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Reviews of Drury Plaza Hotel in Santa Fe

3.5 out of 5
Drury Plaza Hotel in Santa Fe
828 Paseo de Peralta, Santa Fe, NM

Reviews

9.6

Exceptional

Rating 10 - Excellent. 837 out of 1042 reviews" "
Rating 8 - Good. 144 out of 1042 reviews" "
Rating 6 - Okay. 41 out of 1042 reviews" "
Rating 4 - Poor. 15 out of 1042 reviews" "
Rating 2 - Terrible. 5 out of 1042 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Drury is centrally located to both shopping and dining.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place.
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property
Stayed 3 nights in Mar 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!
Stayed 3 nights in Apr 2024

10/10 Excellent

Therese, New Berlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 stay for me! Clean hotel, staff very friendly, great bar and Carlos the bartender was awesome. Room was great and had a balcony. Would stay here again for sure.
Stayed 2 nights in Apr 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant people, complimentary breakfast and happy hour. Wonderful hotel to travel with kids. Great experience overall!
Stayed 4 nights in Apr 2024

10/10 Excellent

roch

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent and not pretentious
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia, El Paso

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, very spacious rooms.
Stayed 2 nights in Apr 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel stays for the money.
Stayed 1 night in Apr 2024

6/10 Okay

Lakshmi

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful experience in beautiful Santa Fe.
Stayed 3 nights in Apr 2024

10/10 Excellent

Elizabeth

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality of service is great! The hotel is close proximity to other amenities with excellent breakfast options. You many need to add more options to the dinner menu.
Stayed 4 nights in Mar 2024

8/10 Good

Lauren, Cumming

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a decent hotel stay for our family, although the food and cleanliness have gone down a bit since our last visit. The dally breakfast and kickback were convenient, but the quality was lacking. The staff, however, were excellent and helpful. The property is located in walking distance of nearly everything we needed.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jeanne R

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here. Only complaint was the food for breakfast wasn’t very good.
Stayed 1 night in Mar 2024

10/10 Excellent

Derek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities
Stayed 2 nights in Mar 2024

8/10 Good

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The breakfast was tasty, the happy hour was great and the location is ideal. We didn’t enjoy the hidden $26/ day parking fee that we were told was $20 upon arrival on top of a $50 authorization charge. The beds were too soft and bouncy. Pillows could be better.
Stayed 3 nights in Mar 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Every staff member we encountered was friendly and polite. Dinner in the hotel restaurant and breakfast buffet exceeded our expectations. Great location. Very pleased.
Stayed 1 night in Mar 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very nice facility..
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem of a hotel. We’ve been to Santa Fe several times but this was our first at this property and we loved everything about it. We will be back!!
Stayed 2 nights in Mar 2024

10/10 Excellent

KATHRYN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Nice to have cocktail reception and breakfast. Enjoyed sunset in the hot tub. Would highly recommend!
Stayed 1 night in Mar 2024

10/10 Excellent

Lynn

Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very efficient check in, very clean and easy access to plaza.
Stayed 1 night in Mar 2024

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the warmest welcomes we have ever received during the check-in. Todd was professional and very helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and enjoyed it being right by the plaza. Clean and spacious room.
Stayed 1 night in Mar 2024

10/10 Excellent

Ludmila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

JONG SUNG, El Paso

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staffs
Stayed 2 nights in Mar 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice to us the best customer service experience. Everyone at dinner was friendly. The lady at he front desk really helped us.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful & friendly staff, nice perks, clean & well maintained hotel. Thanks for a great stay. We will be back next time we’re in Santa Fe!
Stayed 1 night in Mar 2024

10/10 Excellent

Ming-Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stay began with the guys at the Valet and they were exceptionally helpful and friendly! They certainly set the tone for a lovely stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Feb 2024

10/10 Excellent

Margarite

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out, all was perfect. While I understand that we visited in the "off season" in Santa Fe, our room was exceptionally quiet ... no slamming doors, no service/staff noise. The happy hour food and drink was very nice, as was our breakfast. Management was very attentive. We will stay at the Drury Santa Fe in the future.
Stayed 1 night in Feb 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, quiet, clean, real good breakfast buffet and happy hour with drinks and buffet.
Stayed 1 night in Feb 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenience and reasonable
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra, Taos

Stayed 1 night in Feb 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food and location were good
Stayed 4 nights in Feb 2024

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is absolutely perfect. It’s directly behind Saint Francis Cathedral, which puts you at the center of the plaza. You are a few minutes walk from everything. With its isolation behind the cathedral people don’t even know it’s there and it’s super quiet. The balconies are a nice touch. it’s also about a 7 to 8 minute walk to Canyon Road with all the galleries. This is pretty much Centerpoint between Plaza and Canyon Road. The staff was very helpful. They were very eager to assist. The gentleman at valet that greeted us on Friday night was absolutely enthusiastic as he welcomed us. It was a great way to start the trip. The room was nice. The amenities are great. The room was spacious. I wish the beds were a little more firm.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet required $30 or park on sketchy streets. Very kinds staff always looking for tips $. Great free supper with kickback. Had the pool and hot tub to myself in January
Stayed 1 night in Jan 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Duane

Business traveller
Clean and modern facility with amazing customer service!
Stayed 4 nights in Feb 2024

10/10 Excellent

BANDON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Julia

Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful! We àrrived early and they checked us in right away. Enjoyed being able to explore down town. The happy hour and breakfast was great. Our next trip to Sante Fe we will be staying here!
Stayed 1 night in Feb 2024

10/10 Excellent

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to plaza
Stayed 1 night in Feb 2024

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOT UPGRADED TO A SUITE. GREAT ROOM. GREAT HOTEL. HIGHLY RECOMMEND IN SANTA FE AND LOCATED DOWNTOWN BLOCKS FROM CHURCH.
Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we’ve stayed in some time…
Management was very friendly and eager to help us enjoy our stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Hotel!
It was a really really good experience stay in this hotel. Certainly a PERFECT hotel!!! If any of my friends travel to Santa Fe I will recommend this hotel! We stayed in a city view room but it was on the first floor so we could only see the view in the backyard. It’s very comfortable to be in the room. The room is big and we enjoyed the design. The room was very clean. The only little problem was the refrigerator had some noice when it worked. The front desk people were very nice. The hotel is near the Santa Fe Plaza but the walk way is full of ice and snow. It’s hard to walk there.
Stayed 1 night in Jan 2024

8/10 Good

Ronald, Plano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice and about two blocks from the downtown square. 5 o'clock complimentary snacks and toddies were nice, but dinner just OK. Would have been fine if on a budget. Good food and drinks at the in-house restaurant/bar as well. If I could rate the stay a 4.5, I would.
Stayed 5 nights in Jan 2024