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Reviews of Discovery Parks - Pambula Beach

3 out of 5
Discovery Parks - Pambula Beach
1 Pambula Beach Rd, Pambula Beach, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 349 out of 527 reviews" "
Rating 8 - Good. 140 out of 527 reviews" "
Rating 6 - Okay. 27 out of 527 reviews" "
Rating 4 - Poor. 7 out of 527 reviews" "
Rating 2 - Terrible. 4 out of 527 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joel, Rolleston

Great weekend and great park to stay
Stayed 2 nights in May 2024

10/10 Excellent

Dilipan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally kind and helpful. Definitely will visit this place again.
Stayed 1 night in Apr 2024
Response from The PB Team on 6 May 2024
G’day, thanks for staying with us at Discovery Parks - Pambula Beach and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Pambula Beach team.

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Park was nice, but the accommodation we booked was pretty dismal. If you plan on spending any time in your cabin do NOT get one of these. It's so tiny it's claustrophobic. The couch couldn't be used as it kept falling off the wall. The shower and toilet are also so tiny it's uncomfortable. The cabins are also so close you can hear every sound made on either side. We were excited to use the spa but the relaxation was spoiled by screaming children using the pool, and the sound bouncing off the roof, so we ended up giving up on that idea too. Overall not a fab experience for $170 a night
Stayed 1 night in Mar 2024
Response from The PB Team on 28 Mar 2024
G’day, thanks for taking time to leave feedback and for staying with us at Discovery Parks - Pambula Beach. We’re are sorry to read the cabin wasn’t up to scratch. Please know we’ll follow this up with our maintenance team directly. We hope to welcome you back again soon. Kind Regards, the Discovery Parks - Pambula Beach team.

10/10 Excellent

Maddison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Cabins towards the back near the bush area (which we stayed in) were really tranquil and relaxing. Big park with lots to go. We don’t have children yet but can’t wait to bring our family back here as it grows.
Stayed 1 night in Mar 2024
Response from THE PB TEAM on 15 Mar 2024
G’day, thanks for staying with us at Discovery Parks - Pambula Beach and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Pambula Beach team.

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were wonderful. The beach is a stones throw away and the Pambula River Mouth just around the corner is gorgeous!
Stayed 1 night in Jan 2024
Response from THE PB TEAM on 5 Feb 2024
G’day, thanks for taking the time to leave us your kind words. We’re so happy to read you loved your stay with us at Discovery Parks - Pambula Beach. We can’t wait to see you next time! Kind Regards, the Discovery Parks - Pambula Beach team.

6/10 Okay

Dewi

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
It’s good caravan park for family
I would like to give five stars as the score. However, the cabin was okay but it was not appropriately cleaned cause when we arrived, the kid's bunk bed didn't have bed sheets, so we had to make it on our own. The balcony still has the sand from previous guests. We must clean our dishes and cutlery before using them because there are stains on the plates. We had to mop the floor again, and it was dirty. As I said, it needed to be appropriately cleaned even though we arrived at 5 pm. The waterpark and arcade were excellent for the young family. The location is fantastic.
The entrance near reception
Palumba Beach
Stayed 2 nights in Jan 2024
Response from The PB Team on 5 Feb 2024
G’day, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Pambula Beach. We’re sorry to read the cabin wasn’t up to scratch. Please know we’ll follow this up with our housekeeping team directly. We hope to welcome you back again soon. Kind Regards, the Discovery Parks - Pambula Beach team.

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Aras

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff were friendly and helpful. There was a lounge room above the public kitchen which was great for small gatherings and chats after dinner. The water park was good. I am unhappy with G'day Rewards support as their website was broken and they did not apply my membership rewards. The standard villa was old and smelly. The water tap in the bathroom was leaking. The shower head was broken. Internet reception was awful and the wifi was not usable - as expected!
Stayed 5 nights in Dec 2023
Response from The PB TEAM on 12 Jan 2024
G’day, thanks for taking the time to provide your comments. We’re sorry there were troubles with your cabin during your time in our park. We are aware this area needs some TLC and are working hard to fix it. Please know we’ll pass your feedback on to our maintenance and management team as needed. We appreciate you joining us at Discovery Parks - Pambula Beach and hope to see you again. Kind Regards, the Discovery Parks - Pambula Beach team.

