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Reviews of Stein Eriksen Residences

4.5 out of 5
Stein Eriksen Residences
7101 Silver Lake Dr, Park City, UT

Reviews

9.8

Exceptional

Rating 10 - Excellent. 53 out of 60 reviews" "
Rating 8 - Good. 4 out of 60 reviews" "
Rating 6 - Okay. 2 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 0 out of 60 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury combined with intimacy!
The property is spectacular! Well designed for luxury as well as intimacy. But for us, the true standout was the staff. Friendly, attentive, always asking what more they can do. Rarely do you get to know all of them on a first name basis. Top flight service!
Stayed 3 nights in Sep 2023

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Mark

Stayed 3 nights in Jun 2023

10/10 Excellent

Sandra

Stayed 1 night in Jun 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
Our stay here was incredible. Beautiful lodging, views from the infinity pool stunning, staff was totally professional, friendly, I cannot say enough positive about our stay.
Stayed 1 night in May 2023

6/10 Okay

Ryan

Stayed 1 night in May 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in ideal location. Impeccable service from concierge staff to ski staff to restaurant staff. They truly go above and beyond to make your stay the best possible.
Stayed 4 nights in Jan 2023

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice, comfortable,
Stayed 3 nights in Aug 2022
Response from Jacqi on 27 Sept 2022
Thank you so much for staying with us. I'm glad you had a great stay, and I hope you can come stay with us in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service with a Smile
Wonderful weekend-getaway stay. Concierge service is top-notch. Hotel and pool have incredible views of the valley.
Stayed 4 nights in Jun 2022

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Would stay there again for sure. Staff was extremely friendly and helpful.
Stayed 7 nights in Apr 2022

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top of the line property. Cozy, beautiful, private. Great service, amenities (gym, spa, restaurant and ski valet). Can’t wait to go back.
Stayed 3 nights in Mar 2022
Response from Jeannie on 22 Mar 2022
Hello Susan, Thank you for the positive comments.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stein Ericsen residences was unbelievably beautiful!! Amazing ski in/out and service was top notch. I will never stay anywhere else.
Stayed 5 nights in Mar 2022
Response from Jeannie on 22 Mar 2022
Hello Jennifer, Thank you so much!

8/10 Good

Igor

Liked: Cleanliness, property conditions & facilities, room comfort
Great residence, facilities and location. However, the staffing (primarily valet) is limited and that takes away from experience. The rooms are nice, new and clean. The layout is strange with no bathroom door in the unit and the open shower facing the open window. The gym and pool facilities are great. The ski valet is mostly good with some exceptions. The valet service is spotty. I think there is usually just one person there who may also be the person who drives their shuttle. If that person is not there, there is no valet service at all. While it’s not a big deal, I wouldn’t expect to have to load large suitcases into the car by myself in an establishment of this caliber.
Stayed 3 nights in Mar 2022
Response from Jeannie on 9 Mar 2022
Hello Igor, Thank you for the honest review. We appreciate you taking the time to leave a comment and for the positive mentions. We are sorry to hear that we let you down with our valet service at check-out. We hope you will consider us again for a future visit.

10/10 Excellent

asal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best experience we had , the staff were so amazing and the costumer service was excellent. Everything were beyond the expectations.
Stayed 2 nights in Dec 2021

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property left quite the impact ! The staff was amazing , breakfast was delicious, they go the extra mile for everything. Extremely clean, spectacular views , pool , and Best staff/ drivers ever! So glad we booked here, Can’t wait to go back soon !
Stayed 3 nights in Dec 2021

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was stunning. The rooms were well designed and decorated! The entire property was situated in the beautiful mountains with stunning views. Excellent service from the staff and especially from Josh!
Stayed 4 nights in Oct 2021

10/10 Excellent

Gregory

Stayed 3 nights in Sep 2021

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful weekend away
Its an absolutely beautiful location and the pool and spa are better than the lodge. The room was lovely and huge and they provided some great basics (e.g. dish soap). Like all hospitality, service was up and down (took 4 asks to get a hairdryer) but Irma in the resturant was amazing. Keep in mind you can't room service but they do a great job sorting out food to take away.
Stayed 2 nights in Jul 2021

