1 bedroom, soundproofing, free cots/infant beds, rollaway beds

Reviews of Americas Best Value Inn Wenona

2 out of 5
Americas Best Value Inn Wenona
5 Cavalry Dr, Rutland, IL

Reviews

7.4

Good

Rating 10 - Excellent. 74 out of 272 reviews" "
Rating 8 - Good. 87 out of 272 reviews" "
Rating 6 - Okay. 70 out of 272 reviews" "
Rating 4 - Poor. 18 out of 272 reviews" "
Rating 2 - Terrible. 23 out of 272 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adolfo

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Laurie

Travelled with partner
Liked: Staff & service
A good place to stay for the price. Stafff friendly and helpful.
Stayed 1 night in Apr 2024
Response from Nick B on 9 Apr 2024
Thank you for your positive feedback! We're glad to hear that you found our hotel to be a good value for the price and that you experienced friendly and helpful service from our staff. Providing excellent service and accommodations at an affordable price is our goal, and we're delighted that we could meet your expectations.We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing to stay with us!

10/10 Excellent

Chevelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean
Stayed 1 night in Mar 2024
Response from Nick B on 7 Mar 2024
Thanks you for staying with us. We are glad you enjoyed your stay with us.

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Nick B on 27 Feb 2024
Thanks for taking time to review us. I am glad you enjoyed your stay with us. We hope to see you soon!

4/10 Poor

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities
Stayed 1 night in Jan 2024
Response from Nick B on 23 Jan 2024
Thanks for taking time to sharing your reviews. Please accept my apologies for not meeting your needs. We thrive to serve to serve each of our guest but looks like we have fail in your case. We hope you will give us another chance to serve you.

2/10 Terrible

Nancy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying at this hotel for around 25 yrs as it is located near my family. It was never a great hotel but in the past 2 years it's really gone downhill. The carpeting in the room was so disgusting with stains everywhere that I kept my shoes and socks on the whole time. The bed linens and towels are also very old and stained and the pillows are awful. Everything appears to be falling apart and the same since the very first time I stayed here 25 years ago. It doesn't look like anything has been cleaned or updated. There didn't appear to be more than maybe 3-4 other people staying there and the property is in serious need of a renovation. It looks like a family runs the place but the gentleman who normally runs the front desk was not around and I guess maybe his young children are managing the check in and check out. The girl had to be woken up to check us out. It was definitely not worth $70.75 a night. We won't be staying there again. I'd rather pay more and make the drive to the Peru area. It was sad and depressing.
Stayed 4 nights in Dec 2023
Response from Nick B on 28 Dec 2023
Thanks for taking time to review us. Please accept my apologies for not meeting your needs. We are in process of ordering new products. We hope you will give us another chance to serve you in future.

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we encountered were super nice and helpful. Me and my sister stayed there so I could visit my family all the staff and owners were awesome and super helpful and friendly.
Stayed 2 nights in Dec 2023
Response from Nick B on 12 Dec 2023
Thanks for taking time to review us. We are glad that you enjoyed your stay with us. We hope to serve you again soon!!

2/10 Terrible

henry

Business traveller
Disliked: Amenities, property conditions & facilities
These guys are cheap. It is clean and safe. But many things dont work and they do not provide the breakfast they used to. They need to STEP IT UP on the details. Thats what people remember.
Stayed 1 night in Nov 2023
Response from Nick B on 4 Dec 2023
Thanks for sharing your disappointment with us. Please accept my apologies for not meeting your needs. We hope to serve again in future.

2/10 Terrible

emily

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
People were nice however, we booked a smoking room and paid 50 additional for such and werent given it or provided reimbursement. The shower rod was hanging off the wall, the towel bar also, the ac/heat did not work, we were not offered any other accommodations or refund!!! And are now given the runaround.
Stayed 2 nights in Nov 2023
Response from Nick B on 12 Nov 2023
Hello, Please accept my apologies for not meeting your needs. I am glad to let you know that we have fixed the issues that you mentioned here. We hope you will give us another chance to serve you.

6/10 Okay

Cynthia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is in my top list of dirty hotels. Stained sheets, dirty walls,floor, bathroom mirror. It’s old, run down, noisy and just overall not a place I’d stay again. King bed with 3 flat half sized pillows
Stayed 1 night in Nov 2023
Response from Nick B on 11 Nov 2023
Hi Cynthia, Please accept my apologies for not meeting your needs. This is not our normal practice. I will give extra training to our housekeeper to avoid future issues.

2/10 Terrible

Carl

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pieces of the tub were broken and it did not have a drain plug. Room was not clean and bath towels were already stained. Entire family was working the front desk and they acted like guests are a burden.
Stayed 7 nights in Oct 2023
Response from Nick b on 8 Nov 2023
Hi Carl, We really severing each of guests but I am sorry you feel that way. I will talk to our front desk and give them extra training to avoid any issue.

8/10 Good

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed two nights, the property is clean and the staff very accommodating. Nights were were quiet, bed was very comfortable.
Stayed 2 nights in Oct 2023
Response from Nick B on 29 Oct 2023
Thanks for taking time to review us. We glad you enjoyed your stay with us. We hope to serve you soon!!

