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Reviews of Hampton Inn & Suites Banning-Beaumont

2.5 out of 5
Hampton Inn & Suites Banning-Beaumont
6071 Joshua Palmer Way, Banning, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1000 reviews" "
Rating 8 - Good. 289 out of 1000 reviews" "
Rating 6 - Okay. 95 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 46 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very helpful. Check in and out was made very easy. Would stay here again.
Stayed 1 night in May 2024

6/10 Okay

Martina, Lomita

Travelled with partner
Liked: Staff & service
Feels safe, shoppping nearby
Stayed 1 night in May 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was quiet, clean,staff,parking and food places was local.
Stayed 1 night in May 2024
Response from S.M. Front desk agent on 24 May 2024
Stephanie,Thank you for your recent stay with us.

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in May 2024
Response from S.M. Front desk agent on 24 May 2024
Dear Margarita,We Thank you for your recent stay with us. Hope to see you again soon.

10/10 Excellent

Angelica, Chino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adjacent to freeway exit and a lot of truck park on the side of the street up to the entrance to the hotel.
Stayed 1 night in May 2024
Response from S.M. Front desk agent on 24 May 2024
Dear Angelica,We appreciate your recent stay with us and yes, we are one of the few Hotels in the area with access to big rig parking. We hope to see you again soon.

10/10 Excellent

Bobbie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms quiet.
Stayed 2 nights in Apr 2024
Response from Silvia M. on 24 May 2024
Thank you for your recent stay with us. We wish you safe future travels.

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good customer service is essential for any business to succeed; Hailey from the front desk excelled in that area. It's always refreshing to interact with someone that goes beyond her job duties.
Stayed 1 night in May 2024
Response from Silvia M. on 16 May 2024
Dear Donna,We thank you for your feedback and we will let Haley know of your good word.

8/10 Good

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2024
Response from Silvia M. on 16 May 2024
Dear Irma,Thank you for your recent stay. Hope to see you again.

10/10 Excellent

JODI, COTO DE CAZA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with this place and the rooms. The people at the front desk were very nice and welcoming. Will definitely be back.
Stayed 1 night in May 2024
Response from Silvia M. on 16 May 2024
Dear Jodi,Thank you for your response. We can't wait to see you return.

10/10 Excellent

Ashley

Stayed 4 nights in Apr 2024
Response from Silvia M. on 7 May 2024
Dear Ashley,Thank you for your feedback we appreciate you.

10/10 Excellent

Charito

Liked: Cleanliness, staff & service, property conditions & facilities
The employees are friendly, and the rooms are clean.
Stayed 1 night in May 2024
Response from Silvia M. on 7 May 2024
Dear Charito,Thank you for your recent stay with us. We appreciate your feedback.

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so accommedating!!
Stayed 1 night in Apr 2024
Response from Silvia M. on 1 May 2024
Dear Gail,We appreciate your response, we hope to see you again.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Silvia M. on 1 May 2024
Dear Barbara, Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Silvia M. on 1 May 2024
Dear Patty,Thank you for your recent stay.

4/10 Poor

Melanie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our nonsmoking room was across the hall from smoking rooms. We had to place a towel by the door to decrease the smoke smell. The hallway and our nonsmoking room reeked of tobacco and marijuana smoke. While the staff was pleasant, I would not return.
Stayed 1 night in Apr 2024
Response from Silvia M. on 1 May 2024
Dear MelanieWe Thank you for your recent stay with us. And we offer our apologies for the inconvenience caused to you.

10/10 Excellent

Joanna

Stayed 1 night in Apr 2024
Response from Silvia M. on 16 May 2024
Thank you for your recent stay.

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024
Response from Silvia M. on 26 Apr 2024
Thank you for staying with us, and yes pretty convenient, kind of central to quite a few places.

10/10 Excellent

Xinia, Goicoechea

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
that´s good
Stayed 2 nights in Apr 2024
Response from Silvia M. on 26 Apr 2024
Thank you for your recent stay with us, we wish you safe travels.

8/10 Good

RADANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,nice staff,good breakfast. Hard to find a good spot to walk dog in the neighborhood, not nice at all.
Stayed 1 night in Apr 2024
Response from Silvia M. on 26 Apr 2024
Dear Radana,Thank you for your feedback. And no not enough space for dog walking on the property, although very near by we do have a couple of really nice parks.

10/10 Excellent

Junseok, La Habra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was a great night
Stayed 1 night in Apr 2024
Response from Silvia M. on 26 Apr 2024
Dear JunseokThank you for your feedback, it is greatly appreciated.

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Apr 2024
Response from Silvia M. on 26 Apr 2024
Dear AhmedThank you for leaving a response score, we appreciate it very much.

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Silvia M. on 11 Apr 2024
Thank you.

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service provided by Nelly. Thanks
Stayed 1 night in Apr 2024
Response from Silvia M. on 11 Apr 2024
Manuel,Thank you for recent stay, we will let Yaneli know about her mention in your review.

10/10 Excellent

Radlina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice plwaaaant stay n nice hot and cold water great for the body.
Stayed 1 night in Apr 2024
Response from Silvia M. on 11 Apr 2024
Radlina,Thank you for choosing Hampton Inn, we apreciate your feedback.

