6/10 Okay
Kristian
Travelled with family and small children
2 Jun 2024
Liked: Cleanliness, staff & service, property conditions & facilities
I'll start on a positive note. we stayed in the hotel for almost a week. the room was nice and clean after our arrival. staff was nice and helpful. however, there are some negatives that I can't rate better than 3 out of 5. the biggest problem is the location. just a few meters from the hotel there is a neighborhood that is not safe. In particular, if you want to use the subway, you go past queensbridge houses to the stop. It's not a big problem during the day, but it's worse in the evening. along the way you meet people on drugs and at the metro station you must avoid them. Since we were with a baby, it was really dangerous. it was my third time in NYC and it was the worst location for me from that point of view. I definitely do not recommend it for families with children. we often had to ask for room cleaning. We always left the room after breakfast and when we returned in the afternoon, nothing was cleaned. But they always cleaned them after our request. breakfast was a bit poor. however, what surprised me was the serving on paper plates with plastic cutlery. how much waste will you create this way? it's disgusting and not ecological. I couldn't do anything with it. The porcelain plate and stainless steel cutlery would be better. I felt like I was at a bad barbecue. I was really disappointed with the breakfast. The hotel is otherwise nice, so if you don't stay for long and don't use the metro, you'll probably be satisfied.
Kristian
Stayed 6 nights in May 2024