10/10 Excellent

MICK

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the mattress saged in the middle needs replacing
Stayed 7 nights in Nov 2023
Response from PB TEAM on 10 Dec 2023
Hi , thanks for joining us at Discovery Parks - Pambula Beach and leaving your comments. We’re so sorry you found the bed to be uncomfortable. It can be tricky to get it right for all guests. We will pass your comments onto the management team Kind Regards, the Discovery Parks Pambula Beach team.

10/10 Excellent

Cris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a walk to the beach had kangaroos and young goannas cabin was lovely but wish they supplied some draino for the sink and wish there was a barbecue on verandah and wished that the stove fan worked otherwise all was georgeous
Stayed 2 nights in Nov 2023
Response from The PB TEAM on 6 Nov 2023
G’day, thanks for staying with us at Discovery Parks - Pambula Beach. We appreciate you taking the time to leave us your feedback. We’re glad you enjoyed your stay with us and look forward to welcoming you back. Kind Regards, the Discovery Parks - Pambula Beach team.

10/10 Excellent

Teagan

Liked: Staff & service, property conditions & facilities
Really friendly and helpful staff. Loved the weather updates sent to my phone to ensure our safety
Stayed 1 night in Oct 2023
Response from Kind Regards, the Discovery Parks - Pambula Beach on 26 Oct 2023
G’day , thanks for staying with us at Discovery Parks - Pambula Beach. We appreciate you taking the time to leave us your kind words. We’re glad you enjoyed your stay with us and look forward to welcoming you back.

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay
Stayed 3 nights in Sep 2023
Response from Discovery Parks - Pambula Beach team. on 26 Oct 2023
G’day , thanks for staying with us at Discovery Parks - Pambula Beach and taking 5 to leave your feedback. Kind Regards, the Discovery Parks - Pambula Beach team.

10/10 Excellent

alysse

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many great facilities for families and the cabin was very clean and in great condition. The only thing I could say is that dishwashers in the cabins would be more hygenic for guests and cleaners to clean dishes and also more water wise.
Stayed 4 nights in Sep 2023
Response from The PB TEAM on 24 Sept 2023
G’day, thanks for staying with us at Discovery Parks - Pambula Beach. Thanks for taking the time to provide your review. Kind Regards, the Discovery Parks - Pambula Beach team.

8/10 Good

Joshua

Travelled with family
Liked: Staff & service, amenities
Great location. Fantastic staff. A bit better communication around why facilities were not open would have been better. Reason for the pool being closed this morning came well after the opening time.
Stayed 1 night in Sep 2023
Response from The PB TEAM on 24 Sept 2023
G’day, thanks for staying with us at Discovery Parks - Pambula Beach and taking 5 to leave your feedback. we can't wait to welcome you back again soon. We have passed on your comments to Management, thank you for providing them. Kind Regards, the Discovery Parks - Pambula Beach team.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Pambula beach is a beautiful place to stay if you like to connect with nature.
Stayed 4 nights in Aug 2023
Response from Discovery Parks - Pambula Beach team. on 26 Oct 2023
G’day, thanks for joining us at Discovery Parks - Pambula Beach. A break is always needed and we’re really happy you loved taking yours with us. Kind Regards, the

10/10 Excellent

Gerard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property clean and welcoming.
Stayed 1 night in Aug 2023
Response from THE PB TEAM on 26 Aug 2023
G’day We hope to see you again soon. Kind Regards, the Discovery Parks - Pambula Beach team.

8/10 Good

Gregor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot, very efficient around the out of hours check in.
Stayed 1 night in Aug 2023
Response from The PB Team on 22 Aug 2023
G’day We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Pambula Beach team.

8/10 Good

Debbie

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Marie

Stayed 1 night in Jun 2023

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location right by the beach, plenty of wildlife (birds, kangaroos). Disappointed by cold "heated" pool and broken spa. The information sheets with local activities could have used some fact checking (more than a few errors).
Stayed 2 nights in Jun 2023
Response from The PB Team on 22 Jun 2023
GDAY - Thanks for sending through your feedback - we hope to see you soon!