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sylvia was friendly and efficient at check in. Room was nice, clean and spacious. We would recommend to others and certainly return ourselves.
Stayed 1 night in Apr 2024
Response from Silvia M. on 7 Apr 2024
Ralph,Thank you and we look forward to seeing you again.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Mar 2024
Response from Silvia M. on 7 Apr 2024
Paul, We appreciate your feedback. Safe travels.

10/10 Excellent

Amber

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl that checked us in was amazing
Stayed 1 night in Apr 2024
Response from Silvia M. on 7 Apr 2024
Amber,Thank you for your feedback, safe travels.

10/10 Excellent

Lin

My stay was nothing short of perfect.
Stayed 1 night in Apr 2024
Response from Silvia M. on 7 Apr 2024
Lin, We appreciate you, and wish you safe travels.

8/10 Good

Ramzi, Girard

Stayed 1 night in Mar 2024
Response from Silvia M. on 26 Apr 2024
Thank you for staying with us.

6/10 Okay

Erma

Travelled with family
The dining area was a untidy.
Stayed 1 night in Mar 2024
Response from Cynthia Fitch on 1 Apr 2024
Our apologies for the untidy manner in which you found our dining area. I will make note for our breakfast and front desk teams to check the space more frequently.

8/10 Good

michalene

Business traveller
Liked: Cleanliness, staff & service
The stay was fine. Clean, but needs some updating
Stayed 3 nights in Mar 2024
Response from Silvia M. on 27 Mar 2024
Dear Michalene,Thank you for staying with us, and yes updates are coming later this year and the following year. We hope you get the chance to visit us mid-year 2025 to enjoy another stay with us.

8/10 Good

Loreto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of big rig trucks in the surrounding areas like a rest stop
Stayed 1 night in Mar 2024
Response from Silvia M. on 27 Mar 2024
Dear Loreto,Thank you for your recent stay with us, we hope you visit us again in the future.

10/10 Excellent

Angela

Business traveller
Liked: Amenities
Nice and quiet. I feel safe, clean rooms and friendly staff.
Stayed 2 nights in Mar 2024
Response from Silvia M. on 27 Mar 2024
Dear Angela,Thank you for staying with us here at Hampton Inn Banning/Beaumont, we hope to see you again soon.

8/10 Good

Jennifer, Mesa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had to pay to park on hotel grounds.
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 21 Mar 2024
Thank you for staying with us here at Hampton Inn We hope to see you again

10/10 Excellent

Antonio, San Jacinto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick checkin
Stayed 1 night in Mar 2024
Response from S.M. Front desk agent on 9 Mar 2024
Dear AntonioWe appreciate your feedback, and hope to see you again soon.

6/10 Okay

Michael

Business traveller
This site charges for parking in spite of the hotel not being located in a busy metropolitan area.
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 28 Feb 2024
Dear MichaelWe do apologize for the inconvenience of the parking fee.Thank you for your stay with us. We do hope to see you again in the future.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it !
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 27 Feb 2024
Dear Julie,We appreciate your feedback and for choosing us as your stay. Thank you. We hope to see you again.

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean environment
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 27 Feb 2024
Dear AnitaThank you for your feedback and for your stay with us.We hope to see you again soon.

10/10 Excellent

ALISON

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 27 Feb 2024
Dear Alison,Thank you for your recent stay with us. We appreciate your feedback and hope to see you again soon.

6/10 Okay

Yasser

Stayed 4 nights in Feb 2024
Response from S.M. Front desk agent on 27 Feb 2024
Dear YasserThank you for staying with us. We wish you safe travels and hope to see you again.

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and quiet. Difficult for rolling luggage to enter the property and elevator.
Stayed 2 nights in Feb 2024
Response from S.M. Front desk agent on 24 Feb 2024
Dear Susan We appreciate your staying with us. We are sorry for the inconvenience with the luggage. We do so hope to see you again soon.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 24 Feb 2024
Dear WalterWe thank you for your recent stay with us here at Hampton Inn. We hope to see you again soon.

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 21 Mar 2024
Thank you for your recent stay with us we wish you the best in future travels

10/10 Excellent

mahmood

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 24 Feb 2024
Dear MahmoodThank you for your recent stay with us. We hope to see you again soon.

2/10 Terrible

MaryKarmen, PHOENIX

Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 21 Mar 2024
Dear Mary KarmenI wish you would've given in us the chance to make it right with your stay. Wishing you all the best of luck with future travels.

2/10 Terrible

Brenda G

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 18 Feb 2024
Dear BrendaI see that you did not stay with us, your reservation shows you as a no-show guest so i'm not quite sure what your rating is all about.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 16 Feb 2024
Dear ChrisThank you for your recent stay with us. We hope to see you again soon.

8/10 Good

Shorn

Liked: Cleanliness, staff & service, amenities
The room was very nice. Breakfast was good. Staff had great attitudes.
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 16 Feb 2024
Dear ShornThank you for your feedback. We appreciate your business and hope to see you again soon.

10/10 Excellent

Maria, Vista

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from S.M. Front desk agent on 16 Feb 2024
Dear MariaThank you for your recent stay with us. Hope to see you again soon.