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Our air conditioner did not work at all, had to open the window for any air flow or cool air. Also, mattresses, really hard and stiff, anytime you move it sounds like a dog in a kennel. Area, eh-ish. Across the streeet is a homeless shelter, just so you know. Not a big deal but useful info for tourists.
It’s a beautiful awesome decor small room and nice staff. The only negative thing is that it’s $55 for a pet! $25 for pet and $30 for cleaning. I guess people abuse their privilege of taking a pet. I need to call the hotel/motel to find out what the charges are when making reservation.
Great place! Very nicely decorated and enough space in the room. The bed were good, though an extra blanket would have been nice. Excellent breakfast in the café!
Anja
Stayed 3 nights in Mar 2024
Response from Sincerely, The Mystic Team. on 4 May 2024
Thanks for staying at the Mystic.We appreciate you sending us your feedback. Next time you stay with us, please feel free of asking us, we can always give you extra blankets.
The hotel itself was nice, private and quiet.
However, I was suprised I was requested to pay a $10 ticketing fee to eat breakfast to watch a drag race show that I was never informed that would be occuring during brunch hours! What I will say was that their happy hour drinks and machos are AMAZING!!!
I really hope Santa Fe can clean up the homeless shelter nearby across the street as there were many homeless roaming the immediate area, which made me a little uneasy.
I wish the rooms would have been a little bit bigger but overall it was relaxing, clean, and restful!
The Mystic is super cute and incredibly curated. Loved the hip desert aesthetic and quaint little rooms! It’s just outside of a #2 bus station so it’s easy to get to and from downtown. Also appreciated the secured entryways to the rooms during late hours.
A few small cons: The walls of the rooms are thin, and I could hear conversations, cleaning, and even snoring in the rooms next to me. The tv didn’t always work and sometimes was frozen or turned off randomly. And even though the surrounding area is quiet overall, there’s a homeless shelter directly across the street, so there are some sketchy characters walking around outside. Just be sure to walk in groups or drive at night if you’re going down the main street. But overall this was a very pleasant and charming stay!
The design of the hotel was so beautiful and relaxing. The staff was very helpful and friendly. We originally booked a smaller room with two kids and two adults. We asked if we could upgrade, after the first night if our three night stay, and they were very helpful and upgraded for half the original price of the suite with no problems.
Destiny
Stayed 3 nights in Mar 2024
Response from Sincerely, The Mystic Team on 15 Apr 2024
Misleading thought id have to double queen room, but were full sized, email mentioned breakfast but it was information about their reataurant that's not even open on the day i stayed. TV didnt work stayed on all night couldn't turn it off.
Great place to stay in Santa Fe! Love being able to park our car right outside the door.
Closer to the Santa Fe square then where we have stayed in the past!
Rod
Stayed 2 nights in Feb 2024
Response from The Mystic Team on 18 Feb 2024
Hello Rod thank you for taking your time to leave a review! We are happy to hear that you enjoyed your stay with us and the convenience of being able to park your car right outside the door of your room. We are also glad that you found our location just right for your travels to Santa Fe. We hope you return again soon!
I had a lovely time at The Mystic. The rooms are nice - although its an older buiding and you can hear people walking above you and doors closing so just be mindful of it. The restaurant/lounge area was a great spot to chill out and the food/drink menu was excellent. Would stay here again for sure. Thank you!
Rachel
Stayed 4 nights in Feb 2024
Response from The Mystic Team on 10 Feb 2024
Hello Rachel thank you for taking your time to leave a review! We are happy to hear that you enjoyed your stay with us! We are sorry to hear that you experienced some noise above you. We only have one room that is upstairs and we would have been happy to address this issue during your stay. We are also glad that you enjoyed our restaurant and our amazing food and drinks. We hope to see you again soon.
8/10 Good
Laurie
Travelled with partner
6 Feb 2024
Liked: Cleanliness, staff & service, amenities
The dining was good with the attached restaurant. Could use a table in the room. Overall we had a good stay and enjoyed Santa Fe.
Laurie
Stayed 3 nights in Feb 2024
Response from The Mystic Team on 18 Feb 2024
Hello Laurie thank you for taking your time to leave a review! We are happy to hear that you had a good stay here at The Mystic and enjoyed our restaurant, bar and cafe. We hope you return soon!
