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Reviews of Hampton Inn & Suites Parkersburg Downtown

2.5 out of 5
Hampton Inn & Suites Parkersburg Downtown
920 Emerson Avenue, Parkersburg, WV

Reviews

9.4

Exceptional

Rating 10 - Excellent. 272 out of 343 reviews" "
Rating 8 - Good. 52 out of 343 reviews" "
Rating 6 - Okay. 12 out of 343 reviews" "
Rating 4 - Poor. 1 out of 343 reviews" "
Rating 2 - Terrible. 6 out of 343 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Cassie on 6 May 2024
Thank you for your outstanding review! We hope to see you the next time you are in the Parkersburg area!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. High on a hill. Maybe not great in winter.
Stayed 1 night in Apr 2024
Response from Cassie on 29 Apr 2024
Thank you for your outstanding review! We hope to see you the next time you are in the Parkersburg area.

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, very clean and lots of nearby food options.
Stayed 2 nights in Feb 2024
Response from Cassie on 1 Mar 2024
Thank you for the outstanding review. We hope to see you next time you are in the Parkersburg area.

10/10 Excellent

Beverly K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Will be back !!
Stayed 2 nights in Feb 2024
Response from Cassie on 10 Feb 2024
Thank you for the outstanding review. We hope to see you next time you are in the Parkersburg area.

2/10 Terrible

Eric

Stayed 1 night in Jan 2024
Response from Cassie on 25 Jan 2024
Thank you for your review.

10/10 Excellent

rebecca, goodlettsville

Stayed 1 night in Jan 2024
Response from Cassie on 18 Jan 2024
Thank you for the outstanding review. We hope to see you next time you are in the Parkersburg area.

6/10 Okay

Carolyn

Stayed 1 night in Nov 2023
Response from Amanda on 10 Jan 2024
Thank you for the review.

10/10 Excellent

James

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Amanda on 10 Jan 2024
Thank you for the outstanding review!

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were a little hard.
Stayed 2 nights in Oct 2023
Response from Cassie on 23 Oct 2023
Thank you for your outstanding review!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from James on 21 Oct 2023
Thank you for your outstanding review!

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, you can’t walk to anywhere from the property.
Stayed 1 night in Sep 2023
Response from James on 21 Oct 2023
Thank you for your nice review! Looking forward to having you stay with us again.

10/10 Excellent

Ambrose

Liked: Cleanliness, staff & service, property conditions & facilities
It was based
Response from James on 21 Oct 2023
Thank you for your outstanding review!

10/10 Excellent

Carisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from James on 21 Oct 2023
Thank you for your outstanding review!

10/10 Excellent

clinton

Stayed 2 nights in Aug 2023
Response from James on 21 Oct 2023
Thank you for your outstanding review!

10/10 Excellent

Lark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from James on 21 Oct 2023
Thank you for your outstanding review!

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, very quiet
Stayed 1 night in Aug 2023
Response from Cassie on 23 Oct 2023
Thank you for your outstanding review!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly hotel
Stayed 1 night in Aug 2023
Response from Cassie on 23 Oct 2023
Thank you for your outstanding review!

10/10 Excellent

William

Stayed 2 nights in Apr 2023
Response from Cassie on 23 Oct 2023
Thank you for your outstanding review!

10/10 Excellent

Derek

Stayed 1 night in Aug 2023
Response from Cassie on 23 Oct 2023
Thank you for your outstanding review!

2/10 Terrible

Tobin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check In attendant was clueless
Stayed 1 night in Aug 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Cassie on 23 Oct 2023
Thank you for your outstanding review!

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hampton Inn was very nice. Staff was friendly and rooms were clean.
Stayed 2 nights in Jul 2023
Response from Cassie on 23 Oct 2023
Thank you for your outstanding review!

