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Reviews of Château du Sureau

5 out of 5
Château du Sureau
48688 Victoria Lane, Oakhurst, CA

Reviews

10

Exceptional

Rating 10 - Excellent. 63 out of 66 reviews" "
Rating 8 - Good. 2 out of 66 reviews" "
Rating 6 - Okay. 1 out of 66 reviews" "
Rating 4 - Poor. 0 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Grace, Bellevue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was fantastic. The Chateau was beautiful, clean and very comfortable. Elderberry House and The Celler were both excellent. Most of all, the staffs were wonderful and provided with excellent services.
Stayed 2 nights in Apr 2024
Response from Chateau du Sureau Team on 13 Apr 2024
Dear Ms. Borland,A humble thank you for your kind words! It always means so much to know a guest left with wonderful thoughts. It was indeed a privilege to serve you!We look forward to the opportunity to welcome your return home when life allows...

10/10 Excellent

Barbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best kept secret! I wouldn’t have known about this place if I hadn’t drove by into Yosemite. I decided to extend my stay and stayed here. It was as if I had been transported to the south of France. Breakfast was superb. The restaurant has a world class tasting menu. The service was impeccable. The best massage at the spa after a week of hiking. My stay was better than the Ritz Carlton.
Stayed 1 night in Mar 2024

10/10 Excellent

THOMAS

Stayed 1 night in Feb 2024

10/10 Excellent

Richard, Brentwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe in 20 years this is the first time I bothered to submit a review. This destination is a hidden gem, far worth the investment to stay. It is like a trip to the past and you feel as if you are not in the US but in France or similar European countries. What ended up as one night to try will end up us purposely planning a trip in this area just to stay here for an extended weekend. Highly recommend it, romantic, quiet, and breath taking.
Stayed 1 night in Feb 2024

10/10 Excellent

Donalee, Auberry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent
Stayed 1 night in Dec 2023

10/10 Excellent

Sergei, Los Angeles

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccably built designed and managed property. Best cappuccino in CA.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Chateau du Sureau Team on 23 Nov 2023
We thank you for your time in reviewing our property. It was indeed a privilege to serve you! A humble Thank You for your kind review. It means so much to know a guest left with wonderful memories.We look forward to the opportunity to welcome your return when life allows.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Chateau du Sureau Team on 8 Nov 2023
Dear Mr. Parker,A humble Thank You for your kind review. It means a lot to know a guest left with a wonderful experience. It was indeed a privilege to serve you.We look forward to the opportunity to welcome you home...

10/10 Excellent

Xingzi

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior hospitality. We enjoyed our short getaway :)
Stayed 1 night in Oct 2023
Response from Chateau du Sureau Team on 16 Oct 2023
Dear Ms. Lin,A humble Thank You for your time and kind words in reviewing our property. It always means so much to know a guest departed with wonderful memories.It was indeed a privilege to serve you. We look forward to welcoming your return when life allows...

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Chateau du Sureau Team on 16 Oct 2023
Dear Mr. Wheeler,We thank you for your time in reviewing our property. A humble Thank You too for your kindness. We are delighted you had a lovely experience. It was indeed a privilege to serve you. We look so forward to the opportunity to welcome your return when life allows...

10/10 Excellent

Tamar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Experience
Magical experience. My friend and I stayed for my birthday and we could not have had better service or accomodations. The staff were attentive, the setting beautiful, the room, and the chateau itself were wonderfully and perfectly appointed. We felt as though we were in a fairy tale! Dining at the restaurant is a must, and I highly recommend the wine pairing. Also, breakfast was excellently prepared. We walked the grounds and enjoyed all of the little decor surprises along the paths.
Stayed 1 night in Sep 2023
Response from Chateau du Sureau Team on 12 Sept 2023
Dear Ms. Kenworthy,A humble Thank You for your kind words! It was indeed a privilege to serve you.It means so much to know a guest had a wonderful experience!Our best wishes...!