2/10 Terrible

Leah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very gross
The sheets, blankets, and towels were stained. The mini fridge has pink juice spilled all over inside the door and the room smelt like pee and smoke. Also there’s no elevator.
Stayed 1 night in Oct 2023
Response from Guest Relations on 28 Oct 2023
Dear Leah,We regret reading your review, as it is not indicative of our usual standards. Our team works hard to maintain the highest standards, and we are disappointed that we were unable to meet all of your expectations. However, we will use your review as a point of reference for improvement for our team. We appreciate your feedback and look forward to showing you a much more enhanced guest experience in the future.

4/10 Poor

Andrew

Business traveller
Disliked: Staff & service
Dated and bad breakfast
Dated hotel Breakfast is bad
Stayed 4 nights in Oct 2023
Response from Nick B on 20 Oct 2023
Thanks for taking time to review us. Please accept my apologies for not meeting your needs. We hope you will give us another chance to serve you.

4/10 Poor

Verified traveller

Pay a little more and go elsewhere.
We stayed for 5 days, 4 nights. Every morning, the breakfast was awful. The milk was spoiled and smelled foul. The cereal was extremely stale. The waffle mix was basically colored water. In the room, you have to rearrange things just to be able to plug in the microwave. The tubs are extra small and the rags and towels all had stains on them, I’m glad I bring my own. The bed was ok for comfort and I did notice a small stain on the blanket but not the sheets. The sheet did have a fist sized hole in it though. Overall, would not recommend unless it’s a last resort type situation. It is the cheapest in the area though.
Stayed 4 nights in Sep 2023
Response from Nick B on 12 Oct 2023
Hello, Thanks for staying with us. Please accept my apology for not meeting your needs. This is not our normal practice. We hope you will give us another chance to serve you.

10/10 Excellent

Jansy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking nice area
Stayed 1 night in Aug 2023
Response from kp on 20 Aug 2023
Good morning Jansy, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

2/10 Terrible

Elizabeth R

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived 10 minutes after booking via Expedia. No one came to the door, no one answered the phone for me, my husband nor expedia. Then they denied my request for a refund saying I was a no show. I was absolutely not a no show, I came about 10 min after booking and no one would come to the glass nor answer the phone. We used the phone they said to and it sent it directly to voicemail. We knocked on the door and on the lobby glass. We hollered, and called the hotel from our own phones all before reaching out to the help team at Expedia. Once I reached out them the Expedia rep attempted to call them and no one answered.  We had to travel another 30 min down the road and get a different, more expensive room later in our trip than we wanted because they refused to come to the door, answer their phone, or give us a room. What ultimately happened was theft because they took our money but REFUSED to provide the service they said they would.  It is unacceptable for them to deny my refund and unacceptable that after seeing the conversation I had with Expedia's rep they would accept the hotels refusal to refund as a case closed and allow this to happen to your customer. The entire situation is awful customer service.
Stayed 1 night in Aug 2023
Response from Nick B on 8 Nov 2023
Please accept our apologies for not meeting your needs. We have been answering the phone calls ever after mid night. We checked you in as No-show. We hope you will give us another chance to serve you.

10/10 Excellent

robert and nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Kp on 14 Aug 2023
Good Evening Robert and Nancy, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

6/10 Okay

Verified traveller

Our stay was good except for vacuuming outside our door before 8am. Room old, but mostly clean, ac worked, quiet.
Stayed 1 night in Aug 2023
Response from kp on 7 Aug 2023
Good Morning Sir, I apologize my staff did not exceed your expectations. I want all guests to have an enjoyable experience when they make the decision to stay with us. I assure you this issue has been addressed and will not happen again. Thank you for your time. Regards Americas Best Value Inn

4/10 Poor

Jason

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Door to the room did not lock. Found a bug in the room. Toilet did not flush well. Bathroom door knob did not work properly.
Stayed 2 nights in Jul 2023
Response from kp on 1 Aug 2023
Good Morning Sir, I apologize my staff did not exceed your expectations. I want all guests to have an enjoyable experience when they make the decision to stay with us. I assure you this issue has been addressed and will not happen again. Thank you for your time. Regards Americas Best Value Inn

10/10 Excellent

Diana

Stayed 2 nights in Jul 2023
Response from kp on 25 Jul 2023
Good Evening Diana, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 Excellent

William

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We liked the location and had stayed there previously but we found it is no longer Super 8 and found it has deteriorated quite a bit. Plumbing to shower and drain very corroded as was the shower head. The trim was gone. Base in bath was not clean. Television did not work properly! Breakfast was quite skimpy with little selection. Disappointing!
Stayed 1 night in Jul 2023
Response from kp on 26 Jul 2023
Good Evening Diana, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from kp on 25 Jul 2023
Good Evening Diana, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

8/10 Good

Rachel

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Quiet and clean-ish
If you are looking for a quiet place to sleep this is the spot. Overall, clean, basic, carpet a little sticky, but other than that, it's good stay for the price.
Stayed 1 night in Jun 2023
Response from kp on 5 Jun 2023
Good Morning Rachel, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 Excellent

