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I am sorry your stay didn't go as you expected. Please feel free to let us know if you have any questions, comments, or concerns regarding your stay. Have a great day!
Great staff. Awesome breakfast! Clean, safe and convenient location. Great views of the slopes. Wonderful amenities! The pool, hot tub and sauna were amazing. Our room had a soaking jet spa tub that was wonderful as well. Plenty of fun things for kids and adults to do at the resort. Video games, ping pong, pool table, air hockey! We will be back when in town.
Chrystal
Stayed 1 night in Apr 2024
Response from kyler on 25 Apr 2024
Thank you for the wonderful review! It is greatly appreciated.
We have always loved staying here. Our kids have loved it the most. It’s been our go to for a quick staycation because of the location, pool, and great rooms.
This was the first time when it felt like we were staying at a different place. Our room was not what we were expecting from the initial booking. Very tight. The bathroom fan was not functional. The toilet seat had a brown smear on it. I’m sure it was from cleaning solution mixed with that from screws in the seat but it was very off putting.
For the two day stay, there was a dog next door to us that constantly barked and multiple children above us that pounded on the floor late into the night and early in the morning.
Our key cards kept not functioning. The desk clerk said it was probably because of our phones or AirPods. So we would put them in pockets away from everything and it would still happen. Another guest helped me in (with my arms full of stuff) after going to two doors. They said they had had problems as well.
It was just not what we’ve experienced ever before from this hotel. I was surprised and bummed because we had all wished we’d just stayed home.
Anne
Stayed 2 nights in Apr 2024
Response from Kyler on 22 Apr 2024
I’m so sorry your stay didn’t go as we would hoped it would if you have any questions, comments or concerns regarding your state please feel free to reach out and contact us
6/10 Okay
Lance
Travelled with family
21 Apr 2024
Liked: Cleanliness, staff & service, amenities
Had an issue with our sink. The front desk was prompt in trying to get it fixed but the issue was not with our sink but the room above us. Every time the room above us used the bathroom it would back up into our sink. It wasn’t a pleasant experience and sadly it wasn’t resolved when we left.
Lance
Stayed 2 nights in Mar 2024
Response from Kyler on 22 Apr 2024
I’m so sorry your stay didn’t go as we would hoped it would if you have any questions, comments or concerns regarding your state please feel free to reach out and contact us
Thank you for the great review it is greatly appreciated!
10/10 Excellent
Karina
7 Apr 2024
Karina
Stayed 1 night in Apr 2024
Response from Kyler on 15 Apr 2024
Thank you for the great review! It is greatly appreciated.
4/10 Poor
Adylin
1 Apr 2024
Adylin
Stayed 1 night in Mar 2024
Response from Kyler on 22 Apr 2024
I’m so sorry your stay didn’t go as we would hoped it would if you have any questions, comments or concerns regarding your state please feel free to reach out and contact us
didn't like the beds....all had deep used spots....had to rotate the beds
Luke Andrew
Stayed 7 nights in Mar 2024
Response from Kyler Martin on 1 Apr 2024
I am sorry your stay didn't go as you expected. Please feel free to let us know if you have any questions, comments, or concerns regarding your stay. Have a great day!
Thank you for the great review it is greatly appreciated!
10/10 Excellent
Paul Douglas
8 Mar 2024
This is a hotel near the interstate, which is a good location for both traveling and for skiing at Park city Mountain resort, and or the canyons. It’s a long way from the classic old town of Park city, but if that’s of interest you pick this hotel.
Paul Douglas
Stayed 5 nights in Mar 2024
Response from Kyler on 12 Mar 2024
Thank you for the great review it is greatly appreciated!
Great location. Easy access to shops and restaurants. Less then 10 minutes away from Canions Village by car. Nice pool, hot tub and dry sauna.
Would have been 5 stars if the pool and air hockey tables were complimentary.
Vladisalv
Stayed 5 nights in Feb 2024
Response from kyler on 5 Mar 2024
Thank you for the wonderful review! It is greatly appreciated.
10/10 Excellent
Kathleen
Travelled with family
29 Feb 2024
Liked: Cleanliness, staff & service, amenities
Nice pool and breakfast
Kathleen
Stayed 5 nights in Feb 2024
Response from kyler on 5 Mar 2024
Thank you for the wonderful review! It is greatly appreciated.
8/10 Good
Angela
Travelled with group
28 Feb 2024
Liked: Cleanliness, staff & service, amenities
n/a
Angela
Stayed 4 nights in Feb 2024
Response from Kyler on 28 Feb 2024
Thank you for the great review! It is greatly appreciated.
The staff was amazing. The computers were down upon arriving a little early, but Kyle (I think that's his name) was able to sign us in on his personal phone. Everyone was so helpful and kind. The room cleanimg staff could have done a little better job. I will definitely stay again, though.
Kevin Lee
Stayed 3 nights in Feb 2024
Response from Kyler on 22 Feb 2024
Thank you for the great review it is greatly appreciated!
8/10 Good
Eileen, Santa Ana
18 Feb 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Front desk staff very helpful and personable. Breakfast was acceptable but could use more variety. Mattress was soft and worn. Lett me achey and tired.
Eileen
Stayed 7 nights in Feb 2024
Response from Kyler Martin on 20 Feb 2024
Thank you for the wonderful review! It is greatly appreciated.
2/10 Terrible
Jeff
Travelled with family, Travelled with family and small children, Business traveller
Room services was really bad and disrespectful because my wife wasn’t speak good English she start an attitude and rushing on us to check out at 11:00am my wife asked for extra 15 minutes but she refused and charged us late fee just for 15 minutes my my brother was staying at the room next door he come and tried to translate for my wife she didn’t listen to him and told him do not interrupt i went down stairs to the reception and asked for a supervisor to complain about the house keeping attitude they said no supervisor available
The room service name Stephanie
Jeff
Stayed 3 nights in Feb 2024
Response from kyler on 20 Feb 2024
I am sorry your stay didn't go as you expected. Please feel free to let us know if you have any questions, comments, or concerns regarding your stay. Have a great day!
We had a great experience at this BW. Breakfast was great! Pool and hot tub were a huge hit with the kids. Very friendly staff! No complaints about our stay!
Erin
Stayed 2 nights in Feb 2024
Response from Kyler on 12 Feb 2024
Thank you for the great review! It is greatly appreciated.