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Reviews of Radisson Panama City Beach - Oceanfront

3 out of 5
Radisson Panama City Beach - Oceanfront
15325 Front Beach Road, Panama City Beach, FL

Reviews

7.4

Good

Rating 10 - Excellent. 539 out of 1507 reviews" "
Rating 8 - Good. 383 out of 1507 reviews" "
Rating 6 - Okay. 252 out of 1507 reviews" "
Rating 4 - Poor. 183 out of 1507 reviews" "
Rating 2 - Terrible. 150 out of 1507 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Loren

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! I will be a returning customer!
Stayed 5 nights in May 2024

4/10 Poor

Louise, Kings Mountain

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Likes: spacious, ac worked well, bedding seemed clean Dislikes: unclean, needed a good proper cleaning, overall fresh paint would work wonders for this property. fixtures needs cleaned, bannisters dirty, mattress uncomfortable. We sprayed Lysol all over if that tells you anything. the trash on 3rd floor near elevator sat full for two days attracting bugs and foul odors. Became ill after 24hrs of using tap water for hot tea. We left a day early, it was not our best stay for sure.
Stayed 3 nights in May 2024
Response from Lavern on 27 May 2024
Louise, Thank you for your feedback, and please accept my sincere apologies for the troubles you encountered during your stay. We pride ourselves on delivering an outstanding experience for our Guests, and direct guest feedback when we fail, is an essential learning tool to help us improve.

4/10 Poor

Carlos

Travelled with partner
Disliked: Cleanliness
45 minutes for check in at front desk.. only one person checking in at "check in time on a holiday" really....? Bathroom was a not clean right...(i cleaned hairs from last,last,last people on room) Person on front desk had the best attitude and was very nice,but only one for 8 rooms checking in was impossible for him. he explains everything(where to park,hours etc) x 8 was 45 minutes..... basement or parking garage looks like a scary movie...fix it or dont let people go there Hotel has a lotmof potential !! my humble opinion
Stayed 1 night in May 2024
Response from Lavern on 27 May 2024
CarlosThank you for your feedback, and please accept my sincere apologies for the troubles you encountered during your stay. We pride ourselves on delivering an outstanding experience for our Guests, and direct guest feedback when we fail, is an essential learning tool to help us improve.Your concerns regarding our check in process has been passed on to the Managers and Supervisors. This feedback will definitely be used for continuous training and coaching sessions

6/10 Okay

Crystal

Travelled with partner
Liked: Staff & service, property conditions & facilities
The room was mostly clean. A layer of sand was on all counter tops. Fridge did not cool until last day we were there. Towels were clean and beds were also clean. All the employees were polite and helpful. Elevators were slow - long waits but it was a full hotel.
Stayed 4 nights in May 2024
Response from Lavern on 27 May 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again! Thank you as well for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the price. Close to dining and shopping. Perfect spot for families. The bed could use a new mattress but that was the only fault I found in this hotel. Overall for the price and the fact that it’s ocean front, I’d stay there again!
Stayed 3 nights in May 2024
Response from Lavern on 27 May 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again! Thank you as well for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 Excellent

John

Liked: Amenities
👍
Stayed 5 nights in May 2024
Response from Lavern on 27 May 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again! Thank you as well for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
The view
Stayed 1 night in May 2024
Response from Lavern on 27 May 2024
CalebThank you for responding to our Guest survey. We’re thrilled you enjoyed your stay with us and would be incredibly grateful if you would be open to sharing your experience with other travelers.Thank you for taking the time to share your experience with us. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.We hope to see you back at Radisson Panama City Beach - Oceanfront - FLJ10 soon!

2/10 Terrible

Rebecca Lynn, Bloomingdale

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DONT COME HERE ... we came here for our honeymoon 9 days total .. the first 3 days we had to changed rooms 3 times... (I have disabilities and that wasn't an easy process for me or should have had to do that to begin with) I have tons of videos .. pictures... we are waiting on the GM to give us a refund and still waiting to hear back from him..he evaded us the entire time and refuses to email me ... the problems here are awful ...false marketing online to faulty light switches to where you could get electrocuted...filthy with bed bugs... things are broke or don't work lol .. I'm sorry I ever came here.. maybe some people had a good 1 night stay with low expectations but paying hese costs and fees .... our room was left open for anyone to rob us (theft) because the staff when they did clean (well make the bed) left the door open 3 inches wide... and we begged for clean towels, a good room cleaning, toilet paper... I mean I had to fix the damn toilet...heavy mold in the bathrooms...the General Manager Mike Novak is a coward ..won't even call me or email me back about a refund..go read othet reviews... health department and OSHA will be called
Stayed 9 nights in May 2024
Response from Lavern on 27 May 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. Some or most of these issues were addressed whilst you were here and some recovery done. Thank you for taking the time to share your experience. A personal message has been left for GM to contact you regarding any other concerns you may have. Again our apologies for all inconveniences experienced.