8/10 Good

Daniela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time and the kids loved it and didn't want to leave. I'm sure we'll be back!!
Stayed 2 nights in Jun 2023
Response from The PB TEAM on 22 Jun 2023
GDAY - Thanks for your feedback - see you soon!

10/10 Excellent

DEREK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
THE ROOM WAS SPACIOUS EVERYTHING YOU NEEDED WAS THERE ICLUDING PARKING ONE OF THE BEST PLACES WE STAYED AT.
Stayed 1 night in Jun 2023
Response from The PB Team on 22 Jun 2023
G’day , thanks for taking the time to send us your comments. We can’t wait to see you next time! Kind Regards, the Discovery Parks - Pambula Beach team.

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is such a great spot. Right on the beach which is stunning and measles amongst the wildlife. We had such a good time. The cafe is also great, awesome coffee and reasonably priced. Kids club is a bonus too. Unfortunately the pool wasn’t heated and some areas are a little tired. I don’t think this is a staff issue, it’s a corporate issue where discovery wants to make a dollar and spend a cent.
Stayed 5 nights in Jun 2023
Response from The PB TEAM on 22 Jun 2023
G’day , thanks for taking the time to leave us feedback. We can’t wait to see you next time! Kind Regards, the Discovery Parks - Pambula Beach team.

8/10 Good

KT

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic park! Wish we could have stayed longer. Only problem...no wifi at all.
Stayed 1 night in May 2023
Response from Kind Regards, the Discovery Parks - Pambula Beach on 8 May 2023
G’day , thanks for taking the time to leave us your kind words. We’re so happy to read you loved your stay with us at Discovery Parks - Pambula Beach. We can’t wait to see you next time!

10/10 Excellent

Karl

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
everything was great
Stayed 3 nights in Apr 2023
Response from The PB TEAM on 22 Jun 2023
G’day , thanks for taking the time to leave us feedback. We can’t wait to see you next time! Kind Regards, the Discovery Parks - Pambula Beach team.

8/10 Good

Débora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved 😍
Stayed 1 night in Apr 2023
Response from THE PB TEAM on 18 Apr 2023
G’day , thanks for taking 5 to leave us your awesome feedback! We’re pleased to read you had a great stay with us at Discovery Parks - Pambula Beach. We hope to see you again soon. Kind Regards, the Discovery Parks - Pambula Beach team.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach escape!
Good location and plenty for young kids to do. Very friendly staff too.
Stayed 2 nights in Mar 2023
Response from The PB TEAM on 9 Apr 2023
G’day , thanks for taking the time to leave your review and staying with us at Discovery Parks - Pambula Beach. We're happy to read you loved your time with us! We look forward to having you stay with us again. Kind Regards, the Discovery Parks - Pambula Beach team.

8/10 Good

Mrs Judith M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. A very well run caravan park
Stayed 1 night in Apr 2023
Response from The PB Team on 9 Apr 2023
G’day thanks for staying with us at Discovery Parks - Pambula Beach and taking 5 to leave your feedback. We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Pambula Beach team.

10/10 Excellent

Wally

Stayed 3 nights in Mar 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for a family break
Greta location for the beach and wildlife. Cabins are getting a little worn and could do with some maintenance.
Stayed 2 nights in Mar 2023
Response from The PB TEAM on 3 Apr 2023
G’day, thanks for taking the time to provide your comments. Please know we’ll pass your feedback on to our maintenance and management team as needed. We appreciate you joining us at Discovery Parks - Pambula Beach and hope to see you again. Kind Regards, the Discovery Parks - Pambula Beach team.

6/10 Okay

Shaun

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Way over priced for what you get. Cabin has no air-con and is an absolute oven during the day. At this price point ($170 per night), one would expect aircon. Cabin is also really old and in need of maintenance. The whole door handle to the bathroom fell off when I tried to open it. It took me 10 minutes of jiggling before I was able to lock the front door as the lock itself is so old and worn. Very disappointing for the amount of money being charged.
Stayed 1 night in Feb 2023
Response from The PB TEAM on 4 Apr 2023
G’day, thanks for taking the time to provide your comments. Please know we’ll pass your feedback on to our maintenance and management team as needed. We appreciate you joining us at Discovery Parks - Pambula Beach and hope to see you again. Kind Regards, the Discovery Parks - Pambula Beach team.