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class place with wonderful employees. Disappointed that the restaurant was closed on Sundays as it is fabulous.
Stayed 1 night in Aug 2023
Response from Chateau du Sureau Team on 10 Sept 2023
Dear Mr. Mason,A humble Thank You for your kind words. It means so much to know a guest had a joyful experience. We regret you missed the Elderberry House dinner service as our Restaurant features High Tea the last Sunday each month.It was a pleasure to serve you...Our best wishes,

10/10 Excellent

sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Chateau du Sureau Team on 24 Jun 2023
Dear Mr. Slaten,A humble Thank You for your kind review. It is a delight to know you left with fond memories.It was indeed a privilege to serve you.Our best wishes,The Estate Team

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My son and I enjoyed our stay very much. The staff was incredible especially Skylar
Stayed 2 nights in May 2023
Response from Chateau du Sureau Team on 1 Jun 2023
Dear Ms. Abraham, Wonderful! A humble Thank You for your kind words....We thank you for your time in sending a review. It means so much to know you left with fond memories!Our best wishes,The Estate Team

10/10 Excellent

Jerelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding in every way! A wonderful and most relaxing stay here! Highly recommend to anyone looking to be pampered and treated like royalty!
Stayed 2 nights in Feb 2023

10/10 Excellent

Polina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Ge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Chateau du Sureau Team on 5 Jan 2023
Dear Mr. Allen,A humble Thank You for your kind review. We are delighted to know you left with fond memories. It was indeed a privilege to serve you.Our best wishes...

10/10 Excellent

Tamar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Jan 2023
Response from Chateau du Sureau Team on 5 Jan 2023
Dear Ms. Tamar,A humble Thank You for your kind review. It means so much to know you left with wonderful memories of our little world. It was indeed a privilege to serve you.Our Best Wishes,The Chateau Sureau Team

10/10 Excellent

Linxuan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Donnie R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the people/staff.
Stayed 3 nights in Sep 2022

10/10 Excellent

bryan

Stayed 1 night in Sep 2022

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic getaway! Exceptional service.
Amazing stay from start to finish. The attention to detail, the staff awareness of who we were, which room we were staying in, that we were there on our honeymoon. Everyone knew, without us having to say anything. The staff made little details during our stay to make it extra special, superb all around. Food at the fine dining restaurant and also the breakfast, was absolutely exceptional. Already looking forward to returning next year!
Stayed 2 nights in Jul 2022
Response from Chateau Team on 12 Jul 2022
Dear Mr. Rand, It was indeed a privilege to serve you. A humble Thank You for your kind words. We thank you for your time in creating a review. It means so much to know a guest of ours left with such wonderful memories. We so look forward to welcming you home! Our best wishes for your first year as newlyweds... The Entire Estate Team

10/10 Excellent

Melvyn, Pleasanton

Stayed 1 night in Jun 2022

8/10 Good

Chaiyakorn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall it’s nice. just overpriced when compared to what I got for example, small room , no tv and room smell old (need some room fragrance)
Stayed 2 nights in Jun 2022

10/10 Excellent

Prachir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Dane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful relaxing few days celebrating my wife's birthday. Attentive but unobtrusive staff made everything easy and met all our needs. The food at the adjacent Elderberry House for dinner and in the breakfast room in the morning was outstanding. And we enjoyed a full day in nearby Yosemite Nat'l Park.
Stayed 2 nights in Dec 2021

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel for a touch of additional luxury when doing the California road trip!
Stayed 1 night in Dec 2021

10/10 Excellent

SAUYEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Mohammad, Potomac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff you feel as if you are at home
Stayed 3 nights in Aug 2021
Response from Chateau Team on 1 Sept 2021
Dear Mr. Mohammad, A humble Thank You for your kind words. It was indeed a privilege to serve you. It means so much to know a guest departed with fond memories. We look forward to welcoming you home soon. Our best wishes, The entire Estate Team

10/10 Excellent

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service at this property was incredible!!
Stayed 2 nights in Aug 2021
Response from Chateau Team on 1 Sept 2021
Dear Mr. Kirk, We are delighted you enjoyed your visit. It was indeed a privilege to serve you. A humble Thank You for your kind review. We look forward to welcoming you home when life allows...

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
The customer service and accommodations are superb. The staff is very helpful. We’ll return. The restaurant is Michelin star quality.
Stayed 2 nights in Apr 2021

