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Reviews of The Mosser

3 out of 5
The Mosser
54 4th Street, San Francisco, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 371 out of 1001 reviews" "
Rating 8 - Good. 366 out of 1001 reviews" "
Rating 6 - Okay. 150 out of 1001 reviews" "
Rating 4 - Poor. 64 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel! It’s right off Market, within walking distance to shopping, restaurants, museums theaters and BART station. The staff at the desk is always friendly. The rooms are small but very clean and comfortable. The hotel itself is very quiet but there is quite a bit of street noise, which is to be expected in the city. Highly recommend!
Stayed 1 night in May 2024

8/10 Good

Doralissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice place to stay with good staff.
Stayed 1 night in May 2024
Response from Youssef on 19 May 2024
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We are looking forward to seeing you again.Warm Regards Youssef

8/10 Good

Alex

Business traveller
Older building in good condition. Comfortable bed, great hot shower with a tub. SF streets are not very clean due to homeless people.
Stayed 1 night in May 2024
Response from Youssef on 19 May 2024
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We are looking forward to seeing you again.Warm Regards Youssef

8/10 Good

Doralissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Youssef on 19 May 2024
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We are looking forward to seeing you again.Warm Regards Youssef

8/10 Good

Jocelyn

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Youssef on 19 May 2024
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We are looking forward to seeing you again.Warm Regards Youssef

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Youssef on 8 May 2024
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We are looking forward to your future visit.Have a great week.Warm Regards Mosser Hotel

10/10 Excellent

Hyein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had nice amenities in the restroom! Also the location was very convenient. There were small flies but the room was clean overall.
Stayed 1 night in Apr 2024
Response from Youssef on 6 May 2024
26901

8/10 Good

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at The Mosser. The staff were incredibly polite, helpful, and patient. My room was compact, though perfect for my stay since I was out & about more than in my room. It was very easy to get on public transportation (BART, bus, everything), which I loved. The neighborhood was a little dicey at night, but not more than any other downtown streets in a large city. I would happily stay here again.
Stayed 3 nights in Apr 2024
Response from Youssef on 6 May 2024
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We apologize for any inconvenience occurred during your stay. We are looking forward to your future visit. warm regards Mosser hotel

6/10 Okay

Naoki

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Youssef on 6 May 2024
Thank you for your feedback. We appreciate you choWe are looking forward to your future visit. warm regards Mosser hotel

10/10 Excellent

Chung

Liked: Cleanliness, staff & service
A good location hotel
Stayed 7 nights in Apr 2024
Response from Youssef on 6 May 2024
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We are looking forward to your future visit. warm regards Mosser hotel

8/10 Good

debra

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Youssef on 6 May 2024
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We are looking forward to your future visit. warm regards Mosser hotel

8/10 Good

Jada

Stayed 1 night in Apr 2024
Response from Youssef on 6 May 2024
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel. We are looking forward to your future visit. warm regards Mosser hotel

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Youssef on 15 Mar 2024
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We are looking forward to your future visit.Warm Regards Mosser Hotel

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Half the price of the Marriott across the street and access to all the same parts of The City. Comfy room, great free coffee in the morning, clean and spotless from top to bottom.
Stayed 4 nights in Feb 2024
Response from Edwin Front Office Manager on 11 Mar 2024
We are very pleased to hear that you have enjoyed your stay with us here at the hotel and that you were pleased with our rooms and amenities during your stay with us here in the city.

