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Reviews of Courtyard by Marriott Schenectady at Mohawk Harbor

3 out of 5
Courtyard by Marriott Schenectady at Mohawk Harbor
240 Harborside Drive, Schenectady, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 227 out of 352 reviews" "
Rating 8 - Good. 92 out of 352 reviews" "
Rating 6 - Okay. 19 out of 352 reviews" "
Rating 4 - Poor. 7 out of 352 reviews" "
Rating 2 - Terrible. 7 out of 352 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 14 May 2024
thank you for staying with us!

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff was wonderful and very accomodating. The Bar staff was excellent.
Stayed 1 night in Apr 2024
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 26 Apr 2024
Thank you for staying with us! We hope you come back again soon :)

10/10 Excellent

frank

Had to change rooms. Air cond not working. Staff handled it quickly and efficiently
Stayed 1 night in Apr 2024
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 15 Apr 2024
thank you for staying with us! So glad we were able solve the AC issue and you enjoyed your stay :)

10/10 Excellent

JAMES

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Union College. Walkable to Casino and Druthers (restaurant and bar)
Stayed 1 night in Apr 2024
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 12 Apr 2024
thank you for staying with us! We hope you come back again soon to continue to enjoy our wonderful city!

2/10 Terrible

DAVID, ROSLYN

Stayed 1 night in Apr 2024
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 29 Apr 2024
thank you for staying with us.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was not clean.
Stayed 1 night in Apr 2024
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 11 Apr 2024
thank you for staying with us! Apologies that we did not meet your expectation, we will address your concern with the proper department.

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 25 Mar 2024
thank you for staying with us!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 18 Mar 2024
thanks so much for staying with us!

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was easy to get in and close to amenities. Would recommend this hotel for location and price.
Stayed 1 night in Feb 2024
Response from Courtyard by Marriott Schenectady at Harbor on 28 Feb 2024
we are so glad you enjoyed your stay with us!

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 26 Feb 2024
we are so glad you enjoyed your stay with us!

10/10 Excellent

Angela, Sylvania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was close to a lot of nice restaurants and easy drive to the hospital where I was doing my nursing clinicals. It was quiet and I felt safe. The hotel room was clean and comfortable with good amenities. The staff was very welcoming and helpful.
Stayed 4 nights in Feb 2024
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 12 Feb 2024
thank you for staying with us! We hope you come back again soon!

6/10 Okay

Mahendra

Disliked: Property conditions & facilities
Room was not very clean sheets had stains
Stayed 1 night in Feb 2024
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 5 Feb 2024
thank you for staying with us! We are sorry your stay did not meet our expectations. We will be letting our housekeeping department know of your situation. thank you, and we do hope you come back again to give us another chance!

6/10 Okay

Amy

Stayed 2 nights in Feb 2024
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 6 Feb 2024
thank you for staying with us!

6/10 Okay

theresa

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very disappointed.
The front desk guy was not very nice at all. My son went to the front and had ID, said he could not remember the room number, gave my name and they would not give him the room number. The beds were not comfortable at all. Too bad because we had stayed there before and enjoyed ourselves.
Stayed 1 night in Jan 2024
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 30 Jan 2024
Thank you for staying with us! We will be sure to discuss with our front office department about your stay, so that it will not happen again in the future. Thank you for making us aware. We do hope you come back to try us out again soon!

10/10 Excellent

Johnna

Stayed 1 night in Jan 2024
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 15 Jan 2024
thank you for staying with us!

10/10 Excellent

Audrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cozy room with plenty of room for entertaining and relaxing.
Stayed 2 nights in Jan 2024
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 15 Jan 2024
thank you for staying with us! We are so glad you enjoyed it!

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 15 Jan 2024
thank you for staying with us!

10/10 Excellent

Linda Z

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 15 Jan 2024
thank you for staying with us!

6/10 Okay

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities
My issue with this stay was I paid for a Riverview room and got the highway ;-(
Stayed 1 night in Dec 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 18 Dec 2023
Cecil, Thank you for staying with us! The only note we had on your reservation was for 1 king bed. Riverview rooms are on request only, and we do our best to fulfill all requests when possible. We hope you try us again soon!

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 28 Nov 2023
thank you for staying with us!

6/10 Okay

peter

Stayed 1 night in Nov 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 18 Dec 2023
thank you for staying with us!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very clean and comfortable. Only issue is front desk staff do not greet you, whether on arrival or at any other time.
Stayed 1 night in Nov 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbo on 17 Nov 2023
thank you for staying with us!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 2 Nov 2023
thanks for staying with us!

4/10 Poor

Arthur

Stayed 1 night in Oct 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbo on 17 Nov 2023
Thank you for staying with us!