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Amanda on 19 Jul 2023
Thank you for the outstanding review. We hope to see you next time you are in the Parkersburg area.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Amanda on 19 Jul 2023
Thank you for the outstanding review. We hope to see you next time you are in the Parkersburg area.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the historical homes nearby
Stayed 2 nights in May 2023
Response from Cassie on 23 Oct 2023
Thank you for your outstanding review!

10/10 Excellent

Athanasios

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 1 night in Apr 2023
Response from Cassie on 23 Oct 2023
Thank you for your outstanding review!

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
The staff was very accommodating, especially the front desk lady Marie. Breakfast was well stocked with everything our family could want!
Stayed 1 night in Apr 2023
Response from Cassie on 23 Oct 2023
Thank you for your outstanding review!

10/10 Excellent

Kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spacious room. All around a super nice place to stay. The kids loved the pool and hot tub!
Stayed 3 nights in Mar 2023
Response from Cassie on 23 Oct 2023
Thank you for your outstanding review!

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Expensive for the area; not sure cost is warranted.
Stayed 1 night in Feb 2023

8/10 Good

Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Cassie on 23 Oct 2023
Thank you for your outstanding review!

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had traveled most of the day, to see my dad in the hospital. I had stayed here a year ago and knew it would fell like home so I would be able to sleep well.
Stayed 1 night in Jan 2023
Response from Cassie on 23 Oct 2023
Thank you for your outstanding review!

10/10 Excellent

Thomas

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Easy check in. Clean quiet room.
Response from Cassie on 23 Oct 2023
Thank you for your outstanding review!

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay! Friendly staff and it was very clean!
Response from Amanda on 12 Jan 2023
Thank you for the outstanding review. We hope to see you next time you are in the Parkersburg area.

8/10 Good

Melissa

Stayed 1 night in Dec 2022

10/10 Excellent

James

Stayed 1 night in Dec 2022
Response from Amanda on 12 Jan 2023
Thank you for the outstanding review. We hope to see you next time you are in the Parkersburg area.

10/10 Excellent

Lorrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was clean and the staff were great. They were very friendly and professional.
Stayed 6 nights in Oct 2022
Response from Amanda on 4 Dec 2022
Thank you for the outstanding review. We hope to see you next time you are in the Parkersburg area.

10/10 Excellent

Dawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Everyone was so kind and helpful. The hotel was nice and clean as well. We would definitely stay here again.
Stayed 1 night in Oct 2022
Response from Amanda on 4 Dec 2022
Thank you for the outstanding review. We hope to see you next time you are in the Parkersburg area.

10/10 Excellent

Nicole

Stayed 1 night in Oct 2022
Response from Amanda on 4 Dec 2022
Thank you for the outstanding review. We hope to see you next time you are in the Parkersburg area.

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2022

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 1 night in Sep 2022

10/10 Excellent

Byrle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from staff. Expedia had failed to notify this motel of my arrival. The staff worked for an hour to confirm my arrangements.
Stayed 2 nights in Sep 2022

10/10 Excellent

Allison

Stayed 1 night in Sep 2022

8/10 Good

Michael

Stayed 1 night in Sep 2022

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Aug 2022

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hampton Inn was probably the most quiet hotel I’ve ever stayed in, excellent for sleep! Convenient location. It’s weird that my hotel room overlooked the cemetery where my father and grandparents are buried. And was built on the site of my mom’s former office building. I felt right at home! My only complaint is… at this price point, I would have expected glass glasses! My iced Diet Coke tasted terrible in a plastic cup. Next time I’ll take my own glass!
Stayed 1 night in Aug 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no comment
Stayed 2 nights in Jul 2022

8/10 Good

Jim

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Basic lodging & pet friendly!
Stayed 1 night in Jul 2022

2/10 Terrible

Maria

Stayed 1 night in Jul 2022

6/10 Okay

Lee Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
TV would not work. One time they fixed it, but the next time, no. And the water was cold in the shower.
Stayed 1 night in Jun 2022