In-room dining

Reviews of BIG4 Batemans Bay At Easts Riverside Holiday Park

3 out of 5
BIG4 Batemans Bay At Easts Riverside Holiday Park
10 Wharf Rd, North Batemans Bay, NSW

Reviews

9.4

Exceptional

Rating 10 - Excellent. 118 out of 165 reviews" "
Rating 8 - Good. 40 out of 165 reviews" "
Rating 6 - Okay. 6 out of 165 reviews" "
Rating 4 - Poor. 1 out of 165 reviews" "
Rating 2 - Terrible. 0 out of 165 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for our week of rest and peace.
Beautiful well appointed cabin with great water view and access. Wifi needs to improve, otherwise perfect.
Stayed 7 nights in Nov 2019
Response from Guest relations manager on 25 Nov 2019
Thanks for the 10/10 Brian! We appreciate your positive feedback and hope to welcome you back on your next trip to Batemans Bay.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Pleasant staff that where very knowledgeable. Help us find a good place for dinner
Stayed 1 night in Nov 2019
Response from Guest relations manager on 25 Nov 2019
Thanks for taking the time to rate your stay. We're glad you enjoyed your time with us and that we were able to assist you with local recommendations.

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quietness and lovely office lady would book here again
Stayed 3 nights in Nov 2019
Response from Guest relations manager on 25 Nov 2019
Thanks so much Jan. We hope to see you again soon!

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from Guest Relations Manager on 3 Oct 2019
Thanks for the 5/5!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location on the water. Easy access in & out of the park..Well done Big 4
Stayed 2 nights in Aug 2019
Response from Guest Relations Manager on 3 Oct 2019
Thank you :)

10/10 Excellent

SB, 2500

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the beach so close was great to sit and relax, watch the boats coming into the harbor.
Stayed 1 night in Jul 2019
Response from Guest Relationship Manager on 7 Aug 2019
Thanks for the 5/5, SB! We're glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from Guest Relationship Manager on 7 Aug 2019
Thank you!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Property was clean and very welcoming
Stayed 1 night in May 2019
Response from Andrea on 12 Jun 2019
Thanks so much for the great feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. All the staff and guests were polite and considerate of others. Staff were very helpful regarding information about the local area.
Stayed 2 nights in Feb 2019
Response from BIG4 Batemans Bay At Easts Riverside Holiday Park. on 18 Feb 2019
Thanks so much for the great feedback and 5/5 review score! We are pleased you enjoyed your recent stay with us and we hope that you will choose to stay with us again one day soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small quiet holiday park. Perfect for a weekend away
Stayed 3 nights in Jan 2019
Response from BIG4 Batemans Bay At Easts Riverside Holiday Park. on 18 Feb 2019
Thanks so much, we are so pleased that you had a perfect weekend away. We look forward to welcoming you back again for the next one!

4/10 Poor

Pamela A.

Not so much waterfront cabins
The place was fine. It was clean and the bed comfortable. I picked the lodging because of the picture from the site. The cabins are there and they were empty during the stay but the lovely waterfront stay I had imagined was not what I got. I could see the water by looking thru motor home antenna and such.
Stayed 1 night in Dec 2018

10/10 Excellent

HappyCustomer, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Very well. maintained , really enjoyed the stay. Close by the river and a short walk to the shopping centre.
Stayed 2 nights in Sep 2018
Response from cm on 3 Oct 2018
Thankyou for your feedback as always appreciate it and we do pass it onto all staff. Yes the tariff is different with Public Holidays but for the best price book direct.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyable
Outstanding accommodation and an excellent position
Stayed 1 night in Aug 2018
Response from BIG4 Batemans Bay At Easts Riverside Holiday Park. on 21 Aug 2018
Thanks so much for the great feedback and perfect 5/5 review score! We are so lucky to be in such a beautiful part of the world and we just love sharing it with our valued guests. We wish you happy and safe onward travels and hope that next time you are in Batemans Bay you will choose to stay with us again.

