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Reviews of Days Inn by Wyndham Ottawa Airport

2 out of 5
Days Inn by Wyndham Ottawa Airport
366 Hunt Club Rd, Ottawa, ON

Reviews

8.0

Very good

Rating 10 - Excellent. 426 out of 1006 reviews" "
Rating 8 - Good. 323 out of 1006 reviews" "
Rating 6 - Okay. 126 out of 1006 reviews" "
Rating 4 - Poor. 69 out of 1006 reviews" "
Rating 2 - Terrible. 62 out of 1006 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Penny

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
We were extremely disappointed that the pool was "under maintenance" during our stay. We were there for a Cheer tournament and the girls were looking forward to relaxing in the pool. If I had known they closed the pool, we definitely would not have made a reservation there.
Stayed 1 night in May 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Said, Oakville

Liked: Staff & service
For what we paid I expected more
Stayed 1 night in Apr 2024

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Desk staff was helpful
Stayed 1 night in Apr 2024

6/10 Okay

Michael, Laval

Business traveller
Disliked: Amenities
This Hotel is out dated and the Pool and Fitness center where closed. It was not notified on the booking
Stayed 1 night in Apr 2024

2/10 Terrible

Marwan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an extremely disappointing stay at this hotel. The facilities are in dire need of updating; the chairs and bed were very old and uncomfortable. Cleanliness was a major issue as everything felt unclean, and there was a persistent bad odor in my room. Noise from the floor above kept me up at night, making it hard to rest. Considering the high cost, the quality of the stay was abysmally low. The overall experience was so poor that I couldn’t wait to leave the next morning. I definitely do not recommend this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Don

Liked: Cleanliness
Stayed 1 night in Apr 2024

4/10 Poor

Brooke

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Colleen

Travelled with family
Disliked: Staff & service, property conditions & facilities
Staff member upon check in was rude and not very welcoming.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rui Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and one of spacious room overall Days Inn branches
Stayed 4 nights in Apr 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Good lace to stay if catching an early flight.
Stayed 1 night in Apr 2024

6/10 Okay

Valerie

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The Hotel is in desperate need of an upgrade although the room is clean curtains where ripped, office chair in room was almost white but should have been black faux leather
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
This property was very clean and had a good airport shuttle
Stayed 1 night in Apr 2024

2/10 Terrible

Chris

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We chose this hotel since it showed that it had a pool but when we got there it was closed with a sign anout maintenance which appeared to have been there for period of time. The website should have been updated to reflect that. The room was acceptable but was definitely well used. Some of the lights did not work in the room as well as the drawers in the dresser would not stay shut making it a hazard walking past. It was acceptable but not what it was made out to be.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

alexus

Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Dated
Stayed 1 night in Apr 2024

4/10 Poor

Vladimir

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst stay in Ottawa. There are much better hotels that are more affordable that Days Inn. The room was in terrible condition: broken furniture, torn curtain. And the staff said - "You can complain to the management tomorrow" without even trying to explain the condition of the room. The hotel was full of people "celebrating" if you know what I mean. Never again I will stop here.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chanel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024

8/10 Good

Pam, Stillwater Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking was very easy and the staff were very friendly. The room was as expected with a very comfortable bed. We were flying out early the next morning and we were able to park our car for a very fair price and they have a shuttle service to the airport. Their breakfast is open at 4:30 am so very convenient for those that have to catch an early flight and have a quick bite to eat. The furniture could use some updating though as some was quite worn.
Stayed 1 night in Apr 2024

10/10 Excellent

Brody

Liked: Cleanliness, staff & service, property conditions & facilities
Thought it was great, thanks for the stay
Stayed 1 night in Apr 2024

10/10 Excellent

Jocelyne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was nice to say at but ranted it for the pool and it was out of order. The child had nothing to do.
Stayed 5 nights in Apr 2024

8/10 Good

David

Stayed 1 night in Apr 2024

6/10 Okay

Olana

Travelled with family
The beds were really hard. The light in the bathroom buzzed.
Stayed 1 night in Apr 2024

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and efficient check in
Stayed 1 night in Apr 2024

8/10 Good

MARISA

Liked: Cleanliness, staff & service, property conditions & facilities
Service and very quiet.
Stayed 5 nights in Mar 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Kimberley

