Exterior

Reviews of Red Roof Inn Seattle Airport - SEATAC

2 out of 5
Red Roof Inn Seattle Airport - SEATAC
16838 International Boulevard, SeaTac, WA

Reviews

8.0

Very good

Rating 10 - Excellent. 1224 out of 2908 reviews" "
Rating 8 - Good. 885 out of 2908 reviews" "
Rating 6 - Okay. 448 out of 2908 reviews" "
Rating 4 - Poor. 196 out of 2908 reviews" "
Rating 2 - Terrible. 155 out of 2908 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Our room was extremely clean. Neighborhood did not feel the safest at night. Older building but the room was very large and very clean
Stayed 1 night in May 2024

6/10 Okay

Dorothy

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There’s not water pressure in the shower. No any lotion in guest room.
Stayed 1 night in May 2024
Response from Oshane RediResponse Specialist on 14 May 2024
Dear Dorothy, Thank you for taking the time to tell us about your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issue highlighted with the water pressure along with the other concern mentioned. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Very truly yours,Oshane Red Roof Management RediResponse Specialist

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room were in great condition and price was great. Close to the airport with shuttle service.
Stayed 1 night in May 2024
Response from Oshane RediResponse Specialist on 14 May 2024
Dear Bruce,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the great room, location and great price. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

6/10 Okay

Roberto

Travelled with partner
Good for the price, you get what you pay for
Stayed 4 nights in May 2024
Response from Oshane RediResponse Specialist on 14 May 2024
Dear Roberto,Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN SEATTLE AIRPORT - SEATAC regarding the good price and convenience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

2/10 Terrible

Franklin, Locust Grove

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Oshane RediResponse Specialist on 14 May 2024
Hello Franklin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SEATTLE AIRPORT - SEATAC and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not a 5 star property but it was nice and clean. We were very comfortable.
Stayed 2 nights in Apr 2024
Response from Kamaria RediResponse Specialist on 14 May 2024
Dear David,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be nice and clean prompting your 4/5 score. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located close to the airport quiet
Stayed 1 night in May 2024
Response from Kamaria RediResponse Specialist on 12 May 2024
Dear Stephen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be convenient, quiet and in close proximity to the airport. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 Excellent

Roxanne

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Kamaria RediResponse Specialist on 12 May 2024
Hello Roxanne, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SEATTLE AIRPORT - SEATAC and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

2/10 Terrible

Poyraz Efe

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked throughout the Expedia and get my confirmation but when l reach to hotel desk they say they are fully booked and there is no room for me. But they were still looks available on the Expedia and some other websites. I dont think they are pro about their job.
Stayed 1 night in May 2024
Response from Kamaria RediResponse Specialist on 12 May 2024
Dear Poyraz,Thank you for taking the time to tell us about your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you highlighted which hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se encuentra muy bien ubicada y el precio es muy accesible.
Stayed 1 night in May 2024
Response from onielEspecialista en redirección on 11 May 2024
Gracias Arturo, por tomarse el tiempo de escribir una reseña de su estadía en el Red Roof Inn Seattle Airport - SEATAC. Es muy gratificante leer que tuvo un gran encuentro con nosotros y realmente apreciamos que nos haya informado, también es un placer leer que le gustó nuestra ubicación y precios.Gracias nuevamente por compartir tu experiencia con nosotros. Nos encantaría volver a verle si sus viajes le traen de vuelta a nuestra zona.Atentamente,onielGestión de techo rojoEspecialista en redirección

4/10 Poor

Laura

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This place really needs a major renovation!!! Very very dated!!
Stayed 1 night in May 2024
Response from Kamaria RediResponse Specialist on 12 May 2024
Dear Laura,Thank you for taking the time to tell us about your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the upkeep of the location. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

10/10 Excellent

Joelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in May 2024
Response from Oniel Rediresponse Specialist on 11 May 2024
Thank you Joelyn, for taking the time to write a review of your stay at the Red Roof Inn Seattle Airport - SEATAC. It is so rewarding to read that you had a great encounter with us and we truly appreciate you letting us know. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Good

