Dear Kerri,Xin Chao Thank you for choosing Premier Village Phu Quoc Resort managed by Accor We strive for personalized experience for each of our guest, actively looking for ideas and offers to enhance services with comfort and convenience therefore we are sad that you had all this shortcomings.I apologize and we are really sorry for all the problems you had during your stay, i personally tried to recover the bad experiences you had while you and your family still staying with us however i was not given a chance to and did not succeed more over due to heavy operation i was not also had the chance to meet you upon check out. Rest assured we do appreciate your review as it provides feedback that we need to re-evaluate guest needs and make necessary adjustments to our services and to make sure for the event not to happened again in the future. Thank you again for sharing your experience with us and we do hope to see you again Safe travels Sincerely,Felicia Front Office Manager

Dear Sean,Thank you for the lovely feedback on your experience, it is a pleasure to welcome you to Premier Village Phu Quoc Resort managed by Accor. We are delighted to see you enjoyed your time and have made some unforgettable memories with us. I am sure that this feedback will serve as an encouragement to all of our staff as we will continue working hard to create incredible and memorable experiences for our guests.We hope we will get the opportunity to welcome you again in the near future. Best wishes from everyone here at the Premier Village Phu Quoc Resort.Kind regards,Nga LeAssistant Guest Experience Manager

Dear Tamami,What a fantastic review! Thank you so much for your precious time spent sharing your sweet review of Premier Village Phu Quoc ResortSuch comments give confidence to the team that strives for excellence each day, and we will be sure to share across all departments.Thank you for staying at our resort, we all look forward to welcoming you back in the near future.Sincerely yours,Felicia Aye Chan MonFront Office Manager

Xin Chao Kevin,Thank you for your recent stay here at Premier Village Phu Quoc Resort! So glad you were able to experience our warm hospitality and we look forward to seeing you soon.Sincerely,Felicia Aye Chan MonFront Office Manager

Xin Chao Hyunah,Thank you for your recent stay here at Premier Village Phu Quoc Resort! So glad you were able to experience our warm hospitality and we look forward to seeing you soon.Sincerely,Felicia Aye Chan MonFront Office Manager

Xin Chao Wayne,Thank you for your recent stay here at Premier Village Phu Quoc Resort! So glad you were able to experience our warm hospitality and we look forward to seeing you soon.Sincerely,Felicia Aye Chan MonFront Office Manager

"Xin Chao ,Thank you very much for taking the time to share your experience We are very happy to know that our Heartist took such good care of you and you found the facilities, services and amenities of the property to your liking. Hope to see you return soon at Premier Village Phu Quoc ResortSafe travels!Sincerely,Felicia Aye Chan MonFront Office Manager "

"Xin Chao ,Thank you very much for taking the time to share your experience We are very happy to know that our Heartist took such good care of you and you found the facilities, services and amenities of the property to your liking. Hope to see you return soon at Premier Village Phu Quoc ResortSafe travels!Sincerely,Felicia Aye Chan MonFront Office Manager "

"Dear Nghia, Xin ChaoWe very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you for your gracious comments about your recent stay and i will surely share your review to all of us. Comments like this will give us more reason to always give the best guest service with a smile. Hope to see you again soon , Safe travel!Sincerely,Felicia Aye Chan MonFront Office Manager "

"Xin Chao Christine,Thank you for choosing to stay with us at Premier Village Phu Quoc Resort. We are glad to hear that you enjoyed your stay and that [INSERT TEAM MEMBER NAME] was helpful! I will be sure to share your comments with them. I hope you will return should your travels bring you back this way.Sincerely,Felicia Aye Chan MonFront Office Manager "

Dear So Yeon,We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Felicia Aye Chan MonFront Office Manager

Xin chào Thanh On,Thank you for your recent stay here at Premier Village Phu Quoc Resort! So glad you were able to experience our warm hospitality and we look forward to seeing you soon. Sincerely, Tri Nguyen Guest Experience Manager

Xin chao Tho, Thank you very much for your valued feedback for Premier Village We hope welcome you back soon Regards Tri Nguyen Guest Experience Manager

"Xin Chao ,Thank you very much for taking the time to share your experience We are very happy to know that our Heartist took such good care of you and you found the facilities, services and amenities of the property to your liking. Hope to see you return soon at Premier Village Phu Quoc ResortSafe travels!Sincerely,Felicia Aye Chan MonFront Office Manager "