8/10 Good

Jackie

Travelled with partner
Nice hotel and a friendly staff
Stayed 1 night in May 2024
Response from General Manager on 24 May 2024
Thank you so much for taking the time to post a review!

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness
Being close to beach and restaurant
Stayed 1 night in May 2024
Response from General Manager on 24 May 2024
Thank you so much for taking the time to post a review!

4/10 Poor

Ann

Travelled with partner
Disliked: Staff & service, amenities
They did let us check in early under Tornado Watch, Maintenance was quick and nice. No batteries in remote, convivence toiletries were open and used. when we asked about these at the desk, we were told they could not be left at the desk for us to pick up. they also tried to get us to keep the used items. no dryer in room also asked for this. Never saw either. Staff was rude and uncaring. Parking is horrible and they have new valet parking which takes up most of available parking for an additional charge or they advise you to park at the adjacent busy restaurant or the Ramada which also has less than needed parking or across the street behind a sketchy convivence store. Valet is rude, doesn't speak to anyone. Front desk day shift check in seems to want to say to guest "Shut up, let me check you in and get out of my face (same one with same attitude for 3 stays. Our past stays have been much better but the greedy addition of valet parking taking up all good spaces and the bad attitude of all but one employee means we won't go back. Also, high winds prevented us from being able to put the "Do Not Disturb" on the door so we stopped and talked to housekeeping asking them not to enter our room they did anyway and left clean towels. They did not take the dirty towels or leave a clean bath mat.
Stayed 3 nights in May 2024
Response from Lavern on 27 May 2024
Thank you for your feedback, and please accept my sincere apologies for the troubles you encountered during your stay. We pride ourselves on delivering an outstanding experience for our Guests, and direct guest feedback when we fail, is an essential learning tool to help us improve.I feel comfortable in saying that your experience is not a typical one at our property.As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Theresa

Travelled with family
Disliked: Property conditions & facilities
The hotel is very dated. There is no restaurant. The rooms although are suites may have been updated but are in disrepair. There is no room service unless u are there 3 or more days. You have 2 small garbage cans in the suite. The floors looked like they needed a good scrubbing. In the bathroom they put in a large shower, however there was evidence of mold and crud along the bottom ledge. When we needed towels they ran out of bath towels, and gave us the pool towels. The pool are had no umbrellas for shade. I would look elsewhere next time or try VRBzo
Stayed 3 nights in May 2024
Response from Lavern on 27 May 2024
Thank you for your feedback, and please accept my sincere apologies for the troubles you encountered during your stay. We pride ourselves on delivering an outstanding experience for our Guests, and direct guest feedback when we fail, is an essential learning tool to help us improve.I feel comfortable in saying that your experience is not a typical one at our property.As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 Okay

Sharol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good hotel and staff was nice but i was under the impression that this was a resort.
Stayed 2 nights in May 2024
Response from General Manager on 24 May 2024
Thank you so much for taking the time to post a review and providing feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in May 2024
Response from General Manager on 24 May 2024
Thank you so much for taking the time to post a review!

10/10 Excellent

James r

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024
Response from General Manager on 24 May 2024
Thank you so much for taking the time to post a review!

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is showing its age but some upgrades made to the rooms. Bathroom had newer showers and lighting around mirror was good. You are staying here for the balcony and beautiful ocean view. Did have a kitchenette and having cold drinks in fridge was great.
Stayed 2 nights in May 2024
Response from General Manager on 24 May 2024
Thank you so much for taking the time to post a review!

10/10 Excellent

Daniel

Stayed 1 night in May 2024
Response from General Manager on 24 May 2024
Thank you so much for taking the time to post a review!

