We're sorry to learn that your experience didn't meet expectations. Your feedback is important to us, and we apologize for any inconvenience caused. If you're open to it, we'd appreciate the chance to make amends during a future visit.- The Staff at Holiday Inn Express Syracuse Airport

Thank you for your kind words! We're delighted to hear that you had a pleasant stay with us and found our location convenient for late-night arrivals and early flights. We look forward to welcoming you back on your next visit. Safe travels!- The Staff at Holiday Inn Express Syracuse Airport

Hi Rosemary, thank you for your review! We apologize for any inconvenience caused and will share your feedback with our team. We hope to welcome you back for a much-improved stay in the future.- The Staff at Holiday Inn Express Syracuse Airport

Thank you for taking the time to leave a 4-star review! We appreciate your feedback and are glad that you enjoyed your stay overall. If there are any specific areas where we can improve and earn that fifth star next time, please don't hesitate to let us know. We look forward to welcoming you back for an even better experience in the future!- The Staff at Holiday Inn Express Syracuse Airport

Hi Rhonda,Thank you for your 5-star rating! We're delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!-The Staff at Holiday Inn Express Syracuse Airport

We're sorry to hear about your disappointing experience. Cleanliness is a top priority for us, and we apologize for falling short of your expectations. Your feedback is valuable, and we'll address the issues to ensure a better experience for our guests in the future. If you're willing to give us another chance, we'd love the opportunity to provide you with a more pleasant stay.- The Staff at Holiday Inn Express Syracuse Airport

Hi Sandra, we apologize for the delays you experienced during check-in. Your feedback is valuable, and we will address these issues to improve our service and offerings. Please know that we take your concerns seriously, and we appreciate your patience and understanding. We hope to have the opportunity to provide you with a better experience on your next visit, and we hope to earn your 5 stars.- The Staff at Holiday Inn Express - Syracuse Airport

Thank you for your feedback! We're glad to hear that you found the room clean and comfortable, and we appreciate your comments about the shower and tub fixtures. We'll look into addressing that. We hope to have the opportunity to welcome you back for another stay soon!-The Staff at Holiday Inn Express Syracuse Airport

Thank you for your feedback. We apologize for the inconvenience you experienced with the TV and the missing cups. We'll address these issues promptly, and we hope to welcome you again!- The Staff at Holiday Inn Express - Syracuse Airport

We're glad to hear you found our hotel clean! If there's anything else you'd like to share or if you have any questions, feel free to let us know. We're here to assist you further!-The Staff at Holiday Inn Express Syracuse Airport

Thank you for your feedback! We're delighted to hear that Kelly provided you with helpful assistance during your stay. We will be sure to pass along your kind words to her. We appreciate you choosing to stay with us and hope to welcome you back soon!- The Staff at Holiday Inn Express - Syracuse Airport

Hi Eric, We're pleased to hear that you found our reservation process easy! Thank you for choosing our hotel. We look forward to hosting you and ensuring a comfortable stay.-The Staff at Holiday Inn Express Syracuse Airport

We apologize for the disappointment reflected in your rating. Your feedback is essential, and we're sorry for any inconvenience experienced during your stay. We'd appreciate the opportunity to exceed your expectations on a future visit.- The Staff at Holiday Inn Express Syracuse Airport

Hi, we're sorry to hear about the cleanliness issues you encountered during your stay. This is not the experience we want our guests to have. We take your feedback seriously and will address it with our team to ensure improvements are made. Regarding the parking charge discrepancy, we apologize for any confusion and appreciate your understanding. Thank you for bringing these concerns to our attention. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.-The Staff at Holiday Inn Express Syracuse Airport

Hi Carma,Thank you for your feedback! We're glad to hear that you had a positive experience overall. If there are any specific areas where we can improve and earn that fifth star on your next visit, please feel free to let us know. We appreciate your support and hope to see you again soon!-The Staff at Holiday Inn Express Syracuse Airport

