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Dear Camilar, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience with us at Courtyard Newark Liberty International Airport. We look forward to welcoming you back on your next visit. Best Regards, Adolfis Pimentel, General Manager
10/10 Excellent
clint
Travelled with partner
27 Apr 2024
Liked: Cleanliness, staff & service, amenities
wet carpet and then outside fresh mulch smelled horrible
clint
Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Clint, Thank you for the positive rating. We are glad you had a pleasant overall experience. However, we apologize for the inconvenience caused by the wet carpet and the unpleasant smell of the fresh mulch outside. Your feedback is valuable, and we'll address these issues promptly to ensure a more enjoyable stay for our future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience. Best Regards, Adolfis Pimentel, General Manager
Dear Diane,Thank you for your kind words. We are delighted that you had a pleasant stay with us and found our hotel clean and convenient. We hope to welcome you back soon to Courtyard Newark Liberty International Airport for another enjoyable experience.Best Regards,Adolfis PimentelGeneral Manager
Dear Rick, We are flattered by your generous review of Courtyard Newark Liberty International Airport. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to the area. Best Regards, Adolfis Pimentel, General Manager
Dear Greg, On behalf of our team at Courtyard Newark Liberty International Airport, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you as our guest and we look forward to continue being your hotel of choice whenever you return to Newark.Best Regards, Adolfis Pimentel, General Manager
10/10 Excellent
Alyssa
16 Apr 2024
Liked: Cleanliness, staff & service
Alyssa
Stayed 1 night in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Alyssa, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard Newark Liberty International Airport.Best Regards, Adolfis Pimentel, General Manager
Dear Kevin, Thank you for choosing to stay with us and for sharing your rating. Your comfort and satisfaction are paramount to us, and we regret if any part of your experience fell short of expectations. We would be honored to welcome you back and provide you with the exceptional hospitality we are known for, ensuring a truly enjoyable time during your next visit.Best Regards, Adolfis Pimentel, General Manager
10/10 Excellent
Denise
6 Apr 2024
Denise
Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Denise,We are delighted you enjoyed your stay at Courtyard Newark Liberty International Airport. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to our area.Best Regards,Adolfis PimentelGeneral Manager
Not much in the area, so be prepared to order in food for dinner or grab something from the airport before you arrive. Shuttle was easy and quick (both ways). You hear a couple of flights arriving until about 8pm, then it's quiet.
Laura
Stayed 1 night in Mar 2024
4/10 Poor
Cari
Travelled with family
16 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were disappointed the pool wasn’t opened and it wasn’t communicated in advance. Several of the outside doors were propped open making me concerned about safety.
I was charged an incidental fee of $ 50.00 and until now it is on my pending charges. I was advise that they will be refunding the said charge when I ask about it upon check out.
I also thought that breakfast is included upon our stay, it is not.
This hotel was clean and had easy access to Newark. The walls were a little thin as I could hear my neighbor’s TV but they were respectful of the time of night.
great hotel and friendly staff but very inconvenient location with nothing around
Mercedes
Stayed 4 nights in Dec 2023
8/10 Good
Emily
Travelled with family
30 Dec 2023
Liked: Staff & service
Disliked: Cleanliness
Emily
Stayed 5 nights in Dec 2023
10/10 Excellent
Euna
29 Dec 2023
Euna
Stayed 1 night in Dec 2023
6/10 Okay
Dan
Travelled with family and small children
28 Dec 2023
Liked: Staff & service
Over priced food options. Had to pay to park. Pool was closed and there was no mention of it when we booked. Tub in the bathroom wasn’t the greatest and you constantly standing in water.
An okay stay.