4/10 Poor

Michael, Fairfax

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, dirty and dated hotel. Loud and noisy questionable people staying there…zero parking unless you want to pay 15 per day to park. The coffee in the lobby is surrounded by flies… this is an older, dated hotel…. The pool and hot tub areas are not the greatest
Stayed 3 nights in May 2024
Response from Lavern on 27 May 2024
Thank you for your feedback, and please accept my sincere apologies for the troubles you encountered during your stay. We pride ourselves on delivering an outstanding experience for our Guests, and direct guest feedback when we fail, is an essential learning tool to help us improve.I feel comfortable in saying that your experience is not a typical one at our property.As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Crystal

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and rooms. Nice HOT water! The pool and hot tub were super fun. Valet was excellent! Super friendly hotel staff and valet staff. The beach access was amazing! Will return.
Stayed 2 nights in May 2024
Response from General Manager on 24 May 2024
Thank you so much for taking the time to post a review!

4/10 Poor

shanthi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
One of the dirtiest hotel I have ever stayed.
Stayed 2 nights in May 2024
Response from Hotel Management on 10 May 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Julia

Liked: Amenities
10/10
Stayed 1 night in May 2024
Response from Hotel Management on 10 May 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

8/10 Good

Shawanna

Stayed 2 nights in Apr 2024
Response from Lavern on 27 May 2024
Thank you for responding to our Guest survey. We’re thrilled you enjoyed your stay with us and would be incredibly grateful if you would be open to sharing your experience with other travelers.Thank you for taking the time to share your experience with us. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.We hope to see you back at Radisson Panama City Beach - Oceanfront - FLJ10 soon!

2/10 Terrible

Patty

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Terribly dirty and noisy
Stayed 1 night in Apr 2024
Response from Mike on 7 May 2024
Thank you for your feedback, we apologize for the inconvenience you experienced. We would like the opportunity to make this right, could you please reach out to us? Thank you

2/10 Terrible

Ruben

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had a strong smell of weed, there were roaches in the room, no hot water, the phone didn’t work, parking was limited, the floors were sticky and dirty, the towels smelled bad.
Stayed 3 nights in May 2024
Response from Mike on 7 May 2024
Thank you for your feedback, we apologize for the inconvenience you experienced. We would like the opportunity to make this right, could you please reach out to us? Thank you

10/10 Excellent

Chris

Liked: Amenities
Great location and service
Stayed 2 nights in May 2024
Response from Mike on 7 May 2024
Thank you, Chris, for your great feedback. We are so happy you enjoyed your stay with us.

6/10 Okay

bradley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This hotel had staffing issues. The front desk took an average of 35 minutes per guest for check-in. There was confusion regarding the $20 service fee which was not included in the 3rd party booking apps. The room was very spacious and the beds were comfortable. The air conditioning/. heating worked well. It was clean. The kitchen area had some basic utensils, plates, bowls, and 1 large pot. The hotel does not provide breakfast and there is not restaurant on premises. There was not enough cooking instruments to be useful- for example no frying pan, no can opener, no drainer, only one 5 qu pot. During our stay midweek, the motorcycles starting arriving for a rally. The rooms are not sufficiently insulated from street noise, even though we were on the 10th fl, it was very loud.
Stayed 1 night in Apr 2024
Response from Hotel Management on 6 May 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

4/10 Poor

E

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
No hot water, urine stains on sheets
Stayed 2 nights in May 2024
Response from Hotel Management on 6 May 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No parking on property unless you want to pay for valet parking and they claimed the room has a kitchen, however you'll need to bring everything from home if you want to use it. Two pots and 1 spatula, that's it. No frying pan, no toaster, no pot holders, not even a handheld can opener and nothing to clean up with even if you could cook. No kitchen towels, paper towels, wash cloths or dish soap. The room amenities were terrible, the bathroom sink was clogged, the toilet ran constantly unless you remembered to jiggle the handle, and the air conditioning in the bedroom was extremely loud. Having said all that, the place was clean, I didn't see any bugs and the beach was beautiful!
Stayed 6 nights in Apr 2024
Response from Hotel Management on 6 May 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 2 nights in May 2024
Response from Hotel Management on 6 May 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

4/10 Poor

Sam

Stayed 2 nights in May 2024
Response from Lavern on 27 May 2024
Thank you for your feedback, and please accept my sincere apologies for the troubles you encountered during your stay. We pride ourselves on delivering an outstanding experience for our Guests, and direct guest feedback when we fail, is an essential learning tool to help us improve.

