Private kitchen

Reviews of TownePlace Suites by Marriott Portland Beaverton

2.5 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 342 out of 411 reviews" "
Rating 8 - Good. 47 out of 411 reviews" "
Rating 6 - Okay. 12 out of 411 reviews" "
Rating 4 - Poor. 5 out of 411 reviews" "
Rating 2 - Terrible. 5 out of 411 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Arman Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so clean and convenient
Stayed 1 night in May 2024

10/10 Excellent

Harman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend it to anyone who wants to see Oregon zoo because it’s so nearby just 10 mins drive
Stayed 1 night in Apr 2024

10/10 Excellent

KAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Erin on 16 Apr 2024
Thank you for your visit and your great rating, Kai - we hope to welcome you again soon!

10/10 Excellent

Tristan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself was great. Zero Compaints. Area surrounding seems to have issues with homelessness and poverty.
Stayed 1 night in Apr 2024
Response from Erin on 16 Apr 2024
We're delighted our property met expectations and hope we had an opportunity to discuss or assist you with any discomforts with our area. Please know that we will continue working with local authorities and organizations to address these challenges, and we appreciate your understanding. Thank you again, we hope to welcome you back for another visit in the future.

8/10 Good

Janeane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For this visit the location
Stayed 6 nights in Mar 2024

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Erin on 15 Mar 2024
Thanks for the 5/5 rating, Darla. We hope you come back soon!

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to check in early and the room is great as well as the staff. Very happy 😊
Stayed 1 night in Feb 2024
Response from Erin on 14 Feb 2024
Thank you for sharing your joyful feedback, Jamie. We hope you return to see us again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Erin on 6 Feb 2024
Thank you for sharing your stellar rating. We hope to see you again soon!

10/10 Excellent

Catherine

Stayed 1 night in Feb 2024
Response from Erin on 21 Mar 2024
Thank you for the stellar rating, Catherine. Our team is overjoyed you were pleased with your stay!

4/10 Poor

Seoyoung

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are not so friendly.
Stayed 1 night in Dec 2023
Response from Erin on 29 Dec 2023
Seoyoung, while we appreciate your sharing your thoughts, we are saddened to hear your experience with our hospitality fell short of our ordinarily high standards. Please accept our sincere apologies for the lapse in service. We hope you return for a friendlier visit in the future. Thank you!

10/10 Excellent

WOOCHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our go to hotel when we visit Portland. Clean, friendly staff, and have gluten free breakfast options. Highly recommend!
Stayed 2 nights in Dec 2023
Response from Erin on 29 Dec 2023
Our team is honored to receive your compliments; thank you for sharing, Woochan. Your enthusiastic recommendation is deeply appreciated; it’s a joy to hear we’re your Portland go-to. We hope to welcome you for another clean and fun (and gluten free) experience soon!

10/10 Excellent

REYNALDO T

Response from Erin on 24 Jan 2024
Your 5/5 rating is appreciated, Reynaldo; thank you for sharing. We hope you come back for another excellent experience soon!

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Erin on 13 Dec 2023
Thank you for the five star rating, Rick. We hope to welcome you back soon!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Erin on 5 Dec 2023
Thanks for sharing you rating, John. We hope to welcome you back to ensure you have a 5/5 experience!

10/10 Excellent

Maritza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great, breakfast was good and the rooms were very cleaned and cozy.
Stayed 2 nights in Nov 2023

10/10 Excellent

Derenda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and a lovely place to stay! We stayed for a week in one of the studio units. It was spacious and nicely decorated. The free breakfast was very good and the breakfast staff was friendly and helpful. Front desk staff was amazing. I was very pleased with this hotel! helpful
Stayed 6 nights in Nov 2023

10/10 Excellent

joseph

Stayed 3 nights in Nov 2023
Response from Kim on 18 Dec 2023
Your excellent rating is greatly appreciated, Joseph. Thank you so much for sharing!

10/10 Excellent

Prasanth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and clean. Easy and free parking
Stayed 1 night in Nov 2023
Response from Erin on 29 Nov 2023
Thank you for your kind remarks, Prasanth. We're delighted you enjoyed your visit!