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chris
Great hotel. If you don’t like this place, you may have some other issues in your life.
Stayed 3 nights in Jul 2021

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
The place is new and clean and was empty during our stay
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain Retreat
It was a wonderful location to stay in Park City. With breathtaking views and all-star service.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing in every way. The property is modern and very well appointed.
Stayed 3 nights in Nov 2020

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Weekend
Couldn’t have asked for a better place to have a staycation.
Stayed 2 nights in Nov 2020

10/10 Excellent

nadezhda K., algona wa

Liked: Cleanliness
Honeymoon
Amazing place. Love it!
Stayed 3 nights in Sep 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
We usually stay at the Montage, but we thought we would try the Stein Residences. Never again! There is no comparison to these two stays. The walls are SO thin at Stein. On one side, we had a dog barking all evening, and on the other side, someone had music turned up so loudly, it made our windows shake until well after midnight. In the picture of a Platinum room, it shows a balcony. We did not have one. Instead, every window looked straight into another person’s bedroom just feet away. Although the breakfast was included, it was very disappointing. Finally, our room could not be cleaned because of Covid. However, at the Montage, they clean twice a day. Again...no comparison to the service and stay. Go to the Montage!
Stayed 2 nights in Sep 2020

10/10 Excellent

ABRAHAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top 5 Hotel in the world
Absolutely amazing! Whatever you imagine your fantasy hotel to be, this property will hit it all! As a frequent traveler, I’ve had enough experiences to be able to recognize when a hotel deserves 5 stars & the Stein Eriksen Residences surpasses that level in every way. Views, great customer service, very tasty food, nice pool, and so much more. We really enjoyed our first stay there and will be back often.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Well-appointed unit with every convenience. Skip units on the rear side of the North Tower because of a noisy generator. Linens and towels are wonderful. Perfect corona protections in place. Excellent, knowledgable staff, especially Brandon and Charly.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and infinity pool
Stayed in a 2 bedroom unit...it was very large with a kitchen, living room, dining room, 2.5 baths and outdoor space with a great view of Park City. The pool is amazing and has great views. Service was good but some inconvenience with Covid-19 precautions. I would stay again and recommend to friends.
Stayed 3 nights in Jul 2020
Response from Jay Martin on 14 Jul 2020
Thank you so much for coming and staying with us. We're glad you had a great time and we hope you can come and see us again.

10/10 Excellent

Summer, Santa Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
delicious breakfast buffet; beautiful indoor outdoor pool; good underground parking; great location mid mountain Deer Valley!
Stayed 3 nights in Feb 2020

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay
Incredible stay one of the best hotels there is.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely amazing. Everything is perfect. We can’t wait to come back. It is the perfect spot for families
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Jules, Park City, UT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure to stay overnight at the SE Residences. The staff was extremely nice and cordial. The amenities were perfect and everything was very clean. I’d definitely come back!
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Ben James- Guest Services Manager on 17 Oct 2019
Good morning, Thank you for taking time to provide us with feedback we certainly appreciate it. We hope to welcome you back in the future! Warm Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility and great staff. The restaurant is closed for fall, but they have a free shuttle to take you downtown.
Stayed 1 night in Oct 2019
Response from Ben James- Guest Services Manager on 9 Oct 2019
Thank you for your Feedback. We are delighted that you enjoyed your stay and that you were able to take advantage of our complimentary shuttle. Warm Regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High End in High Places
For those who have always wondered what separates a standard luxury hotel from a truly world class one, then you need to plan a visit to the Stein- Eriksen Residences locates in the ultra posh mountain town of Park City, Utah to find out. As with any great hotel, it starts with location and on this count it’s hard to beat the Stein-Eriksen Residences. They are situated in the middle of the famous Deer Valley ski slopes. In season, residents literally ski down a small connector from the back of the property and find themselves mid slope. The views from the lobby and many of the high end rooms are breathtakingly beautiful. Even the lower end rooms have pleasant views, although not nearly as grand. However, it’s the service and amenities that make a property really shine, and here is where the Stein-Ericksen Residences stand above the rest in the crowded Park City luxury accommodation market. The staff attends to every detail, big and small. Jeff, one of the evening attendants went out of his way to use our time on the free shuttle to town both comfortable and informative. He did everything for us from start to bedtime akin to a personal butler, and did so with professionalism and enthusiasm. The next day Cameron (I hope I have his name right) picked up where Jeff left off, and went so far as to wipe my rain spattered windows with a towel to make sure my view was clear. Each of them made it their mission to see that no detail was overlooked during my stay.
Stayed 1 night in Sep 2019
Response from Ben James -Guest Service Manager on 29 Sept 2019
Good morning Robert, Thank you for taking the time to provide such gracious feedback. We are delighted to hear that you enjoyed your stay at Stein Eriksen Residences. We certainly agree that our property is special. Glad to hear that our team surpassed your expectations and that they went above and beyond to fulfill a sense of luxury. We hope to welcome you back in the future! Warm Regards