8/10 Good

Linda

Liked: Cleanliness
Stayed 6 nights in Apr 2024
Response from Hotel Management on 6 May 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 Excellent

DeAundre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024
Response from Hotel Management on 2 May 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

4/10 Poor

Kenneth

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Run down all around
Stayed 2 nights in Apr 2024
Response from Hotel Management on 30 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Good

Kimberly, Evansville

Stayed 7 nights in Apr 2024
Response from General Manager on 24 May 2024
Thank you so much for taking the time to post a review!

6/10 Okay

Sharon

Travelled with family
We have stayed a this property before but this stay the property was not as clean or well kept. On arrival no kitchen towels or detergent. The floors and shower was not clean. Also had callfront desk multiple times for towels to be exchanged unfortunately delay / did not happen . We will not be a returning customer any longer. Overpriced for what you receive :(
Stayed 4 nights in Apr 2024
Response from Hotel Management on 30 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location
Stayed 3 nights in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 Excellent

Chhbria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite. Location and views are top notch. Rooms are spacious, has stove, oceanfront with balcony, restaurant and bars are literally walking distance. Pool is heated and clean. Parking is horrible. My only negative is the parking,
Stayed 2 nights in Apr 2024
Response from Hotel Management on 29 Apr 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

4/10 Poor

Sean

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not what I was expecting for the price. Great view of ocean and convenient for shopping/eating. Room was dirty and looked like it hadn’t been cleaned in weeks. Staff was slow and not personable during check in.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 29 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Brigita

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the pinthouse it was awesome 2 bedroom 2 bathroom pull out sofa bed and full kitchen
Stayed 1 night in Apr 2024
Response from Hotel Management on 29 Apr 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything
Stayed 2 nights in Apr 2024
Response from Hotel Management on 29 Apr 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

4/10 Poor

william

Travelled with family
Disliked: Staff & service, amenities
On check-in, the room location was wedged into a corner beside the elevator, so we were blessed with the sound of suitcases and beachgoers coming and going almost continually. We left after check-in to get a bite to eat, and returned to find our room was left standing open, apparently by staff who left pizza flyers on our floor... Our valuables appeared undisturbed, though the elevator traffic was 2 steps away from the open door. As we settled in and went to the balcony to enjoy the view, we were greeted by the strong, skunky smell of marijuana & were forced back inside - this would become a theme for the duration, everywhere around the hotel. Amenities in the room were sparse at best, and the AC barely functioned at all, I cannot imagine staying there during the summer. All-in-all, mediocre at besst.
Stayed 2 nights in Apr 2024
Response from Mike on 26 Apr 2024
Thank you, William, for your review. We apologize for the experience you had. We do appreciate the feedback so we can address these items. Thank you again for staying with us.

6/10 Okay

T

Travelled with group
Liked: Staff & service
The property was ok. My room was ok.
Stayed 2 nights in Apr 2024
Response from Mike on 26 Apr 2024
Thank you, T, for your review.

10/10 Excellent

Paige

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Mike on 26 Apr 2024
Thank you, Paige, for your review! We are so pleased you enjoyed your stay with us.

2/10 Terrible

Debi

We had to check out after one night. The room was dirty. Shower had mold. Elevator door did not work properly and slammed into my husbands leg. Will never stay at another Radisson!
Stayed 4 nights in Apr 2024
Response from Hotel Management on 23 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

Tana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 1 of our 4 nights it was so dirty
Stayed 4 nights in Apr 2024
Response from Hotel Management on 23 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

Justin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. Nothing was working. Restaurant is not on property. Rooms were filthy. Staff was the worst I have ever encountered. Ice machines broken. Hot tub broken. It is a disgusting place that has no redeemable qualities.
Stayed 4 nights in Apr 2024
Response from Hotel Management on 22 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a 2 bedroom 2 bath suite and there was lots of room. Great view from top floor. Great value for the money spent.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 23 Apr 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 Excellent

Robert

Stayed 1 night in Apr 2024
Response from General Manager on 24 May 2024
Thank you so much for taking the time to post a review!

8/10 Good

Jose Andres

Stayed 5 nights in Apr 2024
Response from General Manager on 24 May 2024
Thank you so much for taking the time to post a review!

4/10 Poor

claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel Management on 22 Apr 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.