6/10 Okay
Robert
Travelled with family
1 May 2024
Liked: Staff & service, amenities, property conditions & facilities
Let me say, we love staying at the Queen Anne. We've stayed multiple times and will stay again despite the 3 start rating. The location is perfect for us (near family, Filmore Dining and Japantown) and they have real suites, a must when traveling with a teen. And it's affordable! (Check all travel sites, their own site is not always the best price). I wish they had a points program!
What is the issue?
The literal pain in my back.
The springs of every single sofa, chair and mattress are worn to the point of incredible discomfort. The lobby is full of seating (which makes it wonderful, it even has two fireplaces plus nooks) so that's a lot of worn springs.
I've even found a nearby chiropractor because the seating is so bad I can barely stand up straight after a few days. I now bring my own lumbar pillow (there are some lumbar pillows there, they are decorative, not for support). I have never stayed in a hotel with this problem. Ever.
I want to give the QA a five star rating because of the price, the Victorian "theme", the full breakfast and friendliness of staff etc, but comfort is a factor and it shouldn't come to needing to avoid most of the furniture and bringing my own lumbar pillow.
I hope they can make the change and I can rate it five starts next time.
Robert
Stayed 6 nights in Apr 2024