10/10 Excellent

Mary, Ogden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mountain top pool with spectacular views. Probably the best in Park City.
Stayed 2 nights in Sep 2019
Response from Ben James - Guest Services Manager on 24 Sept 2019
Good morning Mary, Thank you for your kind words. We are delighted to hear that you enjoyed your visit with us. We certainly agree that our pool is one of the many features that distinguishes us as a property. We hope to welcome you back in the future! Warm Regards

10/10 Excellent

glenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Ben James- Guest Services Manager on 14 Sept 2019
glenda, Thank you so much for your review and posting these great pictures. We hope to welcome you back again in the future!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is like Heaven. Best place ever. Words can’t even describe how amazing this place is.
Stayed 1 night in Sep 2019
Response from Ben James- Guest Services Manager on 14 Sept 2019
Good afternoon, We certainly like to this we have found our little piece of Heaven here at Stein Eriksen Residences. We are glad to hear that you enjoyed your stay and we hope to welcome you back in the future.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are amazing and the staff's service truly remarkable!
Stayed 1 night in Aug 2019
Response from Ben James- Guest Services Manager on 22 Aug 2019
Good morning, Thank you for the kind words, we certainly appreciate the feedback. We hope to welcome you back again in the future!

8/10 Good

Greg, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The residences are nice with well appointed rooms. Pool area is beautiful. Draw back is very limited F&B. The actual Stein Erickson lodge needs a facelift.
Stayed 1 night in Aug 2019
Response from Ben James- Guest Services Manager on 22 Aug 2019
Good Morning Greg, Thank you for taking time to provide some feedback, we are glad to hear that you enjoyed your stay with us. We will share your feedback with our F&B department. Additionally the Lodge will be getting that facelift next year! We hope to welcome you back to our property in the future.

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from Ben James- Guest Services Manager on 8 Aug 2019
Thank you for taking the time to complete a quick review. We hope to welcome you back soon!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views and service
Great service on par with Four Seasons. Views are unrivaled in the area.
Stayed 1 night in Aug 2019
Response from Ben James- Guest Services Manager on 8 Aug 2019
Thank you for taking the time to leave some kind words about your stay and the property. We are glad to hear that you enjoyed our property's service and views! Please come see us again soon!

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Ben James- Guest Services Manager on 8 Aug 2019
Thank you for taking the time to leave a quick review. Please come see us again soon!

10/10 Excellent

Rebekah, Idaho Falls, Idaho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and dinner super delicious. Definitely a place to get away with spouse for a romantic weekend
Stayed 1 night in Jun 2019
Response from Ben James - Guest Services Manager on 10 Jul 2019
Good evening Rebekah, Thank you for the feedback. We are delighted to hear that you enjoyed your stay with us. We couldn't agree more that our location is fantastic and our restaurant is delicious. We hope to see you again soon!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019