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, and great location for us. It would be great if there were plug-ins for EV’s.
Stayed 3 nights in Nov 2023
Response from Erin on 29 Nov 2023
Thank you for sharing your feedback, Leonard. Your suggestion is appreciated and will be taken into consideration as we seek to improve our facilities moving forward. We hope to see you for more friendly fun in the future!

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. Loved the kitchen facilities in room.The fire pit and barbecues were inviting.
Stayed 3 nights in Nov 2023

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay!
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locale was easy and convenient foe our purposes.
Stayed 4 nights in Nov 2023
Response from Erin on 17 Nov 2023
Thank you for sharing your comment, Paul. We are delighted you found our location convenient and we hope to see you back soon!

10/10 Excellent

Maria Theresa

Travelled with family
Liked: Amenities
Friendly staffs. And very clean.
Stayed 4 nights in Nov 2023
Response from Erin on 15 Nov 2023
Your kind words are greatly appreciated, Maria Theresa. We hope to see you again soon!

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Erin on 1 Nov 2023
Thank you for the stellar rating, Lori! We hope you return soon!

10/10 Excellent

Miyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Erin on 2 Nov 2023
Thanks for the fantastic rating, Miyuki. We hope to see you again soon!

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Team members were very friendly. Always at the front desk greeting people with smiles. Breakfast was terrific and even the breakfast team members were always present and greeting people.
Stayed 7 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
This was one of the better stay I have had at a motel in years. Every employee was very nice and said hello to everyone that past by. Room was clean and well equipped. The only cons we had and that’s just our opinion. Is the bed was a little soft and the breakfast waffles should be homemade not in a package. Love the outside fire area with grills you can use.
Stayed 1 night in Oct 2023
Response from Erin on 1 Nov 2023
Thank you for taking the time to share the details of your experience. Our team is delighted to be among your favorite recent stays. Your observations regarding our bedding and breakfast offerings are appreciated and will be kept in mind as we seek to improve in the future. Thank you again for being our guest; we hope to see you again soon!

8/10 Good

Roel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with kitchen!
It was a pretty good stay. Takes a while for the room to get cold and for some reason the fan in the bathroom is not working or not strong enough. Overall a good hotel with good amenities. Kitchen is a plus. We had a great time.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Friendly front desk staff. Great breakfast. Not fancy, but comfortable for a quick business trip. Easy, free parking was nice.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jose, STANTON

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Erin on 5 Nov 2023
Thank you for the excellent rating, Jose. We hope to see you again soon!

10/10 Excellent

Noal

My go to hotel in the area. Always clean and the front desk staff are wonderful. The mini kitchen large refrigerator and comfortable bed are a plus. Also love the shower but the bathroom faucet gets everything wet😆
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Stayed 3 nights in Sep 2023
Response from Erin on 17 Oct 2023
Thank you for sharing your rating, Matthew. We're thrilled you enjoyed your stay!

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 1 night in Oct 2023
Response from Erin on 20 Oct 2023
Thank you for your kind comments, Ronald! We hope to see you again soon!

8/10 Good

wing hau, buranby

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are excellent and hotel is new and well maintained. The only down side for me is our room is located right beside the ground floor parking lot so it’s a bit noisy and people keep passing by.
Stayed 2 nights in Sep 2023
Response from Erin on 20 Sept 2023
Thank you, Wing Hau, for sharing your thoughts. We are delighted to hear you enjoyed your stay overall. Your feedback regarding your room’s location is greatly appreciated. If we were unable to address this concern and/or offer alternative accommodations during your stay, we sincerely apologize. We hope to welcome you back for a more quiet, restful stay in the future!

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so welcoming and friendly. Breakfast was decent. Quiet hotel.
Stayed 4 nights in Sep 2023
Response from Erin on 22 Sept 2023
Thank you for your warm comments, Pat. We're delighted to hear you had a friendly and restful stay!