10/10 Excellent

Jeffery, Parker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new fav in SF. Amazingly friendly staff, great rates, and although an older property it was perfect for a solo traveler like myself.
Stayed 1 night in Feb 2024
Response from Youssef on 1 Mar 2024
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel. We are looking forward to your future visit. Warm Regards Youssef

6/10 Okay

Jai Jai

Business traveller
Liked: Cleanliness, staff & service
Stayed 27 nights in Jan 2024
Response from Youssef on 16 Feb 2024
Dear Jai Jai, Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We apologize for the inconvenience. We are looking forward to your future visit.Warm RegardsMosser hotel San Francisco

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet room in beautiful 1913 building.
Loved this 1913 historic building. Very quiet. Small but functional and comfortable room. Updated room interior. Across the street from the Marriott Marquis at a fraction of the price. Less than 5 minutes from Powell St BART and MUNI. Would repeat.
Stayed 2 nights in Feb 2024
Response from Youssef on 9 Feb 2024
Dear Dan,We appreciate your feedback and thank you for choosing to stay with Mosser hotel. We are looking forward to your future visit. Have a great weekend. Warm RegardsMosser Hotel

4/10 Poor

Crista

Stayed 1 night in Feb 2024
Response from Youssef on 21 Mar 2024
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We apologize for any inconvenience occurred during your stay.We are looking forward to your future visit.Warm Regards Mosser Hotel

10/10 Excellent

Lighthouse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Youssef on 8 Feb 2024
Dear Lighthouse, Thank you for your overall endorsement. We appreciate you staying with Mosser hotel.We are looking forward to your future visit. Warm RegardsYoussef Mosser Hotel

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean the room once in a while
Stayed 7 nights in Jan 2024
Response from Youssef on 8 Feb 2024
Dear Samuel, Thank you for your overall endorsement. We appreciate you staying with Mosser hotel.We are looking forward to your future visit. Warm RegardsYoussef Mosser Hotel

8/10 Good

Kaushik

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I always like staying at the Mosser because of its nice location away from the scrappy areas of SF. The surrounding area has a nice vibe and the property feels safe. The rooms are small, but adequate for a few nights stay. This time however, I felt uncomfortable because the heat radiator was on and there was no way to turn down the temperature. What was worse is when I mentioned that to the front staff about the faulty radiator, the attendant promised me a maintenance service, but nothing was done to it by the end of the day. I will not mind staying here again, but I hope the management notes the maintenance issues related to this old property and the negligence of the staff.
Stayed 2 nights in Jan 2024
Response from Youssef on 8 Feb 2024
Dear Krishnendu, Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We apologize for any inconvenience occurred during your stay.We are looking forward to your future visit.Warm Regards Mosser Hotel

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
very nice little hotel right in the heart of San Francisco, very nice staff, not the newest hotel or the fanciest hotel, but will do for a couple of nights at a good price! Small little rooms with private bathroom or bathrooms in the hallway, laundry room with vending machine, coffee in the morning, near the BART station and a movie theater across the street!
Stayed 5 nights in Jan 2024
Response from Youssef on 8 Feb 2024
Dear Chris, Thank you for your overall endorsement. We appreciate you staying with Mosser hotel.We are looking forward to your future visit. Warm RegardsYoussef Mosser Hotel

6/10 Okay

Khaled

Stayed 3 nights in Jan 2024
Response from Edwin C. on 21 Jan 2024
Good afternoon, Thank you for staying with us here at the hotel, during your time in the city. We hope you would have been able to address the issues that you had during your stay with us or notify the front desk of the problems so that we would have been able to help you resolve them and make your stay with us more comfortable. Sincerely,EdwinThe Mosser HotelFront Office Manager

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great hotel would stay again
Stayed 4 nights in Jan 2024
Response from Youssef on 19 Jan 2024
Thank you for your feedback. we appreciate you choosing to stay with Mosser hotel.We are looking forward to seeing you again.Warm RegardsMosser Hotel

8/10 Good

Myra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Youssef on 19 Jan 2024
Thank you for your feedback. we appreciate you choosing to stay with Mosser hotel.We are looking forward to seeing you again.Warm RegardsMosser Hotel

6/10 Okay

Krishnendu

Stayed 2 nights in Jan 2024
Response from Youssef on 8 Feb 2024
Dear Krishnendu, Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We apologize for any inconvenience occurred during your stay.We are looking forward to your future visit.Warm Regards Mosser Hotel