Hi, It sounds like you had a great experience during your stay! We're glad to hear that the property was clean and our staff was helpful. We appreciate your positive feedback, and we look forward to welcoming you back in the future!- The Staff at Holiday Inn Express Syracuse Airport

Thank you for your feedback. We're pleased to hear that you found our accommodations comfortable.-The Staff at Holiday Inn Express Syracuse

Sorry to hear about the check-in issues you experienced, Claudette. Hopefully, it was just the eclipse throwing things off! We'll make sure to address the cleanliness and billing concerns promptly. Thanks for your patience, and we appreciate your understanding!The Staff at Holiday Inn Express Syracuse

We're sorry to hear about your less-than-satisfactory experience. If there are specific issues you encountered during your stay, please let us know so we can address them promptly. We strive to provide excellent service to all our guests and regret that we fell short in your case.-The Staff at Holiday Inn Express Syracuse Airport

Thank you for your feedback. We're delighted that you had a great stay! We hope to have the pleasure of welcoming you back soon for another fantastic stay.-The Staff at Holiday Inn Express Syracuse Airport

Hi Christian, We're honored to receive your 5-star rating! Thank you for recognizing our efforts to provide exceptional service and accommodations. We appreciate your support and look forward to welcoming you back for another fantastic stay.-The Staff at Holiday Inn Express Syracuse Airport

Hi Kimberly, Thank you for your feedback! We're glad you found our property nice. We hope you had a pleasant stay overall and look forward to welcoming you back in the future.- The Staff at Holiday Inn Express Syracuse Airport - Syracuse Airport

Linda, thank you for your feedback! We're delighted to hear that our staff was very helpful and arranged an early morning shuttle to the airport for you. Providing excellent service is our priority, and we're glad we could assist you during your stay. We hope to welcome you back again in the future.- The Staff at Holiday Inn Express - Syracuse Airport

Hi Donna, thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. We appreciate your support and hope to welcome you back again soon!-The Staff at Holiday Inn Express Syracuse Airport

Hi Brian, Thank you for your feedback! We're thrilled to hear that Steve provided excellent service during your stay. We'll be sure to pass along your kind words to him. We hope to welcome you back soon for another pleasant stay.- The Staff at Holiday Inn Express - Syracuse Airport

We apologize for the inconvenience you experienced during your recent stay with us. Your feedback about the room temperature and shower drainage issues is concerning, and we will address these promptly. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.- The Staff at Holiday Inn Express - Syracuse Airport

We sincerely apologize for the inconvenience you experienced during your recent stay with us. Providing a comfortable and clean environment for our guests is our top priority, and we regret that we fell short of meeting your expectations in these areas. Your feedback is invaluable to us as it helps us improve and enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.- The Staff at Holiday Inn Express - Syracuse Airport

Thank you for bringing the snow-covered parking spots to our attention. We'll address it promptly. We are delighted you found our team pleasant and enjoyed the hotel's beauty.The Staff at Holiday Inn Express- Syracuse Airport

Hi Adele,Thank you for choosing to stay with us. We appreciate your feedback and will use it to improve our services. If there's anything specific you'd like to share about your experience, please feel free to reach out to us. We hope to have the opportunity to welcome you back in the future and provide you with a better stay.The Staff at Holiday Inn Express - Syracuse Airport Hotel

Thank you for highlighting the convenience of our location. We're thrilled to know that you found our accessibility satisfactory. It was a pleasure having you stay with us, and we look forward to welcoming you back in the future.- The Staff at Holiday Inn Express - Syracuse Airport

Thank you for your recent stay with us. If there's anything specific you'd like to share about your experience, please feel free to let us know. We hope to welcome you back in the future for an even better stay.- The Staff at Holiday Inn Express - Syracuse Airport

Christa, We apologize for the experience you encountered during your recent stay. Your feedback is concerning, and we are truly sorry for the cleanliness issues and the delay in preparing your room. We appreciate you bringing this to our attention. We hope you will consider giving us another chance to provide you with a better experience in your next visit

We're thrilled to receive your glowing 5-star review! Thank you for choosing our hotel and for taking the time to share your positive experience. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!-The Staff at Holiday Inn Express Syracuse

Thank you for sharing your recent experience with us. We apologize for the disturbance caused by the noise during your stay. Please know that providing a peaceful environment for our guests is a top priority for us, and we regret any inconvenience this may have caused. Your feedback is important to us, and we hope to have the opportunity to welcome you back for a more enjoyable experience.