May

Travelled with family and small children
Liked: Cleanliness, staff & service
The place is cleaning and they use bedbug cover for their mattresses. It is very close to the airport and free shuttle bus starting at 5am. However, lots of customers are using the bus. Remember to get up early to line up.
Stayed 1 night in May 2024
Response from Oniel Rediresponse Specialist on 10 May 2024
I want to thank you May, for taking the time to post a review of your stay at the Red Roof Inn Seattle Airport - SEATAC. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 Okay

Ron

Liked: Cleanliness, staff & service
Staff were friendly and efficient, and the room was clean and the beds comfortable. The facility appears to have been updated and it needs more.
Stayed 1 night in May 2024
Response from Oniel Rediresponse Specialist on 10 May 2024
Thank you Ron, for taking the time to write a review of your stay at the Red Roof Inn Seattle Airport - SEATAC. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also spectacular reading that you took liking to our staff efficiency. Relative to our hotel's appearance, note that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
I love this little gem near the airport. Makes it so easy after getting in late in the evening.
Stayed 2 nights in Mar 2024
Response from Tianna RediResponse Specialist on 9 May 2024
Hello Kevin, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Seattle Airport - SEATAC. It is so rewarding to read that you enjoyed the affordability of our location. It is our primary intention to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Tianna Red Roof Management RediResponse Specialist

2/10 Terrible

An

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Smell is terrible in bed and room.
Stayed 1 night in May 2024
Response from Oniel Rediresponse Specialist on 10 May 2024
Thank you An, for taking the time to write a review of your stay at the Red Roof Inn Seattle Airport - SEATAC. Please accept our most sincere apologies for the issue you had with the room you were assigned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 Okay

Marianne

Stayed 1 night in Mar 2024
Response from Oshane RediResponse Specialist on 9 May 2024
Hello Marianne, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SEATTLE AIRPORT - SEATAC and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

4/10 Poor

Laurie, Reno

I will start off by saying the room was very clean and the staff was extremely nice. That said, the bed was like sleeping on a rock or piece of plywood and the pillows were flat pancakes that should be thrown away.
Stayed 1 night in May 2024
Response from Oniel Rediresponse Specialist on 9 May 2024
Thank you Laurie, for taking the time to write a review of your stay at the Red Roof Inn Seattle Airport - SEATAC. I'm happy reading that you took liking to the cleanliness of our rooms and our staff services. However, our apologies for the hinderance caused by the bed. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Good

Kathryn, Evergreen

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Oniel Rediresponse Specialist on 9 May 2024
Hi Kathryn,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn Seattle Airport - SEATAC. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 Okay

MITCHELL THOMAS

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Ok for the price. Far from downtown.
Stayed 3 nights in May 2024
Response from OnielRediresponse Specialist on 9 May 2024
Thank you Mitchell, for taking the time to write a review of your stay at the Red Roof Inn Seattle Airport - SEATAC. It is so rewarding to read that you took liking to our prices, however, on your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 Okay

Kenneth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
One elevator was broken. Inconvenience that’s all. Just a quick sleep and on to vacation spot.
Stayed 1 night in Apr 2024
Response from Oniel Rediresponse Specialist on 9 May 2024
Thank you Kenneth, for taking the time to write a review of your stay at the Red Roof Inn Seattle Airport - SEATAC. Please accept our most sincere apologies for the hinderance caused by the elevator. Know that at RedRoof your feedback is appreciated and will be taken into consideration. I've shared your encounter with the team. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Good

Kyla

Business traveller
Liked: Amenities
The people at front desk were really nice great customer service. My room was clean i did a thorough check. My towels and sheets were clean. Property is out of date and need some remodeling but was good enough for me for two nights very close to the airport as well.
Stayed 1 night in May 2024
Response from Oniel Rediresponse Specialist on 9 May 2024
Thank you Kyla, for taking the time to write a review of your stay at the Red Roof Inn Seattle Airport - SEATAC. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also delighting reading that you took liking to our receptionist. However, you indicated that you were unsatisfied with our property's upkeep. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excellent

