Dear Alexandra, We apologize for the inconvenience caused by the laundry machine issue, resulting in an unexpected line. Your feedback is appreciated, and we'll work diligently to address this matter to ensure a smoother experience for our guests in the future. Thank you for bringing this to our attention

Dear Donna,Thank you so much for the five-star review. We are happy to hear you enjoyed your stay with us, and we hope you will consider staying with us again soon.

Dear Christen,Thank you for all of your kind comments and for choosing to stay at Holiday Inn San Mateo-San Francisco SFO. We are so happy to hear you thoroughly enjoyed our friendly services and amenities. We look forward to your next visit.

Dear Winston, Thank you so much for choosing to stay with us at Holiday Inn San Mateo-San Francisco SFO. We are thrilled to learn you had such a pleasant stay, and we are proud to have earned your five-star review. We hope to see you again soon, as it was a pleasure having you.

Dear Danielle,Thank you for your review. We're delighted you had an enjoyable stay with us while visiting San Francisco! It was a pleasure having you here, and we hope you return soon.

Dear MaRheaa,Thank you for being our guest and sharing your kind review. We know how important clean, safe accommodations and friendly staff are, so we are delighted you were impressed. It would be an honor to welcome you back for another lovely stay.

Dear Alexander,Thank you for taking a moment to leave us a review. We are thrilled you enjoyed your stay. It is a pleasure to know that you appreciate our commitment to cleanliness. Thank you for choosing Holiday Inn San Mateo-San Francisco SFO and we hope to welcome you back again soon.

Dear Margaret,We're delighted to know you felt safe during your stay with us. Ensuring the security and comfort of our guests is a top priority. Thank you for choosing Holiday Inn San Mateo-San Francisco SFO, and we look forward to your next visit.

Dear Andrea, Holiday Inn San Mateo-San Francisco SFO was thrilled to have you as our guest. It's wonderful to hear that you loved our convenient location; we are in the perfect spot! However, it is a bustling area and it saddens us to hear that the noise level affected your stay. We will be sure to keep this in mind when making future changes, as we want our guests to enjoy every minute of their time with us. We do hope you'll stay with us again in the future.

Dear Hector,Thank you for the kind review and recommendation! We're glad our clean, welcoming accommodations impressed you, and we look forward to seeing you again at Holiday Inn San Mateo-San Francisco SFO.

Dear Jenny,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. We hope the weather is more pleasant next time, and we invite you to stay with us again soon.

Dear Paul, It was a delight to welcome you to Holiday Inn San Mateo-San Francisco SFO during your recent visit. We're happy to hear that our spacious rooms and peaceful atmosphere made for an excellent stay. Thank you for the five-star rating, and we look forward to seeing you again soon!

Dear Tina,Thanks so much for your review of Holiday Inn San Mateo-San Francisco SFO! We're delighted to hear you enjoyed your stay, including our excellent service. Ensuring our guests have all they need to enjoy their stay to the fullest is our goal, and we will share your recognition with our housekeeping team. We'd love to welcome you back anytime you find yourself back in San Mateo.

Dear Sandeep,It's always a pleasure to hear that our guests have had such an enjoyable experience! From all of us at Holiday Inn San Mateo-San Francisco SFO, thank you for sharing your positive rating, and we hope to have the pleasure of your company the next time you're in the area.

Dear Safoura,Thank you for staying with us and for your review. We apologize for any misunderstandings regarding the parking fees. It was nice to have you visit, and we hope to see you again soon!

Dear Britney, Thank you for your review. We appreciate that you took the time to share your recent experience; however, we do find it very distressing. Our primary goal is always to provide our guests with an enjoyable experience. Your feedback will be forwarded to the respective teams so improvements can be made. In the future, we hope you consider returning and giving us another chance to impress you.

It's wonderful to know that our clean accommodations were the highlight of your visit! We trust that everything else was in order for your stay and we hope to see you again soon.

Dear Alina,Seeing that you were a fan of our quiet and convenient location is wonderful. We hope you had a fantastic experience exploring the area. As we work to improve the overall guest experience, you can be certain that we will discuss your helpful feedback. Thank you for sharing. It would be an honor to have another chance to provide you with a better stay in the future.

Dear Robert,We appreciate your feedback, and we're glad our spacious rooms added to your experience. However, we apologize for any concerns about the heating system, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.

Dear John,Thank you for taking the time to share your honest feedback. We regret to learn of your disappointment with our amenities. Please know that parking fees have become an industry standard, especially in major cities, and we are priced competitively for our area. Additionally, we want to assure you that while we are making improvements to our facility, the well-being of our guests is of the utmost priority, and we ensure a safe environment. Take care, and we wish you safe travels.

Dear Stacy,We always aim to offer travelers a prime location for their flights in and out of town, and we're glad you appreciated this. Based on your rating, however, it seems we could have served you better. Please let us know where you feel we have room for improvement so we can ensure your next stay meets your expectations.

Dear Cheryl,We are happy you found value in our accommodations! Regarding our parking fee, we do regret you were unaware. This information is noted on our Expedia page under "Parking and Transportation." Nevertheless, we're glad you enjoyed your stay, and we hope to see you again!

Dear Randolfo,Thank you for staying with us. We are genuinely concerned about the issues with your accommodations. It's disappointing that your requests regarding the air conditioning and towels were not adequately met. We take your feedback seriously and will address these concerns to prevent such occurrences in the future. We value your patronage and hope for the opportunity to provide you with a stay that better reflects our commitment to guest satisfaction.