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Reviews of La Quinta Inn & Suites by Wyndham Ocean City

3 out of 5
La Quinta Inn & Suites by Wyndham Ocean City
106 32nd St, Ocean City, MD

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Herman, New York

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting is how I can describe this property. The water in outdoor swimming pool was murky. It obviously wasn't operational but there were no signs indicating no swimming. The hotel has maintenance issues and is in disrepair. Elevator and common areas smelled of dogs. Although the hotel was built or renovated in 2014, the walls and furniture had obvious chips or just broken. The floors in my room were sticky. The bathroom lacked shampoo and conditioner. The free breakfast consists of bland scrambled eggs, microwaved sausages, white bread, and make your own Belgian waffles. We were there for two nights and wanted housekeeping to clean the room after the first night. However, you need to request this by flagging down one of the housekeepers during the morning shift if you want fresh towels or other needs. This was the first and will be the last time I will be staying at La Quinta.
Stayed 2 nights in May 2024
Response from Management on 28 May 2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve upon. We were disappointed to learn of the shortcomings and are taking steps to better our guest experience.

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly! There were a couple items in need of repair (latch to balcony door, grab bar in shower, room keys (they got disabled twice)) Also, they really need to better monitor the “no smoking” on premises policy. Our room smelled like pot from the people above. :(
Stayed 1 night in May 2024
Response from Management on 28 May 2024
We appreciate your feedback and hope to see you back some day!

10/10 Excellent

Christine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff at this property!
Stayed 3 nights in May 2024
Response from Management on 28 May 2024
Thank you. Come back and visit us again soon!

4/10 Poor

Walter

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Management on 28 May 2024
Thank you for your review. Hopefully you'll give us another chance to make it right!

10/10 Excellent

Kayla C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Management on 28 May 2024
Thank you for the 5-star review!

4/10 Poor

Maria

Disliked: Cleanliness
No shampoo in the shower,pillow case dirtying ETC
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Thank you for your feedback. We apologise that we did not exceed the standard you have received during previous stays.

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk Staff on 22 May 2024
Thank you Darwin for taking the time to leave us a great review!! We look forward to seeing you again in the future!

10/10 Excellent

Esther

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and they include breakfast
Stayed 1 night in May 2024
Response from Management on 21 May 2024
Thank you for the positive feedback. Looking forward to you visiting again!

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except the included breakfast. The eggs and potatoes were cold, no healthy options offered, such as yogurt, fruit, or oatmeal. The employee tending the breakfast area started putting things away before the ending time and was very rude to a woman who arrived 5 minutes before the end of breakfast, unplugging the waffle iron that she was using and scolding her about the time. Front desk staff were pleasant and helpful. Room was very clean and well maintained.
Stayed 2 nights in May 2024
Response from The Staff on 13 May 2024
Daniel, thank you for taking yor time to leave a review. We are sorry to hear you experiences not so pleasent of an experience with breakfast. This will be addressed. We look forward to seeing you again!!!