Peter

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Tianna RediResponse Specialist on 7 May 2024
Hello Peter, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Seattle Airport - SEATAC appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. To fully understand what prompted your score, please consider adding comments to your survey to let us know what we’re doing well and where we can improve in the future. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof Management RediResponse Specialist

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice quiet room…I was actually stunned at how large the room was. Excellent clean comfortable bed and excellent staff.
Stayed 1 night in May 2024
Response from Oniel Rediresponse Specialist on 10 May 2024
Thank you Terry, for taking the time to write a review of your stay at the Red Roof Inn Seattle Airport - SEATAC. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also spectacular reading that you took liking to our staff and our property's serenity. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Tianna RediResponse Specialist on 6 May 2024
Hello John, Thank you for taking a moment to complete our survey at the Red Roof Inn Seattle Airport - SEATAC. I am overly excited to see you enjoyed your stay, prompting your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,TiannaRed Roof Management RediResponse Specialist

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Tianna RediResponse Specialist on 6 May 2024
Hello John, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Seattle Airport - SEATAC. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. It is so rewarding to read that you enjoyed the spotlessness of your room. It is our primary intention to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Tianna Red Roof Management RediResponse Specialist

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it because the prices are good for longer stays and down the street from airport!
Stayed 3 nights in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Distance to train and airport
Stayed 3 nights in May 2024
Response from Tianna RediResponse Specialist on 6 May 2024
Dear Paul,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Seattle Airport - SEATAC. It's great to read that you were pleased with the convenience of our location. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

8/10 Good

Alan, Puyallup

Travelled with partner
Liked: Cleanliness, staff & service
Always stay here before a trip it’s close to Master Park
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Dennis

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been staying there for years and it's a good deal for the money. Always clean.
Stayed 1 night in May 2024
Response from Nishaye RediResponse Specialist on 4 May 2024
Hello Dennis, Thank you for taking the time to tell us details about your experience at the Red Roof Inn Seattle Airport - SEATAC. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

6/10 Okay

Chantell

Travelled with family, Travelled with family and small children, Travelled with partner
Simple place to just sleep and go when on vacation. Needs a little extra cleaning before next customers. But it served our purpose
Stayed 3 nights in Apr 2024
Response from Nishaye RediResponse Specialist on 4 May 2024
Hello Chantell,Thank you for taking the time to tell us about your experience at the Red Roof Inn Seattle Airport - SEATAC. We are happy that you were pleased with convenience of the location, prompting your 3/5 score. However, we sincerely apologize that our cleanliness did not meet your expectations. We understand how crucial a clean and welcoming environment is for our guests, and we regret any discomfort or inconvenience you experienced. Please rest assured that we take comments like yours very seriously and are already implementing measures to ensure our standards of cleanliness are not only met but exceeded.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, we would love to have another chance to provide you with a better experience at our Red Roof hotel the next time you're in town.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

George

Liked: Staff & service, amenities, property conditions & facilities
Great value. The only draw back is their airport shuttle doesn’t operate from 1pm to 4pm. After a long flight this can be sole crushing.
Stayed 1 night in Apr 2024
Response from Nishaye RediResponse Specialist on 4 May 2024
Dear George, Thank you for taking the time to tell us about your experience at the Red Roof Inn Seattle Airport - SEATAC. I am glad to read that you were pleased with the value to price ratio, prompting your 5/5 score. However, I'm saddened to read that the shuttle service hours weren't to your liking. Please accept our sincerest apologies for the impact this had on your stay with us. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

6/10 Okay

Lisa Ann

Travelled with partner
Liked: Staff & service
Disliked: Amenities
I was not aware that we had to pay to park in the hotels parking lot, there was no other option to park. There were a lot of "shady" characters hanging around in cars in the parking lot as well. Kids were yelling and running up and down the halls. It's a fine place to crash for the night, but I would not do an extended stay. It's kinda run down but the bedding and towels were clean and super close to the airport-that's why we stayed there.
Stayed 1 night in Apr 2024
Response from Samantha RediResponse Specialist on 3 May 2024
Dear Lisa Ann,Thank you for taking the time to tell us about your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. I am happy you were pleased with our close proximity to the airport along with our clean towels and bedding. However, you stated that you were unaware of the parking fee, you were displeased with the persons loitering in the parking lot, the upkeep of the property did not meet your expectations and the other concerns you expressed hindered your stay. This was truly disheartening to hear, and we do sincerely apologize. Our Red Roof team is committed to satisfying our guests, so we are thankful for your feedback as it will help us to improve our guest experience.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Very truly yours,Samantha Red Roof Management RediResponse Specialist

