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Reviews of La Quinta Inn by Wyndham Radford

2.5 out of 5
La Quinta Inn by Wyndham Radford
1450 Tyler Ave, Radford, VA

Reviews

8.0

Very good

Rating 10 - Excellent. 287 out of 829 reviews" "
Rating 8 - Good. 318 out of 829 reviews" "
Rating 6 - Okay. 131 out of 829 reviews" "
Rating 4 - Poor. 62 out of 829 reviews" "
Rating 2 - Terrible. 31 out of 829 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MYUNGHYUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

theresa

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

6/10 Okay

wayne

Liked: Staff & service
OK. Not the best. Not the worst.
Stayed 1 night in May 2024

8/10 Good

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good location and close to Radford University. I wish a question would have been asked online if any special conditions were required. My mom cannot walk well and we ended up on the second floor with no elevator. .
Stayed 2 nights in May 2024

8/10 Good

Bridgette

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
As a lone traveler. I felt safe here, but the breakfast is lacking and there was a terrible smell at the facility from the non-working public men's bathroom.
Stayed 2 nights in Apr 2024
Response from Nino G on 3 May 2024
Thank you for letting us know. We will investigate this immediately.

10/10 Excellent

HARRIET

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful! Very friendly, helpful and extremely pleasant to work with! We will definitely come back and definitely refer others!!
Stayed 2 nights in Apr 2024
Response from Nino G on 3 May 2024
Thank you! I agree we have a great team. We appreciate you referring us to other guests.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as expected,
Stayed 1 night in Apr 2024
Response from Nino G on 3 May 2024
Happy to hear that we are consistent each time with your experience with us.

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nino G on 3 May 2024
Thank you for taking the time rate our hotel! We look forward to seeing you again.

10/10 Excellent

john

Stayed 1 night in Apr 2024

8/10 Good

Sandra

Travelled with family
Liked: Staff & service, property conditions & facilities
For one night was ok.
Stayed 1 night in Apr 2024
Response from Nino G on 3 May 2024
Was there anything that we could have done better to improve the experience?

10/10 Excellent

Christopher

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from Nino G on 3 May 2024
We love our team! They do just a great job taking care of our guests!

4/10 Poor

James

Stayed 1 night in Apr 2024
Response from Nino G on 3 May 2024
I noticed that we did not score well. Was there anything that we could have done better to improve the guest experience?

10/10 Excellent

Michael, Reston

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Welcoming.
Stayed 1 night in Apr 2024
Response from Nino G on 3 May 2024
Awesome! Thank you! So happy that you enjoyed your stay with us!

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room!
Stayed 1 night in Apr 2024
Response from Nino G on 3 May 2024
Awesome! So happy that the staff took great care of you and that you had a clean room!

4/10 Poor

Avery

Disliked: Cleanliness, staff & service
Wish was cleaning showers curtains and better
Stayed 3 nights in Apr 2024
Response from Nino G on 3 May 2024
Thank you for your feedback, however, our hotel has glass shower doors. Please let us know during your stay with us if something is not right and will be happy to correct it immediately.

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected. Friendly staff!
Stayed 1 night in Apr 2024
Response from Nino G on 3 May 2024
Awesome! So excited to see that you have continuously enjoyed your stay with us!

10/10 Excellent

Osman

Stayed 4 nights in Mar 2024
Response from Nino G on 3 May 2024
Thank you for taking the time to rate our hotel. We hope to see you again soon!

10/10 Excellent

Ana

Stayed 1 night in Apr 2024
Response from Nino G on 3 May 2024
Thank you for taking the time to rate our hotel. We hope to see you again soon!

10/10 Excellent

Kent

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could hear through walls of other rooms , not much area for our little dog to potty, but really not bad for 1 night stay!
Stayed 1 night in Apr 2024
Response from Nino G on 3 May 2024
Thank you for staying with us! Sorry you missed the are we set up by the pole sign we have for pets. Otherwise we can recommend the pet park that is near by. We hope to see you again soon.