8/10 Good

Matthew

Stayed 3 nights in Feb 2023

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean cabins and overall relaxing holiday,
Stayed 7 nights in Jan 2023
Response from The PB TEAM on 30 Jan 2023
G’day, thanks for taking the time to leave your wonderful words! We always aim to provide an awesome holiday for all of our guests and are so pleased to know we got it right. We hope to have you over again, sooner rather than later! Kind Regards, the Discovery Parks - Pambula Beach team.

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities
This park, is easy access to all areas in Pambula and surrounds. It’s extremely clean and comfortable, and relaxing.
Response from The PB TEAM on 30 Jan 2023
G’day, thanks for taking the time to leave your wonderful words! We always aim to provide an awesome holiday for all of our guests and are so pleased to know we got it right. We hope to have you over again, sooner rather than later! Kind Regards, the Discovery Parks - Pambula Beach team.

6/10 Okay

YIHE

Liked: Cleanliness, staff & service
I like the location but there’s no Wi-Fi at my last two stays.
Stayed 2 nights in Dec 2022
Response from The PB TEAM on 19 Dec 2022
G’day, thanks for staying with us at Discovery Parks - Pambula Beach. We are sorry there were troubles with the WiFi at the time. Unfortunately it can be a little temperamental at times, but please know we’ll pass your comments on to management to investigate further. We hope to have you over again soon. Kind Regards, the Discovery Parks - Pambula Beach team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reconnect with Friends
Fabulous trip! We loved the location and accommodation. Thank you. I can't wait to come back.
Stayed 2 nights in Nov 2022
Response from The PB TEAM on 19 Dec 2022
G’day, thanks for staying with us at Discovery Parks - Pambula Beach and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Pambula Beach team.

8/10 Good

Maurice

Travelled with family
Liked: Staff & service, room comfort
Nice park just needs a bit of a refresh looking worn
Stayed 4 nights in Nov 2022
Response from The PB TEAM on 19 Nov 2022
G’day, thanks for taking the time to provide your comments. Please know we’ll pass your feedback on to our maintenance and management team as needed. We appreciate you joining us at Discovery Parks - Pambula Beach and hope to see you again. Kind Regards, the Discovery Parks - Pambula Beach team.

10/10 Excellent

Dale

10/10 Excellent

Malcolm

Liked: Staff & service, amenities, property conditions & facilities
= Really good customer service. _ = The road around to our Cabin is in need of repair.
Stayed 1 night in Oct 2022

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here a few times now and keep coming back because it's such a beautiful park. The location is great and the pools/water park are excellent. The only thing I would do different next time is upgrade to a larger cabin. We chose an economy cabin this time and they are great value but for a family I think it's worth paying a little more for a bit more space.
Stayed 2 nights in Oct 2022
Response from The PB TEAM on 19 Nov 2022
G’day, thanks for taking the time to provide your comments. We appreciate you joining us at Discovery Parks - Pambula Beach and hope to see you again. Kind Regards, the Discovery Parks - Pambula Beach team.

8/10 Good

Hayeong

Stayed 3 nights in Oct 2022

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for your money very Clean
Stayed 2 nights in Sep 2022

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good cabin, so many amenities, perfect for family holidays. Kangaroos all around the place. Would like to come back for more days!
Stayed 1 night in Aug 2022

4/10 Poor

Kahli

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Heating in the room was terrible..
Stayed 2 nights in Jun 2022

8/10 Good

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2022

8/10 Good

Danielle

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Terrible odor in cabin. Like a dead mouse in the wall.
Stayed 2 nights in Apr 2022
Response from The PB TEAM on 19 May 2022
GDAY I'm so sorry to read your comments, we will investigate the source of the problem. Thank you for letting us know. Kind regards The Pambula Beach Team

10/10 Excellent

Sophie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Mar 2022

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2022