Thank you for sharing your feedback with us. We're sorry that your experience fell short of your expectations. We value your feedback and hope to have the opportunity to make things right.

Thrilled to hear your stay was great! Thanks for choosing Holiday Inn Express Syracuse Airport. Looking forward to your next visit.

We're delighted to hear you had a great experience with our front desk staff and shuttle drivers! Comfortable beds and rooms are a must for a pleasant stay. We appreciate your feedback and hope to welcome you back soon!

Thank you for sharing your positive experience with us! We're thrilled to hear that Kelly, was friendly and accommodating, ensuring a seamless room arrangement for you and your daughter. We're also glad to know that our early morning shuttle service met your expectations and left on time. We appreciate your feedback and hope to welcome you back for another enjoyable stay.

Thank you for taking the time to provide your feedback. We sincerely apologize for any inconveniences during your stay, including the closed pool, cot request, elevator issues, and the ice machine location. Your insights are crucial, and we'll use them to improve our services. On a positive note, we're pleased that you found the breakfast decent and appreciated our convenient proximity to the airport. We value your input and hope to have the opportunity to provide an enhanced experience on your next visit.

Thank you for your positive feedback! We're delighted to hear you enjoyed our 24-hour shuttle service to the airport. If you ever need anything else during your travels, just let us know. We look forward to welcoming you back soon!

Thank you for the stellar rating! We're thrilled you had such a great experience. Looking forward to your next visit!-The Staff at Holiday Inn Express Syracuse Airport

Thank you for your kind words! We're delighted to hear that you enjoyed our exceptionally clean rooms and had a wonderful check-in experience. We appreciate your feedback and look forward to welcoming you back soon!

We apologize for the unsatisfactory experience you had with both rooms and the transportation arrangement. We take your feedback seriously and will address these issues promptly to improve our service. Thank you for bringing it to our attention, and we hope for the chance to provide a better experience in the future.

We apologize for the inconvenience of being given an uncleared room initially. Your comfort and satisfaction are our top priorities, and we regret falling short of expectations in this instance. We appreciate your understanding and hope the rest of your stay was enjoyable. If there's anything else we can do to improve your experience, please don't hesitate to let us know.

Hey Shaun! Thank you for rating your recent stay 5 stars! We hope to welcome you again soon!

Hi Angela! Thank you very much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our heated swimming pool and found our campus relaxing. Maintaining cleanliness and providing excellent food are top priorities for us, so it's fantastic to know that we hit the mark during your stay. Your recommendation means the world to us, and we look forward to welcoming you back soon!

Hi Lynn! Thank you for sharing your experience with us. We sincerely apologize for the inconveniences you encountered with our shuttle service and room accommodations. Your feedback is crucial for improvement, and we assure you that we are addressing these issues to ensure a smoother experience for our guests. We appreciate your understanding and hope to have the opportunity to make it right on your next visit.

Thank you for your feedback! We're pleased to hear that your check-in experience was easy and that our staff, especially Kelly and Kumar, took great care of you. Providing helpful and attentive service is what we strive for. We appreciate your kind words and hope to welcome you back for another enjoyable stay.

Thank you for your feedback regarding our staff. We're glad to hear they were helpful and kind during your stay. Providing excellent service is our top priority, and we're grateful for your recognition of our team's efforts. We hope to welcome you back soon for another enjoyable stay.