The location and sfaff were great. However, the elevators were down 2 of the 4 nights we stayed there. Going up to my room was a handle, after paying so much money to stay there. We had to wait to get walked to our room. Also, there is no ice machine so had to call down to get some. Called 4 times for some ice and still was never received. Location is amazing as well as the amenities. Rooms were big as well