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly, unhelpful staff as soon as we arrived. Pool not working, fitness room closed, dvd player not working, outdoor access key card not working. We asked what they had to keep 13/14 year old boys entertained - their reponse was that they could watch tv. No where near the relaxing weekend get away we were looking for. Breakfast closed at 10:30 instead of the advertised 11:00 - could not even get a coffee to go. Will never stay here again - save your money!!
Stayed 1 night in Mar 2024

4/10 Poor

tracey, Kingston

Disliked: Staff & service, amenities, property conditions & facilities
I have stayed here 3 times and every time the pool and fitness centers are closed. The front desk clerk was unfriendly
Stayed 1 night in Mar 2024

6/10 Okay

Karo

Travelled with family and small children, Business traveller
Liked: Cleanliness
During my recent stay, I appreciated the complimentary airport shuttle service and found the breakfast menu and timing to be very convenient. However, I did notice that the room decor and facilities could benefit from an upgrade. Despite this, my overall experience was pleasant and peaceful.
Stayed 1 night in Mar 2024

8/10 Good

Chinwe

I was okay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was. Great
Stayed 1 night in Mar 2024

2/10 Terrible

Andres

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We found blood stains on one of our duvets. When we went to reception to bring this up, the response was mediocre, they just changed the one duvet and left the rest of the room untouched (did not even bother to check the other bed). To our surprise, there was a blood stain on the other duvet! We have pictures of our findings. Even then, they only made the beds and the garbage bins were not even emptied. Also, the room looked dated and there was a blanket inside a drawer that smelled awful. Will not return to this property.
Stayed 4 nights in Mar 2024

8/10 Good

Sami, Woodbridge

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Besides my bathroom not being as clean as it should be, especially post covid, you think these hotel chains would do a little better, especially with online reviews and people showing as much transparency as possible, the room overall was fine, it was spacious, it was decently lit, and it had a nice big screen TV which I really liked.
Stayed 4 nights in Mar 2024

6/10 Okay

Ehab

Liked: Cleanliness
Disliked: Property conditions & facilities
Pool was out of service, was not indicted on the website at the time of booking
Stayed 1 night in Mar 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service
I booked the hotel online specifically because they had a indoor pool and I was staying with my two young kids. When I arrived, the pool had been closed for over a week. It would be nice to have known ahead of time that a part of their facility which you pay for is not in service. Very disappointing especially for my kids. Overall, the room was clean and comfortable. The breakfast had a good selection too.
Stayed 1 night in Mar 2024

8/10 Good

Yaseen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff at the reception desk was very unwelcoming. A please and a thank you goes a long way in the hospitality industry.
Stayed 1 night in Mar 2024

10/10 Excellent

Ryan, Senneterre

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was not open, on the website it did not mention their pool was being renovated so we booked the hotel for the weekend to find out the pool was closed.
Stayed 2 nights in Mar 2024

6/10 Okay

Kristopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel room and staff are good. But I was given no warning the pool was closed. An email would havebeen nice. My child was super excited for a swim and was very disappointed. I booked some time ago and no warning up. Once known maintenance came up, an email would have been the least they could have done.
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay...clean and quiet
Stayed 1 night in Mar 2024

8/10 Good

Sandi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was temporarily closed for maintenance and that was the main reason we booked, it would have been nice to know ahead of time as we would have packed accordingly, room was very warm even with cool on and fan, room was clean, spotless and very comfortable
Stayed 1 night in Mar 2024

2/10 Terrible

Remi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On the website they advertise they have a gym and pool facility and there in none of that. They only tell you when you come in that the pool do not work.
Stayed 2 nights in Feb 2024

8/10 Good

Nicole

Liked: Cleanliness
Shuttle was booked. Then realized in the morning no shuttle. No driver. Had to take a cab. Unexpected cost..
Stayed 1 night in Feb 2024

6/10 Okay

Bridget

Stayed 1 night in Feb 2024

4/10 Poor

Jason

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Didnt like being told you had to pre book parking befor ypu get there.
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Clean. Helpful
Stayed 1 night in Feb 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Carey

Travelled with family and small children
Disliked: Property conditions & facilities
I was very disappointed that the pool and fitness room were closed. We came from the north (land of no pools) and booked the hotel specifically because it had a pool and fitness room. In fact my daughter put on her swim suit under her clothes in eager anticipation of use of the pool on checkin. There was no indication on the web that the pool was closed. The receptionist did not have any empathy for our situation either.
Stayed 2 nights in Feb 2024