10/10 Excellent

Zhanna, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel. Staff is very nice. Bathroom is very clean.
Stayed 1 night in Sep 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 2 Oct 2023
wonderful to hear! Thank you for staying with us :)

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very sterile and basic. Beds are comfortable but don’t really have a bed, just fraying cushions for a headboard and box spring wrapped in fabric for base. The room lighting is poor, lights over bed blast a spotlight down on your head while the rest of the room has no lighting. In house restaurant was closed due to “an emergency”-? All in all, it comfortable and clean but basic. There were three restaurants we could walk to although not so family friendly as they are all wine/beer /bar focused.
Stayed 1 night in Sep 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 25 Sept 2023
Thank you for staying with us!

8/10 Good

ISABEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Courtyard by Marriott Schenectady at Mohawk Habor on 19 Sept 2023
thank you for staying with us!

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all-round experience, amazing room, Bistro and breakfast servers did a great job.
Stayed 1 night in Sep 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 11 Sept 2023
So wonderful to hear! Thanks for staying with us :)

8/10 Good

Glenn

Stayed 1 night in Sep 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 7 Sept 2023
Thank you for staying with us!

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 5 Sept 2023
Thank you for staying with us!

10/10 Excellent

Steve

Best nights sleep in decades. Bed was absolutely the best I have ever stayed on. Great hotel
Stayed 2 nights in Sep 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 5 Sept 2023
thank you for staying with us! We are so glad you got such great rest :)

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 30 Aug 2023
Thank you for staying with us!

6/10 Okay

TedAnna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It did not have any storage for towels. Floor in bathroom was dirty. Mold in shower floor. Just not cleaned well.
Stayed 4 nights in Aug 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 30 Aug 2023
Thank you for staying with us! We're sorry we did not meet your expectations and will be sure to address these items with our housekeeping department.

6/10 Okay

Chantelle

Travelled with family and small children
It was nice really nothing around but the casion room where ok not to bad.
Stayed 4 nights in Aug 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 30 Aug 2023
thank you for staying with us! We hope the next time you come you experience even more of what Schenectady has to offer :)

10/10 Excellent

David

Stayed 3 nights in Aug 2023
Response from Courtyard by Marriott Schenectady at Mohawk Habor on 19 Sept 2023
thank you for staying with us!

10/10 Excellent

Maureen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located for us, and the area just looks nice. The hotel is well staffed and everyone helpful and friendly.
Stayed 2 nights in Aug 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 21 Aug 2023
We love the beautiful area we are located in as well! Thank you for staying with us :)

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 7 Aug 2023
thank you for staying with us!

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was a disappointment due to the noise. The room wasn’t quite worth the money.
Stayed 1 night in Jul 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 2 Aug 2023
Thank you for staying with us!

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 1 Aug 2023
Thank you for staying with us!

8/10 Good

Miranda, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel, though I wish it would have had breakfast included. It's in a nice location, though a bit cut off from most other things.
Stayed 1 night in Jul 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 27 Jul 2023
Thank you for staying with us!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, beautiful and had great amenities. The bed was extremely comfortable and the shower was spacious and extremely clean. I was just disappointed I couldn’t manually turn the AC on as it only seemed to work on energy saver mode (short bursts of AC). The staff was friendly and knowledgeable and the check in-out process was a breeze. I look forward to staying here again in the future!
Stayed 1 night in Jul 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 27 Jul 2023
Thank you for staying with us! We look forward to welcoming you back again soon!

6/10 Okay

Bob

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Room was clean. Used to staying at hotels with complimentary breakfast. Breakfast prices were very high. Bed was ok but pillows very uncomfortable. When air conditioner turned on it sounded like someone was revving a motorcycle in the room.
Stayed 1 night in Jul 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 24 Jul 2023
Bob, Thank you for staying with us! We will have our engineering department look into the air conditioner noise in the room. We do hope you come back again!

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 25 Jul 2023
thank you for staying with us!

8/10 Good

Matthew

Stayed 2 nights in Jul 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 21 Aug 2023
Thank you for staying with us!

10/10 Excellent

Rhi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable, and each staff member we met was very friendly.
Stayed 1 night in Jul 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 17 Jul 2023
We are so glad you enjoyed your stay with us!

10/10 Excellent

Luis

Stayed 1 night in Jul 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 10 Jul 2023
thank you for staying with us!

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service
The staff made it very easy to switch rooms when we had an issue with the first room. Every staff member we encountered during our stay was excellent.
Stayed 5 nights in Jun 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 7 Jul 2023
We are so glad we could make your stay excellent!

10/10 Excellent

Norah

Travelled with family
Room was very clean. Staff was very friendly and efficient.
Stayed 2 nights in Jul 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 5 Jul 2023
so glad you had a great stay!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 3 Jul 2023
thank you for staying with us!

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Courtyard by Marriott Schenectady at Mohawk Harbor on 27 Jun 2023
thank you for staying with us!