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the best stay
It was amazing as we took our two grandsons with one is 12 years old and the other 14. Great things beside fishing that they love ,pitch and put movies great fish and chips and shopping then the best ice creams. Just a great stay will go there again
Stayed 4 nights in Jul 2018
Response from BIG4 Batemans Bay At Easts Riverside Holiday Park. on 13 Aug 2018
Thanks so much Vince for sharing this great feedback it certainly sounds like the boys had a great time. You are certainly creating some amazing memories with some wonderful family time. We look forward to welcoming you back again soon.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Do not stay if you think this is kid friendly
I thought Big4 were catered to families with plenty of kids facilities. But this one, there are 2 in Batesmans Bay is for the elderly, as the lady at reception told me. The only playground was so small and was for kids under 7. It was a shoebox.
Stayed 2 nights in Jul 2018
Response from Guest Relations Manager on 18 Jul 2018
Thank you for taking the time to review your stay. Our kids facilities include the playground you mention, but also a giant chess board, recreation and tv room, as well as a swimming pool in summer. We are also ideally located close to fun, family-friendly attractions such as Mogo Zoo. We're sorry to read that our facilities did not meet your expectations but will keep your feedback in mind for future updates. Thanks again and best of luck on your continued travels.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay. Clean and tidy with attention to detail. Really friendly staff and great location. Kids were a little disappointed their pool wasn’t heated and closed but all in all great place and highly recommend it
Stayed 3 nights in Jul 2018
Response from Guest Relations Manager on 18 Jul 2018
Thank you for taking the time to share your valuable feedback with us. We're glad you had a great time with us and we do hope to welcome you and your family back again later in the year with better swimming weather!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing the cabins were well thought out for easy living with all the conveniences we needed. Easy parking on well kept grounds and good views, the staff were friendly and helpful. We will go back there again.
Stayed 2 nights in Jun 2018
Response from Guest Relations Manager on 18 Jul 2018
Thanks for the 5/5, Robert! We're so glad you had a great stay and can't wait to welcome you back for another successful holiday soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and location
Excellent had shutte service for the soldiers club which was nice
Stayed 1 night in May 2018
Response from Guest Relations Manager on 24 May 2018
Thanks for the 5/5! We're glad you enjoyed your stay and hope to welcome you back again soon.

6/10 Okay

Verified traveller

Disliked: Room comfort
Response from Guest Relations Manager on 24 May 2018
Thank you for your rating

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great value for money
The Location was great, nice and close to all amenities. Cabins were clean and well maintained. Sheryl was helpful.
Stayed 5 nights in Feb 2018
Response from BIG4 Batemans Bay At Easts Riverside Holiday Park on 5 Mar 2018
Thanks so much for your great feedback. We hope to have you stay with us again one day soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Park
The park is located about 10 mins walk from town, and right on the water. It is well maintained and nice and quiet at night so you can get a good sleep. We will go back for sure!
Stayed 2 nights in Feb 2018
Response from BIG4 Batemans Bay At Easts Riverside Holiday Park on 5 Mar 2018
Thanks so much for your great feedback. We look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greast service and facilities.
Great for families. Close to town and great friendly people.
Stayed 2 nights in Nov 2017

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet stay on the riverbank
This is without a doubt the cleanest big 4 I have stayed in.. a short walk over the river.. and a fantastic river cruise.. a thoroughly enjoyable stay.. would definately recommend.. and well be back..
Stayed 2 nights in Nov 2017

10/10 Excellent

Judy , glenbrook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience all around in a beautiful setting
From the minute we booked in till booking out 2 days later this was fantastic. Staff friendly and efficient. The cabins have been recently renovated, they are exceptionally clean and spacious .the park and grounds are well maintained The setting just beside the river is magnificent. The weather was cold and overcast but it didn’t stop us having an enjoyable time . Thanks Guys
Stayed 2 nights in Nov 2017

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant experience. The waterfront unit was very clean and comfortable. Staff very pleasant and helpful.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Response from Watts Holiday Parks on 21 Aug 2017
Thanks for your 4/5 star rating. We really appreciate it and hope that you will choose to stay with us again soon.