Pleasantly surprised! This is a hidden gem with a great nightly rate. Cleaner than major chains I have stayed at in last few years, great shower head, HOT water, comfortable bed, "quirky" enough to fit in at Santa Fe. I was even asked how my stay was when I checked out! It may seem a bit rough as you first see it but for my needs, it's a gem. I will definitely stay when I visit Santa Fe.
Kyle
Stayed 1 night in Feb 2024
Response from The Mystic Team on 17 Feb 2024
Hello Kyle, thank you for taking your time to leave a review! We are happy to hear that you enjoyed your stay with us and were pleasantly surprised with a great experience. We are also glad that you enjoyed your room and the professionalism of our amazing staff. We are also glad to hear that you will be returning for your future travels through Santa Fe.
The Mystic has that quaint rodeside motel vibe with the class of a more upclass hotel and is an excellent value for the money. There are amazing linens and decor, it is relatively quiet and everything is new and clean. It gave me Schitt's Creek/Rosebud motel vibes.
Heather
Stayed 2 nights in Jan 2024
Response from The Mystic Team on 4 Feb 2024
Hello Heather, thank you for taking your time to leave a review! We are happy to hear that you enjoyed your stay with us and our newly remodeled and renovated rooms. Our rooms are priced reasonably and we are happy to hear that you agree and liked the vibe of The Mystic! We hope to see you again soon.
We had a nicely decorated room with a very comfortable bed. The staff were very friendly and it was quick to check into our room.
Amy
Stayed 1 night in Jan 2024
Response from The Mystic Team on 28 Jan 2024
Hello Amy, thank you for taking your time to leave a review. We are happy to hear that you enjoyed your stay with us, and our decoration in our newly renovated and remodeled rooms. As well as our amazing staff who do their best to provide excellent guest services at all times. We hope you come back and stay with us again soon!
Small but modern rooms, good for couples not with Kids
Dipak
Stayed 1 night in Dec 2023
Response from The Mystic Team on 20 Jan 2024
Hello Dipak we are happy to hear that you enjoyed our rooms, we do offer rooms that are bigger in size and would be more convenient for adults traveling with children.
Great Host friendly staff good quality food .
There was noise after 10 pm coming from the next room
The sald was fantastic
It was a very great experience
Hisham & Cherry
Hisham
Stayed 2 nights in Dec 2023
Response from The Mystic Team on 13 Jan 2024
Hello Hisham thank you for taking your time to leave a review. We are happy to hear that you enjoyed your stay with us and were pleased with our amazing staff and new Cafe/Bar! We are sorry to hear you experienced some noise coming from a guest next door. We would have been happy to address this issue while you were staying with us. We have an after hours number that is available 24/7 by message and we would have addressed this right away.
Sorry I haven’t stayed at a motel for a long time , so my review maybe over critical . Photos r nicer than reality. Room is nicely remodeled and decorated, daughter loved the vibe! But it is a small room and a motel. I guess it is clean enough, not noisy, safe enough. I arrived in late evening and I was a bit concerned. Nice TV channels including many cool movies and Netflex!
ying
Stayed 1 night in Dec 2023
Response from The Mystic Team on 18 Feb 2024
Hello Ying thank you for the feedback. We are glad to hear that you enjoyed our amenities.
What a beautiful hotel! The room was clean and decorating beautifully. I loved the property and the staf was amazing! I definitely plan to return!
James
Stayed 1 night in Dec 2023
Response from The Mystic Team on 30 Dec 2023
Hello James, thank you for taking your time to leave a review! We are happy to hear you enjoyed your stay with us. We are glad you enjoyed the decoration of our renovated rooms and our beautiful property. We look forward to your next stay with us!
10/10 Excellent
Andrea
23 Dec 2023
Andrea
Stayed 3 nights in Dec 2023
Response from The Mystic Team on 23 Dec 2023
Hello Andrea, thank you for taking your time to leave a review! We are happy to see that it appears you had a great stay!
I was overcharged $200 by the hotel and they have refused to refund it and the manager won’t return my calls.
Bobbie
Stayed 1 night in Dec 2023
Response from The Mystic Team on 23 Dec 2023
Hello Bobbie, you brought an unregistered dog into our room. The room was left with lots of dog hair which caused our housekeeping to have to take extra steps to rid the room of hair and anything left by the pet since the room was not dog friendly. Despite our policy you kept claiming that you did not have a dog so we did accommodate a refund. This statement is false that we did not refund you, because we did. We will not tolerate this unacceptable behavior, and false claims.