All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had a great night staying at Hilton hotel. We didn’t encounter any issues. Our room was clean, bed and linens smell fresh. Overall experience was good!
jocelyn
Stayed 1 night in Jan 2024
Response from Kimberly on 30 Jan 2024
Thank you for your wonderful review. Hope to see you again soon.
10/10 Excellent
Royce
22 Dec 2023
Royce
Stayed 1 night in Dec 2023
Response from Kimberly on 26 Dec 2023
Thank you for your wonderful review. Hope to see you again soon.
The front desk staff was very friendly and helpful. Property was very clean. Breakfast was very nice assortment and the 2 people working the breakfast were very helpful and kept everything clean and appealing.
Your computer system was not working. Construction outside made it difficult to get to front door
Sue
Stayed 1 night in Sep 2023
Response from Kimberly on 26 Sept 2023
I am sorry about the inconvenience and the noise.
6/10 Okay
David
10 Sept 2023
Liked: Staff & service
Disliked: Property conditions & facilities
He had to move to a different room because the people next to us had a dog that was barking. And the second room we went to had a terrible order and the carpet was wet.
David
Stayed 1 night in Sep 2023
Response from Karin on 11 Sept 2023
We are sorry for any inconvenience you experienced. We have addressed the issue you had. We Thank you for your review.
The property needs updated. No movie channels. Air conditioning didnt work had to buy fan at walmart. So noisy couldnt sleep kids running in halls. Must of been jumping on beds sounds like they were gonna come thru the ceiling
Tracy
Stayed 2 nights in Jul 2023
Response from Kimberly on 2 Aug 2023
Thank you for your review. We are looking forward to our remodel in the fall.
I am so accustomed to there being issues with hotels. I walked in looking and ready to have to speak to the manager! This was not the case this time. The hotel was clean, friendly staff, and the bed was super comfy. Throw in a microwave and fridge and tv with all the cable channels——-WINNER!! I’ll definitely stay again.
Theresa
Stayed 1 night in Jun 2023
Response from Kimberly on 6 Jun 2023
Thank you for your wonder review. It makes our job very enjoyable to have wonderful a guest such as yourself. Thank you also for your kind words you made my day awesome. Hope to see you again soon.
The staff was helpful and personable. Our room wasn’t ready on time, but we were handed keys immediately when we returned. The location was a little odd - our window faced the back of a Cracker Barrel, and some sketchy looking businesses near by, but the hotel itself was fine. The TV was small and outdated. Overall good for the price.
The TV stopped working. They took care of it immediately.
James
Stayed 2 nights in Apr 2023
Response from Kimberly on 2 May 2023
Thank you for your wonder review. It makes our job very enjoyable to have wonderful guest such as yourself. You really made my day awesome with your comment. Thank you. We hope you will be back soon.
Thank you for your wonder review. It makes our job very enjoyable to have wonderful guest such as yourself. You really made my day awesome with your comment. Thank you. We hope you will be back soon.
Paid a shocking amount for what this place was. Was rated 9/10. Needs updates badly. Bathroom could have been much cleaner.
Seth
Stayed 1 night in Feb 2023
Response from Kimberly on 21 Feb 2023
Thank you for your review. I will address the bathroom issue in our next managers meeting. We our also looking forward to our remodel later this year. Hope you will be back to see this.
The hotel was very well maintained and very clean. The breakfast offered very good choices and the lady in the kitchen couldn’t have been nicer. Front desk staff very friendly. One of the best places we have stayed since start of the pandemic
patrick
Stayed 3 nights in Oct 2022
Response from Kimberly on 17 Oct 2022
Thank you for your review. It is greatly appreciated. I will pass along your comments to the staff. Hope to see you again soon.
One of the best Hampton Inns we have stayed in. The staff are friendly and helpful. You feel welcomed when you enter. Housekeeping impeccable. Our room had our towels arranged in bow motifs with a handwritten note from our cleaner telling us to enjoy our stay. Good location. Highly recommend. Wish all hotels could be like this one!
Janice
Stayed 1 night in Oct 2022
Response from Amy Brady on 13 Oct 2022
Wow what a nice review. You really made everyone's day. Hope to see you soon.
Thank you for your wonderful review. Hope you had a great vacation. See you next time.
6/10 Okay
Georgia
Travelled with pets, Travelled with partner
30 Sept 2022
Liked: Staff & service
Disliked: Cleanliness
Staff was friendly but our non smoking room smelled heavily of cigarette smoke. They moved us to another room that smelled heavily of perfume - bathroom looked like it had mold and wasn’t super clean.
Georgia
Stayed 1 night in Sep 2022
Response from Kimberly on 1 Oct 2022
Thank you for your review. We will look into this.
Nice clean Hampton Inn with friendly staff. Ottawa is a great place to stay off of I-80, south west of Chicago. Very nice historic area with a good selection of restaurants is about 2 miles away.
leslie
Stayed 1 night in Jul 2022
Response from Karin on 21 Jul 2022
Your review is greatly appreciated!! Thank you!
10/10 Excellent
Laurie
18 Jul 2022
Liked: Room comfort
It was a great broom the young lady who checked us in was so informative and kind. Breakfast was delicious. I do miss the thick bed spreads you used to have! Thank you
Laurie
Stayed 1 night in Jul 2022
Response from Karin on 19 Jul 2022
Your review is greatly appreciated. I will pass along your comments to the staff. Thank you