10/10 Excellent

James

Travelled with partner
Liked: Amenities, property conditions & facilities
I was surprised we had no coffee maker in the room.
Stayed 1 night in Apr 2024
Response from Nino G on 3 May 2024
More than happy to have a coffee maker put in your room upon request. If you ever stay with us please just reach out to us at the front desk to assist you with your needs.

10/10 Excellent

Christine R.

Great stay.
Stayed 1 night in Mar 2024
Response from Nino on 2 Apr 2024
Awesome! I am so happy that you enjoyed!

8/10 Good

Jennifer

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredibly friendly and helpful!
Stayed 4 nights in Mar 2024
Response from Nino on 2 Apr 2024
We love our team! The passion they have to make everyone feel welcomed and taken care of is awesome!

6/10 Okay

Amanda

Travelled with family and small children
Liked: Staff & service
Things were relatively ok, but we found dog food scattered in our room and everything on the dresser was sticky. The people working there were so nice, but I'm not sure we would stay here again. Though this is not the staff's fault, things were also decently noisy where our room was.
Stayed 1 night in Mar 2024
Response from Nino on 2 Apr 2024
I am so sorry to hear that you had this experience. I can assure that this was an oversight. When you are with us if something is not right with your stay let us know. We will get you to another room and get you settled in.

8/10 Good

viktoriya

Travelled with family
Liked: Staff & service
Front desk people was great.
Stayed 3 nights in Mar 2024
Response from Nino on 12 Mar 2024
Awesome! That is awesome to hear! We love our team. They have such a passion for the guest experience.

2/10 Terrible

samia

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 3 nights in Mar 2024
Response from Nino on 12 Mar 2024
Can we get more specific feedback so that we can correct our guest experience?

2/10 Terrible

Michael

Stayed 1 night in Mar 2024
Response from Nino on 2 Apr 2024
Can we get some feedback from your stay with us! We definitely want to get things right!

6/10 Okay

Jerry

Liked: Staff & service
Need update their appliances. Need clean better in the bathroom. Not a lot of choices for breakfast.
Stayed 1 night in Feb 2024
Response from Nino on 6 Mar 2024
Thank you for the feedback. Can I get some more details regarding your room. Which appliances are you referring to?

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Room was clean and comfortable. The shower needs improvement. Nice fixtures, however, the positioning of the hand held shower head is such that if not very careful water will run out into floor. That could cause an accident. The refrigerator also hums when temp is adjusted. That is annoying. The staff is very nice. Location of hotel is good.
Stayed 1 night in Feb 2024
Response from Nino on 6 Mar 2024
Thank you for sharing your feedback. We will get right on to these issues and get them corrected.

6/10 Okay

Charmane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Nino on 6 Mar 2024
I hate to see that we did not meet you exceptions. Was there anything that we could have done better to improve upon the experience?

4/10 Poor

JENNIFER

Stayed 3 nights in Jan 2024
Response from Nino on 2 Apr 2024
We would love to get some feedback regarding your stay. Rest assured we will get is it corrected.

10/10 Excellent

Shelby

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms . Very quiet.
Stayed 1 night in Feb 2024
Response from Nino on 6 Mar 2024
Thank you for taking the time to rate the La Quinta Inn & Suites of Radford. We hope to see you again soon.

8/10 Good

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice except the breakfast. Almost nothing left 30 minutes before it was done. Not at all what was promised.
Stayed 1 night in Feb 2024
Response from Nino on 6 Mar 2024
Sorry about your breakfast experience. Please let us know next time and we will make you a plate.

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nino on 6 Mar 2024
Thank you for taking the time to rate the La Quinta Inn & Suites of Radford. We hope to see you again soon!

6/10 Okay

eli

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was specious. However, when entering the hotel there is a moldy odor. The included breakfast was poor and uninviting. The receptionist when we arrived was not courteous and uncaring. While the hotel was practically empty, only a handful of guest, we asked to get another chair for the room (there was only one chair). The receptionist said that it's impossible since they are needed in the other (empty) rooms. After some encouragement, she spoke with the manager who authorized to bring another chair so that we could both sit at the same time. Perhaps some training in customer's service would be beneficial to the evening shift receptions. In contrast the following morning receptionist was very courteous and helpful.
Stayed 1 night in Jan 2024
Response from Nino on 30 Jan 2024
Thank you for sharing your experience regarding the staff. We will definitely review on what they can and can not offer our guests. We appreciate you letting us know and hope to see you again soon!

10/10 Excellent

Gwendolyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very nice, quiet. The breakfast was awful, though; that was the only negative.
Stayed 1 night in Jan 2024
Response from Nino on 23 Jan 2024
I am happy to see that you enjoyed your stay. Can I get more specific feedback regarding breakfast?

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nino on 16 Jan 2024
Thank you for taking the time to rate our hotel. We hope to see you again!

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Other then unexpected incidental charge it was a great experience
Stayed 1 night in Jan 2024
Response from Nino on 16 Jan 2024
Sorry about that! Thank you for taking the time to rate our hotel. We hope to see you again!

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Nino on 16 Jan 2024
Thank you for taking the time to rate our hotel. We hope to see you again!

10/10 Excellent

Anthony

Stayed 1 night in Jan 2024
Response from Nino on 16 Jan 2024
Thank you for taking the time to rate our hotel. We hope to see you again!

10/10 Excellent

Kelsey

Stayed 1 night in Jan 2024
Response from Nino on 5 Jan 2024
Thank you for taking the time to rate our hotel!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nino on 5 Jan 2024
Thank you for taking the time to rate our hotel.

10/10 Excellent

Robert

Stayed 1 night in Dec 2023
Response from Nino on 5 Jan 2024
Thank you for taking the time to rate our hotel!

4/10 Poor

Ryan

Business traveller
Disliked: Property conditions & facilities, room comfort
Lacking in key areas
It was a Smokey lobby every day. The walls didn’t have the adequate sound transmission rating for a quiet stay and their didn’t have accessible rooms.
Stayed 6 nights in Dec 2023
Response from Nino on 5 Jan 2024
Thank your the feedback. We will review the smoking policy with our team. I apologize for not having the accessible room available for during your stay with us.

8/10 Good

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Some better breakfast options would be nice.
Stayed 1 night in Dec 2023
Response from Nino on 5 Jan 2024
Thank you for the feedback! What type of options would you like to see from us.

8/10 Good

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Slept well, and clean room
Stayed 1 night in Dec 2023
Response from Nino on 5 Jan 2024
Fantastic! Thank you for sharing your experience.

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and comfortable.
Stayed 1 night in Dec 2023
Response from Nino on 12 Dec 2023
I am so happy that you enjoyed your stay with us! Hope to see you again soon!

10/10 Excellent

Julian

Stayed 1 night in Dec 2023
Response from Nino on 7 Dec 2023
Thank you for taking the time to rate our hotel. We are so happy to see that you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed Direct TV (just like home) and the shower and eggs/sausage for breakfast. Staff was friendly and helpful at breakfast. well lit parking was comforting. Appreciate the gym option. I usually stay at a hotel nearby that was booked. This hotel is definitely on my list when I return
Stayed 1 night in Dec 2023
Response from Nino on 7 Dec 2023
Awesome! I am so happy that we made you feel at home with us! Looking forward to having you back in with us!

10/10 Excellent

Billee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gal who checked us in was super friendly. For being a bit older hotel, very clean.
Stayed 1 night in Oct 2023
Response from Nino on 14 Nov 2023
We love Barb! She does an amazing job in taking care of our guests!

10/10 Excellent

Rodney

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our rooms were very neat and clean and well-furnished. The staff was very helpful, and went above and beyond in meeting any needs we had. The breakfast bar was great as well. Next time we stay in Radford, we will definitely be here!
Stayed 8 nights in Oct 2023
Response from Nino on 14 Nov 2023
Awesome! I am so happy that you enjoyed your room and that the staff made you feel welcome! We look forward to seeing you on your next stay.