Private kitchen
Check availability

Reviews of Providence Park

2.5 out of 5
Providence Park
46 Providence Rd, Providence Portal, NSW

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brendan

Stayed 1 night in Jul 2023

10/10 Excellent

Sze Chit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are really friendly and helpful, food was nice at the restaurant. Had a great stay there.
Stayed 3 nights in Jun 2023
Response from Providence Park on 3 Jul 2023
Thanks Sze!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2023
Response from CM on 3 Jul 2023
Thanks for the review!

6/10 Okay

DILIPAN

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor lighting at night. difficult to find our property. terrible quality of food.
Stayed 1 night in Jun 2023
Response from CM, Providence Park on 3 Jul 2023
Hi Dilipan. It's always disheartening to get a negative review, however it would be most helpful if you could get in touch to let us know of the problems you encountered and how we can address them. Your assistance would be greatly appreciated.

4/10 Poor

Sarah

Liked: Staff & service
disappointing for the price
the wifi was terrible - I could not connect to the wifi and Telstra service to the area was just as bad. My whole reason for booking at $500.00 a night was so I could work - needing WIFI
Stayed 3 nights in Apr 2023
Response from CM on 2 May 2023
We're sorry to hear that you are upset that the WiFi wasn't working on your device(s) and that Telstra don't provide adequete coverage in this area. In regards to the phone coverage of the area, that's something you'll need to take up with Telstra, we're at their behest on these things, and they own the towers, not much we can do about that unfortunately. We've had the IT company who manages the WiFi come and investigate and they couldn't find any issues with the coverage in the cottage that you were located in, not saying that you didn't have problems, but just an update in that regard.Again, We're sorry you had a poor experience here and we do hope that you will try and stay another time.

10/10 Excellent

Thierry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly. Great location

6/10 Okay

Kim

Travelled with group
Disliked: Staff & service
Not a good place
Cabin was clean, no hair dryer, no fry pan in the kitchen, when I asked for one it took over an hour for the manager to come and tell me he could not find one and he doesn’t even have one himself. No TV or radio, no mobile reception.
Stayed 2 nights in Sep 2022

10/10 Excellent

Osama

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and friendly staff
Stayed 1 night in Jul 2022

8/10 Good

shradha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will go again
Stayed 1 night in Jul 2022