10/10 Excellent

Robin, Fort Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel! The room was clean and the staff was friendly and helpful! Coffee and breakfast made the morning very nice! It’s also wonderful that this hotel is so centrally located. Making it easy to visit other areas of Portland!
Stayed 1 night in Sep 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amenities. Room Spacious. I was surprised that there was no house keeping for the room, wasn’t sure if they only clean after 2days??? Not a big deal but always nice to come back to tidy room and made bed after a long day.
Stayed 2 nights in Aug 2023
Response from Erin on 29 Aug 2023
Thank you for taking the time to share your feedback. We are delighted you enjoyed our service and amenities overall! We agree, a clean and organized room is essential to an excellent stay. Our housekeeping team is scheduled to visit rooms every other day; however, we can adjust to daily cleanings by request. If this was not made clear during check-in, we sincerely apologize! We hope you will give us the opportunity to ensure a flawless experience during a return visit. Should anything occur requiring attention, please let a member of staff know and we will seek resolution immediately. Thanks again!

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Aug 2023

8/10 Good

Wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Each employee I encountered was welcoming, helpful and engaged. The room was clean and comfortable. The breakfast had good options and an attentive team keeping it clean and stocked.
Stayed 1 night in Aug 2023

6/10 Okay

Daniel

Stayed 2 nights in Aug 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Preciosa

Liked: Staff & service, property conditions & facilities
The closet and the elevator don't smell clean. There were crumbs on the table when we first came in. The staff are attentive.
Stayed 3 nights in Aug 2023
Response from Erin on 8 Aug 2023
Thank you, Preciosa, for your visit and your review! We're concerned by the cleanliness items you mentioned and hope we had a chance to address it. If you brought it to our attention and we fell short, please accept our sincere apology -- we aim to provide spotless rooms and tidy public areas and we're sorry we fell short. We're glad you enjoyed your visit overall and appreciate your compliments for our staff. Thanks again - we look forward to our next chance to welcome you - for a flawless visit next time!

10/10 Excellent

Young

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good :)
Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for three days for a high school reunion and to visit old friends in Beaverton. The location was good for getting around, right by 217 for driving and I was able to walk to the high school, transit center and Cedar Hills Crossing in less than half an hour. The hotel staff was very attentive and I even received and upgraded room on my arrival that was definitely a suite with a bedroom, living room and full kitchen.
Stayed 3 nights in Jul 2023
Response from Erin on 3 Aug 2023
We are thrilled you enjoyed your visit and are so pleased our location was so convenient to your reunion. We're glad our room was comfortable and convenient, and delighted our staff was a highlight! Thank you, Susan, we hope to welcome you for another visit soon!

10/10 Excellent

Kyleigh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a two-week work trip in a Portland and decided to stay outside of the city in Beavertown and was SO glad I did. Staying here was an enjoyable experience. The staff was very accommodating and friendly. The public areas were always clean. I had a kitchenette and did not need to buy any extra appliances, it had everything I needed for my long stay. Plus, many restaurants and coffee shops nearby. The only problem I had encountered was staying on the first floor by the grill and listening to people cook and drink all night. The free parking and pool were a huge sell to me.
Stayed 12 nights in Jul 2023
Response from Erin on 3 Aug 2023
Thank you, Kyleigh! We are so pleased you enjoyed your stay and really appreciate you highlighting everything you liked about our property. When you're with us next, please let us know if there are any noise issues from our patio and we'll address it promptly! Thanks again.

10/10 Excellent

Samantha

Stayed 7 nights in Jul 2023

10/10 Excellent

James

Stayed 2 nights in Jul 2023

8/10 Good

Phillip

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, pet friendly and staff were very accommodating.
Stayed 7 nights in Jun 2023
Response from Erin on 9 Jul 2023
Phillip, we're truly thankful for your feedback and we're delighted you enjoyed your clean/comfortable room, our pet-friendly atmosphere, and attentive service.

4/10 Poor

Brenda

Stayed 1 night in Jul 2023
Response from Kariss on 19 Jul 2023
Thank you, Brenda; we remain really disappointed we didn't provide a more enjoyable experience for you and appreciate you providing an opportunity for us to address it. We look forward to providing an exceptional stay for you next time, thanks again.