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient when traveling through Sea-Tac
Stayed 1 night in May 2024
Response from Samantha RediResponse Specialist on 3 May 2024
Dear Marcia,We appreciate your comments regarding your recent stay at the RED ROOF INN SEATTLE AIRPORT - SEATAC. It's great to see you enjoyed your stay, resulting in a 5/5 score. I'm also happy you found our hotel to be convenient for your travels needs. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too close to roads which are very busy
Stayed 1 night in May 2024
Response from Adraine Rediresponse Specialist on 2 May 2024
Dear Darlene, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the hotel that was close to the road which cause noise disturbances. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience. We hope to have the chance to provide you with a flawless stay in the future.Sincerely,AdraineRed Roof Management Rediresponse Specialist

6/10 Okay

Gail

Stayed 1 night in May 2024
Response from Samantha RediResponse Specialist on 3 May 2024
Thank you for your positive rating, Gail. The staff at the RED ROOF INN SEATTLE AIRPORT - SEATAC and I were so glad we earned your 3/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Katjarina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for an early flight. Noisy but nothing unexpected in an airport neighborhood. Staff were friendly and helpful.
Stayed 1 night in Apr 2024
Response from Adraine Rediresponse Specialist on 2 May 2024
Dear Katjarina, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. We sincerely appreciate your comments and are happy to hear you had a great experience with us. I am happy to read that you found that you found the staff to be friendly and helpful. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Your kind words inspire our team to continue delivering top-notch service. I am sorry that you encountered some noise coming from the airport which hindered your stay. Your satisfaction is our greatest reward, and we can't wait to welcome you back for another enjoyable stay.Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 Good

Nikolai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tiny bit average economy motel. One strange thing is that you can't call them using the regular courtesy phone, only by cell phone. How then can you call the free shuttle if you do not carry a cell phone?! Also, there is no shuttle service between 1-4PM: those are pretty standard hours.
Stayed 1 night in Apr 2024
Response from Adraine Rediresponse Specialist on 2 May 2024
Dear Nikolai,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with that you were unable to use the courtesy phone successfully. Please know that the shuttle service operation time is 5am-1pm and 4pm-12am. I will share your concerns with the rest of the team, so they are able to address the issues you had. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.Your feedback is valuable, and we hope you'll give us another chance to provide you with an even better experience in the future.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 Excellent

Brice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let me check in 45 minutes early and that was much appreciated
Stayed 1 night in Apr 2024
Response from Adraine Rediresponse Specialist on 1 May 2024
Dear Brice, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. We sincerely appreciate your comments and are happy to hear you had a great experience with us. I am happy to read that the staff allowed you to check in early. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Your kind words inspire our team to continue delivering top-notch service. Your feedback is truly appreciated, and we look forward to providing you with exceptional service in the future.Sincerely,AdraineRed Roof Management Rediresponse Specialist

4/10 Poor

Tracey

Disliked: Amenities
No fridge or microwave when booked. No help at front desk to rectify
Stayed 1 night in Apr 2024
Response from Recordo, Rediresponse Specialist on 1 May 2024
Hey Tracey,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Seattle Airport - SEATAC. I'm sorry to hear that you weren't able to get the listed amenities in your room. Please consider exploring our room options to select the 1 that best suits your needs on your next booking. Please know that Red Roof value your business and we apologize for any inconvenience caused. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Excellent

Kevin, Tieton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good service, convenience next door
Stayed 1 night in Mar 2024
Response from Adraine Rediresponse Specialist on 30 Apr 2024
Dear Kevin, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the great service and the convenience of our location to nearby businesses. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Your kind words inspire our team to continue delivering top-notch service. Your satisfaction is our priority, and we can't wait to have you back for another wonderful stay.Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 Good