6/10 Okay

samuel, Chicago

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It is down to basics hotel. The room was quite small. No cleaning the room, changing towels or linens during 4 day stay. Everything was working properly. Tea or coffee by the reception area. The price is at most 1/2 of the Marriott Marquis across the street.
Stayed 5 nights in Jan 2024
Response from Youssef on 19 Jan 2024
Thank you for your feedback. we appreciate you choosing to stay with Mosser hotel.We apologize for the inconvenience.We are looking forward to seeing you again.Warm RegardsMosser Hotel

8/10 Good

Ivo

Liked: Cleanliness, staff & service
n/a
Stayed 4 nights in Jan 2024
Response from Youssef on 19 Jan 2024
Thank you for your feedback. we appreciate you choosing to stay with Mosser hotel.We are looking forward to seeing you again.Warm RegardsMosser Hotel

10/10 Excellent

KKAZUMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Youssef on 1 Jan 2024
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We are looking forward to seeing you again.Happy new year 2024.Warm Regards Mosser Hotel

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Youssef on 1 Jan 2024
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We are looking forward to seeing you again.Happy new year 2024.Warm Regards Mosser Hotel

10/10 Excellent

Overlook

Stayed 3 nights in Dec 2023
Response from Youssef on 1 Jan 2024
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We are looking forward to seeing you again.Happy new year 2024.Warm Regards Mosser Hotel

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful
Stayed 2 nights in Nov 2023
Response from Youssef on 6 Dec 2023
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We appreciate you being our valuable customer.We are looking forward to your future visit. Warm Regard Hotel Mosser San Francisco

2/10 Terrible

Maja

Travelled with group
Liked: Staff & service
It was very noisy at night outside, and very difficult to get some sleep. Room was very small. Windows difficult to open or close. Very old building. As it was hot, windows that didn't work were a big problem. You couldn't sleep with people shouting outside at night, stores getting deliveries in the middle of the night, garbage being picked up. Terrible noise! Worst hotel in our one week stay because of the noise downtown.
Stayed 4 nights in Oct 2023
Response from Edwin on 28 Nov 2023
We are sorry to hear of your unpleasant experience here at the hotel with us regarding the noise and the heat from the room.For the window, the windows are doubled window and there are also childproof safety latches on both ends of the end as well that would need to be unlocked before opening the windows. If you were having trouble with the window and have reported it to the front desk, someone would be able to help you open and close the windows as well since our front desk is 24 hours and there is always someone able to assist you with your concerns. Regarding the noise, since the rooms here at the hotel are doubled window, if both windows are closed it would be able to block out most of the noise from outside, but since we are located in the center of downtown it wouldn't be able to block out all of it completely. For the heat in the room, there is a radiator in the rooms, and it you were having trouble turning it off, our staff would have been more than happy to help if it had been reported or we could have moved you to another room if it was reported. Again, we do apologize for your unpleasant and would have wished you spoke with the staff regarding your concerns during your stay so that we would have been able to help you with your problems or moved you to another room.

8/10 Good

Robert

Stayed 7 nights in Nov 2023
Response from Edwin on 28 Nov 2023
We are pleased to hear that you have enjoyed your stay with us at the hotel during your time here in the city. We hope to see you again the next time you are travelling back to San Francisco again.

10/10 Excellent

Yimeng

Stayed 1 night in Nov 2023
Response from Youssef on 1 Jan 2024
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We are looking forward to seeing you again.Happy new year 2024.Warm Regards Mosser Hotel

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are noisy sometimes. Near a restaurant that operates oast 11pm at times.
Stayed 7 nights in Nov 2023
Response from joseph on 1 Dec 2023
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We are looking forward to your future visit. Warm Regards Mosser Hotel San Francisco

8/10 Good

Crystal

Travelled with group
Liked: Staff & service, room comfort
Good Stay.
The shower floor was dirty and there were hairs on the floor. The lamp above the bed is stained and didn’t work. The stay was good and the staff was very nice. Thank you. Will stay again.
Stayed 1 night in Nov 2023
Response from youssef on 13 Nov 2023
Thank you for your feedback. We appreciate you staying in moser hotel. Thank you for bringing this issue to our attention. We apologize for any inconvenience.We are looking forward to your future visit. Warm regards Mosser hotel San Francisco

8/10 Good

Ricardo

Liked: Cleanliness, staff & service
It was a great location for me since it was close to the conference I was attending. Staff is nice, but the only vending machine with snacks was not working.
Response from Youssef on 16 Feb 2024
Dear Ricardo,Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel. We are looking forward to your future visit. Warm RegardsYoussef Mosser

8/10 Good

Jeff

Liked: Staff & service, amenities
I chose the Mosser because I am no longer traveling on an expense account. :) Bottom line: Really solid value for money. Only wanted a clean bed and a hot shower. Got both at a fraction of what it would have been at the Westin or Marriott on Union Square. I am a Lifetime Platinum at Marriott but didn't feel like paying over $400 per night. Being on my own dime and in town to meet friends at a convention that took up almost every room in town the Mosser was a really good choice. Glad it worked out. Staff was helpful and it was a cozy but comfy room.
Stayed 2 nights in Nov 2023
Response from joseph on 9 Nov 2023
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel. We are looking forward to your future visit.Warm Regards Mosser Hotel

10/10 Excellent

sh

Business traveller
Liked: Amenities
-
Stayed 2 nights in Nov 2023
Response from joseph on 9 Nov 2023
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel. We are looking forward to your future visit.Warm Regards Mosser Hotel

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from joseph on 9 Nov 2023
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel. We are looking forward to your future visit.Warm Regards Mosser Hotel

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad..
Stayed 2 nights in Sep 2023
Response from joseph on 9 Nov 2023
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel. We are looking forward to your future visit.Warm Regards Mosser Hotel

4/10 Poor

Srinivas

Disliked: Property conditions & facilities
Very basic. It would be considered 1 or 2 stars in Singapore.
Stayed 5 nights in Oct 2023
Response from joseph on 1 Dec 2023
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We apologize for any inconvenience occurred during your stay.We are looking forward to your future visit. Warm Regards Mosser Hotel San Francisco

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at the Mosser several times and likely will do so in future when I'm in SF. It is an historic building and while it has been modernized with new amenities it is still a funky stay! Staff is always very friendly and personally I love listening to the sounds of the city.
Stayed 2 nights in Oct 2023
Response from joseph on 9 Nov 2023
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel. We are looking forward to your future visit.Warm Regards Mosser Hotel

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Edwin Front Office Manager on 21 Oct 2023
We are pleased to hear that you have enjoyed your stay with us here at hotel during your time in the city. Your feedback is highly appreciated.

2/10 Terrible

Saryang

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from joseph on 20 Oct 2023
I'm sorry to hear that you had an unpleasant experience. I wish you have told us when you were here, what's the issue and we will be very happy to accommodate you.We apologize for any inconvenience. Warm Regards Mosser Hotel San Francisco

8/10 Good

Jonah

Liked: Staff & service
Stayed 3 nights in Oct 2023
Response from joseph on 20 Oct 2023
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We are looking forward to your future visit. Warm Regards Mosser Hotel San Francisco

8/10 Good

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Edwin Front Office Manager on 17 Oct 2023
We are pleased to hear that you have enjoyed your stay with us here at the hotel during your time in the city. Your feedback is highly appreciated.

8/10 Good

daniel

Liked: Cleanliness, property conditions & facilities
ok no frills decent clean inexpensive basically ok yes i would go back save money no frills, none !
Stayed 2 nights in Oct 2023
Response from Edwin Front Office Manager on 17 Oct 2023
We are pleased to heart that you have enjoyed your stay with us here at the hotel, during your time in the city. Your feedback is highly appreciated.

2/10 Terrible

Wang

Stayed 1 night in Oct 2023
Response from joseph on 1 Dec 2023
Thank you for your feedback. We appreciate you choosing to stay with Mosser hotel.We apologize for any inconvenience occurred during your stay.We are looking forward to your future visit. Warm Regards Mosser Hotel San Francisco