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful location clean park and cabin

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, great location on the bay close to the main part of town.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, quiet and killer views of the lake. A great spot to wind down and enjoy the local offerings.

10/10 Excellent

dt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent caravan park
Excellent park, nice spot for families. Lovely staff. Will be back!

10/10 Excellent

david, canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity !!
It was the break I needed before stress did me in. Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy waterfront retreat in the centre of town
This is an excellent Big4 park with a variety of self contained units. Cleanliness, facilities and comfort were exceptional! Staff were helpful with maps and directions to the main points of interest. We would have no hesitation in returning again for a longer stay.

6/10 Okay

Karen, Lemon Tree Passage

Disliked: Property conditions & facilities, room comfort
Not suitable.
Would have been nice to know that the villa we booked was not suitable for 3 adults. Main room was a double bed , second room was L shaped bunks , which was very uncomfortable my sister as a ladder was fixed to bunk and made it difficult for her to get in and out of. Living area very small .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice caravan park right on river
Perfect size park right on river with view of township. Short walk across bridge to town centre. Quiet and relaxing with your own little river beach. We stayed in an elevated cabin and it was excellent. Sat on balcony early morning and late evening and it was so nice with sea breeze and peace and quiet.
BB town centre across the river
The parks own little beach
Very relaxing and pleasant view

10/10 Excellent

Sue, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cabin stay
Friendly, helpful staff. Great cabin with awesome sea breezes on a very hot day. The cabin was comfortable and clean, just what I needed! Easy parking, right by the river. Will go back for a holiday. Unfortunately I was in town for a funeral at the time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location
Beautiful views Lovely staff Great location Clean and tidy
Response from BIG4 Batemans Bay At Easts Riverside Holiday Park on 14 Dec 2015
Thanks for your lovely review. We look forward to seeing you again.

10/10 Excellent

christine, victoria australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
looking out over tidal river, the best
Wish I had plenty of money, could have stayed forever
Response from BIG4 Batemans Bay At Easts Riverside Holiday Park on 14 Dec 2015
HI Christine Thanks for your review. Feedback is such an important tool for us to use so we can keep improving our guest satisfaction. We look forward to your next visit.

10/10 Excellent

susan, wollongong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous cabin with fantastic views
Easy fast check in. Friendly reception staff.large cabin with great facilities. Plenty of room for a family

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Professional; Cleanliness: Spotless;

8/10 Good

Paterson, Australia - ACT - Canberra

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Reasonable; Service: Good; Cleanliness: Pleasant;

8/10 Good

Trevor, Australia - NSW - Regional NSW

Facilities: Basic; Value: Over-priced; Service: Basic; Cleanliness: More pest control; Prices not in line with the facility's of the park ( over priced )

10/10 Excellent

Robert, Australia - ACT - Canberra

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Reasonable; Service: Outstanding; Cleanliness: Spotless;

8/10 Good

Sonya, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service
Facilities: Everyday; Value: Affordable; Service: Friendly; Cleanliness: Pleasant, Lovely; fabulous

10/10 Excellent

Julie, Australia - ACT - Canberra

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

John, Australia - NSW - Sydney

Liked: Cleanliness, staff & service
Facilities: Typical; Value: Affordable; Service: Courteous; Cleanliness: Spotless;

8/10 Good

Michelle, Australia - ACT - Canberra

Liked: Cleanliness, property conditions & facilities
Facilities: Good; Value: Fair price; Service: Polite; Cleanliness: Hospital;

8/10 Good

Nerida, Australia - ACT - Canberra

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice , Toilet ran; Value: Affordable; Service: Professional; Cleanliness: Faultless;

8/10 Good

Joanna, Australia - NSW - Regional NSW

Liked: Cleanliness, property conditions & facilities
Good location

8/10 Good

Lance, Australia - ACT - Canberra

Liked: Cleanliness, staff & service, property conditions & facilities