Ugh, where do I start? Let’s just say if you expect clean rooms, this is not it. I had to go ask for extra linen to put on sofa that we attempted to use for our son, but when we unfolded it, we folded it right back in, after what we saw. The white mattress topper that was there was not changed for god knows how long. Bunch of black pieces of something. If you didn’t look close you’d think those are bed bugs. Floor in the bathroom might have been swept before we got in, but in every corner you could see the small pieces of dirt, small clear rubber bands, pieces of fuzz, etc. Same for the floor by the kitchen. Furniture drawers were not cleaned for a while, with hair and pieces of crumbs. Not one, but all of them. I used our wipes to clean one part of drawers to put our clothes in. No utensils in their kitchen, which is part of each studio, so had to go ask for those too. Body lotion was empty , so here I go to reception again. I felt like a nuisance to the hotel staff, which I should not be as these things should be in the room before guests arrive. The pillows in the room are simply horrible, just too flat for our taste. You could tell that room was not clean thoroughly between different guests. Needless to say, we would NOT stay here again and that is coming from my spouse, who is not picky at all and we don’t ever write reviews on our stays, but we’re simply not impressed.