6/10 Okay

moises

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Porsche luxury, Motel 6 mindset
I'd compare my Chateau du Sureau night to a Porsche 911 with a Ford Fiat engine. Very elegant and full of potential but the attention to detail and service falls far from the graces of a 5 star hotel. We arrived, opened our own car doors, carried our own luggage but our experience felt redeemed when the hostess, Rani Grube said there were small gifts in our room as a welcome. Among the gifts was a gift card for dinner, only to have Rani return to our room and say it was placed in the wrong room... It was the absolute worst 1st impression of the Chateau du Sureau you could have experienced. To make matters worse, I tired to reason with Rani and explained how we felt, having traveled 2,000 miles just to stay at the Chateau, having spent over 1k for the room and dinner, only to have horrid 20 year, wedding anniversary memory. Rani is NOT classy, she proceeded to argue with me and ranted on how they are short staffed due to covid. I allowed her to ramble on and once she finished I tried to make a reasonable case only to have her shut me down again. Not only does Rani NOT understand the American culture and rules for customer satisfaction, but she does not posses the basics of hospitality – not an iota. I would add that the food was AMAZING! Hats off to the chef.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2021

10/10 Excellent

Jeff, Castro Valley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted warmly and felt very comfortable for our stay..Will be coming back again...Thank you
Stayed 1 night in Dec 2020

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Memorable Place to Stay
Spectacular place to stay. From the moment you drive through the gate and are escorted to your room you are able to leave troubles behind and feel transported to another time and place. Lovely staff, great amenities, a world-class restaurant, and a beautiful European style breakfast in the morning. A truly unusual experience awaits as you embark or return from a trip to Yosemite. Kudos.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gud
Stayed 1 night in Dec 2020

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am so glad I found this hidden charm.
Stayed 1 night in Nov 2020
Response from Chateau du Sureau Estate Team on 26 Nov 2020
Dear Mr. Dean, A humble thank you for your kind words. It meas so much to know you departed with fond memories of your visit. We look forward to welcoming you home when life allows!

10/10 Excellent

Leslie, California Coast

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chateau de Sureau is a hidden gem in the small town of Oakhurst, quite a surprise to find this enchanting hotel with the privacy and level of service. I was in Oakhurst for business for 2 nights and decided to treat myself while working. The staff is exemplary in their service to guests, and knowing COVID 19 restricts some services ( the spa is not open) there was nothing I missed. After being given a brief tour and walked to my room, I asked for some coffee as I unpacked. Within minutes a wonderful small pot of coffee was brought to my room. I chose to dine in my room as I had work with me and again I was not disappointed. There is no TV, it is a place to unplug. The only challenge was the low level of internet and I used my phone as a hotspot as I needed to work on my computer in the evening. I look forward to a return trip while I have an Oakhurst account and look forward to using their spa services when open.
Stayed 2 nights in Nov 2020
Response from Chateau du Sureau Estate Team on 26 Nov 2020
Dear Ms. Leslie, We thank you for your time in reviewing our little world; thus a humble thank you for your kind words. It was indeed our privilege to serve you. Please know it means so much to know you had a memorable visit. We look forward to welcoming you home soon!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romance before Yosemite
Great place for a romantic stay prior to going to Yosemite
Stayed 2 nights in Aug 2020
Response from ChateauTeam on 28 Oct 2020
Thank you for your time and care in sending your review.  We so appreciate your kind comments.  It means so much to know you left our property with fond memories.Your visit was our pleasure, and it was our privilege to serve you.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Chateau de Sureau was wonderful. I happened to visit Yosemite at the time of the wildfires so the air quality of the park was not great but I was glad that I went. What can I say I like luxury accomodations and the Chateau is it! My room was clean, spacias, quiet and having a provided breakfast each morning of my stay and a fabulous restaurant on the grounds made my visit quite memorable. I will return!
Stayed 3 nights in Sep 2020

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Alex, Palo Alto

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very good service. Everything was perfect. Good breakfast. Dinner at the restaurant was phenomenal
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very personal and staff was super friendly. The bed was very comfortable
Stayed 1 night in Jun 2020

8/10 Good

Jenna

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
California Castle 🙂
Beautiful property and great service. The bed linens are amazing. The mattress was not as comfortable as I remember from my last stay 5 years ago. We had an issue with the tub stopper in the spa tub/shower. I relayed my issues upon check out. It would be best to replace the spa tub/stopper due to the cleanliness issues. Other than that our stay was very nice and I hope to be back soon. Dinner was also wonderful and accommodating to dietary restrictions.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Privacy was grand. The service was exemplary. Food was over the top! Not anything to dislike!
Stayed 2 nights in Jan 2020
Response from Chateau du Sureau on 27 Jan 2020
A humble, "Thank you", for your kind words. It means so much to know you left our property with fond memories. Your visit was our pleasure and indeed our privilege to serve you. Best wishes and safe travels...

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
F
e
Stayed 3 nights in Jan 2020