Dear Adam,"Xin Chao ,Thank you very much for taking the time to share your experience We are very happy to know that our Heartist took such good care of you and you found the facilities, services and amenities of the property to your liking. Hope to see you return soon at Premier Village Phu Quoc ResortSafe travels!Sincerely,Felicia Aye Chan MonFront Office Manager "

Dear Jongmin, Xin Chao Thank you for the great ratings that you've given us and we hope to see you again soon Safe travel Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Dear Mr. Kalvin, Thank you for choosing to stay at Premier Village Phu Quoc Resort managed by Accor I understand that we were not able to meet your expectations with regards to your recent stay, kindly accept my apology. We strive to personalize and try to meet our guest expectations and we do appreciate your review. We thank you for sharing and hope to see you again in the near future. Sincerely, Ms. Jubanny Ariola Guest Experience Manager

"Xin Chao ,Thank you very much for taking the time to share your experience We are very happy to know that our Heartist took such good care of you and you found the facilities, services and amenities of the property to your liking. Hope to see you return soon at Premier Village Phu Quoc ResortSafe travels!Sincerely,Felicia Aye Chan MonFront Office Manager "

Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such good care of you and you found the amenities of the property to your liking. Hope to see you return soon! Safe travels.

Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such good care of you and you found the amenities of the property to your liking. We had plan to adding more English training in team also. Hope to see you return soon! Safe travels.

Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such good care of you and you found the amenities of the property to your liking. Hope to see you return soon! Safe travels.

WOW ! Thank you for this nice ranking, this is the best moment in our day when we share with the team your reviews ! Thank you for staying with us, we hope to welcome you again very soon ...

WOW ! Thank you for this nice ranking, this is the best moment in our day when we share with the team your reviews ! Thank you for staying with us, we hope to welcome you again very soon ...

WOW ! Thank you for writing about us, this is the best moment in our day when we share with the team your reviews ! Thank you for staying with us, we hope to welcome you again very soon ...

Dear valued guest, We very much appreciate your perfect score regarding your stay at the Premier Village Phu Quoc Resort Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share this perfect score with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nguyen Thi Nhu Phuc Guest Relation Manager

Dear Thehunts on Wotif, I would personally like to thank you for taking your time to communicate your valuable feedback to us following your recent experience at Premier Village Phu Quoc Resort. We are really happy to learn that you are satisfied with our great hosts and magnificent location. We also appreciate your high recommendation about our resort to other guests. It is as an encouragement to all of us as we always try to utilize our guest’s feedback to improve our operation and bring our guest the best service. Once again, thank you for your valuable feedback and we are looking forward to welcoming you to Premier Village Phu Quoc soonest. Kind regards, Nguyen Thi Nhu Phuc Guest Relation Manager

Dear our valued guest, I would personally like to thank you for taking your time to communicate your valuable feedback to us following your recent experience at Premier Village Phu Quoc Resort. We are really happy to learn that you are interested in our beach. Besides, on behalf of resort management, I would like to sincerely apologize for the inconvenience caused by lacking of grocery store in our pre-opening period. Although we cannot undo the aggravation we caused you, please reassured that we are trying our best to complete all of our facilities and of course, grocery store will be launched soonest. We truly appreciate your comments and utilize this information to improve our operation to better serve our valued guests. Therefore, we do hope that you have not lost complete confidence in us and we can continue to welcome you to Premier Village Phu Quoc whenever your travels bring you to Phu Quoc Islands. Kind regards, Nguyen Thi Nhu Phuc Guest Relation Manager

Dear Ms.Diem, Thank you for sharing your experience at Premier Village Phu Quoc Resort Managed By AccorHotels. I was pleased to hear that you are interested in our modern property and nice beach. I think that this will serve as an encouragement to all of us as we strive to improve our service. On the other hand, I regret to learn that the noise from fishing boats made your experience beyond your satisfaction. Please accept our sincere apologies for the inconvenience. Certainly, this is disappointing for us as well. Although we cannot undo the aggravation we caused you, I would like to assure you that your experience with noise was unforeseen. Thank you for your understanding and patience. Again, thank you for your feedback and we do hope that you have not lost complete confidence in us and we can continue to welcome you back here at Premier Village Phu Quoc Resort. Warm regards, Guest Relation Manager