Dolly

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Was comfy
Stayed 1 night in Apr 2024
Response from Adraine Rediresponse Specialist on 29 Apr 2024
Dear Dolly, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. We sincerely appreciate your comments and are happy to hear you had a great experience with us. I am happy to read you were pleased with the comfortability of our hotel. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Your kind words inspire our team to continue delivering top-notch service. Your feedback is truly appreciated, and we look forward to providing you with exceptional service in the future.Sincerely,AdraineRed Roof Management Rediresponse Specialist

4/10 Poor

Rick

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We got into the room close to Midnight after a long day of travel. The carpet in the room was dirty and sticky. The sheets on the bed looked dirty and had several holes in them.
Stayed 1 night in Apr 2024
Response from Adraine Rediresponse Specialist on 29 Apr 2024
Dear Rick, Thank you for taking the time to tell us about your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the carpet, the sheets as well as the holes that were seen in them. Your feedback important to us and we will use your comments as a learning opportunity for our staff. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you the very best in your future travels. Very truly yours,AdraineRed Roof Management Rediresponse Specialist

8/10 Good

Derek

Liked: Staff & service, amenities
close to airport nice shuttle service. good price. but being close means you can hear the 11pm traffic into seatac.
Stayed 1 night in Apr 2024
Response from Adraine Rediresponse Specialist on 29 Apr 2024
Dear Derek,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN SEATTLE AIRPORT - SEATAC. I am happy to read that you were pleased with our location being close to the airport and the price of the room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. I am sorry to hear that the noise coming from the traffic hindered experience. Your feedback is crucial, and we're ensuring that such disruptions are minimized in the future.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

4/10 Poor

Rosa Laura

Disliked: Cleanliness
The hotel hallways was duty. We stayed in the 2nd floor, you can hear so hard when people walk in the floor up, so noisy.
Stayed 1 night in Apr 2024
Response from Adraine Rediresponse Specialist on 29 Apr 2024
Dear Rosa, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the hallways that was unclean and the noise disturbance that was produce by guests on the second floor. We are sorry for the inconvenience caused. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.Your feedback is crucial in helping us provide a better experience for our guests, and we hope to welcome you back for a more seamless stay.Sincerely,AdraineRed Roof Management Rediresponse Specialist

4/10 Poor

Joel, San leandro

Business traveller, Travelled with partner
The front desk clerk had the personality of a wet grocery bag. The place is next to a gas station and a car wash and they charge $10.00 for parking which is not advertised on the website. The rooms are dingy with poor lighting and it feels like a place you’d rent by the hour. Even at $100.00 a night it’s over priced. What a dive this place is.
Stayed 1 night in Apr 2024
Response from Adraine Rediresponse Specialist on 28 Apr 2024
Dear Joel,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the encounter you had with the front desk staff, the poor lighting and the other concerns you described. Upon investigation I'm seeing that the property does have a parking fee. There is a possibility that the reservation site you booked through didn't display that necessary piece of information. We recommend in the future you reach out to the property directly for an update on your reservation and any questions you have. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.Your feedback is crucial in helping us provide a better experience for our guests, and we wish you the very best in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

4/10 Poor

Rowena

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Adraine Rediresponse Specialist on 29 Apr 2024
Hello Rowena, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SEATTLE AIRPORT - SEATAC and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great but slightly noisy and a lot of traffic as it’s so close to airport
Stayed 3 nights in Apr 2024
Response from LaTunde RediResponse Specialist on 27 Apr 2024
Dear Jose,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN SEATTLE AIRPORT - SEATAC. I'm so glad we earned your 4/5 score. At Red Roof, we are happy to know that you had a great stay. However, regarding your comment of the noise and the traffic, we apologize for the inconvenience this may have caused. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Janae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff made check in a pleasure
Stayed 1 night in Apr 2024
Response from Dannielle Rediresponse Specialist on 26 Apr 2024
Dear Janae,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the friendly staff and easy check in. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist