Sports court

Reviews of Clegg's Hotel

3 out of 5
Clegg's Hotel
478 Bayberry Walk, Ocean Beach, NY

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 166 reviews" "
Rating 8 - Good. 50 out of 166 reviews" "
Rating 6 - Okay. 21 out of 166 reviews" "
Rating 4 - Poor. 13 out of 166 reviews" "
Rating 2 - Terrible. 14 out of 166 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Very clean
Stayed 1 night in Sep 2023
Response from TC on 2 Oct 2023
Thank you for staying with us and hope you return again soon. Kindly.

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to the ferry and so easy to get around (beach and food). We were taken care of very well and always happy to have some free coffee and fruit!
Stayed 2 nights in Sep 2023
Response from TC on 27 Sept 2023
Thank you for choosing to stay with us. We truly appreciate you taking the time to write a review. We hope you return again soon. Kindly,

10/10 Excellent

michelle

We had a wonderful stay. Trevor was very helpful and accommodating. Loved the bikes!
Stayed 1 night in Jul 2023
Response from TC on 29 Jul 2023
Thank you for choosing to stay at Clegg's Hotel. We appreciate you taking the time to write a review. Please return again soon. Kindly.

8/10 Good

Megan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Pleasant stay if you have managed expectations
loved how close it was to the ferry, literally steps away. and loved the use of bikes, beach chairs and umbrella that came with the room. the town is super cute and the beach is beautiful but be warned, on Friday and Saturday nights its legit the jersey shore, music blasting until really late. and the bars are right across from cleggs. I brought noise canceling headphones so I was fine. shared bathroom was not bad at all bc theyre singles with a shower and toilet you can lock the door. Tyler the owner was very nice and accommodating. I had a great stay here.
Stayed 2 nights in Jul 2023
Response from Ty on 26 Jul 2023
Thank you for staying at Clegg's Hotel. Please return again soon. Kindly.

10/10 Excellent

Alix

Liked: Cleanliness, staff & service
I liked the fact that it is located 10 steps from the ferry exit. The hotel is very clean, staff is very friendly. You do feel wlecome. Thanks Taylor! We stayed at a regular room for two with a shared bathroom. I was worried about that, but I was suprised how easy it was. There are 6 bathrooms and they are super clean, spacious and very bright. It is located near stores, ice cream shops, restaurants and the beach is about 10 mins walk. Great beach. Very safe, very peaceful and police is always around checking that people follow rules. I would definitely come back to this hotel for more days!
Stayed 1 night in Jul 2023
Response from TC on 26 Jul 2023
We appreciate your feedback. Thank you for staying with us. Please return again. Sincerely.

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was a little worried about having a shared bathroom situation in a hotel, but it turned out to be totally fine! They were clean and large and felt pretty private. The owner, Tyler, was super sweet to me and allowed me to refrigerate my wine! He was extremely accomodating overall and has the cutest dog. They had some pastries available from breakfast until they are gone, and fruit as well. They also have some fruit/mint infused water if that's your thing. The room smelled super nice, like an ocean breeze candle, was clean, and was much larger than expected. Overall no frills, but plenty of space for luggage and came with some backpack beach chairs in the closet and bikes available for use. The location is amazing, right in the middle of the strip with all the shops, bars, and restaurants. It seemed like it might be loud, but when i went to sleep the AC was definitely able to drown it out. I did think it was a little strange that they turned the AC off when they came to clean, but we just switched it back on so it was cool when we came back for a nap, etc later. I would definitely stay here again!
Stayed 2 nights in Jul 2023
Response from TC on 22 Jul 2023
Thank you for staying with us at Clegg's Hotel. Please return again soon. Kindly.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from TC on 7 Jul 2023
Thank you for reserving your stay at Clegg's Hotel. Please return again soon. Kindly, Clegg's Hotel

10/10 Excellent

Christina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean & helpful staff!
Stayed 1 night in Jun 2023
Response from Ty on 2 Jul 2023
We truly thank you for reserving your stay with us at Clegg's Hotel. Please return again soon. Kindly, Clegg's Hotel

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from TC on 2 Jul 2023
Thank you for staying with us at Clegg's Hotel. We truly appreciate you as a guest and hope you return again soon. Kindly, Clegg

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice owners and convenient location within Ocean Beach. Near many bars, convenience stores, shopping, the beach and the ferry. A little pricy but still cheaper than other hotels in the area too. Would definitely recommend.
Stayed 1 night in Jun 2023
Response from TC on 25 Jun 2023
Thank you for choosing to stay with us at Clegg's Hotel, we hope you return again soon. Kindly.

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly/accommodating staff
Stayed 2 nights in Sep 2022
Response from TC on 12 Sept 2022
Thank you for staying at Clegg's Hotel. We hope you return again soon.

8/10 Good

Kornelija

Travelled with partner
Liked: Cleanliness, staff & service
Overall it was ok. Overwhelming smell of air freshener and the ac was loud in room 4. No Tv and no chair by the desk in the room. Also the ferry terminal walkway was right there so you get woken up by people at 7am walking past the room. However, close to everything and accommodating with keeping the luggage till the ferry time. Also bicycles were a nice option to use as well as beach chairs and umbrella.
Stayed 1 night in Aug 2022
Response from TC on 22 Aug 2022
Hello. Thank you for your feed back, we value everything you had to say. We will make an adjustment to the germ killing spray you are referring to. We use various cleaning products some do not smell as nice as others, but rest assure we are doing it to kill germs as we aim to be a sterile hotel. We do not advertise having TV’s at this hotel, however, we did upgrade the internet system and placed many routers in the hallway to increase upload and download speed so all can stream movies. We also have added several Roku tv’s to a few Suites as a trial run. We will look into the AC unit and chair. Thanks again and hope you will return again soon. Sincerely, the Clegg family.

8/10 Good

theresa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was great!!!!
Stayed 2 nights in Jul 2022
Response from TC on 9 Aug 2022
Thank you very much. We love what we do. We hope you return again soon. We are open thru October 22. Kindly. Clegg's Hotel

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
I loved the stay Tyler was very nice and he served good coffee.
Stayed 2 nights in Jul 2022
Response from TC on 3 Aug 2022
Thank you for choosing to stay at Clegg's Hotel. We hope you return again soon. Sincerely.

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022
Response from Clegg on 19 Jul 2022
Hello Peter. We always appreciate direct feed back and find it can be more useful then thru a review. Perhaps a renovated Suite with a brand new bathroom would have met your expectation. Please try reserving one on your next visit. Thanks again for choosing to stay at Clegg's Hotel.

10/10 Excellent

Edgar

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful and friendly I definitely will go Back again
Stayed 1 night in Jul 2022
Response from TC on 16 Jul 2022
Thank you reserving your stay with us. Please return again soon. Sincerely.

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best weekend place we ever booked! Tyler and his staff are very friendly and extremly helpful. We loved our stay here very much.
Stayed 2 nights in Jul 2022
Response from TC on 14 Jul 2022
Thank you. We appreciate you choosing to stay with us. Please return again soon.

10/10 Excellent

Dr Margaret

Liked: Staff & service, property conditions & facilities, room comfort
Love staying at Cleggs
Location is gret. tyler, the front manager was super helpful, nice and courtieous.
Stayed 2 nights in Jun 2022
Response from TC on 14 Jun 2022
Thank you for choosing to stay with us. We truly appreciate the thoughtful review. We hope you return again soon. Sincerely, Clegg's Hotel.

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in suite B for three days.. Nice, clean, cozy hotel in the middle of everything in Ocean Beach. Friendly and responsive staff!
Stayed 3 nights in Aug 2021
Response from Ty on 2 Sept 2021
Thank you for choosing to stay at Clegg's Hotel. We are happy to here you enjoyed your stay. Please return again soon. Sincerely.

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy the place, was cleaned and close to everything.
Stayed 3 nights in Aug 2021
Response from TC on 1 Sept 2021
Thank you for staying with us and hope you return again soon. Sincerely.

8/10 Good

Xin

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2021
Response from TC on 3 Aug 2022
Thank you for taking the time to write a review. We hope you will return again soon.

8/10 Good

Risa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from TC on 17 Sept 2021
We are pleased you enjoyed your stay. We hope you return again soon.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from TC on 17 Sept 2021
We appeciate you reserving your stay at Clegg's Hotel and taking the time to write your review. We hope you return again soon.

2/10 Terrible

Halina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from TC on 12 Aug 2021
We did speak directly and thought you understood that the mistake was not the hotel fault but our own oversight. I even took the time to show you online Hotel.com website which is were you made your reservation. It clearly states Shared Bathroom above every room picture. Then you follow up after our conversation with a neative review. Your review is misleading, false, extremely unfair and unjust. We make no secret that the Clegg's Hotel is located in the center of town in Ocean Beach Fire Island. We have been in the same place for 75 Years. This is not an area we control and unfair to think we can. Although we did make an effort did speak with local authorities to enforce the bars to close there doors. And to be fair to them it was only 9:45pm on a Friday night. We also discussed that you were surprised the Guest Room you booked online did not have a private bathroom, but a shared bathroom in the hallway. Hotels.com & Expedia.com lists above every photograph that the Guest Rooms have a shared bathroom in bold letter. It is not the fault of the Clegg's Hotel that you overlooked reading and viewing your self made reservation. For future reference we do have Suites with private bathroom that have been recent gutted and are brand new with correra Italian tiles with walk-in showers as well as brand new Kohler prodects to match. Perhaps you can rethink your review. Thanks again for reserving with us, hope you give us another chance. A Suite is recemmended for you.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Ty on 3 Aug 2022
Thank you for staying at Clegg's Hotel. We hope you will return again soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely enjoyed our stay, owner on site very hospitable. Clean sheets and towels , staff works very hard . Everything smells clean , fresh like new.. We will return .
Stayed 1 night in Jul 2021
Response from TC on 29 Jul 2021
Thank you very much. Please return again soon.

6/10 Okay

Tracy

Travelled with group
Stayed 2 nights in Jul 2021
Response from Ty on 22 Jul 2021
Thank you for your reply, we are sorry we did not meet your expectation, with more feed back we can always improve Clegg's Hotel. Perhaps try a suite next time. We take pride in hearing form our guests. We hope you return again soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great very comfortable and even though bathrooms are in the hallways for everyone to share they are spotless and cleaned all day long. No Tv in room we were in would like that if it was raining . Overall great place and would stay there again. Owners terrific.
Stayed 1 night in Jul 2021
Response from TC on 22 Jul 2021
Thank you for your feedback, we value every suggestion you made and love that you noticed how seriously we take cleaning. One of the core principles of Clegg's Hotel is to not have TV's in the room, we feel this keeps up with the laid back and simple approach the island has to offer. Although for those who do, we just made major improvement by installing a brand new wifi system throughout the building. Guests can now stream several devices at the same time. We also built brand new bathrooms in all the Suites should that of be of interest down the road. We thank you for staying with us and hope you return again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything. Staff very friendly and helpful.
Stayed 2 nights in Jul 2021
Response from Ty on 12 Jul 2021
Thank you for staying with us. We hope you return again soon. Sincerely.

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!! Hospitality was amazing.
Stayed 3 nights in Jun 2021
Response from TC on 21 Aug 2021
Thank you for staying with us. We hope you can return again soon. Sincerely.

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from TC on 4 Oct 2020
Thank you for choosing to stay at Clegg's Hotel. It is extremely thoughtful of you to post a review. We are glad you enjoyed your stay and hope you return again soon.

10/10 Excellent

Ashlee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from TC on 28 Sept 2020
Thank you for choosing to stay at Clegg's Hotel. It is guests like you who make us enjoy what we do. Please return again soon. Sincerely.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, perfect for what we needed, just a place to sleep. Owners was extremely nice and helpful.
Stayed 1 night in Sep 2020
Response from TC on 27 Sept 2020
Thank you for staying with us and hope you return again soon. Sincerely.

10/10 Excellent

Erin

Stayed 1 night in Sep 2020
Response from TC on 19 Sept 2020
Thank you for staying with us. Please return again soon.

2/10 Terrible

Hugo

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from Ty on 16 Sept 2020
We understand that you where upset that we removed the contenental breakfast due to Covid-19. We advertise on the Cleggs Hotel website with a header in bright lime green, "For your safety and ours we are becoming a touchless hotel by removing the continental breakfast. We hope you understand, the less we all touch the safer we will all be." We apologized for the misunderstanding directly to you in person but to wake up on a Wednesday morning two weeks after you Checked Out to submit the review you did is disgusting and as low as it gets! You said "how are we supposed to live". Breathe, we will all get thru this together, but to vent on us thru a review when you are mistaken is disgraceful & Misleading. Read what you agree to rent and you should be a happer person.

8/10 Good

Juliet, Huntington, ny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal. Best price, in high season, I could find. Sharing the bathroom was very easy and pleasant. As it is a small old building the room gave us all that we needed. Staff was reliable as my cell service was spotty and they agreed to an early morning door knock wake up call. Would stay there again.
Stayed 1 night in Aug 2020
Response from TC on 1 Sept 2020
Thank you for taking the time to write this review. We are grateful you had a nice stay with us and hope you return again soon. Sincerely !

4/10 Poor

DL, New York

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
- We had a room on the street with a bar across from us. Pretty noisy, even late at night. Also shared bathrooms. And thin walls. Great location. They lent us beach chairs. Staff very nice. For the price we paid, we were disappointed.
Stayed 2 nights in Aug 2020
Response from TS on 1 Sept 2020
We wish we were given the oppertunity to speak by phone to have a better understanding of the type of room that would fit you best. Now knowing, a Suite with private bathroom facing the bay, away from the main street in town would have been a better suited accommodation. We hope you will return again and reserve a Suite. Thank you for reserving with us.

10/10 Excellent

Ashley, NYC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! Staff was extremely friendly and helpful. Located right next to the ferry so its quick and easy to get to, drop your stuff off and get to the beach. Room was clean and spacious. They also had beach chairs in the room that we could use which was awesome!
Stayed 1 night in Aug 2020
Response from TC on 26 Aug 2020
Thank you for thoughtful review. Please return again soon. Sincerely.

2/10 Terrible

Diana, Franklin sq

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I originally booked our room for 2 people. A week before the trip I called the hotel and asked if we could upgrade to a suite. He explained they didn’t have one but has a 3 person room that would cost more. I told him it would be fine And to make the change. On Friday my bill was charged on my credit card and an e-mail was sent letting me know if the charges. That’s when I realized they never change us to a larger room. So I called Friday again before I arrived and requested the room again and alerted them of the mistake. They said they no longer had a 3 person room available and would give us a cot. I was mad but didn’t have any other choice. When we arrived the hotel at first said we have no record of you requesting this and the rooms to small for a cot. After arguing and showing the attendant all of. The calls and the length of the calls mad to the hotel prior to our arrival she got us a cot. One give the cot our room had no working power outlets and had dirty sheet which we asked to be replace.she did have the sheets replace but it’s pretty disturbing to See dirty sheets on a bed during a pandemic. As if this wasn’t bad enough the cot was broken and sunk all the way down on one side. Even more pathetic my Bill was supposed to be just over $600 and they had the net to charge me over $1,000. I’ve stayed at this hotel multiple times this year and. In previous years but I will not Be back.
Stayed 2 nights in Aug 2020
Response from TC on 24 Aug 2020
We are sorry we did not meet your expectations. Clegg's Hotel/Expedia sent you 5 emails confirming your stay with no reply the reservation was incorrect. We do not add additional Guests under any circumstance to Guest Rooms.Your Expedia reservation was listed as 2 Adults Only. Arriving on an Island with 3 Adults put us in an awkward position as we did not want to refuse the 3rd person. Based on your review we should have.

2/10 Terrible

carolina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Clegg Family on 18 Aug 2020
Shame on you for following up with a poor review. We should have involved the Police for your Vandalism and willful destruction of our property in a manner that defaces and adds a physical blemish that diminishes the property's value. The right thing to do would be to remove this review. And I advised you to not bring your giant igloo cooler to the beach, which would have caused you to get a ticket as you told me others received from the OB Police. Shame on me for my kindness to lending you my personal over the shoulder cooler filled with ice. Perhaps learning to read might help you in the future!

8/10 Good

Me, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was cozy and clean, with great customer service.
Stayed 2 nights in Aug 2020
Response from TC on 17 Aug 2020
Thank you for your thoughtful review. Without guests like you would not be loving what we do. Please return again soon. Sincerely.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little R & R
Nice and relaxing. A little pricey but perfect location.
Stayed 1 night in Aug 2020
Response from TC on 15 Aug 2020
Thank you for yor positive feedback. Please return again soon. Sincerely, Clegg's Hotel & Staff

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from TS on 11 Aug 2020
Thank you ! We hope you return again soon.

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manage your expectations, leave happy
The key to Clegg’s is knowing what you’re getting. It’s a simple, friendly surf lodge — not quite a hotel. There aren’t TVs in the room, or pictures on the wall. You share bathroom facilities. But that’s all surprisingly fine. It’s quaint, and the staff is warm, and you’re not on Fire Island to hang out in your room anyway. The location is ideal — steps from the ferry, on the bay, in the heart of town square. It’s festive. Each room comes with beach chairs and an umbrella. Bike rentals are free. It’s a very laid-back experience, which fits the vibe of the island perfectly. Just don’t come in expecting a Hilton, or even a Motel 6, or you’ll be disappointed. Come expecting a clean, friendly place to wash off and sleep, in a perfect spot on the island, and you’ll be happy.
Stayed 2 nights in Aug 2020
Response from TC on 4 Aug 2020
Thank you for taking the time to write this review. We value you and your input and will be making more improvements. Hopefully, you will return again soon to see the adjustments. Sincerely.

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2020
Response from TC on 4 Aug 2020
Thank you you for taking the time to submit a review. It truly means a lot to us. Please return again soon.

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from TC on 21 Jul 2020
Thank you for taking the time to write a review. Please return again soon.

10/10 Excellent

Jaime, Farmingville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at Cleggs Hotel! Beautiful location in town.
Stayed 2 nights in Jun 2020
Response from TC on 7 Jul 2020
Thank you. We appreciate you taking the time to submit a review. Please return again soon !

10/10 Excellent

Oscar

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service !
Stayed 2 nights in Jun 2020
Response from TS on 30 Jun 2020
Thank you very much for taking the time to write a review and hope we see you back at Clegg's Hotel and on the beach again soon. Sincerely.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Perfect location right by the ferry, clean rooms, friendly staff made check in super easy!
Stayed 1 night in Jun 2020
Response from TC on 28 Jun 2020
Thank you for your taking the time to express yourself. We truely appreciate ever word you wrote. Thank you and hope you retrun agin soon. Sincerely, The Clegg's Hotel family and team.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020
Response from TC on 28 Jun 2020
Thank you for your review. We appreciate the time taken to submit. Sincerely, The Clegg's Hotel family.