Greg

Stayed 1 night in May 2023
Response from kp on 8 Jun 2023
Good Morning Greg, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff cmand clean room
Stayed 1 night in Apr 2023
Response from kp on 1 May 2023
Good Evening Sabrina, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 Excellent

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was very friendly upon check in and came to our room to put more liquid soap in the dispenser, great service!
Stayed 1 night in Apr 2023
Response from kp on 26 Apr 2023
Good Evening William, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Very dated. Beds are old and uncomfortable. I would avoid staying here.
Stayed 1 night in Mar 2023
Response from kp on 3 Apr 2023
Good Evening sir, I apologize my staff did not exceed your expectations. I want all guests to have an enjoyable experience when they decide to stay with us. I assure you this issue has been addressed and will not happen again. Thank you for your time. Regards Americas Best Value Inn

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023
Response from kp on 2 Apr 2023
Good Morning Mr. John, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

6/10 Okay

Adriana

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t count on their breakfast.
Both days, breakfast was stale bread, stale corn flakes, the juice was also old, nothing was refilled…there was no one to attend to it…really bad, needs better cleaning too. Some lights did no work in the room…Wi-Fi was great.
Stayed 2 nights in Mar 2023
Response from kp on 20 Mar 2023
Good Morning, Adriana, I apologize my staff did not exceed your expectations. I want all guests to have an enjoyable experience when they make the decision to stay with us. I assure you this issue has been addressed and will not happen again. Thank you for your time. Regards Americas Best Value Inn

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023
Response from kp on 19 Mar 2023
Good Morning Robert, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from kp on 18 Mar 2023
Good Morning Kimberly, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 Excellent

Kala

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and Quiet
Very clean Nice and quiet
Stayed 1 night in Mar 2023
Response from kp on 17 Mar 2023
Good Evening Kala, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Fantastic overnight! Remote area with 2 gas stations, 2 fast food places and the Omega, a Mexican restaurant/bar with slots next door. Soundproof and spotless room, the bathroom was most impressive, even the floor shined! Clean everything…lobby, hallways, stairs, beds. Their housekeeping staff deserves 10 stars!!! Stay here!
Stayed 1 night in Mar 2023
Response from kp on 3 Mar 2023
Good Morning Linda, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 Excellent

Diane

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2023
Response from kp on 13 Feb 2023
Good Evening Sir, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

4/10 Poor

Tamara

Stayed 1 night in Feb 2023
Response from Kp on 6 Mar 2023
Good Morning Sir, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

6/10 Okay

Stephanie

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Very nice staff
Stayed 1 night in Jan 2023
Response from kp on 11 Jan 2023
Good Morning Stephanie, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

4/10 Poor

Cara

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were stains on the bed spread and urine stains on the toilet.
Response from kp on 6 Jan 2023
Good Morning Sir, I apologize my staff did not exceed your expectations. I want all guests to have an enjoyable experience when they make the decision to stay with us. I assure you this issue has been addressed and will not happen again. Thank you for your time. Regards Americas Best Value Inn

6/10 Okay

Jenny

Stayed 1 night in Dec 2022
Response from kp on 25 Dec 2022
Good Evening Sir, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) America's Best Value Inn.

10/10 Excellent

John

Stayed 1 night in Dec 2022
Response from Kp on 6 Mar 2023
Good Morning John, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

6/10 Okay

Curtis

Response from kp on 6 Nov 2022
Good Morning Sir, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is aged but clean. Very nice personal.
Stayed 1 night in Nov 2022
Response from kp on 5 Nov 2022
Good Morning Sir, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

2/10 Terrible

Rick

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Did not like anything. The bathroom was so dirty and discusting. Guard on the air unit was broken.
Stayed 1 night in Oct 2022
Response from kp on 17 Oct 2022
Good Morning Sir, I apologize my staff did not exceed your expectations. I want all guests to have an enjoyable experience when they make the decision to stay with us. I assure you this issue has been addressed and will not happen again. Thank you for your time. Regards Americas Best Value Inn

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean property next to the highway
Stayed 1 night in Oct 2022
Response from kp on 17 Oct 2022
Good Morning Sir, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

6/10 Okay

Matthew

Business traveller
Stayed 1 night in Sep 2022
Response from kp on 18 Sept 2022
Good Evening Matthew, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 Excellent

KIERSTEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!
I greatly enjoyed this hotel. Waffles at breakfast, excellent employee on staff, and wonderful room. Excellent price too! Very impressed.
Stayed 1 night in Sep 2022
Response from kp on 15 Sept 2022
Good Morning Kiersten, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 Excellent

jose

Stayed 2 nights in Sep 2022
Response from kp on 6 Mar 2023
Good Morning Jose, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022
Response from kp on 6 Mar 2023
Good Morning Mary, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 Excellent

CHRISTINA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was very friendly and helped us out with extended checkout time.
Stayed 1 night in Jul 2022
Response from kp on 5 Aug 2022
Good Evening Christina, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

8/10 Good

Lisa A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from kp on 21 Jul 2022
Good Morning Lisa, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you Kp Patel(Gen. Manager) Americas Best Value Inn.